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All 172 Chicago hotels

The Whitehall Hotel

4.0 of 5 Hotel   |   105 East Delaware Place, Chicago, IL 60611 (Gold Coast)
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Ranked #82 of 172 Hotels in Chicago
A recent review
3 of 5 stars reviewed yesterday
Paula K Belle River, Canada
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233 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belle River, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is an older hotel that is in some need of updates but in great location within walking distance to magnificent mile. Comfortable beds and quiet location for a good nights sleep in a large city. Average hotel with deal from Hotwire.com, but we would have been disappointed if we had paid full price. Hotel parking is expensive so we... More

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Guadalajara, Mexico
Senior Contributor
26 reviews 26 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked 5 nights and we got a great surprise. From the doormans to the Manager, EVERYBODY gives the extra to make you feel welcome. Manager Mr. Sean Coghlan is the best. I contacted him with some concerns about some not-so-good comments I read here and he was more than open to my inquiries and did what it took to... More

Was this review helpful? Yes 1
Port Jefferson, New York
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Usually I don't stay in hotels this nice, but a great deal on Hotwire made it affordable. I was in need of SLEEP as I had spent a very sleep deprived weekend prior to checking in. The bed and pillow were pure bliss and I slept for 11 HOURS I never do that. The front desk and bell staff were... More

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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Got an amazing deal on the Whitehall via Hotwire - $120 for one night! Getting to the hotel and finding exemplary staff like Bizarre, coupled with a perfectly-sized room really made my trip... I'd highly recommend the Whitehall if you're looking for an affordable option along Michigan Avenue and can handle a bit of wear & tear. The staff really... More

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Nashville, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I've stayed at the Whitehall twice in two years, but they remembered me when I checked in. Fortunate timing got me upgraded to a larger room on the 10th floor. As has been said, the beds are fantastic. The lobby area is a little confusing but has a fun drawing room behind the check-in desk that's a great place for... More

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Sean C, General Manager at The Whitehall Hotel, responded to this review

Dear Tara A, Thank you for your review on your recent stay at the Whitehall. It was wonderful to see that you really enjoyed the hotel. I have passed your comments on to our engineering department in regards to the comments you had about maintenance issues. I can assure you they will rectify the situation and thank you for bringing... More

Hamilton
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Initially when we arrived to the hotel, an issue arose with our room. The customer service was excellent, and they upgraded our room to a king suite. The location was wonderful, so close to the Magnificent Mile. Close to many great restaurants. Complimentary coffee was offered in the morning. The only negative was the small elevator.

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Sean C, General Manager at The Whitehall Hotel, responded to this review

Dear Christine B, Thank you for your review regarding your stay at the Whitehall. I was happy to see that the issue with your room was resolved and you enjoyed your stay with us. I will be sure to commend the front desk staff for ensuring that you were comfortable during your stay. I believe all the employees here are... More

Veracruz, Mexico
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel seems old specially in The hallways, other than that the bedrooms and the rest of The hotel is renewed. They have The most confortable bed and the rooms are spacious. Most of The staff is super friendly and willing to help always. My only downside is that they never restock The amenities in The bathroom (body lotion, shampoo,... More

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Sean C, General Manager at The Whitehall Hotel, responded to this review

Dear melissavaller, Thank you for your wonderful review of your recent stay with us. It was great to see that you really enjoyed your stay with us. I do apologize for the issue you had with the bathroom products and I have passed your comments on to our housekeeping manager so that we can ensure all rooms have the required... More

Bedford Park, Illinois, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great location, boutique hotel,Amazing comfortable bed. Asked for a room with a view explaining it was our 25th wedding anniversary and we stayed during the weekdays not a weekend and our room overlooked an alley parking lot, that was very disappointing. Smaller intimate vintage like hotel

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Sean C, General Manager at The Whitehall Hotel, responded to this review

Dear Kim S, Thank you for your recent review regarding the Whitehall Hotel. I do apologize that you were placed in a room that did not have a good view. We do try and ensure that our guests are happy with their room and view, but it looks like we dropped the ball for your stay. I was glad to... More

2 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel for 5 nights and arrived on Sept. 27. The location was excellent; very close to Michigan Avenue in the area where the John Hancock building is located. The rooms were not as nice as they appear in the hotel web site. Regarding cleanliness the shower had mold in one corner. Cleanliness of... More

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Sean C, General Manager at The Whitehall Hotel, responded to this review

Dear Lalicris, Thank you for your review on the Whitehall. I do want to apologize that the hotel was not up to your expectations or even our expectations. I have passed your comments to our housekeeping manager so that she can rectify the issues immediately. We expect our rooms to be clean and in good repair for our guests and... More

Charleston, West Virginia
Top Contributor
62 reviews 62 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I happen to like smaller hotels that have a flare to them and the decor isn't cookie cutter. The decor and appointment's were very warm and well done. Our room was small but well laid out and very tastefully decorated. The staff could not have been any nicer or more professional extremely personable. They honestly liked you and wanted to... More

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Sean C, General Manager at The Whitehall Hotel, responded to this review

Dear rreishman, Thank you for your wonderful comments on the Whitehall. It was great to see that we were able to exceed you expectations throughout your entire stay. I will be sure to pass along all of your wonderful comments to the entire staff. They will be very pleased that you immensely enjoyed your stay with us. I hope we... More

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Additional Information about The Whitehall Hotel

Address: 105 East Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Whitehall Hotel 4*
Number of rooms: 221
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Also Known As:
Whitehall Hotel Chicago

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