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All 169 Chicago hotels

Holiday Inn Chicago O'Hare

3.0 of 5 Hotel   |   5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt) (Northwest Side)
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Ranked #111 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
Lorraine P Nottingham, United Kingdom
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357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the holiday inn O'Hare for two weeks. The location is great. It's only minutes from the airport and there is a train to take you into Downtown Chicago just a short walk across the road. The staff are friendly and helpful. The buffet breakfast is adequate. The rooms are clean and comfortable. The housekeeping staff are a... More

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Enfield, CT
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Had to get an unplanned hotel when I flew into O'Hare Airport for a conference in downtown Chicago, and I had to find one on a tight budget. So instead of trying to find a reasonable hotel under $200 in downtown (which became impossible), I decided to stay near the airport since I was flying in late at night. The... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi Bill, Thank you for taking the time to leave such a nice comment on our hotel! We truly appreciate it. I am glad you were able to enjoy our nearby location to the Cumberland Blue Line Station and the convention center. We hope to see you during your next trip to the Chicago Area! More

Saint Louis Park, Minnesota
Top Contributor
165 reviews 165 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spend four nights at this airport hotel. The check-in was efficient and the staff was friendly. They arranged to park my mountain bike somewhere safe inside and I was pretty happy with that. The rooms are clean and spacious, the bathroom a bit dated but it will do. Parking the car is free. The location close the EL station... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear DdeKerf, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Milford, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and i stayed at this hotel Labor Day weekend. We got it through Priceline's Express Deals and didn't have much of a choice since most of the nearby hotels were booked. But I was optimistic that since it was a 3-star hotel I couldn't be that bad. Check-in was easy, but since everything was booked and the time... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Patricia M, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the toilet. While we understand that your stay was not 100% satisfactory, we would hope that you... More

Alexandria
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is good only for a short stay that requires you to be near the nearby businesses or the airport, not more. It is a 45 minute train ride from downtown Chicago, where all the action is. However, it is a short walk from the Blue Line which takes you there. Be warned that you have to cross the... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear egypttraveler37, Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding our staff and the room size. However, I would like to offer a sincere apology regarding the room key incident. We will look into this concern. I assure you the feedback of our hotel will be... More

Ammanford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

well i stayed in this hotel for 3 nights before my CS (Clinical Skills) exam.the place is very quiet and that helped me to focus during the last few days while studying.They have a special rate for medical doctors and students. The hotel is close to the airport too.and the services are very good.There is a shuttle bus that is... More

Was this review helpful? Yes 1
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi MohdBarouga, Thank you for your feedback. We appreciate your nice comments and I am glad that you were able to enjoy your stay with us. We hope that you did well on your CS exam! More

Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2014

Shuttle service works great and the rooms are spacious and clean. I wasn't too impress with the restaurant though. Food was average and the service was questionable - but the wrapping was very sturdy :-) My tip: stay here if you need easy access to O'Hare, but eat somewhere else.

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Maria P, Thank you for taking the time to write your review following your recent stay. We are glad to read you found the rooms clean and spacious. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us... More

London, United Kingdom
Top Contributor
133 reviews 133 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 26, 2014

Stayed due to flight delay - shuttle pick up point not very obvious from Terminal 3, but once on board it was pretty efficient. Straight forward checking in despite being busy. Bar nemu was quite limited but had something for everyone, food was served quickly and was enjoyable. Friendly bar staff. Room confortable and quiet, allowing for a good night's... More

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Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi James H, Thank you for your feedback. I am happy that you were able to enjoy your stay with us. I am sorry for the confusion picking up our shuttle bus at O'Hare but I am glad that it was efficient once you were on board. More

Hobart, Australia
Top Contributor
141 reviews 141 reviews
43 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed August 22, 2014

When you arrive at O'Hare and you require the shuttle phone from the tourist information display. Just click on the hotel and follow the prompts. The shuttle to and from the airport was good. It basically leaves every 30 minutes. Check in was easy and during my stay the staff were courteous. The room though was very tired a throwback... More

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IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear akmacca, Thank you for taking the time to post a review regarding your stay. I am pleased to read that our shuttle service worked suitably for your needs. However, I would like to apologize for any inconvenience the room conditions may have caused you. Your comments will be forwarded to the ownership of the hotel to take into consideration... More

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed August 18, 2014

I would like to take this opportunity express my special thanks to Thelma Gonzales and the Housekeeping Department! I was at the hotel in mid-June and left my cell phone after checking out of the hotel. Thankfully, Thelma and Housekeeping found and returned my cell phone, completely putting my mind at ease. Also, much gratitude to Isamar, Michele, Brian, Steve,... More

Was this review helpful? Yes
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Hi J B, Thank you so much for feedback about our staff. We take great pride in making sure our valued guest's receive great service from all staff members and I am so happy to hear that from you. Thanks again and we look forward to seeing you during your next trip to the Chicago area. More

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Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn

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