We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Chicago O'Hare to your Saves list
Holiday Inn Chicago O'Hare
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
63%
Ranked #109 of 169 hotels in Chicago
A recent review
  • Overview
  • Reviews (350)
  • Photos (68)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (50)
  • Location
  • More
true
Write a Review

350 people have reviewed this hotel

Questions? Get answers from hotel staff and past guests. Ask a question
Traveler rating
    85
    125
    78
    34
    28
See reviews for
65
70
57
113
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
14 reviews 14 reviews
3 of 5 stars Reviewed 6 days ago NEW

Shuttle service works great and the rooms are spacious and clean. I wasn't too impress with the restaurant though. Food was average and the service was questionable - but the wrapping was very sturdy :-) My tip: stay here if you need easy access to O'Hare, but eat somewhere else.

Was this review helpful? Yes
London, United Kingdom
Top Contributor
128 reviews 128 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed due to flight delay - shuttle pick up point not very obvious from Terminal 3, but once on board it was pretty efficient. Straight forward checking in despite being busy. Bar nemu was quite limited but had something for everyone, food was served quickly and was enjoyable. Friendly bar staff. Room confortable and quiet, allowing for a good night's... More

Was this review helpful? Yes
Hobart, Australia
Top Contributor
129 reviews 129 reviews
43 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

When you arrive at O'Hare and you require the shuttle phone from the tourist information display. Just click on the hotel and follow the prompts. The shuttle to and from the airport was good. It basically leaves every 30 minutes. Check in was easy and during my stay the staff were courteous. The room though was very tired a throwback... More

Was this review helpful? Yes
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 2 weeks ago

I would like to take this opportunity express my special thanks to Thelma Gonzales and the Housekeeping Department! I was at the hotel in mid-June and left my cell phone after checking out of the hotel. Thankfully, Thelma and Housekeeping found and returned my cell phone, completely putting my mind at ease. Also, much gratitude to Isamar, Michele, Brian, Steve,... More

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

2 weeks beforehand I booked 1 room with 2 queen beds. When I got to the hotel we were about 1 hour late because our flight was delayed. We found out out room got upgraded to a suite which usually we would be happy about but not this time. We had 4 people, there was a pull-out bed from the... More

Was this review helpful? Yes 2
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

As I do every year in July I stay in Rosemont to cover the annual EXXXOTICA 3 Day event and usually stay at the Hyatt which is adjacent to the convention center where the event is held. Unfortunately, the Hyatt was booked on Saturday so we checked out and drove a few miles to The Holiday Inn on Cumberland. The... More

Was this review helpful? Yes
Anoka, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Of all the Holiday Inn hotels I have stayed in, this has to be the bottom of the barrel. First, when I arrived we were told to park behind the hotel. The rear entrance is disgusting. The carpet is worn, filthy, and smelly. From the rear door to the 'gift shop' the carpet is just horrible. I should have turned... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear tkuhnle, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Madison, Wisconsin
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location by O'hare and near the blue line to the loop makes it a nice location to stay at. We had a mixed staff experience from excellent to below average, over all good but most notable in the mixed quality of interaction with them. One example is that we didn't have a hotel amenities book in our room, called... More

Was this review helpful? Yes
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was here for a two day work meeting and stayed two nights. The room was very tired and as you will see in the pictures, not entirely clean. The bathtub drain wasn't working properly and I had four inches of standing water each morning when I showered. (I did report this after the first morning to the general manager... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Cheryl S, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Greeley, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you have a late or early flight and need to pick up or drop off a rental car this is highly recommended. Rooms were clean and staff was friendly. A few negatives was the bathroom needed some work (i.e. missing tiles and the wall paper was peeling), also my phone did not work, I tried room service and had... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear 33454Rjs, Thank you for your feedback. It is lovely to hear you found the rooms clean and our staff friendly. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I have taken note of your comments regarding the bathroom. Thank you for bringing these to our attention. Please be assured that these... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Chicago O'Hare, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Chicago O'Hare? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Tingo, Travelocity, Expedia, Priceline, Reservation Counter, Agoda, BookingOdigeoWL, Hotels.com, TripOnline SA, Otel and Venere so you can book your Holiday Inn Chicago O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Room/suite (23)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (3)
Viewed
View from room (3)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Best Value Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 
Number of rooms
243

Questions & Answers

Questions? Get answers from Holiday Inn Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer