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BEST WESTERN PLUS River North Chicago Downtown Hotel

3.0 of 5
125 West Ohio Street, Chicago, IL 60654
Hotel amenities
Ranked #66 of 166 hotels in Chicago
4.0 of 5 stars 327 Reviews
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327 reviews from our community

What travelers say about this hotel
  • FREE parking(28)
  • Great location(10)
  • Hard rock cafe(7)
  • Magnificent mile(6)
  • King bed(5)
  • King size bed(5)
  • Gino East(4)
  • Indoor pool(4)
  • Navy pier(4)
  • Friendly and helpful(4)
Traveler rating
    92
    138
    55
    27
    15
Only show reviews for Family (121) | Couples (84) | Business (32)
Date Rating
Barb M
Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed January 11, 2012

My hubby and I recently stayed here and we couldn't have been happier! This hotel is conveniently located to the Mag Mile and easy walking distance to shopping, restaurants, Hancock building, etc. Our room was spacious, beautiful and appeared to be recently updated. You won't find a better value! More

Was this review helpful? Yes
River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
January 12, 2012

Thank you for staying with us and sharing your comments on TripAdvisor. We strive to be downtown Chicago's best lodging value, and we are pleased that we reached that goal! Our location and free parking are some of our most popular amenities and we are happy to hear you enjoyed them. We look forward to seeing you again in the... More

audnlou
columbus, ohio
Contributor
18 reviews
5 helpful votes
4 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

We stayed here the weekend before Thanksgiving (Nov. 2011); I had tried hotels on the Mag Mile and all were booked for that Saturday night due to a big festival being held. Although I booked our room online, the hotel website offered specific specials, like a suite upgrade and free breakfast. I called the hotel directly, and a very polite... More

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Ann032
Wisconsin
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed January 4, 2012

My mother and I stayed here when we went to the opera, shopping, etc. It is in a great location - close to lots of restaurants (including Rick Bayless' 3 restaurants, Naha, and plenty kids would like), Michigan Avenue shopping, and close enough to walk to State St. shopping, the opera, etc. Staff here was very helpful. Free parking in... More

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Billiejo h
Ypsilanti, Michigan
1 review
5 of 5 stars Reviewed December 31, 2011

This was the first time in Chicago for me. The hotel is a great price! The location is perfect! Easily accessible to and from airport using the CTA transportation.Walking distance to most venues. The service is friendly, rooms are clean, The restaurant in the hotel is affordable and good. I would recommend this to anyone that wants to go to... More

Was this review helpful? Yes
River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
January 3, 2012

Thank you for choosing our hotel for your first visit to Chicago. We are so glad you enjoyed your stay with us. We hope to see you again soon. More

iatigger
Iowa
Senior Reviewer
8 reviews
8 helpful votes
4 of 5 stars Reviewed December 31, 2011

The free parking is what pulled me to this hotel but I was pleasantly surprised at the quality of the room and friendliness of the staff. We were able to buy one day bus passes at the front desk to get to the museums. The staff were helpful directing us to wherever we were trying to get to. We ate... More

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ME-and-CA-Smith
Marquette, Michigan
1 review
5 of 5 stars Reviewed December 29, 2011

We stayed at the River North for three nights this past week and couldn't have been more pleased. First of all, the hotel is immaculate, something about which I'm unreasonably particular. Our room (a king plus, I believe it's called) was enormous, with more than enough room for us, our two young adult children and our two visiting grandchildren. The... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
January 3, 2012

We thank you for choosing our hotel. I am going to share your positive feedback with our housekeeping department, I know they appreciate it when a guest recognizes their hard work in keeping our hotel clean! We hope to see you again soon. More

JimJacksonville
Jacksonville, Illinois
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed December 29, 2011

I have stayed here many times in the past but not for several years; had an offer for a very good rate, the location is very good (walkable to many places) and the parking is still free! The building can be a bit confusing to get fromone tower tothe next but still well worth it. I plan to start staying... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
December 30, 2011

Welcome Back ! We're glad you stayed with us again, and we look forward to seeing you in the future. Thank you for sharing your comments on Trip Advisor. More

Heidi G
Xenia, Ohio
1 review
3 of 5 stars Reviewed December 28, 2011

The hotel has a great location, within walking distance to many restaurants and the MIchigan Avenue. The free parking is definitely a plus! The parking attendants were wonderful especially since we had a handicap person with us. But the front desk staff was very rude! My family were actually ignored on several occasions during the check in process. The indoor... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
December 30, 2011

We apologize for not meeting your expectations. These are not the type of comments we typically receive regarding our staff and we appreciate you letting us know of your expererience so we can take any corrective measures neccessary. We welcome the chance to earn back your business as this is not the normal experience at our hotel. We are happy... More

Ellindblue
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed December 19, 2011

My husband and I stayed at this hoted for 4 nights last week. We were in town for a family emergency and the hotel and it's marvelous staff made us feel we were home. Our room was wonderful...clean, comfortable and large. I have nothing but praise...the parking is Free and that is worth at least $30.00 per night and the... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
December 21, 2011

Wow, we could not ask for a better review, Thank You! I'm sorry to hear a family emergency brought you to Chicago, but I am glad we were here to help. We share all the guest feedback with our staff, I am confident they will appreciate your kind words. More

Neil M
Indianapolis, Indiana
Senior Reviewer
6 reviews
5 of 5 stars Reviewed December 18, 2011

This is the absolute best place to stay in Chicago. Extremely affordable. The hotel staff was extremely friendly. The room was very clean and had a great view from our room. The hotel is located just a couple of blocks from a jewel osco and near some great restaurants. And the parking. Free parking!!! We even asked to keep our... More

Was this review helpful? Yes
River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
December 19, 2011

Thank you for the great review! Our goal is to make all our guest feel the same way about our hotel as you did! We appreciate your business and we will share your comments with our staff. More

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BEST WESTERN PLUS River North Chicago Downtown Hotel Also Known As

  • Best Western Chicago
  • Chicago Best Western
Address: 125 West Ohio Street, Chicago, IL 60654

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BEST WESTERN PLUS River North Chicago Downtown Hotel
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