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All 174 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
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Ranked #113 of 174 Hotels in Chicago
A recent review
3 of 5 stars reviewed 2 days ago
Runwaygirl2009 Hartford, Alabama
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363 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartford, Alabama
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

We stay at this hotel twice a year, and this year it wasn't a pleasant stay. The bathroom looked old and the toilet didn't flush properly. They had problems in the bathrooms in the lobby as well. It was impossible to get a good nights sleep, guests talking late at night and the maids talking in the morning. The staff... More

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Madison, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the Holiday for one night. I didn't stay for a lot of time. The basic amenities were there. The room was pretty comfortable and clean. A problem would be, I could hear the voices of the family next-door. There must be some problem with the sound insulation which must be looked into. The hotel staff were pretty... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Debajyoti C, Thank you for your comments regarding your stay with us. I was happy to hear that you enjoyed our clean and comfortable rooms. I am sorry that you encountered some issues with noise during your time with us. Please know that we use your feedback to make sure that these issues do not occur again. Thanks again... More

Salt Lake City
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived late in the evening after a long day on the road. I checked in and then had to return my rental car and catch the shuttle back to the hotel. It was a long and tedious process. By the time I got back to the hotel, it was late and I was starving. I stopped by the hotel... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Golfnut222 , Thank you so much for your kind feedback. We are so happy that you enjoyed your stay with us and especially our friendly staff. We truly appreciate your business and can't wait to host you during your next trip to the O'Hare area. More

Wisconsin, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Chicago Marathon weekend made finding a downtown hotel impossible, so I booked one night at the Holiday Inn on Cumberland Ave. just because it had availablity and a reasonable price. I was surprised at how pleasant our stay was, beginning with our very friendly reception at the front desk. Our room was clean and quiet, the bed very comfortable,... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Carla L, Thank you for your feedback. We are so happy to hear that you enjoyed your stay in our clean and quiet rooms while you were in town for the Chicago Marathon. We hope to see you during your next trip to Chicago. More

Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the holiday inn O'Hare for two weeks. The location is great. It's only minutes from the airport and there is a train to take you into Downtown Chicago just a short walk across the road. The staff are friendly and helpful. The buffet breakfast is adequate. The rooms are clean and comfortable. The housekeeping staff are a... More

Was this review helpful? Yes 1
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Lorraine P, Thank you for your feedback about your stay with us. I am happy that you were able to enjoy our friendly staff and clean rooms. I am sorry for the issue you encountered with housekeeping but am glad to hear that you will be returning again. We look forward to seeing you again and thanks again! More

Enfield, CT
Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Had to get an unplanned hotel when I flew into O'Hare Airport for a conference in downtown Chicago, and I had to find one on a tight budget. So instead of trying to find a reasonable hotel under $200 in downtown (which became impossible), I decided to stay near the airport since I was flying in late at night. The... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Bill, Thank you for taking the time to leave such a nice comment on our hotel! We truly appreciate it. I am glad you were able to enjoy our nearby location to the Cumberland Blue Line Station and the convention center. We hope to see you during your next trip to the Chicago Area! More

Saint Louis Park, Minnesota
Top Contributor
165 reviews 165 reviews
50 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 3, 2014

I spend four nights at this airport hotel. The check-in was efficient and the staff was friendly. They arranged to park my mountain bike somewhere safe inside and I was pretty happy with that. The rooms are clean and spacious, the bathroom a bit dated but it will do. Parking the car is free. The location close the EL station... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear DdeKerf, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Milford, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 2, 2014

My husband and i stayed at this hotel Labor Day weekend. We got it through Priceline's Express Deals and didn't have much of a choice since most of the nearby hotels were booked. But I was optimistic that since it was a 3-star hotel I couldn't be that bad. Check-in was easy, but since everything was booked and the time... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Patricia M, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the toilet. While we understand that your stay was not 100% satisfactory, we would hope that you... More

Alexandria
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 2, 2014

This hotel is good only for a short stay that requires you to be near the nearby businesses or the airport, not more. It is a 45 minute train ride from downtown Chicago, where all the action is. However, it is a short walk from the Blue Line which takes you there. Be warned that you have to cross the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear egypttraveler37, Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding our staff and the room size. However, I would like to offer a sincere apology regarding the room key incident. We will look into this concern. I assure you the feedback of our hotel will be... More

Ammanford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2014

well i stayed in this hotel for 3 nights before my CS (Clinical Skills) exam.the place is very quiet and that helped me to focus during the last few days while studying.They have a special rate for medical doctors and students. The hotel is close to the airport too.and the services are very good.There is a shuttle bus that is... More

Was this review helpful? Yes 1
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi MohdBarouga, Thank you for your feedback. We appreciate your nice comments and I am glad that you were able to enjoy your stay with us. We hope that you did well on your CS exam! More

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

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