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Waldorf Astoria Chicago

#6 of 176 Hotels in Chicago
Certificate of Excellence
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11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)
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Waldorf Astoria Chicago
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Waldorf Astoria Chicago
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1,466 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wisconsin
Top Contributor
52 reviews 52 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very special Waldorf Astoria property located in Downtown Chicago. Unlike most of the luxury "Big Box" hotels, this property feels very intimate and low key. Walking into the lobby provides the illusion that you are in a very small luxury boutique hotel. The hotel is ideally located on Walton Street (adjacent to Rush Street and very close... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear SessaWisconsin, Thank you so much for celebrating your special occasion with us and for taking time to share your candid feedback on TripAdvisor. It gives me true pleasure to read that you found comfort in your suite and that you enjoyed the various amenities the hotel has to offer, especially our Spa & Health Club. Thank you for your... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Chose to host a small get together in the gold coast suite to celebrate my son's engagement and left the happy couple with the room for the night. Luxurious room with modern decor and beautiful lobby. Staff was very helpful and attentive. Very pleased and will definitely be back.

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Live2roam40, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate you son’s engagement. I am delighted to read that you gave us the opportunity to be part of such a special moment and that our team did not disappoint you. I hope your son and his significant other enjoyed the rest of their stay in their... More 

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've wanted to stay at the Waldorf-Astoria since it opened in Chicago several years ago and finally had the opportunity. It lived up to my expectations and then some! First of all, the location is deal. In the heart of the Gold Coast within steps of fantastic dining and shopping. The prices are on par with other nearby luxury hotels,... More 

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear errynne, Thank you so much for taking the time to share your candid feedback of your most recent stay at the Waldorf Astoria Chicago. I am truly pleased to read that you and your friends were able to relax and find comfort in your suites and that you had the opportunity to explore our exciting and vibrant neighborhood, the... More 

Naperville, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel location with easy access. The staff is, terrific and get to know you and your needs. The location is central to business, restaurants, and great shopping, however it is in a quite location.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 4
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Dave S, Thank you so much for staying at the Waldorf Astoria Chicago during your business trip to the Windy City. I am truly pleased to read that you found the hotel’s location convenient and that you were able to explore and enjoy our charming and entertaining neighborhood, the Gold Coast. Thank you for your positive remarks pertaining to... More 

Lincoln, Nebraska, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Keeping with the Waldorf Astoria tradition of world-class hospitality and service, the hotel staff meet and exceed my expectations in accommodations and service. Thank you for an elegantly choreographed stay of the highest quality.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 5
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Jaye O , Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your business trip to the Windy City and thank you so much for sharing your feedback on TripAdvisor. I am delighted to read that your overall visit exceeded your expectations. Thank you for your positive comments pertaining to the quality... More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I live in Chicago and have been to the hotel for numerous occasions and events, but had yet to visit the spa. I finally booked a spa day March 2015 - EXCELLENT! The staff (throughout the entire spa and hotel including the valet), services (massage, facial and pedicure), and amenities lived up to the high expectations I had. I will... More 

Was this review helpful? Yes 8
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear ChitownCityGal_13 , Thank you so much for visiting with us again at the Waldorf Astoria Chicago and for taking the time to share your feedback of your visit to our Spa. I am truly pleased to read that you enjoyed several of the relaxing services our Spa has to offer and most importantly, it gives me true pleasure to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

we needed to get away for 24 hours and the waldorf provided that fantastically. Beautiful room, huge tub, shower had great water pressure, comfortable bed. Great location yet quiet, terrific staff. Very nice that they gave us a humidifier in our room. Really well equipped fitness center and great lap pool

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 8
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear fluteoboe1, Thank you so much for choosing the Waldorf Astoria Chicago as your hotel of stay for your short getaway in the city. It gives me true pleasure to read that you found comfort in your suite and that you enjoyed the convenience of the hotel’s location. Thank you for your kind comments with regard to our service team.... More 

Minneapolis, Minnesota
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Girls weekend retreat in Chicago. The hotel is absolutely beautiful and service is superb. I have stayed at many four and five star hotels over the years and this is one of my favorites and will not disappoint. We spent a day in the spa and it was outstanding as well. I only wish I could have stayed longer. The... More 

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear JW, Thank you for sharing your review of your most recent stay at the Waldorf Astoria Chicago. I am truly pleased to read that you enjoyed the décor and design of the hotel and that our service team did not disappoint you. Thank you for your positive remarks with regard to our Spa & Health Club. I am happy... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a superior hotel. Stayed there on Jan 23-25 and it was wonderful. I was planning an engagement and the staff helped me out beautifully. I booked an Astoria suite which at first glance was really nice. It had a fireplace, a huge bathroom, comfy bed and a nice little balcony. At second glance, the floor was filthy with... More 

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear Tophurkey, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate such a great occasion. Congratulations on your engagement! I regret to read that you had to be moved to a different suite. I apologize for the inconvenience this may have caused, especially at the very beginning of your stay. I would also like to offer you... More 

Michigan
Top Contributor
237 reviews 237 reviews
67 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I visit Chicago 3 to 4 times every year and like to try out different hotels. Well, I don't think we can do that anymore because I don't believe there is a hotel in Chicago that can compare to the class and quality of the Waldorf (and we've stayed in some lovely, expensive places in Chicago during... More 

Was this review helpful? Yes 7
WAChicago, General Manager at Waldorf Astoria Chicago, responded to this review

Dear MichiganTess, Thank you so much for giving the Waldorf Astoria Chicago an opportunity to serve you and your husband and thank you for sharing your candid feedback of your stay. I am delighted to read that you enjoyed the hotel’s location and ambiance and that our service team did not disappoint you. We will look forward to our next... More 

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