I will never stay at this place again. They ripped us off. Hotwire rated it as a 4-star, but this is certainly not at that level. I will never stay at White Hall again, and I will never use Hotwire again. Terrible mistake. more

This historic hotel, located one block from the Hancock Tower and Magnificent Mile, was warm, cozy and had an outstanding staff. They worked overtime to make us feel at home. Right outside the door was immediate access to everything wonderful in Chicago. It reminded me of small hotels I have stayed at in London and I would not hesitate to... more

We arrived at 6:00 PM, to wait 20 minutes in line to check in. There were stations for two agents, but one overwhelmed individual had to handle all the guests. The bellman never arrived, contrary to promise. The small hotel elevator took us to the 4th floor, complete with plastic sheets on the carpeting. As we entered our room, we... more

I think I paid about $65 for this room, and I got what I expected for that price--a very nicely done room that's showing its age. The room was decent-sized and clean, slightly frumpy and a little worn. It had a nice big closet and a pretty but very small marble bath. The furniture was nice, but nothing special, with... more

My wife and I stayed here Dec 31- Jan 03 and loved it. You will be hard pressed to find a better location and the staff was super friendly and upgraded our room even though we booked through Hotwire at a really cheap rate. There was plastic in the hall due to the renovation but it was not a big... more

Hotel was as described and whilst there was obvious works going on in the hotel we never heard anything. Staff were always polite and welcoming and its situ is ideal. I would recommend The Old Pancake House for breakfast, as per other trip advisor recommendations, it is superb quality and value. more

We chose to stay at the Whitehall because of its location to the event we were attending at the Four Seasons. I was surprised at the wonderful service received from the valet, doormen, front desk. and the friendly bartender. The location is perfect for shopping! We had a large room with a king bed and it was clean. I also... more

this hotel is smack bang in the middle of everything great location and great hotel ,hotel rooms are lovely what more could you need.. more

We stayed at the Whitehall for five nights in mid October at a good rate, the very first destination of an extended round the world post-retirement trip with our backpacks. The helpful receptionist gave us a beautiful junior suite when she heard about our plans. This historic hotel is really well located, just off Michigan Avenue and very smartly decorated... more