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The Whitehall Hotel

Hotel website
105 East Delaware Place, Chicago, IL 60611
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The Whitehall Hotel
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399 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victorville, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I read other reviews and had some concerns. I saw complaints about small bathroom, room, lobby, elevator! Here's the review you need to read. This hotel was better than most 4 stars and some 5's as well. For instance, other 4 stars put all their money into the lobby for first impressions and give you the basic room. This was... More 

Was this review helpful? Yes 1
Eltham
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for two nights as the start of our Route 66 trip. Unfortunately when we arrived we found our accommodation for the next two weeks had been mistakenly cancelled. The lady at the desk who was named Bizarre went out of her way to help sort things out which eventually happened. All the staff at this well located hotel... More 

Was this review helpful? Yes 1
Umea, Sweden
Level Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Whitehall Hotel in Chicago, Illinois, is an older hotel with old world charm. We stayed in a corner room which was light and nicely. The best thing about the hotel is location. It was close to the Millennium Mile, with all the shops, and there were many restaurants within walking distance. Despite the central location, we were not disturbed by... More 

Was this review helpful? Yes 1
Teaneck, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff was wonderful. They were welcoming and eager to help. In particular, the front desk was staffed by a woman named Bizzarre who helped make arrangements, gave great suggestions and was a pleasure to deal with.

Was this review helpful? Yes 1
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear Rachel B, I cannot thank you enough for sharing this fantastic review of your recent visit to The Whitehall Hotel. Bizarre will be elated to hear your kind words and proud to learn of her great service provided. We are very lucky to have her on the team. I cannot wait to welcome you back soon for another memorable... More 

Appleton, Wisconsin
4 of 5 stars Reviewed 6 days ago NEW

This was our first trip to Chicago as a couple, we were there visiting a fertility clinic for future endeavors and we stayed at the Whitehall Hotel. To our surprise we were upgraded to a very beautiful room/flat. The service was amazing. We had a small issue with our vehicle/parking but the staff worked swiftly to resolve the issue. One... More 

Was this review helpful? Yes
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear MandyLK13, I am very pleased to read you enjoyed your visit to The Whitehall Hotel despite the small setback with your vehicle. I am relieved to hear that our team handled the situation quickly and to your liking. Furthermore, thank you for the kind words about our great guest rooms as I am glad that you enjoyed the upgrade.... More 

Avon, Ohio
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We traveled into the city for 1 night stay (with kids). We all loved the charm of the building. Very, very clean. The staff members were all so friendly and helpful. They helped arrange a room close to the stairs, only a few floors up-2/3 of our kids do not like to get into an elevator. Furthermore, being pretty unfamiliar... More 

Was this review helpful? Yes 1
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear Anne R, Thank you so much for sharing this wonderful review of The Whitehall Hotel with us. I am thrilled to hear that you and your children enjoyed your stay. Our fantastic location certainly does make us the perfect choice when looking to explore the city. Furthermore, we work hard to make sure every guest feels welcomed and recognized,... More 

Saddle Brook, New Jersey
Level Contributor
1 review
3 of 5 stars Reviewed 6 days ago NEW

The overall appearance, amenities in the hotel were okay. But the impressive part was the great customer service. The staff was very accommodating and nice. The location was great, walkable distance to the bus stops and nearby a lot of tourist locations. It was very easy to get cabs to travel around.

Was this review helpful? Yes
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear VeggieFOOdie, Thank you very much for sharing your recent experience at The Whitehall Hotel. I am thrilled to see that you enjoyed our one of kind customer service. Our staff works hard to make sure no guest request goes unfulfilled. I hope to welcome you back soon for another fantastic stay in the heart of Chicago's Magnificent Mile. All... More 

Chicago, Illinois, USA
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had to make a quick trip to Chicago and I was able to get a last minute booking. Great location near shopping on Michigan Ave. and playing on State Street. Staff was friendly and accomodating. Room was well decorated and spacious for the area. Despite a lot of street noise, (traffic, construction, etc.) room was quiet.

Was this review helpful? Yes
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear Edgar B, I want to sincerely thank you for providing this great feedback on your recent visit to The Whitehall Hotel. I am delighted that we delivered on providing a quiet and convenient stay in the heart of Chicago's Magnificent Mile. I hope to get a chance to welcome you back perhaps for a longer stay next time so... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed from June 13-17 and everyone we dealt with from the front desk to the bellman to the engineer were polite and eager to please. Special thanks to Joseph the concierge and Whitney at the front. The bed was fine the bathroom tiny and in today's society to not have a safety bar in the bathtub is inviting trouble.... More 

Was this review helpful? Yes 2
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear Paul S, Thank you for taking a moment to review your recent stay at The Whitehall Hotel. I am glad that despite a couple of setbacks our staff was able to make you feel at home. We are lucky to have them as your kind words will certainly make them smile. I am sorry for the malfunction with our... More 

Detroit, Michigan
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at the Whitehall on June 7th for one night. It was a wonderful stay. Excellent customer service and smiles by everyone we encountered. Bizarre greeted us and took care of our car as well as checking us in. Javas who is security assisted us with our bags and was extremely helpful. Emir greeted us and... More 

Was this review helpful? Yes 1
Jerrod C, Guest Relations Manager at The Whitehall Hotel, responded to this review

Dear Chavilicious, Thank you for taking a moment to share this wonderful review of your recent stay at The Whitehall Hotel. I am thrilled to see that our staff made such a great impression. They will be proud to learn of their great service provided as they work hard to make sure no guest request is overlooked. I look forward... More 

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Neighborhood Profile
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Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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