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The Whitehall Hotel

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105 East Delaware Place, Chicago, IL 60611
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The Whitehall Hotel
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The Whitehall Hotel
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373 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peoria, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

What an amazing place. From the moment we arrived this place did not disappoint. Very friendly staff, clean room and two very nice restaurants. Our roon included a rooftop deck for coffee in the morning or drinks later, magnificent views included. Loved, this wonderful hotel, so glad to have spent our 26th wedding anniversary here.

Was this review helpful? Yes 1
Vienna, Virginia
Top Contributor
80 reviews 80 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I arrived at my Chicago Hilton chain hotel only to find out they did not have my reservation. Turns out there were not any Hilton chain or other chain hotels available on this spring weekday. I was not aware of this boutique hotel, but after much searching, I came across the Whitehall. Surely, one of the last hotel rooms available... More 

Was this review helpful? Yes 1
Jerrod C, Public Relations Manager at The Whitehall Hotel, responded to this review

Dear Craigsworld, Thank you for taking the time to share with us this wonderful review of your recent stay at The Whitehall Hotel. I am elated to see that we delivered with a memorable experience. Our great location and fantastic amenities make us the perfect choice when visiting Chicago for a conference or weekend away. We cannot wait to welcome... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for three nights. Paid 161$ for a corner room. Booked 3 months in advance. Great value...excellent location. Beautiful and very clean rooms. Great linens and towels. Fast elevators. Very friendly staff. Joseph/Concierge is excellent. Front desk staff was not good at directions. Did not receive a warm welcome at check in. Never told me about hotel, comp coffee in... More 

Was this review helpful? Yes
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear Regminc, Thank you for sharing your recent experience at The Whitehall Hotel. I am delighted to see that you would recommend us to other readers. I am sorry for the poor interaction you experienced with our desk staff. We will certainly be addressing this gap in service with our staff. Conversely, Joseph will be thrilled to hear your kind... More 

Cleveland, Ohio
2 reviews
3 of 5 stars Reviewed 1 week ago

I recently had a reservation for 3 nights at The Whitehall, in conjunction with a weekend conference I attended. I called to extend my reservation by another 2 days when my husband said he also had business in Chicago the following Monday. My reservation was accepted by "Debbie" on the phone. My husband and I had stayed at The Whitehall... More 

Was this review helpful? Yes
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear Barbara W, Thank you for bringing your recent stay to our attention. I want to sincerely apologize for this oversight, and assure you that it is certainly not representative of the level of service we strive to provide. When we confirmed that we did indeed have space available to extend the reservation we made a promise, and I am... More 

Fort Wayne, Indiana
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the hotel was clean. It is an older building which really adds to the feel of a "Old School" downtown Chicago hotel. One you might imagine that Don Corleone may have frequented! Lots of character. Staff was good. No complaints. Rooms are small but comfortable. The bathroom tile is my room could have used a better cleaning. Slight soap... More 

Was this review helpful? Yes 1
Jerrod C, Manager at The Whitehall Hotel, responded to this review

Dear Dean R, Thank you for taking a moment to share your recent experience at The Whitehall Hotel. I am glad to see that you enjoyed our vintage charm. Our staff will be delighted to hear your kind words. I am sorry to hear of the housekeeping oversight in your room. We will certainly address this with our team and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at The Whitehall as an attendee at the first annual 100 People Who Care Alliance conference at the Newberry Library. From the moment I entered the hotel at 8:30 AM, I was greeted with professionalism and caring individuals. EVERY and I mean EVERY staff member that I encountered was service-oriented, pleasant, nice, caring and knowledgeable. They made my... More 

Was this review helpful? Yes 1
Jerrod C, Manager at The Whitehall Hotel, responded to this review

Dear Susan N, Thank you for sharing this wonderful review of your recent stay at The Whitehall Hotel. It was a pleasure hosting you and the conference alike. I am thrilled that our dedicated staff made your time with us truly one to remember. They will be delighted to read your kind words. We hope to see you again soon... More 

Stewardson, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We checked in late because our train was late getting in. The young man at the desk met us with a smile and said yes we are expecting you. He made us feel very welcome. Our room was spotless clean. The bed was very comfortable. I loved the duvet. Very snuggly. The bathroom was super clean. Plenty of hot water... More 

Was this review helpful? Yes 1
Jerrod C, Manager at The Whitehall Hotel, responded to this review

Dear LisaB9007, Thank you for taking a moment to share your recent experience at The Whitehall Hotel. I am delighted to see that our staff made you feel right at home during your stay. They work hard to create the perfect experience for all of our guests. We cannot wait to welcome you back on your next weekend getaway! Kind... More 

Peoria, Illinois
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Whitehall Hotel will forever hold a special place in my heart. It was one of the first places my girlfriend and I stayed together when we rang in the New Year 2014. The hotel's location is in close proximity to everything. The staff was warm and inviting, and the room was very clean and tidy. Fast forward a year... More 

Was this review helpful? Yes 4
Jerrod C, Manager at The Whitehall Hotel, responded to this review

Dear Joseph C, Thank you for providing this fantastic review of The Whitehall Hotel. We are honored that you chose us for such a momentous occasion! Joseph will be thrilled to hear your kind words. He truly knows how to make any occasion one to remember and we are lucky to have him. We cannot wait to welcome you and... More 

Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous hotel that is near most everything there is to do. Staff was very friendly and helpful. The room was very clean and comfy. I loved everything about this hotel. I definitely plan to stay there again.

Was this review helpful? Yes 2
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Susan M, Thank you for taking the time to submit a 5-star review about your recent experience here at The Whitehall Hotel. I am glad that you enjoyed our location which is just minutes away from public transportation, shopping, and fine dining. I am also delighted to hear that you found the rooms to be clean and comfortable and... More 

St Cleer, United Kingdom
Top Contributor
53 reviews 53 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What a fab boutique hotel. It's not just the hotel that is full of old Chicago character, but the staff too! We had a very warm welcome from the valet parking attendant and reception staff after a long days travelling from the UK. We were on the 20th floor and the room was excellent with a massive comfortable bed and... More 

Was this review helpful? Yes
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Andy S, Thank you for submitting a 4-star review on TripAdvisor about your stay at The Whitehall Hotel. As a member of the Historic Hotels of America, our property offers a unique blend of old-world charm and modern amenities and we are pleased you enjoyed both during your stay with us. Thank you for taking the time to share... More 

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Neighborhood Profile
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Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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