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Hilton Chicago O'Hare Airport

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O' Hare International Airport, Box 66414, Chicago, IL 60666
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1 room 1 adult
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2,435 Reviews from our TripAdvisor Community

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Hants, England
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I mistakenly reviewed another Hilton a few days ago, so thought it best I put another one here. My children and I arrived at terminal 5 after a long haul flight. I did not see any place to contact a shuttle so it was a bit difficult to get to the hotel. Not fun when you have two tired kids... More 

Helpful?
Thank Mum_to_2
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Mum_to_2: Thank you for your feedback about our hotel posted on Trip Advisor. Please accept our sincere apologies for any inconvenience caused to you by not being familiar with where our hotel was in relation to the International Terminal #5. There is no hotel signage at that terminal itself but there is signage directing people to the tram that... More 

Toronto, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Stranded overnight due to a canceled flight. Pricey, but thought it would be worth it for the convenience since my rescheduled flight was due to leave at 6:30 am. However, that room with its stained carpet and old/musty smell was in no way worth the $325 being charged. On top of that a $14.95 charge for internet access ... Outrageous!... More 

Helpful?
1 Thank jmk08
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear jmk08: We are very sorry to learn about your experience here during your brief stay with us, per your comments on Trip Advisor. Our room rates fluctuate according to occupancy levels and the closer we are to selling out, the higher our rates. Our rates can be higher than surrounding hotels off the airport grounds due to the convenience... More 

Travelers are raving about these Chicago hotels

Vandalia, Michigan
Level Contributor
77 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed there as usual the night before vacation. Great location, very friendly staff and nice places to eat /drink. I love the views of the runways. The price is fair given the convenient location to the airport. Looking forward to my next stay..

Helpful?
1 Thank Tom K
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Tom K: We're very happy to read the nice review you wrote about us on Trip Advisor. It appears you have stayed with us in the past before flying out, and we appreciate your choosing to do so. It's been our pleasure to have you here, and we look forward to serving you again in the future. Your runway... More 

Fleming Island Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Upon arrival, we were told that there would be a $25.00 early check-in fee. I am a Hilton Honors member and thought that this would be a benefit of being a member. What's the point of having a membership, if there are no benefits. The front desk personnel were not very friendly or helpful and, quite frankly, snobbish. We ate... More 

Helpful?
3 Thank Donald W
HiltonOhareAirport, Your recent review of the Hilton Chicago O'Hare Airport at Hilton Chicago O'Hare Airport, responded to this review

Dear Donald W: We are very sorry for the poor impression you received based on the comments you wrote about our hotel on Trip Advisor and your experience here. We do value your loyalty as a Hilton HHonors member and do provide extra benefits to HHonors members which can vary based on which tier you are in. We apologize for... More 

nottingham
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

it did its job, was a night for a stay over , nice hotel, a little pricey for my liking, everywhere was clean, happy staff who wanted to help, the spa and pool area was nice too only grumble was people using the ice machine at 2am???

Helpful?
1 Thank Nickandsall
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Nickandsall: Thank you for your nice review about us on Trip Advisor. We're glad you enjoyed your stay, found our team helpful and that you were able to unwind in our pool and sauna. We are very sorry, however, for any discomfort caused due to the usage of the ice machine near the outside of your room. We appreciate... More 

Summit, NJ, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

If you're stuck in Chicago overnight, this is the go-to hotel for a few hours of sleep. Don't expect spacious rooms or services that are actually open during the few hours you are at the hotel. If you have status with Hilton, it doesn't much help you. There is no lounge and the health club (which is nice) has limited... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Tom G
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Tom G: Thank you for your feedback about us posted on Trip Advisor which is shared with our management team. We apologize if we fell short of your expectations. We value our Hilton HHonors members and provide the perks extended per the program's tier guidelines. Unfortunately, we do not have an HHonors lounge, however, we do provide coupons at... More 

Portland, Oregon
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

great location; fabulous helpful, friendly staff; nice room; offensively loud lobby and restaurant music; dirty windows and doorways in lobby and lobby looked worn out, not maintained. good limited menu restaurant with very nice staff. Beds very comfortable.

Helpful?
1 Thank robert s
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Robert s: Thank you for your review about us on Trip Advisor. We're gad that you were happy with almost every aspect of your stay. We are sorry for any poor impression you received of our lobby. We have actually just replaced the carpeting in our main lobby and lower lobby in the last two months and have done... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was in Chicago on business and I was not familiar with the area at all. I booked the reservation without knowing anything about the hotel or surrounding area. When I got off the highway and turned the corner I was shocked. The streets were all decorated for Christmas and it was extremely festive. Someone went through a lot of... More 

Helpful?
1 Thank UU J
Nassau, New Providence Island
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We overnighted in Chicago the night of New Year's Day. We arrived into the international terminal and we had to walk forever to reach his hotel. It's very convenient for all the terminals, just not the international terminal. It is not a very nice walk if you have a lot of luggage with lots of obstacles and levels to go... More 

Helpful?
1 Thank chud1979
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear chud1979: Thank you for all the comments you shared about our hotel on Trip Advisor, which are very important to us in our continuing efforts to make improvements where necessary and keep our guests happy. We do strive to offer more than convenience to the airport in our product and services provided. We are very sorry for any inconvenience... More 

Holland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Always love staying at the O'hare Hilton. Can't beat the convenience of being able to walk to the airport in the underground tunnel. The hotel is always clean and very comfortable. The staff is friendly and the beds are very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Jeri K
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Jeri K: Thank you very much for sharing your positive comments about us on Trip Advisor. We appreciate your loyalty to our hotel, and it's our pleasure to have you here. We look forward to your future visits! Sincerely, Anna Falco Executive Office More 

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