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Waldorf Astoria Chicago

5.0 of 5 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Certificate of Excellence 2014
Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,436 reviews from our community

Traveler rating
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    138
    61
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    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Columbus, United States
1 review
5 of 5 stars NEW

This is a great hotel! The rooms are very nice, the staff is genuinely helpful and the no tipping policy is much appreciated. I have stayed here 10-12 times and have received a very consistent level of service each time. The house car that is available to take you on short trips is a big plus.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear James W, Thank you so much for visiting with us again at the Waldorf Astoria Chicago and thank you also for taking the time to share your candid feedback on TripAdvisor. Your loyalty and patronage are highly valued and appreciated. I am truly delighted to read that our service team efficiently assists when you visit with us and that... More 

Pelham, New York
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stay here in June 2014. The hotel was in great shape - newly renovated. Our room had a very warm feeling with a nice sitting area and a fireplace. Overall it was one of the nicest urban hotels that I've stayed at. It's also centrally located

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear anna78, Thank you so much for sharing your feedback of your most recent stay at the Waldorf Astoria Chicago. It gives me great pleasure to read that you found comfort in your suite, and that you especially enjoyed the warmth of the fireplace in the living area. I am also delighted to read that you found the hotel conveniently... More 

Oak Park, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff here is amazing, they were very helpful and accommodating. Sophia at the front desk is AWESOME! Definitely have to stay here. Very convenient to Rush St. and Oak St. shopping and dining! Beautifully appointed rooms and spacious suites!

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Overland Park, KS, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was perfection! I will absolutely recommend the hotel to anyone headed to Chicago, as well as to friends in Chicago, who want a luxurious getaway. The Waldorf experience was by far the best hotel/resort experience I've had. And as a previous hospitality marketer, I've stayed in many hotels all over the world... I've never written an online review... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 3
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Susan L, Thank you so much for taking the time to share your candid feedback of your most recent visit to the Waldorf Astoria Chicago. I am truly pleased to read that your experience was a memorable one. I have shared your very kind comments with our entire staff for words like yours are what continue to inspire our... More 

Washington DC, District of Columbia
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very sophisticated,wonderful breakfast,also the fitness center is great.It is well located and has great shops in the area. People who work there are very polite and friendly and the room was always very clean and tidy. I would recommend this hotel to my friends.

Was this review helpful? Yes 6
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Thais L, Thank you so much for taking the time to share your review of your most recent visit with us on TripAdvisor. It gives me great pleasure to read that you enjoyed the amenities the hotel has to offer, especially our Spa & Health Club and our restaurant Balsan and that you enjoyed our charming neighborhood, the Gold... More 

Detroit, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Outstanding in all categories. This hotel should be rated one of the top in the country. Live and enjoy the luxury The service was amazing. The staff was courteous and helpful. The rooms were impeccable The spa experience was a fantasy.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 13
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Hannah J, Thank you for sharing your positive feedback of your most recent visit to the Waldorf Astoria Chicago on TripAdvisor. I am delighted to read that you enjoyed your room and that our service team was able to efficiently assist you throughout your stay in a courteous manner. I am also truly happy to read that you were... More 

Hingham, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in a suite for two days and the rooms was perfect and immaculate. Recently bought by another company the hotel has been done over with a modern theme and it is stunning. Service was incredible and timely.

Was this review helpful? Yes 12
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear kaok39, Thank you for choosing the Waldorf Astoria Chicago as your hotel of stay during your business trip to the Windy City. It gives me great pleasure to read that you found comfort in your suite and that our service team was able to efficiently assist you throughout your time with us. We will look forward to welcoming you... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved everything about this hotel! The rooms were spacious, elegantly decorated with a cozy fireplace. The staff was friendly and professional. You can walk out the front door and easily access many of the quintessential Chicago restaurants. This hotels encompasses everything that you would expect from a true 5 star hotel.

Was this review helpful? Yes 11
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Julie D, Thank you so much for taking the time to share your feedback of your December stay with us on TripAdvisor. I am delighted to read that you enjoyed the hotel’s décor and ambiance and that you found comfort in your suite, especially by the cozy fireplace in your room. Thank you for your kind words pertaining to... More 

Cardiff, United Kingdom
Top Contributor
85 reviews 85 reviews
56 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Waldorf Astoria Chicago in February for a double celebration of our 25th Wedding Anniversary and my Husbands birthday. We booked this hotel based on the excellent reviews and decided on an Astoria Suite. A few days before we were due to travel from the UK, we were e-mailed by the hotel and offered an upgrade to... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear MissJasmine, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate such special occasions and thank you for sharing the feedback of your visit. I am pleased to read that you found comfort in your suite and that you enjoyed the unique amenities the suite had to offer, especially the TV in the mirror, the fireplace and... More 

london
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel at all levels. Its very centrally located, has a very cool feel to it, with fabulous bedrooms that ooze comfort and a great restaurant and superb spa. There isnt anything that one could complain about and its comprehensive facilities and very welcoming staff make for a very enjoyable experience. Its equally enticing as a business... More 

Was this review helpful? Yes 14
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear AntRobbo, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay during your business trip to the Windy City and thank you also for sharing your feedback of your visit. It gives me great pleasure to read that you found comfort in your suite and that you enjoyed the various amenities the hotel has... More 

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Additional Information about Waldorf Astoria Chicago

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Chicago 5*
Number of rooms: 188
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Hotel Style:
#2 Business Hotel in Chicago
#3 Romantic Hotel in Chicago
#4 Spa Hotel in Chicago
#6 Luxury Hotel in Chicago
#8 Family Hotel in Chicago

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