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All 168 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
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Holiday Inn Chicago O'Hare
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63%
Ranked #109 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 days ago
Bravo1982 La Crosse, Wisconsin
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  • Reviews (338)
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338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
La Crosse, Wisconsin
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked for 2 nights at this hotel. I had to pass a USMLE exam and service was good. Room was clean and they have frige, microwave, HD TV, two queen beds and nice view from the window. The bad thing is there is heavy construction site near the hotel and nothing fancy to see. The location is fairly close... More

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Charlotte, NC
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The front desk staff is great, very friendly and helpful. Location is good, close ro the airport (which makes it a little loud). Rooms are clean but very old and in need of an update. Breakfast buffet is grose and way overpriced. I will not stay here again.

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Madison
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed the night before my 6 am flight and left my car for 3 days. The check in was efficient and had posted times for the shuttle so I didn't need to worry about early morning transfer. Room was very clean and quiet. Parking on the second level was ok, but I couldn't find a direct access to the hotel... More

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Fishers, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Travelled to Chicago to celebrate our son's graduation from Columbia College. Downtown options were ridiculous...so we ending up pushing closer to the airport where accommodations were at least reasonably priced for the area. The rooms were comfortable. Traffic was a bit of a challenge due to construction. There seemed to be more people than parking, but we managed. This was... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Kn00kie, Thank you for taking the time to review our property. It is pleasing to know that our comfortable rooms worked suitably for your needs. I am disappointed to know you did not enjoy your overall experience with us, and apologize for the parking situation. Thank you for bringing this up to our attention and rest assured, these issues... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you don't plan to spend a lot of time in a hotel room but want to do the city at a reasonable price this is a usually a great deal. Across the (busy) street you can easily get on the blue line and take it into the city. The rooms are clean. They do need to add more parking... More

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Birmingham, United Kingdom
Top Contributor
96 reviews 96 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is about three miles from the airport. I was put there by the airline after missing my connecting flight home on 4th July. The room was fine, but I was kept awake for hours by the noise of fireworks, so I am guessing that the double glazing is a bit tired. The person on the front desk when... More

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Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We regret that the service provide was not welcoming. Our priority is to ensure all guests receive superior customer service. We appreciate your comments and thank you for bringing these concerns to our attention. We hope you give us another opportunity on you next visit to Chicago. More

Pittsburgh, Pennsylvania
Top Contributor
64 reviews 64 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had several hotels to pick from but choose this holiday inn....bad choice. No mater what we asked for the answer was "no". Triple a discount...yes but not for you so, no. Clean bathtub? No silly traveler. But you have a hot tub? No. Ahh but you have breakfast? Yes if you want to pay $14 for the slop at... More

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Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Your feedback is very important to us. We apologize for the inconvenience during your stay. I assure you that our priority is to make all of our guest feel welcomed. If you have time, I would like to learn more about your visit to our property. You can contact me directly at 773-693-5800 or by email mramirez@lakhanihospitality.com. More

Las Vegas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The airline set us up here after getting bumped for one night. The front desk agent, Steve was very friendly and helpful. Let us have late check out and supplied some toiletries. Room was clean and set up comfortably. Only problem, did not care for pool set up.

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Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Thank you for taking the time to share your comments. We are glad Steve was helpful during your stay. We look forward to seeing you on your next visit to Chicago. More

Monterrey, Mexico
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Hotel and service is regular, but for the price you are paying you could afford any other hotel nearby. Also you would expect the breakfast is included, but it isn't and they charge you $14 (which I didn't know until i had finished eating just a piece of bread. The appearaance and furniture of the hotel is old looking... More

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Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

We regret that we were unable to meet your expectations. We appreciate your comments and thank you for bringing these concerns to our atention. We hope you do give us another opportunity to stay with us on your next visit to Chicago. More

Lyons, Kansas USA
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is ok for a quick one night stay, probably that's it. Love the fact it has a bar and restaurant and the food and drinks were great. The reception staff during check wasn't very knowledgable about her job and wasn't very friendly either. Then during check out we had just the same kind of employee, didn't really want... More

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Michelle R, Front Office Supervisor at Holiday Inn Chicago O'Hare, responded to this review

Valued Guest, We regret that we were not able to meet your expectations on the service provided by our staff. Our priority is to provide exceptional customer service and to ensure all have a memorable experience.Thank you for bringing this these concerns to our attention. Please let us know if there is anyhting we can do to make this better. More

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

65 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Best Value Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 
Number of rooms
243

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