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Palomar Chicago, a Kimpton Hotel

#9 of 177 Hotels in Chicago
Certificate of Excellence
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505 North State Street, Chicago, IL 60654
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Palomar Chicago, a Kimpton Hotel
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Palomar Chicago, a Kimpton Hotel
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1,930 reviews from our community

Traveler rating
    1,448
    405
    58
    14
    5
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361
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Long story short we had our flight cancelled at midnight and didn't know until 1AM that the airline could not find any rooms around O'Hare. After about a dozen phone calls to different hotels in downtown I spoke with Mark who was the overnight manager. Right away he confirms that they have several rooms available and to come in. Needless... More 

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USA
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is one fun hip hotel but the sassy and helpful doormen to the front desk staff. Check in was easy; the hotel has some vibe; the lobby fashionable and comfortable; and the afternoon cocktail hour sets this hotel well apart from other chain hotels. Restaurants abound all around the area; shopping is close; and yet the hotel is a... More 

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Calgary, Canada
Top Contributor
51 reviews 51 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location in downtown Chicago, walking distance to all the popular spots, shopping and eats. Good bar in the hotel, as well all the staff were superb in their service. We chose an upgraded corner king room which was large, had a great view, lots of windows and light from outside. All the amenities you need. Excellent concierge service.

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GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear Ernie S, Thank you for your very kind words and high rating. We appreciate you sharing with the Trip Advisor community, and I am glad you found our staff to be helpful and friendly - as this is our number one priority. Please come back again to see soon, and have a wonderful Summer season! Best, Adam Gurgiolo AGM... More 

Boca Raton, Florida
Top Contributor
58 reviews 58 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our third stay. Love the location, central to gold coast, river north and near Western Med center. Walked everywhere, and many great restaurants nearby. The rooms are somewhat small, and we opted for a King Suite when a good price became available. Good service, and friendly staff. Only issues are slow elevators (only two for 17 floors), poor... More 

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GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear Bill S, Thank you kindly for your review and feedback. Glad to hear you enjoyed your visit and are a repeat fan of our hotel. Thank you for your notes on our elevators and the lighting in your bathroom - all are good points for us to work to improve. So sorry that one of our elliptical trainers was... More 

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had a nice week at Palomar. The hotel is nicely decorated. It is also close to the N. Michigan Ave. There is a nice little pool at the top floor. Hotel staff is very friendly and ready to help you with everything you need. I was amazed.

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GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear Sonjama, Thank you for sharing your review and comments from your recent visit. I'm happy to know that you enjoyed our hotel amenities and offerings, and that you were treated very well by our staff. We strive for excellence and I really appreciate your feedback. Please come back again for another visit! Best, Adam Gurgiolo AGM - Palomar Chicago More 

Lake Forest, Illinois
Top Contributor
98 reviews 98 reviews
32 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we walked in the hotel, we could tell this was different. We had never stayed at Kimpton, but their friendly service, clean and comfortable rooms, nice pool area, and fabulous location won us over. Would definitely recommend this place.

Was this review helpful? Yes
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear 3llamamama, Thank you so much for your review and rating. We are proud to have been your first Kimpton Hotel experience, and glad that we did not disappoint! We certainly look forward to your return visit, and I hope you will look for Kimpton Hotels in your destination travels across the country! Sincerely, Adam Gurgiolo AGM - Palomar Chicago More 

Washington DC, District of Columbia
Top Contributor
66 reviews 66 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The Palomar is a nice place to stay. The rooms are clean and stylish and the staff is professional and competent. The location is great and steps from the L. You are right downtown and close to everything. No free wifi was my only complaint. I would go back

Was this review helpful? Yes
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear Al J, Thanks for your review and comments. Glad you enjoyed everything from our hotel, to our great location in Chicago with convenient access to all areas. Please note that we do offer complimentary wifi to all of our guests, simply by joining our free loyalty program, Kimpton Karma. Very beneficial whether you stay frequently or not. At minimum,... More 

Moscow, Idaho
2 reviews
5 of 5 stars Reviewed 1 week ago

I had intended to write this long ago but only now am getting around to it. I think that speaks to the powerful impact the hotel made on me and my family. The staff (especially Brandon and Abdul) were so welcoming, provided great conversation about a host of topics from travel to life. The hotel itself made my kids feel... More 

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GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear Anthony D, Thanks so much for taking the time to write your review. We really appreciate it and thanks also for recognizing Brandon and Abdul. We are happy to hear that your kids (and you and your wife!) were all very satisfied with your visit - and we do look forward to your next! Best regards, Adam Gurgiolo AGM... More 

Richmond Hill, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel! It was small and quiet which was exactly what we wanted. The service was outstanding and very friendly. At 5pm everyday they had happy hour with wine and very yummy pizzas. I titled this Mark the concierge because he was so wonderful! He told us all the great places to visit and the best restaurants to eat at.... More 

Was this review helpful? Yes
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear Vanessa M, Thanks so much for your wonderful review, and both Mark and I thank you for mentioning him so dearly in your comments! He is definitely one of the best in the business and we appreciate your taking the time to recognize him. Please come back to see us all very soon, and until then, take care! Kind... More 

Houston, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband went for a long weekend to Chicago. We had never stayed at the Palomar but we will definitely stay here when we come back. It was a beautiful hotel and the location was great. The bed was one of the most comfortable bed I have ever slept in. The room was very large. The hotel thought of everything.... More 

Was this review helpful? Yes 1
GMPalChi, Manager at Palomar Chicago, a Kimpton Hotel, responded to this review

Dear Tami94118, Thanks so much for your kind note! Great to hear that you and your husband enjoyed your visit, and were comfortable in your room. Thanks also for the note about your bed being one of the most comfortable! We appreciate your business, and your feedback, and look forward to your next visit. Best, Adam Gurgiolo AGM - Palomar... More 

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