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Waldorf Astoria Chicago

#5 of 177 Hotels in Chicago
Certificate of Excellence
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11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Best prices for: 1 room 1 guest
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Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,487 reviews from our community

Traveler rating
    1,265
    139
    61
    11
    11
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed on a business trip from April 16 -18. From the people who greet you at the door every experience is top notch. Great bed that is incredibly comfortable. Huge bathroom including TV in the bathroom mirror. Huge living room area as well.

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an awesome hotel, with a sense of privacy and seclusion, right in the center of Chicago. Because of the lay out of the hotel, and it's somewhat exclusive entrance area, this luxury property has kept non-guest infiltration to a minimum. My room (the astoria suite) was amazing, love the fireplace and the soft carpeting. Impeccably clean, carpet vacuumed... More 

Was this review helpful? Yes 2
lubbock, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Service was wonderful from the time I arrived. I do travel a lot but by far this was the best I've stayed at in all my travels. Definately worth the price. They did a great job WOWing me. Good job Waldorf

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Michael M, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your business trip to the Windy City and thank you so much for sharing your positive feedback. It gives me true pleasure to learn that our service team made your visit more comfortable from the time you arrived. I have shared... More 

chicago, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Luxurious, spacious, wonderful, but not inexpensive. No tipping policy is unique. Suites are beautiful, staff is very well trained & responsive. They delivered a dog bed & bowls for our golden doodle, too.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Steve L , Thank you for sharing your review of your most recent visit to the Waldorf Astoria Chicago. I am pleased to read that you enjoyed the hotel’s ambiance and décor and also our no tipping policy. Thank you for your positive remarks pertaining to our service team. I am truly happy to read that you, your significant... More 

Montpellier, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

So, despite the enviable location, the perfect service, the warm friendly welcome, the AMAZING spa where I got a great workout and sauna session in every morning... Despite the very elegant decor of the spacious Waldorf Suite I stayed in, the general tastefulness of the hotel, and once again, the very impressive level of warmth and service the staff provided........ More 

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WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Cherrypipangel, Thank you for sharing your feedback of your most recent visit to the Waldorf Astoria Chicago. On the one hand, it gives me great pleasure to read that you found the hotel conveniently located, that you truly enjoyed the various unique amenities the hotel has to offer, and that our service team was able to make your visit... More 

Iowa City, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were very happy with the hotel this weekend, our room was ready upon check-in (6:30 PM) and we were able to upgrade to the Luxury Suite. It was great to have the extra room for our kids to crawl around (they are one year old and love moving around!). The room was very nice with a balcony, living room,... More 

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Brian K, Thank you for taking the time to share your feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. I am delighted to read that you and your family, especially your baby twins, were able to find comfort in the suite and enjoy the various amenities the hotel has to offer, especially our Spa... More 

Santa Fe, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a spring break trip to Chicago with the kids. Excellent service provided by the staff throughout the visit. The rooms are very large and well appointed. Great facility, great location with easy access to Gold Coast shopping and dining options.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Jose P, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your spring break trip to the Windy City with your family. I am truly pleased to read that you found comfort in your room and that you found the hotel’s location convenient. Thank you for your kind comments pertaining to our... More 

London
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Impossible to fault our stay at the Waldorf Astoria. All the obvious things were done perfectly: check in was easy and our suite was very spacious and perfectly designed for our needs. We were travelling with a 17 month old baby so were keen for a hotel option which allowed us to have two separate rooms: unlike in most suites... More 

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Calvadas, Thank you so much for sharing your candid feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. It gives me great pleasure to read that your suite was comfortable for you and your family, especially your little one. Thank you for your positive comments pertaining to our service team, in particular Sophia, Ernie and... More 

Top Contributor
77 reviews 77 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is excellent and rooms so beautiful and well furnished. A little confused why they had a tv remote in the bathroom without a tv, at least in the suite we were in. The shower and bathroom doors need something so they don't slam against the stoppers loudly. Concierge were great. Came for an anniversary weekend and were not disappointed.

Was this review helpful? Yes 2
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Wrx8, Thank you for choosing the Waldorf Astoria Chicago as your hotel of stay to celebrate your anniversary and thank you also for sharing your feedback. I apologize for the confusion pertaining to the remote control in the bathroom. There is indeed a TV there, but it is in the mirror. You should have been notified when our team... More 

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was blown away by the quality of the room, as well as the level of hospitality. We stayed here as a staycation for my husbands bday, but also was my 8 month daughters 1st time sleeping somewhere new...as well as going in a pool. The staff went above and beyond to make sure we were set up for a... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Mary Ellen C, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay to celebrate your husband’s birthday. I am truly pleased to read that our team was able to make this special visit for you and your family a little more memorable. Thank you for your positive feedback. We will look forward to... More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.

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