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Waldorf Astoria Chicago

#5 of 177 Hotels in Chicago
Certificate of Excellence
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11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Best prices for: 1 room 1 guest
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Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,520 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York, NY
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have seen this hotel described as having more of a boutique feel than comparable properties. This is an accurate description, and I say that in the best way possible. The hotel feels quiet, personalized, and relaxed without compromising on amenities, luxury, service or anything else you would expect of a hotel at this level. Great looking rooms. Among the... More 

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear momomed, Thank you so much for taking the time to share your candid feedback of your most recent stay at the Waldorf Astoria Chicago. I am delighted to read that you enjoyed the hotel’s ambiance and décor and also the various amenities your suite had to offer. Thank you for your kind remarks pertaining to our service team. I... More 

Michigan
Top Contributor
53 reviews 53 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My room was awesome, comfortable for doing some business, relaxing and enjoying a great nights sleep. The fireplace was very enjoyable, the bed very comfortable and the room nice and quite even though I was facing a busy Chicago street.

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear EagleForever, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your business trip to the Windy City. It gives me great pleasure to read that you found comfort in your suite and that you enjoyed the various amenities it had to offer, especially the warmth of the fireplace. It is May and... More 

Washington, DC
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I recently spent the weekend in Chicago, and called the Waldorf Astoria home. Everything about the hotel was fantastic -- as you would/should expect from a Waldorf Astoria. Every staff person we encountered was pleasant and professional. The room was immaculate. I honestly cannot thing of one thing that needed attention or improvement. Kudos to the management... More 

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear matthewdlyons, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. I am truly delighted to read that your enjoyed your suite and that our service team was consistently helpful and pleasant throughout your visit; but most importantly, I am thrilled to read that... More 

Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently visited Chicago for the first time & spent 5 nights at the Waldorf. This is what a luxury hotel is all about - nearly. Great location for tourists - it's a safe area near some great restaurants & bars - the main shopping areas are all on the doorstep. The hotel is beautifully furnished & its facilities are fantastic.... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear MGlufc, Thank you for sharing your feedback of your most recent stay at the Waldorf Astoria Chicago. It gives me great pleasure to read that you found the hotel’s location convenient and that you enjoyed the hotel’s ambiance and décor. Thank you for your positive comments pertaining to our service team. I am delighted to learn that they were... More 

Yarmouth Port, Massachusetts
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed five nights at the Waldorf, arriving on April 12, 2015. Although centrally located, the hotel has the feeling of seclusion, a tone set immediately by the charming courtyard entrance. We opted for a suite with a city view, high up on the 22nd floor. It was very quiet, spacious, and beautifully appointed, with a large bathroom featuring a... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear courcierwilkins, Thank you for sharing your review of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you found comfort in your suite and that you enjoyed the various amenities the hotel has to offer, especially our Spa & Health Club. Thank you for your positive remarks with regard to our... More 

Berthoud, Colorado
Top Contributor
54 reviews 54 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The rooms here are over the top. Bedroom, grand bathroom, living room, powder room. Really a 5 star hotel room. The rest of the property is like any Marriott or Hyatt. Small lobby, ok restaurant. A family with kids could base here without tripping over each other. Good location.

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear John M, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. I am pleased to read that you found our guestrooms comfortable and adequate for a luxury five star hotel. I regret to read, on the other hand, that the rest of the property did not meet your expectations. I... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel looked great, but lacked in Service and had an unacceptable noise-level early from power tools Sunday morning when all I wanted was a good nights sleep. Try another hotel, there are much better to be found nearby!

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear DiscerningTrvlr2015, Thank you for sharing your feedback of your most recent visit with us. I sincerely regret to read that the service you experienced did not meet your expectations. I would like to offer you my most sincere apologies for the discomfort caused by the noise during your visit. The kind of experience you had certainly does not reflect... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The friendly, intuitive, & professional staff made our family vacation exceptional! Location is great - walking distance to wonderful restaurants and shopping. Concierge directed us to fabulous little restaurant 3 blocks away with quaint outdoor seating. The hotel is elegant, the suite was clean & spacious and the bathroom was the best we'd ever experienced in a hotel. Only problem... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear MinnMama, Thank you so much for taking the time to share your feedback of your most recent stay at the Waldorf Astoria Chicago. I am truly pleased to read that you all found comfort in your suite and that our service team assisted making this visit for you and your family a little more enjoyable. On the other hand,... More 

New York City, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with family around Christmas 2014 and it was simply amazing. The beds were very comfortable, the room was clean, the bathroom was clean and magnificent. Around 1AM on our first night there, I realized I hadn't remembered extra pairs of contact lenses and had no solution either, so we called down to concierge to see if they... More 

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear RahBeth, Thank you so much for taking the time to share your candid feedback of your visit during Christmas of last year. It gives me great pleasure to read that our guest services team was able to efficiently assist you during your visit and most importantly, that you found comfort in your suite and you enjoyed your overall experience.... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I think this hotel is over-rated. We came to celebrate my 50th birthday and they left a card with the wrong name. The mattresses seem old and are uncomfortable. The service is also average. Not impressed.

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Teamhowie7, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate such a special occasion and thank you as well for sharing your feedback. Comments like yours are what enable our continued efforts to improve the quality of our service. I sincerely regret to read that your stay did not meet your expectations and I offer you... More 

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Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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