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All 168 Chicago hotels

Waldorf Astoria Chicago

5.0 of 5 Hotel   |   11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago) (Gold Coast)
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Waldorf Astoria Chicago
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94%
Ranked #7 of 168 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
IndyTraveler2 Greenwood, Indiana
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1,225 people have reviewed this hotel

Traveler rating
    1,041
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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English first
Greenwood, Indiana
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We could not have enjoyed our stay more at this hotel. The location was perfect, absolutely perfect, close to everything. The room was so nice and very clean. The staff could not have been any more friendly or professional. Loved the valet guys outside. You can't go wrong choosing this hotel.

Was this review helpful? Yes 3
Cedarburg, Wisconsin
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Service is the priority at this hotel, and the motivation is NOT for a good tip. We even had employees refuse tips. From the minute we arrived, service was the priority. From every employee. Every employee. And the facilities are beautiful, immaculate and spacious. Even the switches are labeled!

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Denise A, Thank you so much for sharing your positive feedback of your most recent stay at the Waldorf Astoria Chicago. It gives me great pleasure to read that you felt that all of our team members demonstrated true love and passion for service. I have shared your kind comments with the entire team for comments like yours are... More

Pikeville, Kentucky
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently spent two nights at this hotel. I snagged this hotel for a steal by using some of my Hilton points. We were also very lucky in getting a big upgrade at check-in. The service was top notch from the moment we pulled into the beautiful court yard and handed over our vehicle to the valet. The room was excellent!... More

Was this review helpful? Yes 2
London
Top Contributor
62 reviews 62 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The bathroom has a TV in the mirror. I'd never heard of such a thing and my delight from this was endless! I had two baths in three days and watched about four episodes of Friends and one of Modern Family lying in the tub with a giant smile. God Bless America and all her inventions. The Waldorf Astoria is... More

Was this review helpful? Yes 2
Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were going to stay at the Langham for a birthday weekend, but they were booked solid. We were able to secure a great deal at the Waldorf Chicago... a corner Gold Coast Suite (1200+ sq ft) with a bath and a half, wet bar, large living room, epic bath and ample balcony for $800/night including valet parking and taxes.... More

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear JMA-JHM, Thank you so much for giving us an opportunity to serve on your special birthday weekend and for taking the time to share your candid feedback on TripAdvisor. I am truly pleased to read that you found comfort in your Gold Coast suite and that you enjoyed the various amenities it had to offer. Thank you for all... More

Toronto
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We got a deal on this classy hotel when we stayed in June 2014. They included a $60/day voucher that could be used against parking, restaurant, etc. That saved us parking elsewhere in a dingy public parking lot, that we were not comfortable leaving our car at for the weekend. The service was excellent, very fast. Nice lap pool. Great... More

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear LauraTsingos, Thank you so much for your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to read that you truly enjoyed this special package and that you found our hotel’s valet service and location convenient. Thank you also for your positive remarks pertaining to our service team. I am glad you enjoyed the... More

Chicago, IL
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We just wrapped up a last minute birthday getaway to the Waldorf, luckily snatching up one of the last rooms for the weekend. We live in the Chicago suburbs, too far to truly enjoy dinner in town and then face a long ride back, so the Waldorf is our go-to location for a treat. We have literally changed weekend plans... More

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Meemer1, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel to celebrate your birthday. We are sincerely delighted to read that we are your hotel of choice when you stay in the city of Chicago on a special occasion. Thank you for all of your positive comments pertaining to our service team, the food in... More

Myrtle Beach, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel on the 11th floor July 17-20 so I am writing this while it's fresh in my mind. The hotel itself and location is AMAZING. We stayed in a Waldorf Suite and it was huge. It has a wet bar area with a sink, small fridge, microwave, and even a freezer with ice... More

Was this review helpful? Yes 14
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Chris051676, Thank you so much for taking the time to share your positive feedback of your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that you enjoyed your Waldorf suite, with all of its unique amenities, especially the TV in the mirror. Thank you so much for your positive remarks pertaining to our... More

Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

As a frequent traveler, I typically discount reviews about poor service at hotels unless they are common throughout many reviews. The property is beautiful and well kept, most of the staff was helpful; however, there were just some setbacks during our stay that left a sour taste in our mouths. I think there are two points that will be important... More

Was this review helpful? Yes 3
WAChicago, Hotel Manager at Waldorf Astoria Chicago, responded to this review

Dear TripcorAlly, Thank you for sharing your review of your most recent stay with us on TripAdvisor. Your feedback is truly important to us. I sincerely regret to learn that your experience fell below your expectations. I would like the opportunity to personally speak with you to further discuss the details of your visit. I can be contacted at Joe.Piantedosi@waldorfastoria.com,... More

Los Angeles, California
Top Contributor
57 reviews 57 reviews
41 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Walking distance to many restaurants and very expensive shopping but also beautiful neighborhoods that are free to see! It is a no tip establishment which is nice but the service does not suffer. We had a very nice 25th floor suite (2501) with a peek a boo view of the lake. The room was immaculate, clean, lots of storage. The... More

Was this review helpful? Yes 12
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear reallypickylady, Thank you so much for celebrating your anniversary with us at the Waldorf Astoria Chicago and thank you for sharing your review of your stay on TripAdvisor. It gives me great pleasure to read that you found comfort in one of our Astoria Suites and that you enjoyed your anniversary amenity. Thank you for your kind words pertaining... More

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Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Chicago 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Chicago #5 Spa Hotel in Chicago #6 Romantic Hotel in Chicago #6 Luxury Hotel in Chicago #9 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 
Number of rooms
188

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