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All 174 Chicago hotels

Hilton Chicago O'Hare Airport

4.0 of 5 Hotel   |   O' Hare International Airport, Box 66414, Chicago, IL 60666
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Ranked #103 of 174 Hotels in Chicago
A recent review
5 of 5 stars Reviewed July 8, 2013
Satyajit N Seattle, United States
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1,637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Chicago O'Hare Airport
See the most recent reviews
Seattle, United States
1 review
5 of 5 stars Reviewed July 8, 2013

We arrived off a red-eye flight from Seattle and checked in to the hotel early in the morning. It was right in the airport and we didn't have to leave the airport at all. The service was great. There was a long line due to a canceled flight, but because we had confirmed reservations earlier, the front-desk checked us in... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you very much for your high ratings and comments about our hotel which you posted on Trip Advisor. We are so happy to know that you had an easy check-in and were able to get some due rest after traveling. We appreciate your choosing us and it will be our pleasure to welcome you back again in the future.... More

Washington, DC
Top Contributor
73 reviews 73 reviews
66 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 8, 2013

There is really nothing terrible about this hotel it is just that nothing about it makes you feel good about paying the prices they want. It is an old property but it has been kept up well. The rooms are just average BUT if you can get one facing the runways. It makes for a great show! I was marooned... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Thank you for sharing your comments about our hotel on Trip Advisor. We are sharing them with our Director of Food & Beverage and Director of Restaurants so that the necessary corrective action can be taken. We strive to be more than just an airport hotel in our product and services provided. We apologize for any poor impression you received... More

Rockford, Illinois
Top Contributor
87 reviews 87 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 8, 2013

Nothing can beat the ease of getting to the terminal and gate if you have an early flight than staying at the O'Hare Hilton. Service is top notch and the staff goes out of their way to make the stay enjoyable.

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1 review
1 of 5 stars Reviewed July 8, 2013

My kids were delayed in Chicago overnight so I told them to check into the Hilton airport hotel. The check in took over 2 hours because of a problem with me paying from a distance for my two daughters. Then, they were tired and hungry so ordered room service. It took 2+ hours to arrive, cost $90, and was terrible.... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

We are very sorry to read the comments which you posted on Trip Advisor regarding your kid's stay with us. We apologize for the delays experienced by first having to obtain proper payment to cover their stay and then for the inconvenience caused by them having to wait long for Room Service. We will share all your comments with our... More

Wake Forest, North Carolina, United States
Top Contributor
66 reviews 66 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 7, 2013

If you're one of those people who tend to fly at 5:15am then it's always nice to stay in a hotel connected to the airport! Going from the terminal to your room can't be any easier and the staff were very friendly and helpful guiding me on the best way to use the trains into the city. The room was... More

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Rochester, NY
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2013

My wife and I travel to Spain annually and overnight at O'Hare in both directions because of current flight schedules. We reserved a room at this Hotel 3 months prior to leaving the U.S. so as to have a room when we returned. First off, using the Hilton website leads you to believe this hotel is at the airport because... More

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed July 6, 2013

I stayed overnight due to a lay-over flight. This hotel wasn't what I expected for a Hilton hotel. The food was terrible at the restaurant. I was returning from a two week stay in a third world country and the food was better there than at this place. My first choice of crab cakes were bad, they even smelled bad.... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

We are very disappointed to read your comments about your stay here on Trip Advisor. We assure you that what you experienced was not typical of the standards we strive to maintain. I will write you directly to obtain your name and date of stay in an effort to better research your complaints and take the necessary corrective action. Please... More

Iowa City, United States
1 review
3 of 5 stars Reviewed July 5, 2013

My room had very loud and rapidly cycling AC through the night. This hotel is all about the location attached to OHare. If you need the convenience and are willing to pay, stay. Just be aware you are getting location and not much else.

Review collected in partnership with Hilton Hotels & Resorts

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Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 5, 2013 via mobile

We were staying for one night before a 6 am flt which requires getting up at 3:30 to get ready. Check in was ok but the check in person seemed unable to understand questions in English about to go breakfasts. We were upgraded to an airport view room which was very nice. We saw that room service could provide a... More

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

We appreciate the feedback which you posted about your stay here on Trip Advisor. Please accept our sincere apologies for any inconvenience caused to you due to the communication challenges you had. Be assured that we have shared all your comments with our appropriate management team as we continually strive to make improvements to better service our guests. We are... More

York, United States
1 review
5 of 5 stars Reviewed July 4, 2013

It was good to have such a nice Hilton, when the airline left me stranded in Chicago. Hilton provided the most convenient accommodations at a time when there was little opportunity get a good nights sleep.

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Box 66414, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
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Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton

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