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Waldorf Astoria Chicago

#5 of 177 Hotels in Chicago
Certificate of Excellence
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11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,497 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Farmington, CT, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The Waldorf Astoria Hotel is the nicest hotel that I have stayed when visiting Chicago. the combination of the room quality, amenities, cleanliness and helpful staff just cannot be matched anywhere in Chicago.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
Chicago, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This place is wonderful! The customer service is top notch and the rooms are gorgeous! I stayed at the Waldorf-Astoria Chicago last night in the Gold Coast suite for my birthday and it was a great experience. The hotel location is perfect also. The staff was friendly and helpful. Everything was perfect and worth every penny. I highly recommend this... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
Dallas, TX
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The moment you walk into the hotel you are met with old world elegance and contemporary chic! The lobby is crisp and nouveau. The staff warmly greets you making you glad you are here. From the doorman to registration, valet, bellman and even the engineer they are all extremely friendly and professional! We stayed in the Astoria suite and is... More 

Was this review helpful? Yes 5
Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed the Waldorf so much, we are going to try to plan a trip there at least once a year. For us, it is a bit more luxury than we are used to and we enjoyed every drop of it from the beautiful fire place in our room to the wonderful soaking tub and rain showers with views of... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear JillV288, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you truly enjoyed your suite and all of the unique amenities it had to offer, especially the comfort and warmth of the fireplace and the spacious soaking tub. I am also happy... More 

Calgary, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a beautiful property and the service was amazing. It is a bit pricier but Chicago is an expensive place to travel. There was not much to do here after dinner but it is close to downtown shopping and attractions. There was some sort of bug in the washroom but the hotel manager came up and dealt with it... More 

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear yummyinmytummy88 , Thank you for your review of your most recent visit to the Waldorf Astoria Chicago. I am pleased to read that you enjoyed the hotel’s ambiance and décor and that our service team was able to make your stay more comfortable. I apologize, however, for the unfortunate incident in your bathroom. I am happy to learn that... More 

Newport Beach, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second stay at the hotel, first time being purely business and the most recent being with my family of 5 for a 4-day spring break getaway. The location of this hotel, near the corner of Rush and Oak, makes it great for either business or personal travel. Downtown is a short train or cab ride and you... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Charlie H, Thank you so much for visiting with us again and thank you for sharing your candid feedback on TripAdvisor. I am truly pleased to read that you and your family enjoyed the hotel’s location and the amenities it has to offer, especially our Spa & Health Club. Thank you for your kind comments pertaining to our service... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Exceptional stay! Despite the fact that I was here on business and didn't have enough time to enjoy all that this hotel has to offer I can say I absolutely loved my stay. From the staff friendliness to my room and the delicious granola for breakfast. I would love to return for leisure soon.

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear kristinanadjosh, Thank you so much for visiting with us during your business trip to Chicago. It gives me great pleasure to read that your visit was enjoyable, but I was especially happy to learn that our service team was able to make your visit more comfortable and that you truly enjoyed our in house made granola. I have shared... More 

Mexico City, Mexico
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Consequently the building itself/amenities/facilities/rooms are not the best assets of this hotel. By this I'm not trying to say that they are bad in any way just not great. It is conveniently located right were all the stores are which I found great. And the service was extraordinary. I was impressed by the fact that no one accepts tips.

Was this review helpful? Yes 6
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear CutbertoParraNicolin, Thank you for choosing the Waldorf Astoria Chicago as your hotel of stay for your trip with friends to the Windy City. It gives me true pleasure to read that you found the hotel’s location convenient and that our service team was able to make your visit more enjoyable. The Gold Coast is indeed a very energetic and... More 

Farmington, New Mexico
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I just finished a business trip at the Waldorf and was amazed that anything could be better than the Peninsula located a few blocks down the street! Both hotels are superb, but the Waldorf is a step above. The no tipping policy makes it much nicer in this confusing world of hotels and restaurants in the U.S. The Peninsula does... More 

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Megan S, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your business trip to the Windy City. I am delighted to read that you found comfort in your suite and that you enjoyed the amenities it had to offer, especially the TV in the mirror. I sincerely apologize for the malfunction... More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Couldn't fault it. The staff were so accommodating to everything, even helped my cousin connect his Xbox to their TV so we could play games! Gave us a free bottle of wine because the maintenance guy remembered us from a previous visit! So kind! No problems with us going across to Walgreen's and bringing our own food/drinks across. Rooms were,... More 

Was this review helpful? Yes 6
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Cole S, Thank you for visiting with us again at the Waldorf Astoria Chicago and thank you so much for sharing your candid feedback of your most recent visit. I am delighted to read that you had a pleasant time on this second stay and that you enjoyed the amenity that one of our team members in our Engineering... More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.

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