199 a night so not too espensive. Bed comfortable. Restaurant boring with unimaginative food. However, business was good.
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- Hilton Hotel Chicago
- Hilton Chicago
- Hilton Chicago Ohare Airport Hotel
- Chicago Hilton

199 a night so not too espensive. Bed comfortable. Restaurant boring with unimaginative food. However, business was good.
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Thank you for posting your comments about our hotel on Trip Advisor. We see that overall, you were satisfied with your stay, however, we are sorry if any of our restaurant menus did not meet your expectations. We have shared your comment in that regard with our Food & Beverage management as they continually strive to maintain a variety of...
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I had a delayed flight and a bad experience getting my rental car at o'hare. It was 1am when I was about to leave the airport and I noticed the Hilton, I wasn't I any shape to make my 4 and a half hour trip to Michigan with my 2 year old daughter. So I pulled in, the parking person...
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Thank you for your comments about our hotel which you posted on Trip Advisor. We're glad that you chose to stay with us and that your first Hilton experience was a positive one. We're encouraged to know that you were satisfied with your accommodations and with the service extended to you by our valet and Frank at our Concierge desk....
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This is a very convenient hotel if your business is at the airport or you are over-nighting for airline scheduling reasons. The hotel is a short, covered walk from Terminals 1 & 2. International arrivees simply catch the train to one of those terminals and then walk underground.
Rooms are clean and well appointed. A typical business traveler room with...
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We appreciate the nice comments which you posted about our hotel on Trip Advisor. We're encouraged to know that you were happy with our location and accommodations.
It will be our pleasure to welcome you back in the future.
Sincerely,
Anna Falco
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My company had a small meeting here and our meeting was interrupted twice so we could kill a cockroach (large) that was crawling over the floor. We were meeting with clients - nothing the hotel could do would make up for these incidents.
Regarding the hotel rooms, I was upgraded to a recently redone room. Initially, the heating and cooling...
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We were very disappointed to read the comments which you posted on Trip Advisor about your experience at our hotel. Please accept our sincere apologies for the poor impression which you received and for any inconvenience caused. We take great pride in our product and the services we provide and we are sorry that we fell short of your expectations....
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I spent 2 nights and really didn't expect anything more than an okay Hilton. I found everything from my arrival to my departure better than I expected. Alex at reception was warm, welcoming, and helpful throughout my stay. I found everyone friendly and helpful, the conceige was better than many 5 star hotels I have stayed at. My room was...
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Thank you very much for the nice comments you posted about our hotel on Trip Advisor. We strive to go above and beyond to exceed the expectations of our guests and it is encouraging to know that this was reflected to you through the efforts of Alex and the rest of our team. We appreciate your recommending us to the...
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I stayed here under a Hilton Honors points stay so my review is biased a little bit. I probably would not stay here if I had to pay full price which can be mid $200 per night. I was able to stay here for only 30,000 points which made it worth it since my flight was early in the morning...
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Thank you for the comments you posted about our hotel on Trip Advisor. We're glad that you were satisfied with your accommodations, meals, and the service extended by our staff. We hope that you will consider staying with us again in the future as it would be our pleasure to welcome you back.
Sincerely,
Anna Falco
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We just needed an accommodation for one night due to a connecting flight early next morning. The hotels proximity to the airport was thus extremeley convenient. Comfortable beds. Room freezing cold though. View to the airport airfield, which was sensational. Thus ask for a room with this view when you check-in. Otherwise standard business hotel, nothing special. Small but clean...
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Thank you for sharing your comments about our hotel on Trip Advisor. We're pleased that you found our hotel convenient for your travel needs. We do apologize for the temperature control in your room. We are on a two pipe system which can only be set on either heating or cooling which can be challenging to adjust during fluctuating temperatures...
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While the service and the room are acceptable, I am shocked at the terrible in-room dining. I flew in from Europe a few hours ago and ordered a burger and fries as soon as I made it to the room. What I got was not a "Steak House Burger" but a stale, lifeless burger that clearly used frozen beef and...
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We are very disappointed to read the comments you posted on Trip Advisor about your meal experience while staying here at our hotel. Please accept our sincere apologies and be assured that we have shared your comments with our Director of Food & Beverage and Executive Chef. This is certainly not typical of the high standards we strive to maintain...
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I stayed here one night while between flights (evening arrival/morning departure). It is definitely convenient. It was great to be able to walk to my hotel upon arrival. The hotel itself was nice—comfortable bed, plenty of space, plenty of hot water—all the important things for this type of stay. Although the hotel is not new everything was in good repair....
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Thank you for the nice comments you posted about our hotel on Trip Advisor. We're glad that you enjoyed your accommodations and appreciate your recommending us. It will be our pleasure to welcome you back in the future.
Sincerely,
Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
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Average Hilton rooms but mine was clean and comfortable. All my encounters with staff were great! Alex at the front desk was especially helpful & friendly. Location and ease of access to airport is really the key here. If you're flying for
ORD and need a hotel, it's hard to beat the Hilton. The day I stayed it was pouring...
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Thank you for the comments you posted about our hotel on Trip Advisor. We take pride not only in the convenience of our location, but in the product and services we provide. It is encouraging to know that this was reflected to you. We are also very proud of our team who make every effort to ensure our guests are...
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