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The Whitehall Hotel

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105 East Delaware Place, Chicago, IL 60611
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The Whitehall Hotel
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The Whitehall Hotel
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359 reviews from our community

Traveler rating
    150
    123
    52
    20
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51
129
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Walking distance to all shopping, and great restaurants Outstanding staff!!!! Warm welcome when you return, Bizarr treats you like family, so happy to see you again. At the front door Cesar is always welcoming, wants to ensure that your stay is going well. Constantly asks if there is anything he can help you with. This is our go to hotel... More 

Was this review helpful? Yes 1
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear kevinjm2014, Thank you for your wonderful five star review regarding your last stay at the Whitehall. It was great to see that you really enjoyed our staff and location. I will be sure to pass along your comments to the entire staff as well as an extra thank you to Bizarre and Cesar for all their exceptional service in... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My partner and I loved our stay at the Whitehall Hotel! Staff was amazing from the day we arrived to the very last day. They were very friendly, attentive, knowledgable, and very happy. The rooms are clean, comfortable beds, and very quiet at night. The restaurant has very good food. Definitely stay here again!!

Was this review helpful? Yes 3
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear gea02gea, Thank you for submitting such an outstanding 5-star review on Tripadivsor. I am absolutely thrilled to see that you and your partner loved your stay and found the staff to be very friendly and helpful. I will be sure to share your complements with all of the staff especially housekeeping and the restaurant for providing you with clean... More 

Lebanon, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great experience at the hotel. Bizarre made us feel very welcome and at home. The rest of the staff was very friendly and helpful also. The hotel was clean and very well located in the Chicago area. The restaurants were good but would have been nice if either of them had a kids menu. Thank you

Was this review helpful? Yes 2
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Anna M, Thank you for submitting a 5-star review on Tripadvisor. I am absolutely elated to read that you had such a great experience here at The Whitehall Hotel. Providing top notch customer service is our highest priority so I am glad to see that the whole staff was very friendly especially Bizarre. I will share your review with... More 

Plantation, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Best Bed in the HOTEL business bar none! This is the place to stay for a business trip! Great food right around the corner as well. The staff was great and the lounge was very nice. Would recommend this hotel. :);):)

Was this review helpful? Yes 2
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Tamari A, Thank you very much for your wonderful comments about our hotel. I am delighted to hear that you had such a great experience here at The Whitehall. I will be sure to share your comments with the entire staff because they love hearing positive guest reviews. The beds are some of the finest in the world and... More 

Sycamore, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

By now I have stayed at the Whitehall Hotel a number of times and each time I have had a wonderful experience. The staff are very warm and accommodating, the property has been refurbished and the rooms are comfortable. The location could not be better, steps away from the Mag Mile! This hotel is my go to hotel when I... More 

Was this review helpful? Yes 3
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Laura F, Thank you for submitting a 5-star review about your recent stay at The Whitehall Hotel. I am delighted to hear that you enjoyed our location and found our staff to be warm and accommodating. I will personally pass along your kind words to our food and beverage staff and congratulate them for a job well done. They... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was a great experience. Every staff member had a super nice and elegant personality and adequate. They made this trip a lot more enjoyable! The doormen liked to have fun with us and the elevator lobby doormen made it feel like a safe enviorment

Was this review helpful? Yes 3
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Sisamingus, Thank you for taking the time to submit a review. I am thrilled to hear that your experience at The Whitehall Hotel was a great one. I will be sure to share this review with the entire staff especially the doormen. Guest safety and security is a top priority so hearing that you had an enjoyable stay in... More 

Halifax, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Group of 5 stayed at The Whitehall in March as we had travelled to watch our first ever Bulls Game ( they won yayyy !!!). Had a fantastic stay, rooms clean and fresh and as other reviewers have noted the beds were very comfortable! In a fantastci location just off the magnificent mile and surrounding shopping centres such as the... More 

Was this review helpful? Yes 4
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Karen1770, Thank you for submitting a 5-star review based upon your last stay here at The Whitehall Hotel. It is wonderful to hear that you found our rooms to be fresh and clean and the beds to be comfortable. I am also thrilled to see that you had a fantastic stay and were able to enjoy your first Chicago... More 

Huntington Beach, California
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose The Whitehall for our recent 4-night stay in Chicago due to positive reviews and a reasonable rate. I had asked for a higher level room & we were given a beautiful 16th floor room with a nice city view. It's in the Pinnacle category which costs a bit more, but is worth it in my opinion. There's lots... More 

Was this review helpful? Yes 4
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Selder-Travel, Thank you for your review based upon your recent stay here at The Whitehall Hotel. Reading such positive feedback from a seasoned traveler like yourself helps us better understand and focus on our guests needs. The hotel is currently restoring the facade of the building to maintain its overall integrity and its charm. The fact that it did... More 

Illinois
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'll admit it----I reserved a room at Whitehall Hotel over Easter weekend primarily because my first choice wasn't available. Whitehall was somewhat less expensive but in the same general area as the first choice. I went in with moderate expectations, and came out with the decision that Whitehall, not the other place, would be our "go to hotel" for future... More 

Was this review helpful? Yes 4
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Toliettduckk, Thank you for submitting such a stellar review based upon your stay here at The Whitehall Hotel. I am absolutely thrilled to see that we exceeded your expectations even though our hotel was not your first choice. There are many lodging options when you travel to such a large city like Chicago so hearing that this will be... More 

Walkerton, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Felt that some of there staff could use a little more training, management was okay and ice service was slow. Bed was broken in first room felt that should have been checked, but changing rooms was no problem. Was very grateful to meet bellboy Alex Flood who has been with the hotel 21 years! Had a wealth of knowledge and... More 

Was this review helpful? Yes 4
WHallManager, Front Office Manager at The Whitehall Hotel, responded to this review

Dear Calvin173, Thank you for your kind comments in your review. I was glad to see you really enjoyed your stay with us and I will be certain to pass along your comments to Alex, Joseph, and Don for being so helpful. They are fantastic team members for the hotel and guests really enjoy their hospitality and genuine customer service.... More 

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Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.

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