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All 169 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
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Ranked #110 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed 3 days ago
J B Saint Louis, Missouri
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347 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 3 days ago NEW

I would like to take this opportunity express my special thanks to Thelma Gonzales and the Housekeeping Department! I was at the hotel in mid-June and left my cell phone after checking out of the hotel. Thankfully, Thelma and Housekeeping found and returned my cell phone, completely putting my mind at ease. Also, much gratitude to Isamar, Michele, Brian, Steve,... More

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2 reviews
1 of 5 stars Reviewed 3 days ago NEW

2 weeks beforehand I booked 1 room with 2 queen beds. When I got to the hotel we were about 1 hour late because our flight was delayed. We found out out room got upgraded to a suite which usually we would be happy about but not this time. We had 4 people, there was a pull-out bed from the... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

As I do every year in July I stay in Rosemont to cover the annual EXXXOTICA 3 Day event and usually stay at the Hyatt which is adjacent to the convention center where the event is held. Unfortunately, the Hyatt was booked on Saturday so we checked out and drove a few miles to The Holiday Inn on Cumberland. The... More

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Anoka, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Of all the Holiday Inn hotels I have stayed in, this has to be the bottom of the barrel. First, when I arrived we were told to park behind the hotel. The rear entrance is disgusting. The carpet is worn, filthy, and smelly. From the rear door to the 'gift shop' the carpet is just horrible. I should have turned... More

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Madison, Wisconsin
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location by O'hare and near the blue line to the loop makes it a nice location to stay at. We had a mixed staff experience from excellent to below average, over all good but most notable in the mixed quality of interaction with them. One example is that we didn't have a hotel amenities book in our room, called... More

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Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was here for a two day work meeting and stayed two nights. The room was very tired and as you will see in the pictures, not entirely clean. The bathtub drain wasn't working properly and I had four inches of standing water each morning when I showered. (I did report this after the first morning to the general manager... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Cheryl S, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Greeley, Colorado
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you have a late or early flight and need to pick up or drop off a rental car this is highly recommended. Rooms were clean and staff was friendly. A few negatives was the bathroom needed some work (i.e. missing tiles and the wall paper was peeling), also my phone did not work, I tried room service and had... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear 33454Rjs, Thank you for your feedback. It is lovely to hear you found the rooms clean and our staff friendly. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I have taken note of your comments regarding the bathroom. Thank you for bringing these to our attention. Please be assured that these... More

Ciudad Madero, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

i like the location because is like 8 minutes to go walking to the train station, great for go down town, also one big famous outlets are on the next train stop in rosemont, also the shuttle for go to the airport makes easier to be on this hotel, about the front desk staff is very friendly, they knows the... More

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La Crosse, Wisconsin
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked for 2 nights at this hotel. I had to pass a USMLE exam and service was good. Room was clean and they have frige, microwave, HD TV, two queen beds and nice view from the window. The bad thing is there is heavy construction site near the hotel and nothing fancy to see. The location is fairly close... More

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Charlotte, NC
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

The front desk staff is great, very friendly and helpful. Location is good, close ro the airport (which makes it a little loud). Rooms are clean but very old and in need of an update. Breakfast buffet is grose and way overpriced. I will not stay here again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear girons, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I certainly appreciate the compliments on the staff and the level of service provided. I am truly sorry to hear that the breakfast... More

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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