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All 168 Chicago hotels

Hilton Chicago O'Hare Airport

4.0 of 5 Hotel   |   O' Hare International Airport, Box 66414, Chicago, IL 60666
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68%
Ranked #100 of 168 hotels in Chicago
A recent review
4 of 5 stars Reviewed December 7, 2012
Oncman Pittsburgh
  • Reviews (1,423)
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1,423 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Chicago O'Hare Airport
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Pittsburgh
Top Contributor
58 reviews 58 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 7, 2012 via mobile

Very nice hotel conveniently located across from O'hare. Rooms are clean and modern. Service is great. Seriously, excellent service. Fitness center is outstanding. $8.50 for a beer in lobby sports bar is ROUGH, but it is what it is... Would recommend.

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

We were happy to read the nice comments which you posted about our hotel on Trip Advisor. Ensuring a wonderful guest experience is our top priority and we are glad this was reflected to you through the service extended by our team and in our accommodations and other services provided. We appreciate your recommending us to others, and we look... More

Ashburn, Virginia
Top Contributor
93 reviews 93 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 7, 2012

Made a day trip to Chicago and since it was gonna be a late day with a 6AM flight home stayed at the airport Hilton. Had seen it my whole life but never stayed there until now. The people at the front desk for both check-in and check-out were very good and helpful. My room was on the 10th floor,... More

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for your nice comments about our hotel which you posted on Trip Advisor. We are thrilled to know that this was your first time staying here and that you were satisfied with the service and accommodations. We hope to have the opportunity to welcome you back again in the future. Sincerely, Anna Falco Executive Office More

Lawrence, Kansas
Top Contributor
83 reviews 83 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 6, 2012

On our way to SE Asia, we spent the night at the Chicago Hilton. The hotel was nice; the beds were comfortable. The best part was that we were smart to jump from KC to Chicago, then spend the night prior to about 24 hours of commute to Vietnam. I liked that, and I would do it again. In the... More

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for sharing your comments about our hotel on Trip Advisor. We're glad that you were pleased with your choice to stay here and that you would consider staying here again in the future. It will be our pleasure to welcome you back! Sincerely, Anna Falco Executive Office More

Paris & London
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 2, 2012

Don't confuse with other Hilton hotels that are near the airport. This hotel is located right in the airport, i.e., you just walk to it straight from the terminals. It is at terminal 2. It also has direct access to the CTA train to downtown Chicago, some 45 minutes away. The room and bed were reasonably large, although the bathroom... More

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the comments you posted about our hotel on Trip Advisor. We are glad that you found our property convenient for your needs and we look forward to welcoming you back in the future. Sincerely, Anna Falco More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 30, 2012 via mobile

The property is attached to the airport which makes it very appealing. Unfortunately management appears to equate his with a reason to not try to make the guest experience pleasant. Initially I was given a room that smelled like smoke, the shower didn't work and the bathroom door was misaligned so it could not open fully. I asked to be... More

Was this review helpful? Yes 2
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

We are very disappointed to read the comments you posted about our hotel on Trip Advisor. Providing excellent guest service is our top priority to ensure the satisfaction of our guests, and we sincerely apologize is this was not reflected to you during your stay. We are sharing your comments with the appropriate department heads so that corrective measures are... More

Alameda, California
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 30, 2012

We got in to O'hare after midnight and were able to walk to our hotel. We had a jr. Suite which wa spacious and very nice. The service was fantastic and everyone we came into contact with was helpful and friendly. We had a warm feeling for two of the oldest bell hops I've ever seen. Two complaints. We are... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the comments you posted about our hotel on Trip Advisor. Please note that our regular suites do have a sofa bed in the separate parlor area, however, our junior suites are one enlarged room with a king bed and a regular sofa. We are sorry for any inconvenience you experienced due to this. We also strive to... More

Toronto, Canada
Top Contributor
89 reviews 89 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 30, 2012

It was a last minute business trip to Chicago. I had a busy day before the meeting so I took the late flight out of Toronto. I picked the Hilton because I could walk to it from the terminal without waiting for a cab or a shuttle and it can be cold late at night at Ohare. On check in... More

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for your comments on Trip Advisor. We appreciate that you chose to stay with us, however, we are very sorry for any misconception you had from a service standpoint. When asked how to get a wake up call, the team will explain the self-option available in the guestroom as many guests prefer to do that on their own,... More

Vienna, Virginia
Top Contributor
54 reviews 54 reviews
36 hotel reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed November 28, 2012

My husband and I stayed here in September 2012. We were flying into Chicago for the weekend events at Chicagoland Speedway. So that we didn't have to take any vacation days, we flew in late (arrived at 10pm) on a Friday night and flew out early (departed at 6am) on a Monday morning. After getting off the plane, we easily... More

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for your comments about our hotel which you posted on Trip Advisor. We appreciate both your positive and negative feedback as they assist in our continual efforts to provide a product and services that will not only meet but exceed our guests' expectations. We hope to have the opportunity to welcome you back in the future. Sincerely, Anna... More

Top Contributor
75 reviews 75 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 25, 2012 via mobile

Had a 7am flight and got stuck overnight in Chicago. This was clean, tidy, safe and convenient. Very handy and if the need arises I would stay again. Nothing fancy but for a quick stay this works. There is a handy late night cafe if you need something healthy to eat or a coffee.

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the nice comments which you posted about our hotel on Trip Advisor. We're happy that you had the chance to experience our hotel and some of the services which we offer and that you felt comfortable and safe here. It would be our pleasure to welcome you back in the future. Sincerely, Anna Falco More

Goffstown, New Hampshire
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2012

I have been coming to this hotel for about 10 years for an annual meeting in November. It is convenient, always has great service, and the room is spacious and clean. As an added bonus I had a corner room on the eighth floor and the view was great.

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for the nice comments which you posted about our hotel on Trip Advisor. We're glad to know that you've been coming here for the last ten years and that you have been consistently satisfied with your accommodations and the service extended by our team. It's been our pleasure to serve you and we look forward to welcoming you... More

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Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Box 66414, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
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Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#46 Luxury Hotel in Chicago #81 Family Hotel in Chicago #93 Business Hotel in Chicago
Hotel Class
Number of rooms
858

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