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Holiday Inn Chicago O'Hare

3.0 of 5 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
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Holiday Inn Chicago O'Hare
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Holiday Inn Chicago O'Hare
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383 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hungary
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed yesterday NEW

Enjoyed a short one night stay as our flight had a delay. It was like quick dinner, sleep, wake up, go. Have seen nicer Holiday inns, but there's nothing to complain about it. Our room had a downtown view. It's pretty close to the airport, has a free shuttle. Checkin was fast and hassle free. The restaurant downstairs is pretty... More 

Was this review helpful? Yes
Al Khobar, Saudi Arabia
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Every time when visiting the U.S we arrive in O'hare Chicago International Airport (ORD). With 13 hour travels, we are tired. So we decide to go to Holiday Inn, as a trusted brand and a friendly atmosphere and kind staff, we stay there. When going to O'hare we use they're shuttle bus. For dinner, we had access to many places... More 

Was this review helpful? Yes 2
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were so happy to hear that you enjoyed your stay with us. I am glad you were able to utilize our complimentary 24 hour shuttle service. We hope to see you again during your next trip to Chicago. More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Comfortable and convenient with all the ammenities I have come to expect of Holiday Inn, but nothing spectacular, I have stayed at much nicer Holiday Inns, this one was a little old and worn. The restaurant downstairs was actually pretty good - a wide selection, reasonably sized portions and reasonable prices.

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thanks for your comments. We were happy to hear that you enjoyed our Bar Louie and our comfortable hotel rooms. We hope to see you again during a future visit to the O'Hare area. More 

Boston
Top Contributor
245 reviews 245 reviews
38 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over one night when a flight was cancelled. Convenient to airport. Free shuttle every 1/2 hour. Drivers were very nice. Hotel is renovated in more modern colors. Moderate size room withe 2 queen beds, a King would open the room up. Very clean, microwave, fridge and coffee maker. Desk staff was very polite and helpful with shuttle information, toiletries... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were happy to see that you had a nice stay at our hotel, especially our friendly staff! We hope to see you during your next trip to the O'Hare area! More 

Seattle, Washington
Top Contributor
252 reviews 252 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was put here by my airline when I missed my connecting flight. The shuttle getting from the airport is extremely confusing as there are two hotels both referred to as Chicago o'Hare - specifically ask if it's for Cumberland. Everything was nice and clean. I was a little upset that my breakfast, though advertised on trip advisor as free,... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were happy to see that you enjoyed your time with us, especially the hassle free check in and check out. We hope to see you again during your next trip to the Chicago area. More 

Saint Paul, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friends and I were there for 3 nights and 4 days. It was close to the airport, the only issue is that it was further away from downtown Chicago. However, there was a subway station that was walking distance from the hotel. I recommend you take the subway during the day vs. the night. It did not look safe,... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. I was happy to hear that you enjoyed your time with us and our close proximity to the Cumberland blue line. We hope you will visit us again during your next trip to the Chicago area! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Missed my connecting flight airline gave me this room. Free and free shuttle. Yeimi was very helpful. Wifi works great. Even offered for me to use my food vouchers in the connected restaurant. King sized bed in room. Room was warm and comfortable.

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were happy to hear that we were able to make your stay a pleasant one during such a stressful time as being stranded at O'Hare More 

Kansas City, Missouri
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 15, 2014

Don't expect much when coming here. The room itself is fine and clean and I guess that's all that matters. I've had better stays at other hotels but since my husband and I were only here for the weekend, we wanted to try it out. I was drawn to this hotel due to the free parking and closeness to the... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. I am truly sorry for the issues that you encountered during your time with us. That is not the level of service our loyal guests have come to expect. More 

Iowa City, Iowa
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 10, 2014

This is a good place to stay in the O'Hare area. The room was clean and comfortable and the front desk staff really nice/helpful. There was construction going on, but it didn't impact our stay. The only things I could possibly complain about was that the hallway was smoky outside of our non-smoking room which lingered and finding the entrance... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. I was happy to read that you enjoyed your time with us, especially our friendly front desk staff. We hope you see you during your next trip to the O'Hare area. More 

Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 30, 2014

Efficient is the start. It all began with the shuttle driver from the airport. He made sure I was getting on the correct shuttle as there are more than one Holiday Inn as well as being observant enough to take notice of me asking me where I was staying, thus I made this shuttle and did not have to wait... More 

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you so much for your comments. We were so happy to hear your wonderful comments on our hotel. We are glad that you had such a great interaction with our team members. We look forward to hosting you during your next trip to the O'Hare area! More 

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > O'Hare
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#5 Best Value Hotel in Chicago

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