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Hilton Chicago O'Hare Airport

4.0 of 5 O' Hare International Airport, Box 66414, Chicago, IL 60666
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Hilton Chicago O'Hare Airport
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Hilton Chicago O'Hare Airport
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1,751 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Devon UK
Top Contributor
70 reviews 70 reviews
38 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for one night before an early flight. Friendly check in staff and decent room. Full breakfast was good (free for HH gold/diamond members) and fast WiFi. Walk straight I to the terminal in the morning

Was this review helpful? Yes
Toluca, Mexico
Contributor
14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I have stayed here a number of times, and it's worth it for the convience of just walking to OHare for an early morning flight- all other "airport" hotels at OHare will have at least a 10 to 15 minute drive in a shuttle van. The lobby is nice and feels like an elegant airport hotel, but the check-in line... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear johntpt: Thank you for the feedback you provided about our hotel on Trip Advisor. We're glad to know that you were satisfied overall with our facility. We do apologize if you had a longer wait at check-in. With our location on airport grounds, we can get many passengers coming over at once causing a back up at check in.... More 

Buenos Aires, Argentina
Contributor
18 reviews 18 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recently stayed, Maggie the receptionist was very friendly and cordial. Hotel clean and decent, great beds and pillows. Had a corporate rate and Hilton refused to credit the points or stay even a minimum. Fitness room has a rate of $22 not stated on the website, this is copy. For Your Fitness and Recreation Convenience Fitness Room Pool However the... More 

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Mercokosher: Thank you for the comments about our hotel which you posted on Trip Advisor. With regards to HHonors points, if you are staying here at a negotiated Corporate rate, you would be eligible for regular HHonors points. You would not be eligible for special promotions such as double points. We apologize if there was any miscommunication. I will... More 

Bellevue, IA
Top Contributor
150 reviews 150 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Dropped off our rental car, took the shuttle to terminal two, took the elevator down two floors and followed the signs to the Hilton. Room was clean and comfortable. So nice to just walk to our gate in the morning for our early flight. No need to go back outside. Our room was quiet. Could not hear any planes.

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HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear AlwaysRoadRunning: Thanks so much for sharing your nice comments about us on Trip Advisor. We're encouraged to know that you enjoyed your stay with us and our convenient location to O'Hare Airport. Please visit us again in the future! Sincerely, Anna Falco Executive Office More 

South Bend, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Call ahead to find out where to park unless you want to pay the inflated valet service. The lounge staff was extremely friendly. The location was great for my early morning flight and my significant other could go back to the room after sending me off at the airport.

Review collected in partnership with Hilton Hotels & Resorts

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Boca Raton
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Day 1 of my stay here and I have to send out the warning right away! I would have thought I landed in hell except it probably isn't 50 degrees there. Forget the $22 eggs for breakfast, my complaint is that it's snowing outside and as a valued Hilton Honors member who lives in Florida and likes it warm, they... More 

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear blondeenuff: We are extremely sorry to read the comments you posted about your stay here on Trip Advisor and apologize for the discomfort and inconvenience you have been caused due to the temperature in your room and some of the service issues you've experienced. This is certainly not typical of the standards we strive to maintain in our product... More 

Newport Beach, CA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My wife and I and 4 year old twins stayed here overnight on our way from California to Montreal. The room was ok, beds on the soft side, bathroom on the small side but this property is acceptably well maintained and clean overall. What was NOT acceptable, in fact downright ridiculous, was the room service. It is substandard quality and... More 

Was this review helpful? Yes 1
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear DJ41: Thank you for the feedback you provided about our hotel on Trip Advisor. We sincerely apologize for falling short of your expectations, particularly with your room service experience. Our prices are competitive with similar type hotels to us in the O'Hare area. We strive to maintain high standards in our food quality and it concerns us that what... More 

Beijing, China
1 review
5 of 5 stars Reviewed 1 week ago

I booked this hotel mainly because of its location, and my friend also recommended this one to me. I flew from China and carried a lot of luggage. After I arrived Chicago, I needed to change flight the next day. it only took me 1 minute to walk to the hotel from terminal 2. Therefore I saved a lot of... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Wendi X: Thank you for the nice comments you shared about us on Trip Advisor, and please thank your friend for recommending us as well! We're excited to know that our hotel worked out well in your travel plans and that you enjoyed your stay. It will be our pleasure to welcome you back again in the future. Sincerely,... More 

La Salle, Illinois
Top Contributor
57 reviews 57 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

How can you go wrong, walking across the road to gain access to the airport ? No stress or traffic to fight. Rooms are comfortable and surprisingly quiet. My only complaint and the reason for the low rating is : How can you have a hotel of this size and have only two persons working the check-in desk ? It... More 

Was this review helpful? Yes
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear narimasu70: Thank you for all the comments you posted about us on Trip Advisor. We apologize for the wait you experienced at check-in. Depending on the date you arrived and the time of day, we schedule our team according to our anticipated occupancy levels. We could have as many as 6 - 7 agents working the front. Also, with... More 

New York City, New York
Top Contributor
252 reviews 252 reviews
94 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed 1 week ago

This is one of the worst Hilton's I have stayed at (and I am a Diamond member and stay at many Hilton's every year). Only positive is the location, rest is so average. Terrible breakfast buffet, very average food at the restaurant. Value is poor too, too much $$ for a mediocre hotel like that.

Was this review helpful? Yes 2
HiltonOhareAirport, Executive Assistant to the General Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Laurent G: We are very sorry to read about your disappointment with our hotel per your comments on Trip Advisor. We strive to maintain high quality standards in our product and service and we apologize if we did not meet your expectations. Your comments are very important to us and are being shared with our management team. We value... More 

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Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Box 66414, Chicago, IL 60666
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
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Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#49 Luxury Hotel in Chicago
#83 Romantic Hotel in Chicago
#83 Family Hotel in Chicago
#91 Business Hotel in Chicago

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