We ended up booking this hotel at the last minute due to our previous hotel being a complete disaster. The staff were very welcoming and nothing seemed to much trouble. Although we booked in a hurry and didn't research the hotel, we were pleasantly surprised by the location, cleanliness and friendliness of the staff. The hotel is in a great... More

I stayed with my family for a couple days. The staff was very friendly, always greeting everyone with smiles and hellos. Located near the Red line, it was easy to cross the city and downtown. The Trader Joe's and Starbucks across the street is great for snacks. Complimentary breakfast is downstairs, the dining area is reasonably large and accommodates groups... More

I stayed here for two nights while in Chicago for my job. Overall I was very happy during my stay. The front desk clerk allowed me to check in early when I arrived and she was very nice. I got the exact room I paid for with a decent view from my 10th floor window. The room was seriously small,... More

The rooms as you can see from the rest of the reviews, are small. Don't expect much space in either the bathroom or bedroom. Bed was relatively comfortable. Can hear EVERYTHING going on in the hallway. Elevator is EXTREMELY slow, took the stairs. We mainly stayed here for location, which is EXCELLENT. Right in heart of downtown Chicago. Overall the... More

Stayed here for a few nights, first the service is excellent! The doorman, the front desk, the maintenance people, the maids, the janitors ... They all made points to ask how you were or if you needed help etc I have never seen it like that at any hotel in the world. The location is perfect for visiting also. My... More

Not knowing Chicago it was very difficult to pick a Hotel. There also very expensive in relationship to our area. It's a very old building & because of this the Rooms aren't as large as expected, but it suited our needs just fine. The Hotel employees were exceptionally nice & genuine. They helped us in every way possible, directions, restaurants,... More

Traveling from Wisconsin back home to Indiana. We decided to break up our trip home andf stop in Chicago to visit Michigan Ave. Although it rained the whole time we were there, that did not stop us in the least! Great Hotel, Highly Recommended!!

The Hotel and team members were so helpful and the location convenient. Would definitely stay again however beware the rooms are realy tiny so no more than two people can stay not even a child. Doorman and Front Desk were helpful and breakfast and team members made our trip enjoyable. Also woudl recommend the Segway experience if you have a... More

Fantastic location. Easy access to Michigan Avenue and the red line on the subway. Front desk very helpful and friendly. Provided us with an umbrella for the rain one day. We had a double bed room and it was equivalent to a standard room in Europe. The hotel itself is a unique urban decor to fit the theme of Chicago... More