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Holiday Inn Express Hotel Cass

3.0 of 5 640 North Wabash Ave, Chicago, IL 60611
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Holiday Inn Express Hotel Cass
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Holiday Inn Express Hotel Cass
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677 reviews from our community

Traveler rating
    174
    307
    125
    48
    23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This place is a wonderful spot to stay while we roamed the windy city. We enjoyed staying in this hotel because it was all we needed during our stay - clean, warm, and dry. Room was tiny, like in most major cities, but had everything we needed. Nothing luxurious, but it did the job.Our only complaint was the coffee maker... More 

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Northern WIsconsin
Contributor
13 reviews 13 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I like the location. Less than a block to real Chicago pizza. Neighborhood that we're not too afraid to walk around in the evening. Remembered the regular rooms were cramped, so paid 30 dollars a night more for king bed room. Slept good except one night at 2 am some "b____" wouldn't open the door for someone. Called the front... More 

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Lilburn, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The suite we had was excellent !!! It was in a convenient location near various restaurants and the Catholic Church (Holy Name Cathedral) was only 2 blocks away. Employees were friendly and also very helpful.

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Princeton, New Jersey
Top Contributor
101 reviews 101 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Small room for short stay. Heating unit a bit noisy, but bed comfortable with side reading lights attached. Hotel is convenient to everything; plenty of good restaurants within short walking distance. Breakfast typical for an HIE and a very good presentation and selection. Fitness room good with cardio and free weights.

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Kokomo, Indiana
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this Holiday Inn on Friday, Feb 20th and Sat, Feb 21st just getting away for a little time for ourselves. This hotel is conveniently located near several good restaurants and just a few blocks away from shopping on Michigan Ave. This hotel serves a nice breakfast and has very nice and friendly front desk... More 

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi mramey - Thank you for your review following your recent stay with us. We are happy to hear that you were able to visit neighboring restaurants during your visit, and that you enjoyed our hot, complimentary full breakfast spread. Thank you again for your time and we look forward to seeing you soon. More 

Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my mom and sisters for a first time Chicago weekend trip. If you are in Chicago to explore the main attractions this is the perfect place to stay as it is super close to everything, at a good price. You dont even need a taxi for the main destinations like millenium park, lincoln park, navy pier, portillos,... More 

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Cgf11nelly - Thank you very much for posting your review. We are happy to hear that our helpful staff was able to assist you, and that you enjoyed our location in the heart of Loop. We hope to see you again soon. More 

Chicago, Illinois
Top Contributor
660 reviews 660 reviews
40 hotel reviews
433 helpful votes 433 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since Holiday Inn bought the old Hotel Cass, did a complete renovation and turned it into a Holiday Inn Express, this property has become a great value for visiting businessmen and tourists. My daughters and their families stayed here while visiting last summer and they were thrilled by the affordability, value, cleanliness, convenience, comfort, free wifi and free breakfasts. Most... More 

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Taylor B - Thank you very much for posting your review. We are happy to hear that you enjoyed our location in the heart of the Loop, close to shopping, dining, attractions and more. Thank you again for your time and we look forward to seeing you soon. More 

Traralgon, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 5 nights and found this to be a very affordable and convenient hotel! I arrived around 8pm and was warmly greeted by the front desk. I was given information on the attractions and ways to get around which was very handy. The free wifi and free breakfast are great! The breakfast was always fresh and delicious... More 

Was this review helpful? Yes
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Miki S - We appreciate your review. We are happy that our helpful staff was able to assist you, and that you enjoyed our hot, complimentary full breakfast spread. Thank you again for your review and we look forward to seeing you again soon! More 

Detroit, MI
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I brought my kids to the Restaurant Week here and had a ball. The staff here is wonderful! Tikisha was ACES! Ionia referred me to GREAT food! My son is finicky and he ate his food.Jackie was very helpful and tha BOMB! I cant remember the you ladys name but she advised me to bring my walking aid to the... More 

Was this review helpful? Yes
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi LadyP228 - Thank you for your review following your recent stay with us. We are glad that you enjoyed Restaurant Week with your family, and that our friendly staff was able to assist you. Thank you again for your time and we look forward to seeing you soon. More 

Rolling Prairie, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Let me start off saying that this is a very nice and clean hotel. The room was small, yes, but I didn't see that as a big deal. I will get to why I gave it 2 stars as opposed to 4 in a minute. Upon arrival, I had requested a high floor and a fridge in my room. My... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel Cass, responded to this review

Dear Haleigh M, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel Cass. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

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Additional Information about Holiday Inn Express Hotel Cass

Address: 640 North Wabash Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
Number of rooms: 174
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago
Hotel Style:
#83 Family Hotel in Chicago
#85 Romantic Hotel in Chicago

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