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Hilton Chicago O'Hare Airport

4.0 of 5 O' Hare International Airport, Box 66414, Chicago, IL 60666
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Hilton Chicago O'Hare Airport
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Hilton Chicago O'Hare Airport
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1,797 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carlsbad, California
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been stranded at O'Hare several different times and always try to get a room at the Airport Hilton. It is so convenient, the rooms are nice and if you're an elite Hilton Rewards traveler, you get a really nice breakfast included with your stay. Staying here sure beats having to go to the shuttle facility to go to... More 

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Toronto, Ontario, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

It seemed that we walked forever from baggage claim to the hotel but discovered in the morning that we were just steps from the American Airlines departures check-in. This is an older hotel but our bed was very comfortable...exactly what we were looking for on an overnight at O'Hare prior to an early morning departure for San Juan.

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Senior Contributor
38 reviews 38 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed one night by booking online and a second courtesy of our airline after our flight was cancelled. Rooms are pretty basic, but clean. Decor is dated. Bathroom pretty small. That said, the location is perfect if you just need somewhere to lay your head for a night before an onward flight. The Sports Bar is nice but expensive.... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for a week to attend a conference. It was great to walk across a hallway and be in the lobby. I didn't have to venture outside just to check in. The rooms were clean and everything was updated with new carpet. The most impressive experience was with Mary who works at the gym. It opens... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear itsnotsunnyanymore: Many thanks for taking the time to share your nice review about our hotel on Trip Advisor. We're happy to know that you were satisfied with your week long stay, and we appreciate your acknowledgment of Mary who we are proud to have on our team and have since shared your kind accolades with her. It was our... More 

portland OR
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I missed my flight and had my sister, three year old and 11 month old. Check in was easy. Staff was exceptional. Everyone was just amazing. Room was standard. But what I needed was a bed, food and shower. Those were all provided. Room service food was cheaper than the connected restaurants. We had a pizza and fries for around... More 

Was this review helpful? Yes 2
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear yamyat: Thank you for your review about us on Trip Advisor. We're so glad that you and your family were warmly welcomed by our staff and that you had an enjoyable stay. We hope that you were able to continue with your travels the next day, and that you will visit us again in the future. Sincerely, Anna Falco... More 

Denver, Colorado
Contributor
18 reviews 18 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

You don't even have to step outside to reach this hotel. It's big and doesn't have much personality. Just big and clean and gets the job done--a few hours of quiet sleep on a comfortable bed between flights.

Was this review helpful? Yes 2
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Jeffrey K: Thank you for the review you posted about us on Trip Advisor. We appreciate your staying with us as well as your feedback. It will be our pleasure to welcome you back again in the future. Sincerely, Anna Falco Executive Office More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This Hilton is a little out dated, but for early morning flights perfect. The downside is parking is not including with the stay if that was included it would be a perfect situation. But that's probably because Hilton doesn't own parking garage. All in all that's only negative if you are flying out in the morning save the drive time... More 

Was this review helpful? Yes 2
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Sean C: Thank you for your review about us on Trip Advisor. We appreciate your recommending us. Regarding parking, we have a limited amount of parking spots allotted for the hotel in front with our valet and these spots are leased to us from the City. However, we do offer Park and Fly packages included with your stay which... More 

Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It's a very clean hotel very conveniently located in the ohare airport. The front desk personnel were very charming and helpful. The restaurants inside the hotel are overpriced, trouble service, and sadly the food is mediocre at best. The rooms are well kept through the hallways are rather shab and for whatever reason extremely hot.

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Shakacie: We appreciate reading your comments posted about our hotel on Trip Advisor, which assist us in knowing what we are doing right and where we may need to make some improvements to ensure for a complete positive experience for our guests. We hope you will allow us another opportunity to welcome you back here in the future. Sincerely,... More 

Walford, Iowa, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I made a reservation on the web. I wanted to confirm our stay. I spoke to Elliott A who was the most polite in every way expected. He also went above the bar to ensure our stay to be a pleasant one. Some people could learn from Elliott as he was extremely helpful. Thanks again for all your help!

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Russ R: Thank you for taking the time to share your nice comments on Trip Advisor about Elliott of our Front Office. Going above and beyond to ensure for our guests' satisfaction is our top priority, and we're always happy to know when our team is reflecting this service culture. We're proud to have Elliott on our team and... More 

Knoxville, Tennessee
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight last week while waiting for a flight. The hotel is clean for the most part, the personnel are helpful and quick to answer questions. The room was smallish, very tight getting into the bathroom, need to step to the side and close the door to get to the tub and or toilet. I would stay in a... More 

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear gogirlone: Thank you for sharing both your positive and negative comments about us on Trip Advisor. We are glad to knwo that our team was helpful to you and that you enjoyed your meal in the Sports Bar. However, we sincerely apologize for the discomfort caused to you due to the temperature control in your guest room on what... More 

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Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Box 66414, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
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Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#17 Best Value Hotel in Chicago
#51 Luxury Hotel in Chicago
#81 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#90 Business Hotel in Chicago

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