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All 174 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
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Ranked #115 of 174 Hotels in Chicago
A recent review
3 of 5 stars reviewed 5 days ago
Maskotas Sao Paulo, SP
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368 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Top Contributor
89 reviews 89 reviews
56 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spent a night at the Holiday Inn. It is very conveniently location to jump on the El train or the expressway (to either ORD or Chicago). The parking is free and it offers a small gym. A new Mariano's supermarket is just down Cumberland Avenue. I thought the room furnishings were very dated and the carpet throughout very worn.... More

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Linden, Michigan
1 review
1 of 5 stars Reviewed 6 days ago NEW

According to various reviews online, this hotel has allegedly had multiple known cases of bed bugs. Thought I am a huge supporter previously of IHG properties, you can add me to the list of those affected. On a recent business trip, my colleagues and I stayed at this hotel. The dated look to the property was not a show stopper,... More

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Calabash, North Carolina, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Short drive from O'Hare, and CTA Blue line is across the street. Outdoor pool as well is a nice addition for the summer. Rooms are not elaborate but comfortable, and Bar Louie off the lobby has pretty good eats.

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear tgwelch, Thank you for your comments. I was pleased to hear that you enjoyed your time at our hotel. I was especially happy to hear you enjoyed our comfortable rooms and our restaurant on site. We look forward to hosting you during your next trip to the O'Hare area More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Run down and needs a facelift. Cockroaches in room, curtains not closeable, towels 'old', linen 'old', furniture 'old' and worn out - stay away. Staff were friendly - I did not complain as most of the things that went wrong would be the same In the next room.

Was this review helpful? Yes 1
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi DonMarco222, Thank you for your comments. I am very sorry for the issues that occurred during your visit at our hotel. I have sent you a private message to discuss further. More

Hartford, Alabama
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stay at this hotel twice a year, and this year it wasn't a pleasant stay. The bathroom looked old and the toilet didn't flush properly. They had problems in the bathrooms in the lobby as well. It was impossible to get a good nights sleep, guests talking late at night and the maids talking in the morning. The staff... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Runwaygirl2009, Thank you for your feedback. I would like to offer my sincerest apologies for the issues that occurred during you stay with us. Please know that these issues have been addressed and we look forward to your return visit to our hotel. More

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 weeks ago

I stayed at the Holiday for one night. I didn't stay for a lot of time. The basic amenities were there. The room was pretty comfortable and clean. A problem would be, I could hear the voices of the family next-door. There must be some problem with the sound insulation which must be looked into. The hotel staff were pretty... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Debajyoti C, Thank you for your comments regarding your stay with us. I was happy to hear that you enjoyed our clean and comfortable rooms. I am sorry that you encountered some issues with noise during your time with us. Please know that we use your feedback to make sure that these issues do not occur again. Thanks again... More

Salt Lake City
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 15, 2014

I arrived late in the evening after a long day on the road. I checked in and then had to return my rental car and catch the shuttle back to the hotel. It was a long and tedious process. By the time I got back to the hotel, it was late and I was starving. I stopped by the hotel... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Golfnut222 , Thank you so much for your kind feedback. We are so happy that you enjoyed your stay with us and especially our friendly staff. We truly appreciate your business and can't wait to host you during your next trip to the O'Hare area. More

Wisconsin, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 13, 2014

The Chicago Marathon weekend made finding a downtown hotel impossible, so I booked one night at the Holiday Inn on Cumberland Ave. just because it had availablity and a reasonable price. I was surprised at how pleasant our stay was, beginning with our very friendly reception at the front desk. Our room was clean and quiet, the bed very comfortable,... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Carla L, Thank you for your feedback. We are so happy to hear that you enjoyed your stay in our clean and quiet rooms while you were in town for the Chicago Marathon. We hope to see you during your next trip to Chicago. More

Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2014

We stayed at the holiday inn O'Hare for two weeks. The location is great. It's only minutes from the airport and there is a train to take you into Downtown Chicago just a short walk across the road. The staff are friendly and helpful. The buffet breakfast is adequate. The rooms are clean and comfortable. The housekeeping staff are a... More

Was this review helpful? Yes 1
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Lorraine P, Thank you for your feedback about your stay with us. I am happy that you were able to enjoy our friendly staff and clean rooms. I am sorry for the issue you encountered with housekeeping but am glad to hear that you will be returning again. We look forward to seeing you again and thanks again! More

Enfield, CT
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 27, 2014

Had to get an unplanned hotel when I flew into O'Hare Airport for a conference in downtown Chicago, and I had to find one on a tight budget. So instead of trying to find a reasonable hotel under $200 in downtown (which became impossible), I decided to stay near the airport since I was flying in late at night. The... More

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Bill, Thank you for taking the time to leave such a nice comment on our hotel! We truly appreciate it. I am glad you were able to enjoy our nearby location to the Cumberland Blue Line Station and the convention center. We hope to see you during your next trip to the Chicago Area! More

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

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