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Hotel Cass Holiday Inn Express


Hotel class 3.0 of 5
640 N Wabash Ave, Chicago, IL 60611
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Best fare found from Detroit to Chicago: $139

Reviews you can trust

78% Recommend
4.0 of 5 stars 157 reviews
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By trip type
All (157)
[ Date ] [ Rating ]
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5 of 5 stars
wrldtravlrDundas   3 contributions
Dundas
Aug 19, 2009 | Trip type: Couples
1
person found this review helpful

Booked on Hotwire and was provided the Hotel Cass for an amazing rate. Staff was amazing and I have to praise "Princess" who offered loads of guides, local knowledge and shopping maps for my shopaholic girlfriend. Room check-in was painless and speedy, felt very warm and invited. Given room 1408 which is a city view and looking at the layout... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass, Holiday Inn Express for your accommodations during your recent trip to Chicago. We are pleased you enjoyed your experience with us. Thank you so much for sharing feedback about your positive interactions with our staff and Princess in particular. See you next time! -The Hotel Cass Holiday Inn Express Team

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5 of 5 stars
fourseastravelco   24 contributions
Michigan
Aug 12, 2009 | Trip type: Friends getaway

We recently stayed here for a short week-end trip. We found it to be an excellent value for the price. The location is convenient to walking just about anywhere in the city, and is close to all transportation. The room was tiny, but quaint, and they made good use of every available space. We enjoyed the flat screen tv, and... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass Holiday Inn Express for your accommodations during your recent trip to Chicago. We appreciate your suggestions and hope to welcome you back the next time you are in the Windy City. -The Hotel Cass Holiday Inn Express Team

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3 of 5 stars
sidebotj   1 contribution
Indy
Aug 8, 2009 | Trip type: Family

At the Cass hotel we were greeted by friendly employees. The room was small. We had three people in a queen room with a roll away. When I made the reservation I checked standard room which I assumed was a room with two double beds. We were given 1000 priority points due to size of the room. The room was... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass, Holiday Inn Express for your accommodations during your recent trip to Chicago. We are pleased you enjoyed your visit and took advantage of our convenient and "walkable" location. We hope to welcome you back next time your travels bring you to the Magnificent Mile. -The Hotel Cass Holiday Inn Express Team

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5 of 5 stars
Taffeta   22 contributions
Cedar Falls, Iowa
Aug 7, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I stayed at the Hotel Cass during a professional conference. I've read the reviews, and expected a small room. It turned out to be not as small as I expected. In fact, there was plenty of room for me. I've stayed in some much smaller rooms in the past (one in Boston, one in L.A.). I do think having two... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass, Holiday Inn Express for your accommodations during your recent trip to Chicago from Iowa! We are pleased you enjoyed your experience with us and hope to welcome you back next time your travels bring you to the Magnificent Mile. Take care! -The Hotel Cass Holiday Inn Express Team

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3 of 5 stars
TampaFrequentFlyer   1 contribution
Tampa
Aug 5, 2009 | Trip type: Couples

Our experience with Hotel Cass was a mixed bag. The staff is either friendly or overly rude depending on who you speak with. The rooms are actually REALLY TINY and when traveling in two's for more than three days, it will take some getting used to as there is hardly room to walk around the bed much less find room... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass, Holiday Inn Express for your accommodations during your recent trip to Chicago. Your feedback is invaluable in planning property improvements as well as for training and development of our employees. I was disappointed to read your comments about mixed interactions with our staff and will address with our team. We hope to have the...

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4 of 5 stars
adomo   1 contribution
chicago
Jul 30, 2009 | Trip type: Family

Booked via Hotwire and I thought I had listed proper number of guests, but on my confirmation I noticed I did not have enough beds. Hotel staff was soooo helpful and accommodating. They run out of cots quickly so we got lucky. Rooms were clean and comfortable. Yes they were quaint but I would go back. It is located in... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass Holiday Inn Express for your accommodations during your recent visit to Chicago. The picnic is a great suggestion to other travellers as well! We hope to see you again soon! The Hotel Cass, Holiday Inn Express Team

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4 of 5 stars
OntarioCanuck   102 contributions
Canada
Jul 26, 2009 | Trip type: Solo travel

Easy to get around Chicago from here, close to the L, lots of restaurants/Bars. Can walk to Michigan Ave/Navy Pier/etc. L to ballparks. Staff very helpful, TV in room limited (some channels not available/could never access pay channels). Room is small but okay considering you are out in Chicago most of the time. more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass Holiday Inn Express for your accommodations during your recent visit to Chicago from Canada. We greatly appreciate your feedback and are happy to share your comments with our team. We look forward to welcoming you back next time you are in Chicago!

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4 of 5 stars
jen620   2 contributions
Philadelphia, PA
Jul 22, 2009 | Trip type: Couples
2
people found this review helpful

Overall a very nice five-night stay in Chicago. I had already read the reviews about the small rooms, so I expected a small room when I arrived. It was very clean and the furnishings were nice - they definitely made the most of the space they had. We were on a higher floor, which seems to help with the elevator... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass Holiday Inn Express for your accommodations during your recent visit to Chicago. We value your feedback and hope to welcome you back soon!

Save Review
4 of 5 stars
TimmyDevon   7 contributions
Devon
Jul 22, 2009 | Trip type: Couples
2
people found this review helpful

This is a great hotel if you are planning on using it as a base. The rooms are small but fully equipped, and we were on the 16th floor so we had a nice view. The room had free wireless and a flat screen TV. The breakfast wasn't anything special but was included. The hotel is in a great location,... more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass Holiday Inn Express for your accommodations during your recent visit to Chicago. We value your feedback and hope to see you again soon! Safe Travels!

Save Review
3 of 5 stars
ciocco63   23 contributions
Tuscany
Jul 21, 2009 | Trip type: Business

Rooms are really very small, but enough clean. May be a little too noise in the corridor and from the air con. more

Management response from
Hotel Cass Manager, Manager

Thank you for choosing Hotel Cass Holiday Inn Express for your accommodations during your recent visit to Chicago. We hope to welcome you back soon!

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Hotel Cass Holiday Inn Express Also Known As

  • Holiday Inn Express Chicago
  • Holiday Inn Chicago
  • Chicago Holiday Inn
Address: 640 N Wabash Ave, Chicago, IL 60611
Chicago Hotels Hotel Cass Holiday Inn Express
4.0/5.0
157