Yes, the rooms are small, however, the location was great. It's in between Michigan Avenue and State Street, two of the major shopping streets. The breakfast was your average free breakfast. Cereal, bagels, old omeletts, coffee, juice, etc. I did encounter a few problems: 1. The redheaded girl at the front desk was snobby and did not treat me well.... More

Hotel was great, staff was friendly, and the free breakfast was wonderful. My group came in with the national restaurant show, and had a great experience. Rooms were small, but we managed. Wonderful location, since it was our first time to the area, this hotel was located in a prime location! We will be back next year for the show!... More

This place didn't do it for me. Ok, I can see that there are some minor improvements to try to update the hotel. However, to the savvy business traveller, it's just not up to par. 1. The rooms are fairly small, but nothing outrageous. A little larger than the European hotels. 2. My sheets had hairs and stains on them.... More

I just returned from one night at the Cass Hotel with my Mom and Daughter for some shopping. What a cute hotel. Yes, the rooms are small, but they are clean and have been redone in very modern decor. The location really is right off of Michigan Avenue and the area seems very safe and well kept. The staff is... More

Fantastic location and amazing service. The staff will do whatever it takes to ensure you have an experience. The rooms are small but I knew that going in and I like it as it was quaint and comfy. Besides, when you come to Chicago how much time do you spend in the room?! I slept great and the breakfast was... More

The travel date listed on this post is June 2011, but I actually stayed at this hotel in April 2009 (the website won't let me back date). I have to agree with mzm000, the rooms and lobby decor are outstanding. It's like an earthy posh feel. The modern decor is upbeat and yet subtle at the same time. The quality... More

This hotel has a great decor both in rooms and in the lobby/lounge spaces. The staff is excellent, as is the free breakfast. The only issue is that the rooms are on the small side, and though street noise is not an issue, you can easily hear people in the hallways even around corners. It is in a great location... More

This hotel is in a nice location, parking just around Ontario for $39.00 for 24 hours. Rooms and bathroom were very clean, but the rooms are small by hotel standards. Bathroom is tiny with limited counter space. We had 4 adults per room with two doubles and it was a little tight getting ready. Nice beds, slept good. Walls are... More

This hotel has been renovated and is in a great location...just 2 blocks from N. Michigan Ave. The service was also impeccable. I had a room with a king bed and it was the smallest I have ever stayed in. There is absolutely NO room for your luggage and I had to use the desk at the end of the... More