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BEST WESTERN River North Hotel

3.0 of 5 125 West Ohio Street, Chicago, IL 60654
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Certificate of Excellence 2014
BEST WESTERN River North Hotel
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BEST WESTERN River North Hotel
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1,528 reviews from our community

Traveler rating
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    209
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
1 review
3 of 5 stars NEW

While the personnel at this location were very helpful and the location was good - near restaurants etc. we found the actual building to be lacking in many ways. They are remodeling so hopefully that will help. Noisy neighbors, bad view, awful food from attached restaurant.

Review collected in partnership with Best Western

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Pewaukee, Wisconsin
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Came down to Chicago again for a convention and stayed in my favorite place. This is the only hotel that does not charge for parking. What a savings when you are staying for a couple of nights. They are remodeling presently and gave us free breakfast coupons for every day we were there, because they said it was dusty.....we didn't... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

I have been bringing my girlfriends here for" girls weekend downtown Chicago" for years and I feel like I am coming home when I arrive. The hotel is clean, safe, and in an EXCELLENT location for shopping, restaurants & entertainment! You cannot beat the FREE parking also!!

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel! It is centrally located and within walking distance to many attractions downtown. And the free parking is the best incentive! I always try to stay here when visiting Chicago before checking other hotels!

Review collected in partnership with Best Western

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Fort Wayne, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

The only good things about this hotel is the free parking, rare in Chicago, and the Pizzaria Ora restaurant. The rooms are old, very old. No refrigerator or microwave, old heat / air units that smell of an ash tray, whole room smells like an ash try, noisy, any hard to control the temperature. With my many trips to Chicago... More 

Review collected in partnership with Best Western

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RiverNorthHotel, General Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review. I'm so sorry that you were disappointed with your stay... We certainly never want that to be the case. I would like to assure you that we are constantly updating our hotel to meet the changing needs of our guests. I hope you'll come back again to see some of those positive changes and updates... More 

Brooklyn, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was a real find. Does it look like the Hyatt Regency from the outside? No. Are the hallways the most posh? No. But here's why it was great: Location: The hotel was centrally located in a great (and very safe) part of town, with useful things nearby like a BP gas station, Walgreens, and plenty of restaurants like... More 

Review collected in partnership with Best Western

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RiverNorthHotel, General Manager at BEST WESTERN River North Hotel, responded to this review

I am very happy to read your recent experience at Best Western River North and pleased to hear that your needs were met by our team. Thank you for sharing your feedback and suggestions. We look forward to the opportunity to welcome you back in the near future. Sincerely, Front Office manager More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

All of the staff were very professional, the internet worked and the room was clean. I was very happy with my experience and will stay there again. The location is perfect for business downtown, and the parking is great.

Review collected in partnership with Best Western

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Oshkosh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Comfortable, clean and great location for walking or catching a bus or train to an attraction. Very friendly staff. Easy to get to from the freeway. Close to Michigan Ave. Very nice pool and workout room.

Review collected in partnership with Best Western

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Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

Elevator was being repaired so we had to use the stairs - we were on the 6th floor w/ a toddler. They were so helpful in getting our things to our room for us. They also gave us an extra discount on our room for the inconvenience. The building seemed a little old, but all rooms have been recently renovated.... More 

Review collected in partnership with Best Western

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Ottawa, Illinois
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel downtown is an older hotel but nice and clean. They are under remodeling but everyone is very helpful so as not to inconvenience you. The only problem I have is that on all the floors I went to for a vending machine, not one of them has water. And if you put a dollar in don't expect it... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN River North Hotel

Address: 125 West Ohio Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style:
#51 Family Hotel in Chicago
#69 Romantic Hotel in Chicago
#80 Business Hotel in Chicago

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