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All 168 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
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64%
Ranked #110 of 168 hotels in Chicago
A recent review
4 of 5 stars Reviewed June 10, 2011
Carol0143 CA
  • Reviews (341)
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341 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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There are newer reviews for Holiday Inn Chicago O'Hare
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Top Contributor
60 reviews 60 reviews
53 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed June 10, 2011

The hotel, as others have said, just is not kept up. Room furniture is "dinged up." I tried walking down to the first floor and the first floor fire door would not open, a fire hazard to be sure. The restaurant is remodeled, but is more of a loud bar with loud music. My wife and I were planning to... More

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CA
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 10, 2011

I like the hotel in general. The first shuttle driver was nice, the staff helped me move around the luggage. If it wasn't for it was too windy, the pool could have been nice. Room was clean and bed was comfy. The hotel is rather far from the airport, compared to the ones in Rosemont. But if you are on... More

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1 review
1 of 5 stars Reviewed June 6, 2011 via mobile

Very messy hallways with wet carpets. Romm with a backed up bathroom sink. Called for service 4 times before someone showed up. Could not use the bathroom for all night.- I will not stay hereagain and will highly recommend to all to not stay here .I have never seen a hotel where staff is so ignorentand irresponsible.

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Chicago, Illinois
Top Contributor
52 reviews 52 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 5, 2011

We stayed here before flying out on vacation. As we used points, they charged us $10 per day for parking. Used the shuttle to get to airport - close to on time but confusing upon return as there are 4 different Holiday Inn shuttles that pick up at O'Hare. The 2 elevators at the hotel did not work in the... More

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Iowa City, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 22, 2011

I had a horrible experience with this motel. To begin with they messed up our room reservation, we had booked a room with two double beds and they gave us a room with one king bed. They were not apologetic at all about this mix up and were very unhelpful in coming up with a solution to the problem. We... More

Was this review helpful? Yes 1
Carrboro, North Carolina
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 18, 2011

My best friend and I stayed at the Holiday Inn -Chicago O'Hare for 3 nights in April 2011. We had a wonderful trip. Very nice restaurant/bar in the lobby! Shuttle was prompt and ran 24 hrs/day and picked us up right away when we called for a ride. The entire staff was very hospitable! We had an incident where an... More

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Top Contributor
179 reviews 179 reviews
54 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed May 13, 2011

I missed my connecting flight, which was the last of the night, so the airline sent me here. Even though this is an "airport hotel," it seems a little far compared to lots of other hotels I saw during the shuttle ride. Check-in was a little chaotic because there was a whole shuttle of us people from the airport, and... More

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 6, 2011

I visited this hotel on my way back home from international travel. Distressed and tired, I discovered I'd have to stay in Chicago overnight. The airline got me a discounted rate for the room. The lobby and restaurant led me to believe that the hotel was modern, but I found the hallways and rooms to be old and outdated. The... More

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Chicago, IL
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 4, 2011

This trip was for business purposes and it was perfectly fine for that. Friendly staff, very clean and modern. had a great bar/restaurant on the main floor with delicous food. This is a hotel/location that I would recommend for business only. By no means a family/fun hotel but it did the job for the business trip. Nice restaurants in the... More

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dhall773, Manager at Holiday Inn Chicago O'Hare, responded to this review

We are glad to hear this reviewer enjoyed their stay with us. It is our hope that they'll come back and visit us in the near future. Summer is just around the corner and our beautiful, outdoor swimming pool will be opening soon. Thank you for your comments! More

Madison, WI
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 14, 2011

The front desk accused me of booking 2 rooms (I had my confirmation paperwork and it showed the 1 room). I was told to park on top of the ramp and they did not tell us you cannot get to the hotel vis the stairwell from the ramp. We had hauled our suitcases and carry-on luggage to the bottom of... More

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dhall773, Manager at Holiday Inn Chicago O'Hare, responded to this review

We would like to apologize for this reviewer's experience at our hotel. It sounds like there was a terrible breakdown in communication between the front desk and the guest at reception regarding our parking ramp and the front desk and the driver regarding shuttle pick up. At the time of their stay, we were in the process of building our... More

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Best Value Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 
Number of rooms
243

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