The Waldorf is not only a beautiful hotel with a wonderful location but delivers world-class customer service. When we arrived, there had been some mistake with the room booking - it could have been the computer and it could have been mine - they quickly and without any drama corrected it by putting us in a huge suite (second in... More

We stayed two nights in this wonderful hotel in Feburary 2012. From the time you are greeted in the diveway to the time you leave, you are treated like you are the most important person staying at this fabulous hotel. The location and rooms are excellent...immaculate and elegantly furnished. I cannot say enough about the staff of this hotel. They... More

This is one of the most amazing hotels we have ever stayed in. From the moment you step through the door you are treated like royalty. The room was absolutely beautiful, complete with fireplace in the living room area which was beautiful. We had a balcony which allowed a great view over the city, even though the 54th floor was... More

Stayed in a Gold Coast Suite for Valentine's Weekend; went in with high expectations from all the reviews here, and as I have stayed at the other 5 star hotels in Chicago. Everything from the hotel, to the service, to the food was flawless. I honestly can not think of one complaint. I usually ignore reviews like this, that are... More

Checked into a Premier Gold coast suite with the wife on Feb 10th 2012. - We actually checked into the Elysian and had Elysian room keys, but by the time we checked out on the 14th we were checking out of the Waldorf Astoria. - So, i guess we were amongst the last of the "Elysian Mohikans" ! We selected... More

We just returned from our second stay at the Elysian. The hotel and rooms are very elegant and stunningly beautiful. Even though I am rating the hotel average, there is no denying how beautiful the property is. We arrived and check in was quick and easy. The staff was very nice and welcoming. They asked what newspaper we would like... More

Everything has already been said in reviews of this grand hotel! At every step, our expectations were exceeded! We arrived very early (7:30 a.m. due to this being the only flight from our town), and were quickly checked into a beautiful Gold Coast Suite (1402). One could not ask for more in room accomodations. The suite was large, well-laid out,... More

Hotel just changed from Elysian to Waldorf Astoria Chicago this month. We were worried that its reputation wouldn't carry over. Not only were the reviews accurate but the rooms were slightly discounted with a suite upgrade! No complints only rave reviews for the location, service, amenities and value. More

I stayed here for one night while on a business trip and really enjoyed it. The bed was super-comfortable, the staff was great, and the spa was fantastic. I have absolutely no complaints and would stay here all the time if I could. More