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Waldorf Astoria Chicago

#5 of 178 Hotels in Chicago
Certificate of Excellence
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11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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1 room 1 guest
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Waldorf Astoria Chicago
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1,618 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beuatiful elegant hotel with a great location. Walking distance to restaurants and shops. Staff very friendly, accommodating and friendly. Excellent spa atmosphere and service. Would definetly return. Excellent for girls getaway.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
Lausanne, Switzerland
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had two rooms connected last summer. Great location and good service. However, the concierge was often busy or out, I believe it was a busy weekend. I was nicely surprised to discover that the service(valet parking or cleaning) doesn't accept tips. Wifi didn't always work or was too slow. Breakfats was ok but nothing special. Bar was nice but... More 

Was this review helpful? Yes 1
Guatemala, Guatemala
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our stay was perfect, specially because of the people of the Waldorf Astoria, they were super gentle and always ready to help us, they are very educated people and we felt at home!!! If we go again to Chicago, we will stay there for sure.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
Spring Arbor, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first stay at the Waldorf. The hotel is centrally located close to Magnificent Mile in easy walking distance of shopping & dining. From the moment we arrived the service was impeccable. I am not sure if there is any other hotel that offers valet like the Waldorf. You are met in the beautiful courtyard where the staff... More 

Was this review helpful? Yes 2
WAChicago, Director of Operations at Waldorf Astoria Chicago, responded to this review

Dear Nikkiphotogirl, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your recent family trip to the Windy City and thank you for taking the time to share your candid feedback on TripAdvisor. I am delighted to read that you found your Luxury King Suite immaculate and enjoyed the decor and features of... More 

amman
Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very warm welcome upon arrival and was upgraded upon check in. All staff were helpful and room was spacious with everything required available. The spa was great and the gym too. Location is very proper and in the mid of area were shopping and good restaurants are available. Would surely go there if ever in Chicago again.

Was this review helpful? Yes 4
WAChicago, Director of Operations at Waldorf Astoria Chicago, responded to this review

Dear dureid, Thank you so much for taking the time to share your positive feedback of your visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you found comfort in one of our suites and that you found the hotel’s location convenient. The Gold Coast is indeed a truly charming and chic neighborhood that has... More 

Charlotte, North Carolina
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a masterpiece. The food is unforgettable, the level of service unmatched, and the concierge is brilliant! The Drake used to be my go-to hotel in Chicago, and now I've graduated to the Waldorf. A must for the discerning traveler!

Was this review helpful? Yes 4
WAChicago, Director of Operations at Waldorf Astoria Chicago, responded to this review

Dear JBaileyDesigns, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. I am truly pleased to read that you enjoyed our culinary offerings, service and highlighted our concierge team. Thank you kindly for your high recommendation. We will look forward to welcoming you back should your travels bring you... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel suite. Master Bedroom spacious. living room somewhat small for three children. Lighting is quite dim in the rooms. Very well situated hotel. Close to Michigan Avenue. Hotel staff very friendly. Overall, a lovely experience.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
WAChicago, Director of Operations at Waldorf Astoria Chicago, responded to this review

Dear Alexander M, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. I am delighted to read that you found the hotel’s location convenient to Michigan Avenue and our service team friendly. On the other hand, I regret to learn that you found your suite's living space limited. I apologize for... More 

Kalamazoo, Michigan
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at this property during a recent visit. Everyone we encountered that worked for the hotel was pleasant and accommodating. The room was spacious and clean. The hotel is within walking distance of Michigan Avenue shops - including Water Tower Place and restaurants and bars on Rush Street. This was my second stay at the... More 

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear wellseasoned55, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you so much for taking the time to share your candid feedback one more time on TripAdvisor. I am truly delighted to read that you enjoyed your spacious room and found the hotel's location convenient to the numerous shops on Michigan Avenue... More 

Naples, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel a few years back before Waldorf took over. Had the pleasure of staying again and the experience was very enjoyable. Was upgraded to a luxury suite and it was the "bomb" fireplace, balcony, powder room. Bed very comfortable. Went to the bar for a drink. Service was efficient, and martinis were perfect. Was able to take... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear cocogal, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you so much for taking the time to share your candid feedback one more time on TripAdvisor. I am truly delighted to read that you were able to explore another suite category in our hotel, but most importantly that you found it... More 

Oslo, Norway
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

A couple of years back we met a former (?) bartender from the hotel and he claimed that this was one of the best hotels in US. I might agre with that after our stay there in July. Wonderfull stay with nice atmosphere and wonderfull rooms. Restaurants gave value for money, bar had good drinks and the service overall at... More 

Was this review helpful? Yes 6
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear deaf_leopard, Thank you so much for sharing your positive feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. I am truly pleased to read that your experience here solidified your decision to stay at the Waldorf Astoria Chicago based on our former team member's high recommendation. We will look forward to welcoming you and your... More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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