We have stayed here a few times in the past couple of years. We initially were attracted by the value of the free parking and the indoor pool, but this hotel has more to offer than just good value. We look for the suite upgrade coupons that appear on the hotels website from time to time. The location has been... More

We recently stayed at the Best Western Plus. It was in an area with lots of fun restaurants and within walking distance (6 blocks) to Michigan Ave. There are bus stops close by and a subway station 3 blocks away. The bell hop named Wallace was amazing. He was always smiling, was so genuine, and just an all around happy... More

The hotel is in a great location...less than a 10 minute walk to Michigan Ave where all the bus stops and shopping are. The free parking is a great plus. We parked our car upon arrival and took the bus system or walked to everywhere we needed to go. The hotel staff was great about getting us directions to places... More

My son and I were guests at Best Western River North Chicago from Aprl 24-28, 2012. I selected this hotel based on an advertisement inAAA's Tour Book of Illinois. My original reason for choosing this hotel was that free parking for one car was offered while other hotels were charging about $20/day to park. (The parking turned out to be... More

The hotel is centrally located, the rooms are kept immaculate and I can't say enough good things about the staff. They made a great trip even better! They make you feel so welcome and go out of their way to be helpful. I will definitely recommend staying here to all my friends! More

We stayed 3 nights at this BW. The primary draw being the free parking and location. We parked the car and took the bus or walked everywhere. The front desk has directions for either of these options (also for driving). The room was up to date. We were on the 5th floor and there was still quite a bit of... More

The rooms were up to date and immaculate, the staff was very attentive. The location is good, saved a lot of money catching taxis to navy pier and the field museum instead of parking my own car. (about 7$ and 10$ for taxis). The stairwells were not attended to and you catch a chance of tetanus. The hallways were hard... More

When I read that National Geographic said this hotel was "The Best Hotel in Chicago" I decided we would stay there. My husband and I stayed for 3 nights, then went to Missouri planning to stay at a different hotel when we returned to Chicago for the rest of our vacation. However, we were treated so well, and we found... More

We followed Route 66 from Chicago to Santa Monica over 23 days. We started off by staying in the BW River North and stayed in several others along the way, all of which were really quite good. The rooms were always clean and it was only the complimentary breakfasts that varied, from ok to non existent, but then it isn't... More