We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 167 Chicago hotels

Waldorf Astoria Chicago

5.0 of 5 Hotel   |   11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago) (Gold Coast)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Park & Save in Chicago
Save Saved
You added Waldorf Astoria Chicago to your Saves list
Waldorf Astoria Chicago
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
93%
Ranked #9 of 167 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 weeks ago
Ed_Carlye Orlando, Florida
Write a Review

1,138 people have reviewed this hotel

Traveler rating
    967
    100
    51
    10
    10
See reviews for
240
503
73
211
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Waldorf Astoria Chicago
See the most recent reviews
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love this place, they always take care of me. Pleasant service, I was recently in town for business and the manager could not have been friendlier. Thank you waldorf for continously taking care of me!

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Ed_Carlye, Thank you so much for visiting us again at the Waldorf Astoria Chicago. Your loyalty is highly valued and appreciated. I am delighted to read that our level of service has not disappointed. We will look forward to our next opportunity to serve you should your travels bring you back our way. Sincerely, Richard R. Evanich General Manager More

Chicago, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very kind staff. Couldn't have asked for more! Everyone from check-in to check-out was very helpful in deciding dining. Kids recieved their own bathrobs upon arrival which they thought was really cool! Not a fan of Chicago congestion but this hotel makes it worth the trip.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Mark S, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for you and your family and for your kind remarks pertaining to our service staff. I am delighted to read that the team was able to efficiently assist you with the decision making of your dining plans during your visit; and also... More

Dallas, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this property is first rate. Comfortable beds. The suites have DVRs. Décor is contemporary, clean and well designed. Bathrooms are huge and well-appointed with great shower pressure and top notch everything. They spent a fortune building this hotel and it shows. In addition, the service is terrific. It is well staffed and everyone has been helpful in multiple... More

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear BigDTexan, Thank you so much for visiting with us again and for your candid feedback of your most recent stay with us. I am truly pleased to read that you have enjoyed our suites’ and hotel’s amenities, especially our Elysian Spa & Health Club; and the overall hotel’s décor. Thank you also for your positive remarks pertaining to our... More

Chicago, Illinois
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was lucky enough to stay at this amazing property, thanks to a friend's visit. Living up to the namesake, the staff was excellent. We were actually upgraded to a luxury suite for our stay and the amenities were wonderful. The location is in the heart of the Gold Coast. Michigan Avenue sits one block east, along with a myriad... More

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Justin B, Thank you so much for sharing your candid feedback of your most recent stay with us on TripAdvisor. It gives me great pleasure to read that you enjoyed the Luxury Suite and all of the unique amenities it has to offer, and that you found the hotel’s location convenient. Thank you for your positive remarks pertaining to... More

West Palm Beach, United States
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located close to the best shopping on Michigan Ave, the Waldorf has soothing decor, the rooms are ultra quiet, and the concierge was most helpful in planning our weekend activities and dinners - thank you so much for a wonderful weekend !

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 9
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Beverly P, Thank you so much for your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to read that you found the hotel’s location convenient and that our Concierge team’s assistance with the planning of your weekend was to your satisfaction. We will look forward to our next opportunity to serve you, hopefully... More

pensacola, fl
Contributor
13 reviews 13 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at virtually all of the top hotels in Chicago and Waldorf has exceeded my expectations on two occasions in the past six months. Both staff and facility are first rate. And the fireplace in the room is pretty nice, too.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 8
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear paigeapple, Thank you so much for giving us another opportunity to serve you and for sharing your experience again on TripAdvisor. We are thrilled to read that we are on top of your list of best hotels in the Windy City. Thank you for your positive remarks pertaining to our team and our facilities. I am delighted to read... More

Romeoville, Illinois
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was looking for a suite for my birthday weekend and last minute I cancelled my reservations at another hotel and booked here. I booked an Astoria suite with a "high floor" request. Upon arrival I received a free upgrade to the golden coast suite with a king bed on the 22nd floor (room 2209). It was such a nice... More

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Angelica O, Thank you so much for celebrating your birthday with us at the Waldorf Astoria Chicago and for sharing your feedback on TripAdvisor. I am truly pleased to read that we were able to offer you an upgrade to one of our Gold Coast Suites, but most importantly, I am delighted to read that you enjoyed the suite... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arranged for my wife and her friends to have a relaxing "near end of Winter" overnight here. While the check in was less than smooth (had to wait some time for room to be ready and set up for more than two guests), Martin, the manager went OUT OF HIS WAY to ensure that they felt welcomed during this... More

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear pbpend, Thank you so much for choosing the Waldorf Astoria Chicago for this “near end of Winter” overnight stay for your wife and her friends. I sincerely regret to read about the inconvenience that you went through during their check in process. I am delighted to read, however, that Martin and his team were able to amend this mistake... More

Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a three day stay in Chicago in March 2014, having come up from New York by train. We arrived mid-morning and, unsurprisingly , our room wasn't ready. However we were greeted charmingly and helpfully by reception and offered every assistance with bag storage etc. On finally checking in we were most impressed with the room... More

Was this review helpful? Yes 8
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear dogdad, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to read that you felt our service team was able to efficiently assist you and also that you enjoyed our no tipping policy. Our philosophy of service is based... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel when it was originally opened as the Elysian Hotel. It was sold to new owners and managed by Hilton as a Waldorf-Astoria Hotel in 2012. It stills has the ambiance, elegance & service of top 5-star European hotels. I love the "no-tip" policy, however, gratuities of 18% is automatically added to your bill. This place... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 9
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Mary1758, Thank you so much for your positive feedback pertaining to your various stays at the Waldorf Astoria Chicago. Your patronage and loyalty are highly valued and appreciated. I am truly delighted to read that you find the hotel’s location convenient and that you enjoy visiting our restaurant Balsan and our bar Bernard’s. We are thrilled to read that... More

Been to Waldorf Astoria Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 167 hotels in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Official Description (provided by the hotel):
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Tingo, Amex, Hilton Hotels, Venere, getaroom.com, Asiatravel.com Holdings, Hotels.com and Agoda so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Waldorf Astoria Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.