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Holiday Inn Chicago O'Hare

3.0 of 5
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5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
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Holiday Inn Chicago O'Hare
Best prices for: 1 room 1 guest
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Ranked #116 of 177 Hotels in Chicago
A recent review
4 of 5 stars reviewed 1 week ago
MissWisc Wisconsin
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402 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wisconsin
Top Contributor
127 reviews 127 reviews
28 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

I drove up just as a van full of people pulled up to the door, but the three desk clerks did a great job getting us all checked in promptly. The room is a normal size, reasonably clean and appointed ith a fridge, microwave and coffe maker. Because O'Hare is about a mile away, there is a shuttle that runs... More 

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Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you liked our market downstairs in the lobby and that our shower exceeded your expectations. Please come back and visit us again, the next time you are in the Chicago O'Hare Area. More 

Orlando, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveling or the travel industry is difficult or at least draining on everyone. Checking into this hotel the first pleasant fact is the hotel is close to the airport and the shuttle service is frequent. Checking in you may get to meet Ricardo. Professional and friendly are two words describing him. He takes an interest in your stay and works... More 

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank yo u for your feedback. we were very happy to hear that you were able to use our 24 hour complimentary shuttle service and enjoyed our breakfast and Bar Louie. Please come back on visit us on your next stay in the Chicago O'Hare Area. More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Friendly staff. Ricardo at the front desk is great! Very accomadating. Free parking and shuttle to airport is huge plus. Bar Louie is adjacent to hotel. Makes it convenient to grab a late night drink/food after check in.

Was this review helpful? Yes 1
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you were able to utilize our 24 hour complimentary shuttle. Please visit us again the next time you are in the Chicago O'Hare Area. More 

Louisville, Kentucky
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Tons of free parking, free internet, and walking distance from the Blue Line. Really nice staff on check in and check out, even though this an extremely busy airport-area hotel. At some point on our first night there, someone stole the Do Not Disturb sign hanging from our door. The next day, when we requested a replacement from the front... More 

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Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were happy to hear that you were able to use our complimentary WIFI and the free parking. Please come back and visit us on your next visit to the Chicago O'Hare Area. More 

Kent, Ohio, United States
Top Contributor
93 reviews 93 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Look, don't book an $80 per night hotel near an airport and expect to be at the Hilton. This place is fine as a hotel, and we didn't have any problems. Check in and check out were simple. We got a lower price on Expedia because we prepaid. The front desk people were always very nice and helpful - they... More 

Was this review helpful? Yes 1
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you thought our desk staff was friendly and our restaurant was awesome. Please come and stay with us the next time you visit the Chicago O'Hare Area. More 

Orlando, Florida
Top Contributor
87 reviews 87 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am not a fan of Holiday Inns. Unless it's a Holiday Inn Express, they are just too old to be comfortable. This Holiday Inn pleasantly surprised me. I got it through Hotwire after my go to Westin at O'Hare was booked. I got a reasonable rate ($75 total with taxes). Unfortunately the front desk staff didn't know where you... More 

Was this review helpful? Yes 1
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were extremely happy to hear that we won you over and you will recommend us in the future. Thank you again for very detailed review and please come back and visit us the next time you are in the Chicago O'Hare Area. More 

Oregon
Top Contributor
75 reviews 75 reviews
54 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Up side - plenty of parking which is priced at a premium in Chicago. On the 10th floor, amazingly quiet room, even with airport so close. Sleeping wasn't an issue at all. A convenience store on campus sells snacks and drinks and needed travel items without too ridiculous of an upcharge. Check in services people pleasant. Down side - the... More 

Was this review helpful? Yes 1
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you got a good nights sleep in your room and enjoyed the view. Please stay with us again the nest time you are in the Chicago O'Hare Area. More 

Olathe, Kansas
Top Contributor
112 reviews 112 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 12, 2015

I booked this location as I was returning from Bangkok, via Hong Kong with one more segment the following day. I give this a very week experience as the room and lobby needs updating. I figure this was built in the early 70"s and has had little improvement since. It was clean and comfortable but I feel over priced for... More 

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Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback . We were very sorry to hear that you did not have an excellent experience when staying with us. Please visit us again the next time you are in the Chicago O'Hare Area and we garauntee your 100% satisfaction. More 

Arundel, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 2, 2015

Missed connection at O'Hare last week and BA put us up here, decided not to wait for the shuttle and took taxi from International terminal to hotel. Hotel reception was quick but first impressions of the hotel were very tired, the room was old but seemed clean. It was freezing outside and only room heating was hot air blower from... More 

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were happy to hear that you had a quick and easy check in. Please come back and visit us when you are in the Chicago O'Hare Area. More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2015

Lobby was very clean and smelled nice. Bedroom was also very clean. We thought breakfast was free but ended up getting charged $30 for the buffet, which wasn't very tasty! Our receipt for room said $139 with taxes and fees but our bank account shows $164 was taken out. I will be addressing that today, watch your account!

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you enjoyed our clean rooms. Please visit us again when you are in the Chicago O'Hare Area. More 

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