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All 167 Chicago hotels

Hilton Chicago O'Hare Airport

4.0 of 5 Hotel   |   O' Hare International Airport, Box 66414, Chicago, IL 60666
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Ranked #102 of 167 hotels in Chicago
A recent review
3 of 5 stars Reviewed June 6, 2012
Debbie H Buckhannon, West Virginia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Chicago O'Hare Airport
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Buckhannon, West Virginia
Top Contributor
158 reviews 158 reviews
36 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 6, 2012 via mobile

The first room we had had a great view, but the handicap shower was awful, so we got another room. Good response from management, but no king bed available so had to go to two doubles. Bathroom is barely big enough to bathe in. A water hose has more water pressure than our shower head, very poor shower quality. The... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the comments you posted about our hotel on Trip Advisor. We strive to be better than average in ensuring the satisfaction of our guests in both our product and the services we provide. We are very sorry if we fell short of your expectations with your guestroom accommodations. Your review has been shared with our department heads... More

Jacksonville, Florida
Top Contributor
414 reviews 414 reviews
122 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed June 4, 2012

Normally some good service but it has gone down in the past few years. The front desk is slow. They lost our paperwork and it took 20 minutes to check in. the poor guy behind us was in the wrong line and the clerk didn't even tell him. When I called to suggest a better and more efficient way of... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for posting your comments about our hotel on Trip Advisor. We strive to maintain high standards not only in our product, but in our service, and we are sorry if we let you down in the service aspect of your check-in. Be assured that we are addressing this with our Director of Front Office so that follow up... More

Sarasota, Florida
Top Contributor
138 reviews 138 reviews
60 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed June 3, 2012

I recently returned to the Hilton O'Hare for business. I was pleased to see the hotel is still maintained to the highest standard and the best airport hotel option. You simply walk through baggage claim and you are connected to the hotel lobby. I went from my arrival gate to a meeting in less than 15 minutes (no checked bags).... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

It was a pleasure to read all your positive comments regarding our hotel which you posted on Trip Advisor. We're encouraged to know that you were pleased with every facet of your stay and we appreciate your recommending us to others in the Trip Advisor community. We look forward to welcoming you back in the future. Sincerely, Anna Falco More

Frederick, Maryland
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 30, 2012

This is hotel with convenient access to Downtown Chicago. The CTA to the city is located below the hotel and runs 24hrs a day. The train ride to the city is just 40min away. This definately beat taking the car to the city as the traffic is horrible and parking is a big issue. This hotel is also good for... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for sharing your nice comments about our hotel on Trip Advisor. We appreciate your choosing to stay with us and recommending us to others. We look forward to welcoming you back in the future. Sincerely, Anna Falco More

Tokyo, Japan
Top Contributor
54 reviews 54 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 29, 2012

Stay was perfect from beginning to end. Room spacious comfortable and quiet. Bed excellent and very clean. Bar and main restaurant was good and well priced. Check in and check out friendly and efficient. The area and airport compared to Asia/Pacific is however very boring with basically no services available in the airport both before and after security (international). I... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

It was a pleasure to read your nice comments which you posted about our hotel on Trip Advisor. We're glad you enjoyed every facet of your stay with us and we hope to have the opportunity to welcome you back in the future. Sincerely, Anna Falco More

Detroit, Michigan
Top Contributor
62 reviews 62 reviews
52 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed May 27, 2012

If you want quick access to O'Hare, then the Hilton is the place to stay bar none. It's right on the grounds, linked to all the terminals by underground passages. And the hotel itself isn't too bad either. The lobby is a wee bit '70s-looking and a tad chaotic when the hotel is busy. But the staff is very friendly... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the descriptive overview you posted about our hotel on Trip Advisor. We're encouraged to know that you were satisfied with our location, accommodations and other hotel offerings. We hope that next time, you will try some of our food outlets. It was a pleasure to serve you here and we hope to have the opportunity to welcome... More

Sarasota, FL
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 24, 2012

We were flying in from China with an overnight before heading on to LGA. We arrived around 7 AM and the staff was extremely accommodating, noting our HHonors status. Our two bedroom wasn't ready, so they offered to put us up in a King room until our was ready. We took the El train the basement to the city for... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the comments which you posted about our hotel on Trip Advisor. We're glad to know that you were pleased with the hotel's convenience, your accommodations and the service extended by our team. It was a pleasure to have you with us and we hope that you will visit us again in the future. Sincerely, Anna Falco More

Black Hills
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 15, 2012

I bid on this room through Hotwire, not knowing that O'Hare actually had a hotel in the airport. I was a bit disappointed to find out we'd have to stay "at the airport" and contend with the parking and traffic, but it turned out to be a wonderful experience!! When I called to inquire about the parking, I was told... More

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the nice comments which you posted about our hotel on Trip Advisor. We take pride in our efforts to maintain high standards in our product and service and we're encouraged to know that this was reflected to you during your stay. We're glad that you chose to stay with us and we hope that you will visit... More

Des Moines, Iowa
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 14, 2012

too tired to get home tonight I walked over to the Hilton attached to O'hare. Very friendly in the lobby, great price for the room. Used the the bathroom and it felt like it hasn't been clean in sometime lifte the toilet lid and the is diareaha covering the lids just about thru up.....

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the comments which you posted on Trip Advisor about our hotel. We are glad that you received a warm welcome in our lobby, however, we are very disappointed to learn about the condition of the bathroom. We strive to maintain high standards in cleanliness and make every effort to inspect areas throughout the hotel on a regular... More

Wisconsin
Top Contributor
70 reviews 70 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed May 13, 2012

Hi, we are frequent flyers out of O'Hare, we live in Wisconsin but like the non-stop flights out of O'Hare. We usually stay off airport and use a park and shuttle service, but this time I thought why not try the Hilton right onsite at ORD. The convenience for people like us is excellent, park offsite, take park and fly... More

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for your comments on Trip Advisor. We're glad that you decided to try our hotel and that you were satisfied with your accommodations and services provided. We appreciate your recommending us to others and we look forward to welcoming you back in the future. Sincerely, Anna Falco More

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Additional Information about Hilton Chicago O'Hare Airport

Also Known As:
Hilton Chicago o`Hare Airport Hotel
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Address: O' Hare International Airport, Box 66414, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Chicago
#45 Luxury Hotel in Chicago
#77 Family Hotel in Chicago
#90 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Reservation Options:
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