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Waldorf Astoria Chicago

5.0 of 5 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Certificate of Excellence 2014
Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,417 reviews from our community

Traveler rating
    1,197
    137
    61
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    11
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

5th stay here. Can always count on the understated yet "always there" professional staff. The public spaces never seem crowded. The Bar is very cool. Gives a feeling of days gone by. Spa is popular so book ahead. Ideal location.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Peter C, Thank you so much for visiting with us again at the Waldorf Astoria Chicago. It gives me great pleasure to read that our service team has consistently met your expectations with efficient assistance and that you enjoy the amenities the hotel has to offer, especially our cozy boîte Bernard’s and our Spa & Health Club. Thank you... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Waldorf was a real treat. The rooms were spacious and tastefully decorated. The TVs in the bathroom were a nice touch. The staff were professional and helpful, as well as friendly. For business, my colleague and I found there was more than enough room to work in our rooms. The wifi and printing was complimentary - which is such... More 

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Prairiejo, Thank you so much for taking the time to share your positive feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to read that our service team was able to provide you with efficient yet friendly service throughout your stay and that you found the hotel’s location convenient. I... More 

Wisconsin
Top Contributor
59 reviews 59 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent two nights in a Waldorf Suite. While the room was large, it was quite dark. There was only one large window which was a patio door that opened to a narrow Juliet balcony. It was difficult to access as the desk was situated right in front of the window. The fit and finish of the room was elegant and... More 

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Flyabo, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your trip with your friends to the Windy City. I regret to read that there were several components of our Waldorf Suite that did not meet your expectations and that we were not able to honor your request for a room away... More 

Chicago
Top Contributor
200 reviews 200 reviews
75 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We tried the WAC again this weekend and once again we found it to be very nice! Love the location and check-in was quick and easy. Each time we've stayed here the rooms have a slight gassy smell in them from the gas fireplaces and this room was no different. The FF&E are generally very good but are starting to... More 

Was this review helpful? Yes 1
WAChicago, Waldorf Spa & Health Club at Waldorf Astoria Chicago, responded to this review

Dear kgems1, Thank you so much for giving the Waldorf Astoria Chicago another opportunity to serve you and thank you also for your positive comments pertaining to our service team. We are pleased to read that your overall stay was enjoyable; however, we apologize for the disappointment caused by the Jacuzzi in our men’s locker room not being available and... More 

Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I booked 3 nights (MLK weekend - Friday to Monday) at the $150 + 30,000 points/night for a 2 queen room. I checked in online via Hilton app the night before hoping when I arrived, I could get a suite upgrade. Upon check-in, I was welcomed warmly but no mention of a complimentary upgrade so I asked and was told,"yes,... More 

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear ChicagoLondon, Thank you so much for taking the time to share you candid feedback of your most recent stay at the Waldorf Astoria Chicago. It’s my pleasure to learn that you and your family found comfort in one of our Waldorf Suites, especially your youngster, and that our service team was able to consistently assist you in a warm... More 

Senior Contributor
41 reviews 41 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great stay, wonderful rooms with nice lounge area complete with fire place. Service was friendly and efficient. The eggs Benedict were the best that I have had around the world for a while. I would certainly recommend the hotel to a friend or colleague.

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear comradestuart, Thank you for sharing your feedback of your most recent stay at the Waldorf Astoria Chicago. It gives me true pleasure to read that you enjoyed your room and that our team was able to efficiently assist you during your visit. Thank you for recommending our hotel and for your positive comments with regard to our restaurant’s Eggs... More 

Milwaukee, WI
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a great hotel and I was lucky to have the opportunity to stay here for 3 nights. It is a nice, small hotel. Every room is extremely large and has a fireplace. The service was great! I am surprised to see reviews that the rooms were noisy, I did not hear anything in the halls or from other... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear sweis, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your business trip to the Windy City. I am delighted to read you found your room spacious and comfortable and the hotel’s location convenient. I regret to read that you didn’t have the opportunity to visit our Spa & Health Cub. I... More 

Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is exactly as I had expected it to be. Great location, service, and accommodations. The only reason I didn't give my experience 5 stars, is due to the condition of portions of the room. It was a beautiful room, however there were stains on the upholstery and worn bathroom accessories. These are items that could easily have be... More 

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear TDAZ13, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago. I am pleased to read that your stay was enjoyable and that you particularly enjoyed the convenience of our location. I regret to read, however, that some components of your visit were not satisfactory, especially in... More 

Chicago, United States
1 review
2 of 5 stars Reviewed 1 week ago

The carpeting in our room was stained throughout. The rooms were not quiet at all, as the plumbing specifically was quite loud and could be heard from every direction. Next, the bathrooms would truly benefit from radiant heat, as the floors were shockingly cold. I had to wear socks/slippers to stay comfortable. Last the rooms would be much more enjoyable... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Daniel G, Thank you for taking the time to share your feedback of your most recent stay at the Waldorf Astoria Chicago. I truly regret to read that your overall stay fell far below your expectations. I apologize for the series of problems you encountered with your suite that prevented you from relaxing and being comfortable. I understand that... More 

Huntsville, United States
1 review
5 of 5 stars Reviewed 1 week ago

First Class all the way, from arrival, to departure, this positively the nicest hotel in Chicago, and one of the top in the Waldorf Line. The arrival was flawless, the service was first class, and the room was impeccable. The responsiveness of the staff to our every desire was absolutely the best we have ever encountered.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 6
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Richard E, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that you enjoyed your suite and that our service team was able to efficiently assist you throughout your visit and also in a timely fashion. We truly appreciate your patronage... More 

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Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 188
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Hotel Style:
#3 Business Hotel in Chicago
#4 Spa Hotel in Chicago
#4 Romantic Hotel in Chicago
#6 Luxury Hotel in Chicago
#8 Family Hotel in Chicago

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