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Holiday Inn Express Hotel Cass

3.0 of 5 640 North Wabash Ave, Chicago, IL 60611
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Holiday Inn Express Hotel Cass
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Holiday Inn Express Hotel Cass
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663 reviews from our community

Traveler rating
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    302
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    23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shepherd, Michigan
Top Contributor
76 reviews 76 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My son is a "canine mobility facilitator" by day and a struggling comic by night. I make frequent trips to Chicago to see him perform and usually crash at his place. When my partner comes with me it calls for something a little less "bohemian". I picked this hotel for our last stay and it was perfect. Nothing downtown is... More 

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Columbus
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is a good win. Yes the rooms are small. But I didn't care I only needed a place to sleep bc out trip was going to be very fast. Even if i was goin to be in longer like more than one night it still wouldn't of bothered me. The rooms r clean. Adequately warm. I was on... More 

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Houston, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

If you are traveling on business this can be a great hotel to stay in. The rooms are small but do give you a place to sleep. Lots of restaurants, grocery store, drug store and businesses are within easy walking distance so you may be able to do without a car.

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Morerich - Thank you for posting your review. We are happy to hear that you enjoyed your business trip to Chicago. Have a nice day. More 

Sharpsville, Pennsylvania, United States
Top Contributor
103 reviews 103 reviews
46 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location for everything in Chicago downtown. The only issue I had was the $50 parking/night, but the room was $50 less than everywhere else that included parking; so it worked out. Room was very small and not what I expect from a Holiday Inn, but it was renovated from the Hotel Cass which explains the size.... More 

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Westfield, Indiana
Contributor
17 reviews 17 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here twice in the past month - the first for the night before a job interview (which I got!) and the second while apartment hunting in the city. Both times the hotel was easily accessed via the El (Grand/State Red Line) and/or walking from Millennium Station (Randolph/Michigan). The check-in process was a breeze, and was quickly up in... More 

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi angerandhope - Thank you for posting your review. We are happy to hear that you enjoyed your second stay with us, and congratulations on your new job! We appreciate your kind remarks regarding our location in the heart of the Loop and our in-room amenities. Thank you and have a nice day. More 

central Illinois
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a good stay at the Holiday Inn Express Hotel Cass. It has a good location we were able to walk to lots of places to eat and shop with no problem. The hotel is in a very old building and it does show. The rooms (and bathroom) are small. The biggest thing I noticed was the noise. We... More 

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Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's just an average holiday inn. Former hotel cass, not impressed me at all. Decent complementary breakfast. For the same night rate you can get something way better in the area. Room was clean and bed comfy

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Henrique H - Thank you for posting your review. We appreciate your feedback and we hope to see you again soon. More 

Indianapolis, Indiana
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel on Priceline and the guy that checked me in gave me a very hard time about that. I was staying 1 night with my sister and asked if I could get a room with 2 beds, he said no that they were sold out of those rooms so I said "Ok, I guess a king bed... More 

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi beachloverandfoodie - Thank you for your detailed review and for staying with us. We have shared your comments with our team and will conduct remedial training as appropriate. We hope to welcome you back in the future. More 

Flushing, Michigan, United States
Top Contributor
91 reviews 91 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed the weekend here (first time in Chicago) from my understanding the standard rooms are small (like most hotels in Chicago) but as a Gold IHG Rewards Member, I was upgraded to a King Suite on the top (16th) floor. What a great surprise for my wife on her 30th Birthday. The view was great and the history of the... More 

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Joshua W - Thank you for your review following your recent stay with us. We are so happy to hear that your wife enjoyed her 30th birthday and that our helpful staff was able to assist you with a suite upgrade. Thank you again and have a nice day. More 

Quito, Ecuador
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

I stayed in the hotel with my friends and everything was awesome! First of all, the front desk clerk was really funny and helpful! We just loved the decoration of the hotel, FANCY!!! Great location, excellent service and tasty breakfast!!! We really enjoyed our stay at this hotel.

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TODD V, Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Emyxu, Thank you for your review and for staying with us. We appreciate your thoughts and thank you for noticing our "fancy" artwork. We appreciate it! We hope to welcome you back again soon. More 

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Additional Information about Holiday Inn Express Hotel Cass

Address: 640 North Wabash Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
Hotel Style:
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago

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