Waldorf Astoria Chicago (IL) - Hotel Reviews

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)

Phone Number:

Region: United States > Illinois > Chicago > Gold Coast

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 164 hotels in Chicago

Price Range: $$$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton Hotels, Hotwire, Venere, Tingo, Hotels.com and Expedia so you can book your Waldorf Astoria Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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829 reviews from our community

See which rooms travelers prefer - 144 traveler tips

Becca D

Chicago, Illinois

1 review

“Excellent place to celebrate!”

Reviewed May 17, 2013 NEW

My mother and I stayed here to celebrate her Mother's day and my graduation from medical school. We had whole day of spa on Wednesday--60 minute facial, massage, and mani/pedi and stayed one night in one of the king bed suites... It was heaven! First the staff: everyone from valet, front desk, room service, to the spa were incredible. Everyone... More

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Blanka M

Budapest, Hungary

Top Contributor

55 reviews

10 hotel reviews

Reviews in 11 cities

24 helpful votes

“This is something...”

Reviewed May 15, 2013 NEW

As far as I can recall all of my hotel experiences, this is one is in my TOP 3, that's sure. Not just that the hotel is in the best place ever in Chicago, but the environment and the ambiance is just priceless. OK, I said, it's nice of course, but what more? Here's "what more": asking what time we... More

Was this review helpful? Yes 2

Dear Blanka M, Thank you so much for sharing your feedback regarding you recent stay with us on TripAdvisor. It gives me great pleasure to read that we have become one of your top three hotel experiences. Your appraisal of our team and the quality of our products and services are greatly appreciated. We truly value your loyalty and will... More

TypeATraveler

Illinois

Reviewer

5 reviews

Reviews in 2 cities

“Great Location”

Residential feel to this well-located hotel. Huge rooms and bathrooms. Our suite had a fireplace and balcony. Nice quality linens and towels. Excellent lighting, although it took a little while to learn how to use the system. Bellman service could have been faster, and it would have helped if he had explained the lighting. Beautiful courtyard entry, so nice not... More

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See 3 more reviews by TypeATraveler for Chicago

Dear TypeATraveler, Thank you so much for your candid feedback regarding your most recent stay with us. Comments like yours enable our endless hunger for improvement of the quality of our daily services and products. It is with regret that I learnt that you found our culinary team’s creations not up to par. I will certainly share your concerns with... More

ChiTownCold

Chicago

3 reviews

3 hotel reviews

Reviews in 3 cities

8 helpful votes

“Spa Is Amazing!!”

Reviewed May 13, 2013 NEW

My experience at the Waldorf was nothing short of amazing! Initially in booking my appointment, there was some scheduling difficulties but Brianna (sp?) was tremendously helpful in going to greater lengths to get me a private training session for my wife and I and a couple's massage. This type of Service felt personal and worth the costs. Upon check in... More

Dear ChiTownCold, Thank you for taking the time to share your feedback regarding your recent stay with us on TripAdvisor. I am pleased to read that our Spa team graciously and efficiently assisted you during your visit and that you and your wife enjoyed our Elysian Spa relaxing services. Thank you for your kind remarks regarding the quality of our... More

RSFBigdog

Rancho Santa Fe, CA

Contributor

12 reviews

9 hotel reviews

“Great Hotel..We'll Be Back”

Reviewed May 12, 2013 NEW

We were treated like royalty. Our stay at the Waldorf was amazing in spite of the frigid weather on Mothers day! Our suite was amazing! The service five star and the SPA and Gym were to die for! Thanks AMEX for the fabulous upgrade and amenities!

Was this review helpful? Yes 3

Dear RSFBigdog, Thank you for your review of your recent stay at the Waldorf Astoria Chicago. I am sincerely thrilled to read that we were able to make you feel like royalty. Words like yours are an inspiration to our passion to serve and pursuit of excellence in everything we do. It gives me great pleasure to read that you... More

MI_Vintner

Senior Reviewer

10 reviews

Reviews in 8 cities

7 helpful votes

“Our second home”

Reviewed May 11, 2013

Live in Chicago but spent about ten nites here due to some home renovations and thoroughly enjoyed the property. I can see how Hilton is letting this property fade and some of the originally beautiful fabrics and finishes are starting to get a bit nicked. Still a wonderful property and as a local, probably the best location in the city... More

Dear MI_Vintner, Thank you so much for sharing your feedback regarding your most recent long stay with us on TripAdvisor. We are very grateful because you chose to visit with us again, but most importantly, for letting us become your home away for home for a short period of time. It gives me great pleasure to read that you find... More

sfheather

San Francisco, California,USA

4 reviews

Reviews in 4 cities

9 helpful votes

“The best ever!!!!”

Reviewed May 9, 2013

Want to be treated like a Queen, stay at the Waldorf. Amazing rooms and the best service I've ever experienced. The room was so amazing, we spent lots of time relaxing. Love, love this place. The maid Gloria was so wonderful to us. Can't wait to go back.

Was this review helpful? Yes 4

Dear sfheather, Thank you so much for taking the time to share your feedback regarding your most recent stay with us on Trip Advisor. I am truly delighted to read that our team was able to make you feel like a queen. Your kind appraisal of our team is truly valued, especially your kind comments about Gloria. I will certainly... More

Jacilyn A

Madison, Wisconsin

Senior Contributor

33 reviews

7 hotel reviews

Reviews in 7 cities

10 helpful votes

“Above but not beyond”

Reviewed May 8, 2013

The “good” at the Waldorf goes without saying. It’s a luxury hotel. They have luxury amenities; the spa is sparkling, the property is beautiful and people open doors for you. You didn’t need me to tell you that. The “not-so-good” – I feel this hotel rests on its laurels. I’ve heard the Elysian did not disappoint with its level of... More

See 6 more reviews by Jacilyn A for Chicago

Dear Jacilyn A, Thank you so much for sharing your feedback regarding your recent stay with us and for choosing the Waldorf Astoria Chicago to celebrate such a special occasion. I am delighted to read that you found our hotel beautiful, with luxury amenities and our Elysian Spa sparkling. I regret, however, to learn about the inconsistencies in our level... More

Gretel8

Seattle, Washington

4 helpful votes

“Nice room but thats it”

We visit Chicago several times a year and decided to try the Waldorf this 5-day trip to Chicago, even though we LOVE the Park Hyatt, our favorite Chicago hotel for many years. The Waldorf room was beautiful, large sitting area, fireplace, spacious. This is where the luxury ended. Service was very lax, food in restaurant and room service awful. For... More

Dear Gretel8, Thank you so much for sharing your feedback regarding your recent stay with us. I am pleased to read that you found comfort in your room; however, I am truly disappointed and concerned to read that the rest of your experience fell far below your expectations. I truly apologize for all of the inconveniences you went through during... More

ilona06

South Pole

37 reviews

18 hotel reviews

Reviews in 16 cities

32 helpful votes

“Perfect Weekend”

Reviewed May 6, 2013

From the moment we arrived at this beautiful hotel, we felt very well taken care of. Everyone everywhere made us feel welcome and appreciated. Our room was exceptionally clean and beautiful, with every amenity at your fingertips. We especially loved the dressing area with two closets, and the huge wet bar with assortment of drinks and snacks. Room service each... More

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See 4 more reviews by ilona06 for Chicago

Dear ilona06, Thank you so much for taking the time to post your review of your recent stay with us on TripAdvisor. I am truly pleased to read that the team made you feel welcome and pampered and that you enjoyed all of the unique amenities in your suite and hotel, especially our In Room Dining service. I will share... More

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Waldorf Astoria Chicago Hotel

Waldorf Astoria Chicago

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