Considering its downtown location and free hot breakfast, this hotel had a decent rate. The decor in the renovated rooms is... interesting. Different than the usual Holiday Inn format and not over the top. I guess this is a boutique hotel? However, don't expect much storage area. My room had no dresser or place to put my suitcase. The closet... more

I stayed at this hotel for a business trade show Oct 4th and 5th - originally planning to spend just one night. The staff was extremely accomodating - the door man was exceptionally pleasant & the place was clean and well maintained. The building itself is old, the rooms are nothing fancy, but the service was great and there was... more

The hotel was nice enough, nothing special. Rooms were very small but we knew they would be going in. The location was the selling point. Very close to John Hancock, shopping mall, and bus lines. The breakfast was pretty good, alot to offer. If you can get a good price (we paid $79.00) it is a good place to lay... more

We got a great deal on hotwire for this hotel. The location is perfect for site seeing. The magnificent mile is a few blocks away, as well as the Sears (or Wilson's) Tower. The staff is very pleasant and always greeting and saying "welcome" when you come into the hotel. The room size is very small though, or as the... more

At the last moment, I decided to visit our daughter in Chicago. She lives in Wicker Park and has a neatness challenge, Last minute guests are not her strong suit. So I went on a web site and found this hotel for an incredible rate of $59. This included a hot breakfast. The hotel is in an excellent location and... more

Stayed at the Cass Hotel for 4 nights in August '09. I agree with most of the comments about the rooms being small (but our bathroom was a decent size) and the appointments nice. We were pleased with the quality of the Cass. Having breakfast included was a plus - more than adequate to start the day. The location was... more

My daughter and I traveled to Chicago for a mother/daughter extended weekend (3 nights/4 days). We loved the location, many nearby shopping areas, restaurants, etc. The staff were extremely helpful and friendly. The breakfast was a huge savings, we were able to eliminate lunch and just have an early supper. I would definately recommend it to others. The room was... more

Hotel Cass was the perfect place to stay for our first visit to Chicago. We drove into the city and found the hotel fairly easily. However, we had to go around the block since we passed it at first. Valet parking had been advertised when our reservations had been made. The doorman was very apologetic that it was unavailable, but... more

Booked on Hotwire and was provided the Hotel Cass for an amazing rate. Staff was amazing and I have to praise "Princess" who offered loads of guides, local knowledge and shopping maps for my shopaholic girlfriend. Room check-in was painless and speedy, felt very warm and invited. Given room 1408 which is a city view and looking at the layout... more