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Holiday Inn Chicago O'Hare

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5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
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1 room 1 guest
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464 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gurgaon, India
2 reviews
4 of 5 stars Reviewed yesterday NEW

Hotel proximity to the international airport is a big advantage. It provides free shuttle service to the airport. Moreover, Cumberland Metro station is just 2 minutes, one can go to downtown in blue line. Rosemont area nearby provides a good opportunity to relax and enjoy good restaurants. Hotel stay, staff, morning complimentary breakfast ,bar etc is good value for money.

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Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights for the start of our Route 66 adventure. The accommodation, service and breakfasts were all excellent. We would stay again if visiting Chicago in the future. The shuttle service to airport was useful, which we also used to take the train into the city. Loved Chicago!

Was this review helpful? Yes 1
Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you were able to use our 24 hour complimentary shuttle. Please come back and stay with us the next time you are in the Chicago O'Hare area. More 

Jackson, Michigan
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 days after spending one day downtown Chicago. We decided to stay here as it was close to the train station so we could run from the hotel to the bus garage to hop onto the train to ride into town. We only really slept here, and it was fine for that. The room was clean and... More 

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Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you were able to use our 24 hour complimentary shuttle to get to and from the Cumberland Blue Line Station. PLease come back and visit us the next time you are in the Chicago O'Hare area. More 

Gainesville, Florida, Usa
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property is very well maintained for an older building. I arrived around 11:30 and they were nice enough to let me check in early. The room was very nice and clean The shower was strong, but the plumbing was all loose (room 605). Not an issue, but it was strange. They do not have comp breakfast. The shuttle to... More 

Was this review helpful? Yes 1
Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you were able to use our 24 hour complimentary shuttle. Please come back and visit us the next time you are in the Chicago O'Hare area. More 

Economy
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

Long black hair in Sink, Tub, on wall and on Shower curtain. Asked to have bathroom cleaned - was told it would be - it wasn't. I had to clean tub with shampoo, washcloths and Clorox wipes - still was unsure the room was clean. Reddish brown stains on sheets and towels. Only took a shower on Saturday morning and... More 

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Altha W, General Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for bringing this to our attention as it is our goal in providing the best in hospitality. Apparently, your expectations were not met and we are going to investigate in detail and meet with our staff. Please do contact me direct if we can be in any further assistance More 

Travelers are raving about these Chicago hotels

Wisconsin Rapids, Wisconsin
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family stayed here the night before our flight out of state. They kept our car in their lot for the week, as part of staying at the hotel. The rates are reasonable, the staff is helpful, and they have a nice bar and grill downstairs. The pool was also fun for the kids. One concern: I forgot my hat... More 

Was this review helpful? Yes
Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were happy to hear that you thought our staff was helpful. Please come back and stay with us the next time you are in the Chicago O'Hare area. More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Nice place to stay. Good rooms. Bar Louie is cool place for food and drinks. Located at North.Cumberland avenue, very close to O 'hare airport Chicago. Near by Fashion Outlet's of Chicago. Wwalking distance from the metro station.

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Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you enjoyed your time spent at our Bar Louie. Please come back and stay with us the next time you are in the Chicago O'Hare area. More 

Denver, Colorado
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel four times in the last 12 months and enjoy our visits. The hotel is clean and updated. Located right off the highway. The staff is friendly and professional. Most of our room was updated, some parts were not. The bed was very comfortable and the pillows fluffy and clean. The shower head did not... More 

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Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that we met your expectations. Please come back and stay with us the next time your are in the Chicago O'Hare area. More 

Birmingham, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We needed a room for our last night in the states before travelling back to the airport the next day. This hotel is really close to the airport and offers a complimentary shuttle which is great. The room itself was actually very musty when we walked in, which wasn't the best, however it was fine for what we needed. Breakfast... More 

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Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We are sorry we fell below your expectations. We take the confidence our guests place in us very seriously and work diligently to rectify and unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel really is. More 

Madison, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

I travel every week from Madison to Chicago for a computer engagement. This is my 8th week at the property and intend to continue my weekly stays until December. The rooms are clean, the restaurant has a nice meal selection and I can't say enough nice things about the staff. I leave early every day so it is the night... More 

Was this review helpful? Yes
Ricardo G, Front Desk Agent at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that we met your expectations. Please come back and stay with us the next time you are in the Chicago O'Hare area. More 

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