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Holiday Inn Chicago O'Hare

3.0 of 5 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
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Holiday Inn Chicago O'Hare
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Holiday Inn Chicago O'Hare
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390 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bethesda, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars NEW

I stayed here after my flight got canceled, and for ~$75 after taxes, it was okay, but not great. Check in was fine, and the folks were pleasant. The beds were probably the worst I have ever slept on in my life - very old, and if you sat on one side, the other side would shift up. They provided... More 

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Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Nice rooms. Clean hotel. But extremely costly for the service and room provided. Not value for money at all. Dont even provide complimentary breakfast. Airport shuttle service is good. Staff is polite.

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Iowa City, Iowa
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

booked through Priceline for good rate. Rooms outdated with broken lamp shades, very porous walls. Worst part of room was poorly controlled thermostat. Had to turn off heat while sleeping to achieve comfortable temp. Would not provide any plates for delivery service. On the plus, cheap, comfortable bed, refrigerator in room, free wi-fi.

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Ontario, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked in for a 24 hr stay while in transit to Cabos San Lucas. We wanted to start spending time here in order to get to know Chicago a little more each time we can on layovers. We found access to the main road easy access. Check in, fast and easy. No delay. Room was as expected and consistent with... More 

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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

After reading these reviews I have a hard time believing they are real or that Holiday Inn does not filter threw reviews to only show the good ones. We have stayed at this location twice and both times were terrible. The Manager laughed at our outrage of being left at the International pick up at O Hare waiting for over... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

That includes the best breakfast! Hearty and excellent service! This hotel is really worth staying at for the amenities and service! The rooms could do with some upkeep! But service- front desk and breakfast restaurant- go for it! excellent stop and value for money!!

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Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you so much for the kind words. Our goal is to give our guests the best customer service possible. We are very happy to hear that you enjoyed our breakfast and our front desk staff. Please feel free visit to our hotel when you are back in the Chicago O'Hare area. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I strongly recommend this hotel. The price was very good. Reservation thru this site was quite easy. They provide shuttle services. Breakfast was good. Staff were courteous. I was tired from a missed flight . I felt much better.afterwards

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Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you got to use our 24 hour complimentary shuttle and enjoyed our breakfast at Bar Louie. The next time you are in the Chicago O'Hare area we do hope you choose to stay with us again. More 

Bracknell, United Kingdom
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stopped over at the hotel following a flight from London Heathrow and found it good value all round. Courteous staff and very clean all round despite the building being dated. Memorable feature was the excellent US$12+ pp all inclusive buffet breakfast. A worthy hotel to stop over with decent standards of comfort and offers good value for money.

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you enjoyed our courteous staff and our comfortable rooms. We hope to see you again when you are in the Chicago O'Hare Area. More 

Hungary
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enjoyed a short one night stay as our flight had a delay. It was like quick dinner, sleep, wake up, go. Have seen nicer Holiday inns, but there's nothing to complain about it. Our room had a downtown view. It's pretty close to the airport, has a free shuttle. Checkin was fast and hassle free. The restaurant downstairs is pretty... More 

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very glad to hear that you were able to use our complimentary shuttle and you enjoyed the view from your room. We hope that you stay with us again when you're in the Chicago O'Hare area. More 

Al Khobar, Saudi Arabia
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 18, 2015

Every time when visiting the U.S we arrive in O'hare Chicago International Airport (ORD). With 13 hour travels, we are tired. So we decide to go to Holiday Inn, as a trusted brand and a friendly atmosphere and kind staff, we stay there. When going to O'hare we use they're shuttle bus. For dinner, we had access to many places... More 

Was this review helpful? Yes 2
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were so happy to hear that you enjoyed your stay with us. I am glad you were able to utilize our complimentary 24 hour shuttle service. We hope to see you again during your next trip to Chicago. More 

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#4 Best Value Hotel in Chicago

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