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Holiday Inn Chicago O'Hare

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5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
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Holiday Inn Chicago O'Hare
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Holiday Inn Chicago O'Hare
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435 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warwickshire
Level Contributor
172 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night after a flight. Nice modern hotel with a clean spacious room and walk in shower. The reception staff greeted us well and were very helpful. We ate in the attached restaurant Harry Carey. It was Italian and had attentive staff. We had an Italian traditional chicken dish which was disappointing and lacking in flavour.... More 

Was this review helpful? Yes
Springboro, OH
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great location for using the train. Train station is across the road and a short walk. You can buy single to multiple day passes at the train station. If you don't want to walk, there's always parking at the train station. The room was fantastic. The bed was very comfy. Included in the room was a mini fridge, microwave and... More 

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Manton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I made the reservation for the wrong night. Upon arrival I was told this happens all the time. The individual said it would cost an additional $100 to stay. We agreed. The person left and returned and said they could not honor our reservation and it would cost of $300 to stay. We left and found a friendly hotel.

Was this review helpful? Yes 1
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you or your feedback. We are sorry we fell below your expectations. We take the confidence our guests place in us very seriously and work diligenty to rectify any unsatisfactory experiences. We hope you give us the chance in the future to show you hoe great our hotel is. More 

Travelers are raving about these Chicago hotels

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here overnight for a business meeting the next day. Parking was free however I did not like having to check in, drop off luggage and then run back to the car to place a parking ticket on my dash that they furnish. On site restaurant and bar which is always a plus after a long day of traveling. The... More 

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you were able to get a good nights sleep and enjoyed the time you spent in our Bar Louie. Please come back and visit us the next time you are in the Chicago O'Hare area. More 

Quito
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here after arriving to O'Hare after 1 am. Shuttle driver was very helpful and friendly. Front desk staff as well. I took the Blue line the next morning, which is right across the street. Since I had lots of luggage, the shuttle driver was kind enough to take me across the street to the train station. I really... More 

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you were able to use our 24 hour complimentary shuttle bus. Please come back and visit us the next time you are in the Chicago O'Hare Area. More 

Windsor, Canada
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was recently at the Holiday Inn Chicago O'Hare because I was taking my Step 2 CS licensing exam. The hotel was very close to the testing centre (just down the street) and was conveniently close to the Blue Line train station going directly into downtown. The hotel rooms were clean, and the service was great! The hotel staff were... More 

Was this review helpful? Yes 1
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that our desk staff was very helpful and you were able to use our complimentary shuttle to get to your testing site. If you are ever back in the Chicago O'Hare area please come back and stay with us. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Check in went smooth and that is where my stay ended going well. I booked a King Executive room and it was nothing short of disgusting. Peeling paint in the room. The same room that was clearly not cleaned properly with a straight up nasty bathroom and unknowns all over the carpet. I am a Holiday Inn frequent guy but... More 

Was this review helpful? Yes 1
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We are sorry we fell below your expectations. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. More 

Dallas, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. Arrived a little early at ORD. Booked the hotel while at the airport. Took the train there and was at the hotel by 11am. Yaeimi was at the front desk. She was nice enough to allow me to get an early checking. The gesture was excellent because I did not sleep the whole night last... More 

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you were able to access the Blue Line train from the hotel. Please come back and visit us the next time you are in the Chicago O'Hare Area. More 

Jacksonville, Florida
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is quite dated and needs an upgrade. The location is the top feature with a train station across the street and the proximity to OHare. The business center for guests and the lobby were disappointing. The hotel staff was very friendly.

Was this review helpful? Yes
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you thought our desk staff was very friendly. Please come back and visit us the next time you are in the Chicago O'Hare area. More 

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