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Hilton Chicago O'Hare Airport

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O' Hare International Airport, Box 66414, Chicago, IL 60666
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1 room 1 guest
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2,147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Chicago O'Hare Airport
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Chicago, IL
Level Contributor
164 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 7, 2014

This is not the first time that I've stayed at this hotel. But what really impressed me about this stay is that Lupe at Cafe Mercatto remembered me and my son after having seen us for a year at this property. There's something special about a hotel where the employees remember you from a while ago - and also remember... More 

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Westtown, New York
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 5, 2014

For many of us who have "had" to stay at an airport hotel, they are typically just that...an airport hotel. You usually have to settle in order for the convenience of being at the airport for an early morning flight. The hotel is right on the airport, so no shuttles, you can walk there conveniently. Staff us very friendly and... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Lennismom: Thank you very much for your comments about us on Trip Advisor. We are happy that we exceeded your expectations of an airport hotel as we make every effort to offer more to our guests' experience than just convenience to the airport. We appreciate your choosing to stay with us and we hope to welcome you back again... More 

Madison, Wisconsin
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 4, 2014

located smack dab in the middle of the Ohare airport. Rooms were clean and beds comfortable. Dining inside the hotel was average. Room service was adequate. the convenience of being at the airport helps with saving time. I wouldn't typically "just stay here" but for a quick over night to catch an early a.m flight its perfect.

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear ptrudeau1225: Thank you for the feedback you provided about our hotel on Trip Advisor which we do share with our management team so that improvements can be made where necessary and feasible. We value your business and your opinion, and we look forward to welcoming you back again in the future. Sincerely, Anna Falco Executive Office More 

East Haven, Connecticut
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

Its smack in the middle of the terminals, what could be more convenient than that!?! The cons are its expensive, no free internet in room (unless you are an AT&T customer), The pros, the bed is super comfy so a good night's rest is assured.

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear ZeeBabester: We appreciate the feedback you provided about our hotel on Trip Advisor. We're glad that you had a comfortable stay. We do apologize for any inconvenience caused due to the in-room Internet charge. This charge is waived for all Hilton HHonors Diamond and Gold members in addition to AT&T customers using their appropriate account log on information. We... More 

Kentucky
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 2, 2014

The Hilton O'Hare was a great location for our early morning flight to the UK and the runway view room perfect for whiling away an afternoon. The room was comfortable and without noise, even on the runway side. Dinner at the sports bar was convenient and surprisingly tasty. Would highly recommend it for those with a lay-over...the short walk to... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear j68ky: Thank you so much for your comments about us on Trip Advisor and we appreciate your recommending us to others. We're encouraged to know that you enjoyed your stay and it will be our pleasure to welcome you back again in the future. Sincerely, Anna Falco Executive Office More 

Charlotte, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

Good hotel for business travelers. Rooms are nice and always clean. Dining is limited as there are only two restaurants. Fitness center is one of the best for Hilton properties. Staff is always friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear James H: Thank you for your nice comments about our hotel on Trip Advisor. It appears that you have stayed with us numerous times and that you've been satisfied each time, which we are happy to know. We are very proud of our full service Fitness Center which is unique to many other hotel fitness facilities. We're glad you... More 

Urbana, Illinois
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 1, 2014

For early morning flights or late arrivals, the O'Hare Hilton is great. For over $300 a night, one does not get free wifi, only free in the lobby where I'm writing this. There are extra charges to have it in your room. Also, they have a fitness center which is $20 ($22.40 with tax) per person per visit. So if... More 

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Bookworm46: We appreciate both your positive and negative feedback which you provided about our hotel on Trip Advisor. We are very sorry for your being upset over some of the extra charges and assure you that your comments are being shared with our management. We are glad that you were able to get a good night's sleep and we... More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 1, 2014

You can't beat this location in conjunction with O'Hare travel. The only noise was from street traffic and it was nice to wake up for an early flight and be just a few minutes walk from the ticket counters. The king suite was fine, though a bit dated (cord snaking across the room under the carpet was a bit odd).... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear GinaStruble: Thank you for sharing your comments about our hotel on Trip Advisor. We are happy to know that you were satisfied with your accommodations. There is a charge to use the Fitness Center, however, it is complimentary to all Hilton HHonors Diamond, Gold and Silver members. The pool, sauna and steam room are complimentary to all guests. Children... More 

Newcastle Upon Tyne
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 31, 2014

Having arrived from the UK on a late flight it was a great decision to choose to stay the night at this hotel before heading for town. Hotel itself is conveniently located for terminals 1, 2 and 3. Having arrived at 5 it was a brief train ride to terminal 2 and a short walk to the hotel. Check-in was... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear ChrisNCL: Thank you for your comments on Trip Advisor. We appreciate your choosing to stay with us and glad that you were satisfied. It will be our pleasure to welcome you back again in the future. Sincerely, Anna Falco Executive Office More 

Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 31, 2014

Hotel is 5 min walk from the airport. The signs at the airport are not clear so ask for best way to go to the hotel. Arrived in terminal 2 and from my spot there was a sign pointing up, down, left and right for the hotel Overall staff is polite and check in and out is fast. Rooms are... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Bosfami: Thank you for your comments on Trip Advisor. We are glad that you enjoyed the convenience of our hotel during your travels. We apologize if the signage from the airport was confusing. There are several ways to get to the hotel from the domestic terminals as you can either walk outside from the baggage claim level and go... More 

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