We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

Holiday Inn Express Hotel Cass

3.0 of 5 Hotel   |   640 North Wabash Ave, Chicago, IL 60611
Hotel website
Hotel deals
Hotel amenities
Special Offer
Weekend Savings!
Save Saved
You added Holiday Inn Express Hotel Cass to your Saves list
Holiday Inn Express Hotel Cass
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
75%
Ranked #92 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed 6 days ago
susan D Hilton Head, South Carolina
Write a Review

620 reviews from our community

Traveler rating
    158
    284
    112
    42
    24
See reviews for
105
169
72
116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hilton Head, South Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We were pleasantly surprised to find this Holiday Inn Express downtown Chicago for such a good price! Walking distance to Magnificent Mile, Navy Pier, shopping and wonderful restaurants! Rooms were small, but who cares...the price was good, the room was clean and updated and breakfast was free! Loved it!

Was this review helpful? Yes
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi susan D - Thank you for posting your review. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are happy to hear that you enjoyed our central location and our hot, complimentary full breakfast spread. Thank you again for staying with... More

Fredericksburg, Virginia, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location. Fine staff. Typical serve yourself breakfast. Clean room, but a bit worn. Very small room. Fine for one person for a couple nights but not more. My room had no chair, no desk and a closet 1/8 the size of a common business hotel closet. And just a tiny thing with three little drawers in the closet. Would... More

Was this review helpful? Yes
Fredericton, Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Location was great for downtown Chicago (my first trip). Everything we wanted to do was walkable. Staff was really good. Breakfast was fairly typical for HI Express. Only downfall was the rooms were very small. We got the room on points, so price was right, but if we ever went back (family of 4), we'd have to stay in a... More

Was this review helpful? Yes
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi OriginalShoon - Thank you for your review following your recent stay with us. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are happy to hear that you enjoyed our central location, and would recommend taking the Blue Line from O'Hare... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location just off the Magnificent Mile, just a few minutes from John Hancock and the Water Tower, and easy walking everywhere. EL station two blocks away as well. Very friendly and helpful staff. The hotel is nearly 100 years old so the rooms are small, the aircon is noisy, and there are no bar and restaurant facilities beyond the... More

Was this review helpful? Yes
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Nigel P - Thank you for posting your review. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are happy to hear that you were able to enjoy a Cubs game (even if they lost), and that you were satisfied with... More

Plymouth, Minnesota
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, this hotel is fine for a quick overnight stay & reminded me a hotels I've stayed at in Europe - small but functional. It was a more "boutique" feel hotel and I enjoyed the historical past of the location. As other reviewers have said, the rooms are very small compared to most hotels in the US. Our room was... More

Was this review helpful? Yes 1
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Laurie L - We appreciate your review. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are glad to hear that our staff was accommodating and that parking was not an issue. We hope you enjoyed your visit to Chicago, and... More

Michigan
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There is nothing about this hotel that says big: - Hotel rooms & bathrooms are extremely small (Small to the point where you feel suffocated) - Don't step into the elevator if you are claustrophobic (It is extremely small too) - Breakfast area is very tight (hotel guests were bumping into each other trying to grab their breakfast) The only... More

Was this review helpful? Yes 2
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi MICHIGANIAN2014 - Thank you very much for posting your review. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are happy to hear that you enjoyed your customer service experience. Thank you again for your feedback. Have a great day. More

Waterloo, Iowa
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second stay at this hotel and as my previous visit, most was good. The staff - valet, front desk, housekeeping- were all great, friendly and attentive. The rooms are very small but it's a small, no pun intended, for a downtown location in an historic building. The beds are not very comfortable, pretty hard and short. Shower... More

Was this review helpful? Yes 1
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Angela R - We appreciate your review. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. Thank you for your feedback. Safe travels, and have a nice day. More

Raleigh, North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a superb location. However if you are claustrophobic this is not the hotel for you. Rooms are so small there is ok place for your luggage. The furnishings are nice and the rooms are well appointed and super clean just tiny. Free Wifi was a bonus as was the free breakfast.

Was this review helpful? Yes 1
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Brian J - Thank you for your review following your recent stay with us. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are happy to hear that you enjoyed our complimentary Wi-fi and our hot, complimentary full breakfast spread. Thank... More

Wilmington, Massachusetts
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We didn't book the hotel in advance, we walked in around noon on Tuesday, September 2nd, and the front desk clerk took great care of us! We were able to check in to our room right away, which was wonderful since we had taken an early flight that morning. They only had a room with two double beds, which was... More

Was this review helpful? Yes
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Dianne M - Thank you for posting your review. We appreciate your kind remarks, and are happy to hear that you enjoyed your stay. We are happy that you enjoyed your customer service experience, and that our front desk staff was able to assist you and accommodate your reservation on short notice. We hope you have a great time... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a long weekend visit in June. LOVED the location! Trader Joe's just across the street; wonderful Chicago pizza and Mexican restaurants, and EASY walking to the Magnificent Mile! Best yet, breakfast was included with vast assortment of hot and cold foods to start the day. Valet parking well worth it; security and peace and quiet in the heart... More

Was this review helpful? Yes 1
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi gramimi - Thank you for choosing us for your recent visit to Chicago. We are glad to hear that you enjoyed our location, and that you found the valet parking service valuable. We appreciate your remarks, and we hope to see you again soon! More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel Cass, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel Cass? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel Cass

Address: 640 North Wabash Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, IHG, Expedia, Orbitz, Tingo, Priceline, BookIt.com, Hotels.com, TripOnline SA, Odigeo, Otel and Agoda so you can book your Holiday Inn Express Hotel Cass reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago

147 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Room/suite (40)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (19)
Viewed
View from room (13)
Viewed
Dining (2)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities