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All 169 Chicago hotels

Holiday Inn Express Hotel Cass

3.0 of 5 Hotel   |   640 North Wabash Ave, Chicago, IL 60611
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Ranked #93 of 169 hotels in Chicago
A recent review
5 of 5 stars reviewed 3 days ago
Stacy H Indianapolis, Indiana
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603 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Indianapolis, Indiana
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for 3 days in August 2014. Despite being surrounded by many prestigious hotels in the area, I was completely satisfied. The location is perfect being walking distance to bars, churches and the Magnificent Mile area; and there are shops and Trader Joe's across the street and Eatly is two blocks away. The rooms are small,... More

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Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Fantastic location, convenient to the Magnificent Mile, the river, and public transportation. The staff throughout my stay were helpful and welcoming; I had to cancel a credit card while there and they were nothing but accommodating. The rooms, as stated, are a bit small; as a solo traveler, though, this wasn't a problem. The size of the breakfast room was... More

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Hong Kong, China
Top Contributor
166 reviews 166 reviews
55 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel for 3 days in August 2014. Despite being surrounded by many prestigious hotels in the area, I was completely satisfied. The location is simply perfect being walking distance to everything in the Magnificent Mile area; and there are shops and a supermarket just downstairs, just in case you need to buy something, like some water.... More

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Hendersonville
Top Contributor
109 reviews 109 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in the center of most activity in the Loop. We were able to walk almost to any attraction. The old hotel is nice, staff was very friendly, and the breakfast was more than adequate. The only negative is the size of the rooms. I would not advise more than two people in the room. (we had four).... More

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi Attkica - Thank you for posting your review. We are happy to hear you enjoyed your visit and our location central to shopping, dining, attractions and more. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. We are proud to offer competitive... More

Fremont, Ohio
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were able to get a great deal by booking in advance a couple of months. We loved the location, within walking distance of Willis Tower, Navy Pier, Michigan Ave, etc. The breakfast was wonderful, plenty of choices. I read several reviews complaining of the size of the rooms. Yes they are small, the smallest Holiday Inn... More

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi agaietto - Thank you for posting your review. We are happy to hear that you enjoyed your stay with us, and that our complimentary breakfast met your expectations. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. Thank you again for your... More

Bangalore, India
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had been on a Business trip and stayed for 5 nights in the last week of July. Would rate this as one of the best downtown hotels and real value for money, with ever friendly front office staff. It had all necessary amenities, free wifi, complimentary breakfast (a good spread too!) We were happy to see a coffee maker,... More

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi SureshChandrasekaran - Thank you for posting your review. We appreciate your kind remarks, and are happy to hear that you 5-day trip to Chicago was enjoyable. Thank you for your comments on our staff, free Wi-fi, and complimentary breakfast. Safe travels, and we hope to see you again soon. More

Singapore
Top Contributor
74 reviews 74 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: Within walking distance to Magnificent Mile, popular restaurants. Trader's Joe (Supermarket) and Starbucks are across the street. Convenient. Room: Very small and basic. Dim and old. Air-con is super noisy. Bathtub is very narrow, and the shower curtain tends to stick to my body whenever I shower. Hated it. Coffee facility in the room, but no kettle. Newspaper is... More

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello bakupaku, Thank you for your review. I will pass along the positive feedback to Princess. At Hotel Cass we pride ourselves on a helpful and friendly staff. I am glas you enjoyed our location in the heart of downtown Chicago steps away form Chicago's best dining, shopping and attractions. Thank you again for your review. Have a nice day. More

San Antonio
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a party of 2 that stayed 1 night June 15-16 2014. This hotel was a delight. It's a new Holiday Inn Express built-in to what is an old historic building and hotel - the Hotel Cass, built in the 1920's. The rooms are small and basic, but the views are fantastic (ours overlooked the John Hancock Tower), and... More

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello Steve-210, Thank you very much for your review. I am glad you enjoyed our location right in the heart of downtown Chicago, as well as the complementary internet available throughout the entire hotel. Thank you for your review. See you again soon. More

Hennessey, Oklahoma
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for four nights. Great location! Yes, the rooms are small (almost too small for our family of 4 for 4 nights) and the bathrooms are even smaller! It would gave been nice to have some bathroom counter space (not a small shelf over the sink). Breakfast was surprisingly great! Some of the staff members are more friendly/helpful... More

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TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hello Courtney H, Thank you for your review after your recent stay. As a fully renovated historic hotel in the heart of the Loop, our rooms are comparable in size to similar hotels in the downtown Chicago area. I'm happy that you enjoyed our hot, complementary breakfast. Thank you again for your review. Have a nice day. More

pittsburgh
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have been here twice, both around Christmas It was fantastic, atmosphere nice, neighborhood beautiful, Christmas lights on trees, convenient to downtown and kindlemarket (sp?) block from Michigan, and, when I went, price was right personnel were great, especially manager Jackie, but all can't miss

Was this review helpful? Yes
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this review

Hi rogerrog, Thank you for your review. I am happy to hear you enjoyed your stay with us around the holiday season, and that you enjoyed our location in the heart of downtown Chicago steps away from the Magnificent Mile, Dining, and more. More

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Additional Information about Holiday Inn Express Hotel Cass

Address: 640 North Wabash Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel Cass 3*
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#80 Romantic Hotel in Chicago #95 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 
Number of rooms
174

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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