hey all you chicagoans and/or tourists, if you're ever looking to stay at a hotel in the loop, by all means do NOT go to the Whitehall Hotel on E Delaware. The employees are a bunch of corrupt, rude, inconsiderate animals. Not to mention the room service is awful. Oh, unless you like the idea of your room being broken... More

Greatest bed ever -- immersion between layers of the puffiest down is a sensation to be savored. Sort of like being in your own personal cocoon. Not one, but two side chairs, are actually soft comfortable places to sit and have a long conversation. The lobby is a little dim and disjointed, at odds with the splendid accommodations beyond. This... More

We booked The Whitehall through hotwire for less than $100 for a Saturday night. Upon arrival we liked the boutique style. Cecilia at the front desk was very nice and was able to give us a room with a great view from the top floor. The elevators are definitely small as another reviewer noted but we had no issues with... More

This hotel is neat because it's a historic hotel and has that old-world feel similar to the Adolphus in Dallas. The staff is friendly and the rooms are generously sized for a downtown hotel in a large city--plenty of sitting area and large bathrooms. The location is perfect for downtown shopping and close access to public transportation like the buses... More

We stayed the week between Christmas and New Year's, but booked in September with Priceline. We got a super rate and still ended up with a beautiful room on the 15th floor. The front desk staff was friendly and generous, our room was beautiful and the times we ate in the restaurant the food was delicious. The only complaint I... More

I made my reservation at The Whitehall Hotel on expedia.com. When I arrived, Cecelia at the front desk informed me that they had not received any notice of the reservation from expedia. I placed a call and the representative at expedia kept me waiting nearly an hour before he was able to determine that an error in their computer system... More

In December my wife and I stayed at the Whitehall Hotel, a landmark in Chicago. The location of the hotel is outstanding because it is less than one block to Michigan Avenue; the holiday lights, shopping, and fine restaurants are at your finger tips. We did receive a discounted rate which made the stay a good bargain. The room was... More

We found this as an advertized deal on a last minute trip down into Chicago for the night. The location, right behind 4th Presbyterian, across the street from Hancock, can't be beat. The restaurants in area offer a great variety in quick walking distance. The hotel has a more European feel. The rooms are nice, not great, but have good... More

Outstanding location for our shopping trip steps away from Michigan Ave and Water Tower Place. Felt safe. Employees very accommodating except night clerk who was unaware that I could order just coffee from room service. Hotel is marketed as European ... Translated to.... Older, worn, tired etc. needs some Fresh paint and updates No fridge for our leftovers, and NO... More