This hotel is just off the Magnificent Mile, making it ideal for shopping trips to the Windy City. The rooms are small but in good condition. Breakfast and internet access are free (well, included in the room rate really.) For the location the rates are pretty reasonable. Valet parking is offered - currently $40 per day but with unlimited in-out... More

The location is great and the price is less than I have ever paid. I visit Chicago several times each year (for the past 20 years) and stay at the Palmer House where I have always received exceptional service. Because I wanted to be closer to Northwestern Memorial this trip, I chose the Cass. I paid the higher price online... More

Tiny, tiny rooms. Table and room color combo reminded me of a jail cell I'd seen on TV. Heating starts with a loud thud and stops with a thud. Faucet moved around; toilet seat moved around. Location and breaker only positives. The cleaning people seemed to take up the entire floor the entire day, every day. What the hell were... More

Great location! Can't beat it if you want to be close to most of what the city has to offer! You are within walking distance to SO much! Rooms are tiny. We laughed pretty hard when we arrived, but who spends very much time in the room when you are in the City! Walls are kinda thin too... Overall, it's... More

Hotel is ok, rooms are small as to be expected downtown Chicago, but the internet access is about the slowest I've seen with www.speedtest.net results 0.35 Mb/s download 0.24 Mb/s upload. (Cable internet can go up to 60 Mb/s and even my old Droid one 3G phone was 1.531 Mb/s) More

I book this place for my company's tradeshow every year. Good location, clean rooms, nice service, and free breakfast!! Room is very small, but good enough for sleep. Overall for its price is very good. Nobody complains ; ) ....oh bed is ok. More

Originally known as just Cass Hotel is perfectly located on N Wabash Ave, just two blocks away from Mag Mile and State street. I found this hotel to be perfectly located amidst business centres and shopping streets, as i was busy at work - my wife could spend the day at shopping on state st & mag mile. The breakfast... More

I had the pleasure of staying at this hotel over the past weekend. It was my first trip to Chicago and I couldn't have picked a better location! The hotel was modern, clean and comfortable! Furthermore, the staff goes above and beyond! I would definitely reccommend this hotel! More

For full disclosure, I was able to book this hotel with points and it was for my bachelorette party - so it was free and for a very fun weekend, which probably made my stay better than my normal work travel. With that said, I highly recommend this hotel. For starters, it's in an exceptional area downtown - walking distance... More