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BEST WESTERN River North Hotel

3.0 of 5 125 West Ohio Street, Chicago, IL 60654
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Certificate of Excellence 2014
BEST WESTERN River North Hotel
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BEST WESTERN River North Hotel
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1,443 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

After having a prior booking cancelled we were desperate, and Best Western were really helpful in getting us four nights at short notice - and at a great price! Staff were efficient and friendly, the room was really comfortable, and the location couldn't be better. Easy walking distance to great attractions, with Sweet Home Chicago Blues (blues club) around the... More

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South Lyon, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and the staff friendly. We arrived before check in and were given a room immediately. My husband and I tried taking a nap and there was so much noise in the room above us, we couldn't sleep. The next morning the family above us woke us up early with loud footsteps and noise. I am sure... More

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Akron, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

All staff is very friendly and greets you. Lobby, restaurant and rooms are clean and everything is the room worked as it should. Good location, close to a variety of restaurants, gas, drug store and grocery. About 4 blocks off Michigan Ave.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anchorage, Alaska
1 review
1 of 5 stars Reviewed 3 days ago NEW

The hotel has a tired and grungy feel which they attempt to cover with a bad smelling air freshener. As I anticipate being back in Chicago again at least once or twice in the next 4 years I will be looking at other hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Iowa City, IA, United States
1 review
3 of 5 stars Reviewed 1 week ago

I know it was a Bears home game weekend, but had I known then what I know now, I would not have stayed at this hotel. On the PLUS side: room was very clean and free parking in Chicago is a definite plus. On the MINUS side: the bathroom was very small, less than 30 sq ft, and that included... More

Review collected in partnership with Best Western

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RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review. I'm sorry that you did not enjoy your stay. I hope you'll consider a return visit in 2015, when we'll be renovating. Hopefully the positive changes will be to your liking in the future. Samuel Marketing Mgr. More

1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel about a mile from Trade Center. Not a lot of taxis driving past, empty. Pool far from room, no hot tub. No breakfast, just breakfast bars. Room had enough, bathroom was convenient. Closet within vanity area, private shower and stool.

Review collected in partnership with Best Western

Was this review helpful? Yes
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review! We're very glad you enjoyed your stay, and thank you for your compliments. Our owner was right—we're making renovations throughout 2015. We hope you'll come back to see some of those positive changes for yourself. Samuel Marketing Mgr. More

Michigan, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Best Western River North in downtown Chicago. The hotel is very nice though it is aging, mechanically ;-/ The elevator was a little sketchy, but the rooms were nice, the pool was nice, the room service had a great selection with reasonable prices and really good food! Our concierge could not have been more helpful,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review! We were very happy to host your party for a Chicago trip. Our owner was correct; we will be conducting renovations next year. We hope to have you back in the future! Samuel Marketing Mgr. More

Grosse Ile
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for the free parking and room rate. Was pleasantly surprised, room was spacious and very clean. Not a bad location for Chicago, would probably stay again. Hotel is a little dated, other than that can't say anything negative. Had one parking issue but hotel took care of it immediately.

Review collected in partnership with Best Western

Was this review helpful? Yes
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review and for your recommendation. We look forward to seeing you on a future trip. And know that we'll be conducting renovations in 2015, which we hope will address some of your comments. We'll see you then! Samuel Marketing Mgr. More

Dayton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel for the Downtown Chicago experience Almost everything we like to do was within walking distance This was the second time we stayed at this hotel Does have free parking The bed was extremely comfortable

Review collected in partnership with Best Western

Was this review helpful? Yes
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you very much for your review! We're glad you enjoyed your stay, and we hope to see you again. Samuel Marketing Mgr. More

Illinois, United States
1 review
4 of 5 stars Reviewed 1 week ago

Lovely hotel downtown. Has the feel of 1920-1930. Room door is down a short hallway. It lessens any noise from the hall. Everything I needed was in the room. Great pillows. Temp in room was perfect. Close to Rainforest cafe and MCD if either meet your wants, can see them from the door of the hotel and just across the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for taking the time to share your views. And thank you for your compliments. We hope to see you the next time around. Samuel Marketing Mgr. More

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Additional Information about BEST WESTERN River North Hotel

Address: 125 West Ohio Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Orbitz, TripOnline SA, Despegar.com, Best Western, Odigeo, Otel and Tingo so you can book your BEST WESTERN River North Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western

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