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Waldorf Astoria Chicago

#4 of 177 Hotels in Chicago
Certificate of Excellence
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11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,505 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Northern Michigan
Top Contributor
68 reviews 68 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our second stay! Service was impeccable! The room could not be faulted. We were on the 23rd floor facing the lake. The hotel is in the Gold Coast area, my favorite area of Chicago. Close to great upscale shopping and great restaurants! Always a treat to stay here!

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Latty, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and for sharing your candid feedback. I am truly pleased to read that you enjoyed your suite and that our service team has been consistently helpful. I am also glad to learn that you have enjoyed exploring the Gold Coast. It is indeed a... More 

Davie, Florida, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a long weekend. This hotel is simply beautiful. We had an executive suite on the 24th floor. The room was large and very comfortable The room featured a large bathroom, good size living room with fireplace, wet bar, and a spacious bedroom. The spa is first class with two steam rooms, jacuzzi, showers, massage rooms, workout room... More 

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Ken D, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to learn that you found your suite comfortable and that you enjoyed the various amenities it had to offer, such as its fireplace and wet bar. Thank you for your... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful rooms, lobby, restaurants. Great personal service, and perfect location. Being an interior designer I am more critical than most about the aesthetics of hotel rooms and common areas. Comfort is also important. This hotel met or exceeded my expectations!

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 588cherieh, Thank you so much for sharing your candid feedback of your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that you found comfort in your suite and that you enjoyed the hotel’s ambiance and décor. Thank you also for your positive comments pertaining to our service team and our restaurant Balsan. We... More 

Madison, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is beautiful. I stayed with my family and all of us were treated well and had a great trip. The location is also ideal for shopping and restaurants. They even gave my daughter a stuffed walrus when she arrived. A simple, but nice touch that started off our stay on a great note.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Catherine B, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your family trip to the Windy City and thank you for sharing your experience on TripAdvisor. I’m delighted to read that you enjoyed the convenience of our location. Our neighborhood, the Gold Coast, is truly a magnificent part of the city... More 

Chicago, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the immaculate lobby to the spacious sweets to the wonderful amenities such as the complementary courtesy car (2015 Mercedes-Benz S-class), everything during our stay was completely luxurious and profoundly excellent! I would highly recommend this property and will routinely be coming back to this Waldorf Astoria for all future visits to Chicago.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Cody R, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to learn that you found comfort in one of our suites and that you truly enjoyed the amenities the hotel has to offer, especially our house car... More 

lisbon
Top Contributor
99 reviews 99 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here in my last 4 visits to Chicago. Don't have more to say, except that it doesn't get any better. Wonderful location, beautiful, spacious, modern rooms and the best service. Will always go back.

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear mylolisbon , Thank you so much for choosing again the Waldorf Astoria Chicago as your hotel of stay during your last visit to the Windy City and thank you for taking the time one more time to share your candid feedback on TripAdvisor. I am truly delighted to read that you enjoy the hotel’s location, its accommodations, and that... More 

Farmington, CT, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Waldorf Astoria Hotel is the nicest hotel that I have stayed when visiting Chicago. the combination of the room quality, amenities, cleanliness and helpful staff just cannot be matched anywhere in Chicago.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Frederik MF, Thank you so much for your review of your most recent stay at the Waldorf Astoria Chicago. It gives me true pleasure to read that you enjoyed your suite and the amenities the hotel had to offer and that our service team was able to efficiently assist you throughout your visit. We will look forward to welcoming... More 

Chicago, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is wonderful! The customer service is top notch and the rooms are gorgeous! I stayed at the Waldorf-Astoria Chicago last night in the Gold Coast suite for my birthday and it was a great experience. The hotel location is perfect also. The staff was friendly and helpful. Everything was perfect and worth every penny. I highly recommend this... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Jasmine R, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay to celebrate your special day. I am delighted to read that you enjoyed the hotel’s ambiance and décor and its convenient location in the Gold Coast. Our neighborhood has indeed so much to offer. I am happy to read that you enjoyed... More 

Dallas, TX
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The moment you walk into the hotel you are met with old world elegance and contemporary chic! The lobby is crisp and nouveau. The staff warmly greets you making you glad you are here. From the doorman to registration, valet, bellman and even the engineer they are all extremely friendly and professional! We stayed in the Astoria suite and is... More 

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear smiletex, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to read that you found comfort in one of our Astoria Suites and that you enjoyed the unique amenities it had to offer, especially the warmth of the... More 

Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed the Waldorf so much, we are going to try to plan a trip there at least once a year. For us, it is a bit more luxury than we are used to and we enjoyed every drop of it from the beautiful fire place in our room to the wonderful soaking tub and rain showers with views of... More 

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear JillV288, Thank you so much for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you truly enjoyed your suite and all of the unique amenities it had to offer, especially the comfort and warmth of the fireplace and the spacious soaking tub. I am also happy... More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.

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