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All 169 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
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Ranked #112 of 169 Hotels in Chicago
A recent review
3 of 5 stars reviewed 2 weeks ago
DdeKerf Saint Louis Park, Minnesota
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354 reviews from our community

Traveler rating
    85
    126
    81
    34
    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis Park, Minnesota
Top Contributor
165 reviews 165 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spend four nights at this airport hotel. The check-in was efficient and the staff was friendly. They arranged to park my mountain bike somewhere safe inside and I was pretty happy with that. The rooms are clean and spacious, the bathroom a bit dated but it will do. Parking the car is free. The location close the EL station... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear DdeKerf, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Milford, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and i stayed at this hotel Labor Day weekend. We got it through Priceline's Express Deals and didn't have much of a choice since most of the nearby hotels were booked. But I was optimistic that since it was a 3-star hotel I couldn't be that bad. Check-in was easy, but since everything was booked and the time... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Patricia M, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the toilet. While we understand that your stay was not 100% satisfactory, we would hope that you... More

Alexandria
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is good only for a short stay that requires you to be near the nearby businesses or the airport, not more. It is a 45 minute train ride from downtown Chicago, where all the action is. However, it is a short walk from the Blue Line which takes you there. Be warned that you have to cross the... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear egypttraveler37, Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding our staff and the room size. However, I would like to offer a sincere apology regarding the room key incident. We will look into this concern. I assure you the feedback of our hotel will be... More

Ammanford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

well i stayed in this hotel for 3 nights before my CS (Clinical Skills) exam.the place is very quiet and that helped me to focus during the last few days while studying.They have a special rate for medical doctors and students. The hotel is close to the airport too.and the services are very good.There is a shuttle bus that is... More

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Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Shuttle service works great and the rooms are spacious and clean. I wasn't too impress with the restaurant though. Food was average and the service was questionable - but the wrapping was very sturdy :-) My tip: stay here if you need easy access to O'Hare, but eat somewhere else.

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Maria P, Thank you for taking the time to write your review following your recent stay. We are glad to read you found the rooms clean and spacious. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us... More

London, United Kingdom
Top Contributor
133 reviews 133 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed due to flight delay - shuttle pick up point not very obvious from Terminal 3, but once on board it was pretty efficient. Straight forward checking in despite being busy. Bar nemu was quite limited but had something for everyone, food was served quickly and was enjoyable. Friendly bar staff. Room confortable and quiet, allowing for a good night's... More

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Hobart, Australia
Top Contributor
135 reviews 135 reviews
43 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When you arrive at O'Hare and you require the shuttle phone from the tourist information display. Just click on the hotel and follow the prompts. The shuttle to and from the airport was good. It basically leaves every 30 minutes. Check in was easy and during my stay the staff were courteous. The room though was very tired a throwback... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear akmacca, Thank you for taking the time to post a review regarding your stay. I am pleased to read that our shuttle service worked suitably for your needs. However, I would like to apologize for any inconvenience the room conditions may have caused you. Your comments will be forwarded to the ownership of the hotel to take into consideration... More

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed August 18, 2014

I would like to take this opportunity express my special thanks to Thelma Gonzales and the Housekeeping Department! I was at the hotel in mid-June and left my cell phone after checking out of the hotel. Thankfully, Thelma and Housekeeping found and returned my cell phone, completely putting my mind at ease. Also, much gratitude to Isamar, Michele, Brian, Steve,... More

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 18, 2014

2 weeks beforehand I booked 1 room with 2 queen beds. When I got to the hotel we were about 1 hour late because our flight was delayed. We found out out room got upgraded to a suite which usually we would be happy about but not this time. We had 4 people, there was a pull-out bed from the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear CYWongX, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments about the room accommodations are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 13, 2014

As I do every year in July I stay in Rosemont to cover the annual EXXXOTICA 3 Day event and usually stay at the Hyatt which is adjacent to the convention center where the event is held. Unfortunately, the Hyatt was booked on Saturday so we checked out and drove a few miles to The Holiday Inn on Cumberland. The... More

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

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