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All 167 Chicago hotels

Waldorf Astoria Chicago

5.0 of 5 Hotel   |   11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago) (Gold Coast)
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Ranked #9 of 167 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
Jesse M Bloomington, Illinois
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1,139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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English first
Bloomington, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

My friends and I had two luxury suites this past weekend at the Waldorf Astoria Chicago since we were in the city for a concert. I'd stayed at the hotel before and it was such a great experience that I decided to recommend we do it again. It was the first time my friends had been to the hotel and... More

Was this review helpful? Yes
Chicago, Illinois
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

A 2-3 star experience at best. For $400 a night, here is what you do not get: No clock, anywhere; No Cd or DVD player; thin paper permanently tilted lampshades; minimal furnishings; no phone in living room area; tub drain that falls apart and shower knobs that fall off; remote for tv that does not work; nonexistant service (requested dvd... More

Was this review helpful? Yes 6
WAChicago, Hotel Manager at Waldorf Astoria Chicago, responded to this review

Dear TravellerFrmChicago9, Thank you for sharing your feedback of your most recent stay with us. I regret to learn of the numerous inconveniences you encountered throughout your visit, especially with regard to the lack of amenities in your suite and the unfortunate miscommunication pertaining to your free breakfast. Your feedback is a valuable tool for our continued pursuit of perfection.... More

Houston, Texas
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is my second time staying at this incredible property. I would love to say my second stay was a flawless as the first, but I am a firm believer in the true judge of any establishment is not how they handle things when everything works out, but how they handle it when things don't go as planned. I arrived... More

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Damien P, Thank you so much for choosing the Waldorf Astoria Chicago again as your hotel of stay during your last visit to the Windy City and for sharing your candid feedback on TripAdvisor. First and foremost, I regret to learn about the inconvenience you went through when you tried to check in and your suite was not available.... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A good friend and I took our preschoolers to the Waldorf Chicago for some city fun! The kids were so excited to have cookies and milk delivered just for them shortly after arrival! Staff was amazing and super friendly! Hotel location is fantastic - walking distance to great shopping and attractions and amazing restaurants. Will be back soon!

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear 282jenniferc, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago. It gives me great pleasure to read that you, your friend, and your children enjoyed your suite and the amenities sent to your room. Thank you for your kind remarks pertaining to our service team.... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This luxury hotel is the perfect place to stay in Chicago. Just one block from all the major shopping destinations. You can enjoy all the hustle and bustle the city has to offer and then return to the tranquil luxury of this fine hotel.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear carap381, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your past family trip to the Windy City. I am delighted to read that you found the hotel’s location convenient. We truly appreciate your patronage and will look forward to serving you again should your travels bring you back our way. Sincerely,... More

Mankato
Top Contributor
57 reviews 57 reviews
57 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago

I was excited to stay here, but after my stay, I was disappointed. Staff and check-in and check-out were very nice. I had a deluxe king room which was large and well-appointed w/ a fireplace and sitting area. The location is right off of Michigan Avenue near Water Tower Place. The hotel had a boutique feel. The issues I had... More

Was this review helpful? Yes 7
WAChicago, Hotel Manager at Waldorf Astoria Chicago, responded to this review

Dear manktripguy, Thank you so much for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago. I am pleased to read that the team was able to efficiently assist you throughout your visit, especially during your check in and check out procedures, and that you found the hotel’s location convenient. On the... More

Salt Lake City, Utah
Top Contributor
128 reviews 128 reviews
38 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a five-star hotel, no question about it. The facility itself is very beautiful in every way and the location is exceptional. I was extremely impressed with the room product - the bedding was luxurious, the fireplace comforting - and the bathroom was extraordinarily beautiful (and the Ferragamo products were a nice luxury). The housekeeping team is extremely notable... More

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear sfdann, Thank you for choosing the Waldorf Astoria Chicago as your hotel of stay during your business trip to Chicago. I am delighted to read that you enjoyed your suite and the overall hotel’s ambiance and décor. We truly appreciate your kind remarks pertaining to our team, especially our housekeeping staff, Judson, Nayeli and our house car service team.... More

Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Love love loved this hotel!!!!! Staff was so friendly! Rooms were gorgeous.... It's close to water tower. Soooo worth the extra points! Breakfast was pricey (20$) but good and great service. Valet is $$ but the let me keep car there after check out. ❤️❤️this hotel

Was this review helpful? Yes 6
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear lookinforfamilyfuny, Thank you so much for sharing such positive review of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. I am truly delighted to read that you enjoyed your room, the hotel’s location, and the amenities the hotel has to offer. Thank you for your kind words pertaining to our service team. We will look forward... More

Kalamazoo
Top Contributor
57 reviews 57 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel met all of our expectations and the property is amazing. I travel a lot and stay in a ton of nice hotels. (and I often forget to post them all on here) But this is quite possibly the nicest property I've ever stayed at. Conde Nast just rated it the #10 best hotel in the US and I'd... More

Was this review helpful? Yes 9
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear TheGameCrafter, Thank you so much for taking the time to share your candid feedback of your most recent stay at the Waldorf Astoria Chicago on TripAdvisor, and thank you as well for choosing us as your hotel of stay for this special surprise overnight getaway with your wife. It gives me great pleasure to read that you enjoyed the... More

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have now stayed at the Waldorf several times and it has become my home base for visiting family in the Midwest. I have been upgraded to a suite the last 3 times I've stayed which of course keeps me coming back. The location is perfect and so nice to have the driveway in front with easy valet parking and... More

Was this review helpful? Yes 11
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear travelgal30, Thank you so much for taking the time to share your review of your most recent stay with us on TripAdvisor, but most importantly, thank you so much for choosing us again as your hotel of stay during your last visit to your family in the Midwest. I am truly delighted to read that you have found the... More

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Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 167 hotels in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Official Description (provided by the hotel):
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Chicago #1 Business Hotel in Chicago #8 Luxury Hotel in Chicago #9 Spa Hotel in Chicago #10 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more   less 
Number of rooms
188

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