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All 174 Chicago hotels

The Whitehall Hotel

4.0 of 5 Hotel   |   105 East Delaware Place, Chicago, IL 60611 (Near North Side)
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Ranked #87 of 174 Hotels in Chicago
A recent review
5 of 5 stars reviewed 6 days ago
Alinval Waukegan, Illinois
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319 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ames, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars NEW

At first sight, the hotel seemed great. I can not deny the Whitehall of a great location or of it's fun European style rooms. But the staff and service is so poor I refuse to go back. The policies online are not at all in line with what actually happens. The staff was so incredibly rude I wouldn't recommend this... More 

Was this review helpful? Yes
Waukegan, Illinois
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment we walked into the Whitehall we were greeted by the front desk staff for a smooth friendly check-in. The front desk manager Micheal Grimes took time out of his busy schedule to give us a quick tour. I was unaware of the hotel's rich history and wonderful ambiance. I have stayed at many hotels due to business... More 

Was this review helpful? Yes 5
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Alinval, Thank you for submitting such a kind review based upon your past stay here at The Whitehall Hotel. It was an absolute delight to assist you and your fiancé. I am glad that you enjoyed the suite and the short personalized tour that I provided. It was truly our pleasure to have you as a guest and I... More 

Senior Contributor
27 reviews 27 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Place to stay for the weekend! The hotel has a great location and is close to Michigan Avenue, some great restaurants and other great areas of Chicago! The bar area is also very nice and a great place to have a drink and relax! I would definitely recommend staying here whether it be for a night or longer!

Was this review helpful? Yes 3
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Cody B, Thank you for taking the time to submit a review on Tripadvisor. I am happy to see that you enjoyed yourself this past weekend by having a relaxing drink at The Whitehall lounge. The lounge really adds to the overall charm of the hotel and at one time it was actually called “The Whitehall Club.” I am... More 

Ada, Michigan
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is wonderful. The bed...we were in room 713 and despite a pillow top over the mattress; the mattress itself was VERY old and provided no support at all! I awoke with back spasms. The doorman and valets were extremely friendly and welcoming. It is an older hotel but well maintained in terms of furnishings, carpet, bathroom etc. (except... More 

Was this review helpful? Yes 1
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Shanny1419, Thank you for taking the time to provide feedback about your recent stay here at The Whitehall Hotel. I am truly pleased to see that you enjoyed our location as well as the friendliness of the staff. On the other hand please allow me to apologize for not meeting your expectations in regards to the mattress quality and... More 

Crown Point, Indiana
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of the hotel is perfect. The pillowtop mattresses they used at this hotel were incredible. We had a wonderful experience here. When we first checked in and found our room, there was a sort of sewer smell coming from the bathroom. We told the front desk as we were walking out and when we came back a couple... More 

Was this review helpful? Yes 2
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear ksautter, Thank you for submitting a review based upon your recent stay here at The Whitehall Hotel. I am thrilled to see that you considered our location to be perfect. I could not agree with you more because we are just moments away from public transportation, city attractions, and some of the finest restaurants in the world. I am... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was excellent in facilities, cleanliness, service. The beds excellent, super comfortable. Because of the snow, we had a chance to have breakfast and dinner at the hotel. We had a very good time and were pleased by the cost-benefit ratio of the Whitehall Hotel. Special commendation to Debbie (such a fine lady) at the Front Desk and Jake,... More 

Was this review helpful? Yes 2
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Maricela R, Thank you for submitting a review in regards to your most recent stay here at The Whitehall Hotel. I am happy to hear that you found our employees to be very attentive and personable. Customer service is our highest priority and comments like yours the staff really enjoy sharing with one another. With this in mind, I... More 

Top Contributor
64 reviews 64 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel seems has been recently remodeled. Very well located at Magnificent Mile, close restaurants and Shopping places. The room is spacious for one person, the bathroom is a little tiny, but the heating system and the shower are great. Be aware about the minibar items: if you pick up any item it will be billed to your account. Sure... More 

Was this review helpful? Yes 3
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear osvaldofalvesjr, Thank you for taking the time to submit a review about your recent stay here at The Whitehall. I am thrilled to see that you enjoyed the location of the hotel as well as our shower and heating system. We are conveniently placed in the heart of Chicago’s Gold Coast area which offers some of the finest retail... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Whitehall Hotel February 11-15 for our 10th wedding anniversary weekend. The hotel's location can't be beat. Just a block off the Magnificent Mile is convenient to lots of shopping and restaurants. Our room was beautifully decorated with a comfy bed. I did have to request another blanket because I was chilly with just... More 

Was this review helpful? Yes
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Jlabbee, Thank you for taking the time to submit a review based upon your recent stay here at The Whitehall Hotel. I am excited to see that our staff was super friendly and provided you with great customer service. On the other hand I would like to apologize for your disappointment with the lack of wireless internet. The hotel... More 

Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The doorman immediately retrieved our bags from the cab and did not expect to be tipped. The staff was very friendly. The rooms were very nice, huge TV, and the bed extremely comfortable. The bar was very inviting, bartender, Jose, very attentive. The Italian restaurant's food was delicious and very reasonably priced. Great place! We will be back the next... More 

Was this review helpful? Yes 2
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear ginger b, Thank you for staying at The Whitehall Hotel and sharing your experience on Tripadvisor. I am absolutely overjoyed that you found the staff very friendly and the accommodations to your liking. We have a wonderful staff here and our number one goal is to ensure that all of our guests are comfortable and happy with their stay.... More 

Denver, Colorado
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment the doorman opened the door for me to check out we were treated like queens. Every person we encountered at this hotel was professional, friendly, and waiting to go above & beyond! The service was unbelievable! Michael made sure my daughter & I's visit went without a hitch( of course there's always something, but I made a... More 

Was this review helpful? Yes 3
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Traci W, Thank you for your kind words and positive review. I am thrilled to hear that the staff provided you with excellent customer service that surpassed your expectations. Elvis and Jake are wonderful people and it will bring smiles to their faces to see your pleasant comments. I will personally see to it that they are made aware... More 

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Additional Information about The Whitehall Hotel

Address: 105 East Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Whitehall Hotel 4*
Number of rooms: 221
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Also Known As:
Whitehall Hotel Chicago
Hotel Style:
#14 Best Value Hotel in Chicago
#45 Luxury Hotel in Chicago
#69 Family Hotel in Chicago
#80 Business Hotel in Chicago
#84 Romantic Hotel in Chicago

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