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Waldorf Astoria Chicago

5.0 of 5 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,353 reviews from our community

Traveler rating
    1,150
    126
    56
    10
    11
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289
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256
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Windsor, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service provided in this hotel is second-to-none. I have visited other luxury properties, including the Waldorf in NYC and none can compare to the stellar service of this hotel and its attentive staff. I would never consider staying elsewhere in Chicago!

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Tessa R, Thank you so much for choosing the Waldorf Astoria Chicago for your family trip to the Windy City. It gives me true pleasure to read that our service team made your visit more comfortable. We are thrilled to read that you would like to visit with us again should your travels bring you again to Chicago. Your... More

Fort Lauderdale, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked this Hotel for a 3 day stay thru Hotels.com and the staff at front desk was as pleasant and professional as could be. They were welcoming and genuine. Will definitely recommend and return to this hotel.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear gregiano, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to read that you felt our team was consistently welcoming and genuine. Thank you so much for recommending our hotel. Your patronage and loyalty are truly valued. We will... More

Battle Creek, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Can't say enough good; from the staff, to the bars (great mixologists) and restaurant food, the in-room fireplace, to the in-mirror tv in the bathroom, all first class, all the way. Location is just west of the northern end of Michigan Ave. by a couple blocks.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Charles O, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that you enjoyed your suite, and the various amenities it had to offer, especially the TV in the mirror and the warmth of the fireplace. I am also delighted to read that you... More

Palm City, FL
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Waldorf is a luxury hotel that does things right. From a personal greeting at check in to quiet, comfortable, and pampering accommodations, every aspect of your stay will serve to make it memorable.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear sylvrtong, Thank you so much for your review of your most recent stay at the Waldorf Astoria Chicago. I am delighted to learn that you found comfort, peace, and quiet in your suite and that we succeeded in making your visit a little more memorable. We will look forward to serving you again, should your travels bring you and... More

Tulsa, Oklahoma
Top Contributor
95 reviews 95 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 nights with 2 friends sharing a Gold Coast Suite. I was very impressed with the ease of our stay here. The hotel contacted me a few days before our stay and I was able to get some restaurant advice and room advice. We booked a Waldorf Suite and were offered a buy up to the Gold... More

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear clkc86, Thank you so much for celebrating your special day with us and for taking the time to share your candid feedback of your celebratory visit. It gives me true pleasure to read that we did not disappoint you and that you consistently felt from our team a warm welcome and eagerness to assist. Thank you for your positive... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Amazing location, great service, terrific rooms and good food - what more could you want from a property. We have stayed at this property when it was the Elysian (A++++) and then again as the Waldorf (NYE '12 - A+) and are again staying this upcoming NYE '14 with fingers crossed that is is still as amazing as it has... More

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear VintageLLB, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you also for sharing your feedback of your most recent stay. It gives me great pleasure to read that you enjoy staying in our Gold Coast suites and that you enjoy the amenities the hotel has to offer, especially our House Car... More

Houston, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is perfect just two blocks off the Magnificent Mile with plenty of shopping just a very short walk away. But the real gem is the wonderful staff and the attention to detail in the service provided.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear David C, Thank you so much for your positive feedback of your most recent stay at the Waldorf Astoria Chicago. I am delighted to read that you found the hotel’s location convenient and that our service team was successful in making your visit a little more memorable. We truly appreciate your patronage and will look forward to welcoming you... More

Wilmette, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I visited the Waldorf Astoria for a staycation and it was absolutely perfect in every way. Beautiful spaces, impeccable service, great location, and the spa and fitness areas were a relaxing treat. Highly recommend.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Rachel R, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your staycation and for sharing your feedback on TripAdvisor. I am truly pleased to read that you found the hotel’s location convenient and that you enjoyed the amenities the hotel has to offer, especially our Spa & Health Club. Thank you... More

St. Louis, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service, extra amenities like a house car (complimentary), pool toys for kids, and fabulous rooms. Fantastic location on the Gold Coast. The spa was excellent, workout and pool facilities second to none. You won't be disappointed staying here.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Suzanne M, Thank you so much for sharing your experience of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that found the hotel’s location convenient and that you enjoyed the various amenities the hotel has to offer, especially our Spa and Health Club and our House Car service. Thank you for recommending our... More

Senior Contributor
34 reviews 34 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

2 nights in Chicago at the Waldorf Astoria has resulted in my best ever hotel stay anywhere in the world. From Casey and Ernest on reception to the ultimate wow factor when I walked into the room. The suite was amazing. I loved the gas fire. It was the perfect way to relax and stay cosy when temperatures were so... More

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Katriona D, Thank you so much for taking the time to share you candid feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. I am truly pleased to read that you found comfort in your suite, and that you particularly enjoyed the warmth of the fireplace. Thank you for your kind words pertaining to our... More

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Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 188
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