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BEST WESTERN River North Hotel

3.0 of 5 125 West Ohio Street, Chicago, IL 60654
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Certificate of Excellence 2014
BEST WESTERN River North Hotel
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BEST WESTERN River North Hotel
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1,406 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England
Top Contributor
114 reviews 114 reviews
65 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good location with free parking which is a bonus in this area of Chicago - a block away from Hard Rock and a short taxi ride to Navy Pier. A warm welcome at reception. We had a suite which was spacious however the bathroom was very tired looking and tiny. The lift was unreliable - at one point the door... More

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Chaska, Minnesota
1 review
4 of 5 stars Reviewed 3 days ago NEW

We reserved the two room corner suite on the third floor. Cot was spacious with a king sized bed in the bedro and a pull out sofa in the sitting room. Plenty of room for two adults and two kids. Two TVs made it easier also. Free parking a plus. Use the bell hop to carry bags. Lots of kid... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel room is clean. Employees are very friendly and helpful. The bed wasn't the best. Sheets were very thin. Could hear the people walking in the room above us. Also we were by the ice machine and when that was used we could hear it as well as the people next door and in the hall. Compared to other hotels... More

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arnold mo, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

all staff very helpful and friendly; room very clean. will return to our hotel next chicago visit. location was excellent, in the middle of all activities within walking distance. let us remain parked in their FREE parking on day we departed until 2p.m. so we could shop

Review collected in partnership with Best Western

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Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After reading half a million reviews for every trip I go on, I booked this hotel for a 3 night stay. The location was excellent as it was close to so many things within walking distance. The concierge service was also very helpful to our family who had never been to Chicago before. Do not expect an upscale hotel or... More

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Broken Arrow, Oklahoma
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We chose this hotel because of the location and availability of the dates we needed to stay. The hotel staff was very helpful and friendly- easy to work with. We especially liked the discount tickets for local attractions. The hotel room was updated but a little on the small side. The hotel itself is older and needs a bit of... More

Review collected in partnership with Best Western

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RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review and for your compliments. We really appreciate it! And know that we will be renovating areas of the hotel so that guests can experience a more up to date aesthetic. Samuel Marketing Mgr. More

Chicago, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After doing much research for our family trip to Chicago, I found that not only were other hotels much more expensive, but you had to pay for parking. Usually this was 50 dollars above the price of the room. This hotel is not "fancy" but it has everything anyone could want. It is clean, cheaper, pool, great location, free parking,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you very much for your kind review and for taking the time to share your experience with other travelers. We love hearing how pleased you were, and we hope to see you again on a future trip! Samuel Marketing Mgr. More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Was in Chicago on business chose this hotel as my usual was booked. Hotel is ok, definatly dated and a funky odor but it was fine to crash for the night. Main issue I had was with the parking attendants. When we showed up they freaked out cause of the size of my truck I told them it would fit... More

Was this review helpful? Yes 1
Phoenix, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We used this for the Chicago Marathon. Used the hop-on-hop-off bus which stopped across the street.Great location. Restaurants nearby like Hard Rock, Free parking. Free WiFi (take note Marriott). Friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review! We're so glad that you enjoyed your stay, and we hope to have you back again. Samuel Marketing Mgr. More

Senior Contributor
34 reviews 34 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotels is in a good location, fairly easy to find. Free parking a very big plus, nice friendly staff. The lady is showing her age , rooms are clean as is lobby area. Was disappointed that our view from the room we paid $250.00 + was of a brick wall overlooking the garage.

Was this review helpful? Yes 1
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review

Thank you for your review. I'm sorry you did not like your view. In the future, we'd be happy to try to accommodate a request for a room with a view. We have some amazing views of the Chicago skyline, and we'd love for you to enjoy them. Samuel Marketing Mgr. More

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Additional Information about BEST WESTERN River North Hotel

Address: 125 West Ohio Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
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TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Orbitz, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN River North Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western
Hotel Style
#16 Best Value Hotel in Chicago #52 Family Hotel in Chicago #63 Romantic Hotel in Chicago #85 Business Hotel in Chicago

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