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Four Seasons Hotel Chicago

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120 E. Delaware Pl., Chicago, IL 60611
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Four Seasons Hotel Chicago
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Four Seasons Hotel Chicago
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1,497 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Leamington Spa, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

One night on a business trip in Chicago, returned to the Four Seasons, reminded me of just how poor some other hotels really are. Great staff, great room, fast free wi-fi, great breakfast including gluten free toast that actually tasted like toast. Difficult to stay anywhere better in Chicago and compared to London hotels, good value for money too.

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Columbus, Ohio
Top Contributor
67 reviews 67 reviews
8 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have always wanted to go to a four season's hotel so decided to treat myself for my birthday...The room was spacious and clean, the service extremely attentive (a bit too much, they knocked at our door three times within two hours to check if we needed water)- The location is perfect- Wifi was perfect, much faster than average--The room... More 

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MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Lola M, I hope that you had a very happy birthday! I am so glad that you enjoyed your experience here with us. Thank you for the nice notes and for the feedback on how we can improve, we appreciate knowing what our guests would like to see in the guestrooms. We hope to welcome you back to the... More 

Jackson, TN
Contributor
20 reviews 20 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Returning from Spring break in Mexico with my wife and kids (girl 6, boy 9) we landed in Chicago to find out our connecting flight back to Nashville was cancelled, as were all flights for that night and the next morning due to a March blizzard this past Monday morning. I have stayed at the Four Season Chicago in the... More 

Was this review helpful? Yes 2
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Triipin Taylor, I am thrilled that what could have been a disappointing travel glitch turned into such a positive experience. The hotel loves to welcome children, and I am delighted to hear that they enjoyed the amenities and kids activities. Thank you so much for all of the kind feedback, we really appreciate you sharing this with us. We... More 

Wayne
2 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am a big fan of all Four Seasons properties .You always feel welcomed with their terrific staff .Service and quality is always top of the line ,however my story goes beyond that. We stayed at the chicago property over one month ago and since we have arrived home my wife has been searching for a specific bag that was... More 

Was this review helpful? Yes 2
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear John, Thank you so much for sharing this story with us. I am thrilled that your wife's jewelry was returned back to her. We always try to do our best to help our guests in any situation and even though this was a month later, I am so glad that she has all of her belongings back. We hope... More 

Franktown
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel during the chains, book 2 nights, get the 3rd night free promotion. The hotel has an ideal location for walking to the sights and venues along Michigan Avenue. Each of the staff members were friendly and helpful. We only had breakfast and nightcaps at the bar/restaurant, but thoroughly enjoyed them. Great fitness center, as well.... More 

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MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Van D, I am delighted that you enjoyed the hotel and the location. I am glad that you were able to experience all that surrounds the hotel and that you were able to visit Allium and the spa. We hope to welcome you back to the Four Seasons Hotel Chicago in the near future. Best regards, Michele Grosso General... More 

Plover, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We traveled this time with two smaller children, the most important two things to me. Well, they both can't stop talking about the trip. The little things make all the difference, they knew our names, had small treats in the room, a play room. The list goes on and on, our main concierge Karen was phenominal. Pizza making was a... More 

Review collected in partnership with this hotel

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MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Jerry K, I am so glad to hear that your family enjoyed their stay in Chicago! The hotel loves to welcome children to the hotel, and I am happy to hear that we were able to make their trip memorable. The pizza class is always a hit for the children, I am glad that they were able to experience... More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a short trip to Chicago and was looking forward to my stay here. Everything was on par of what you have come to expect from this fabulous hotel chain. Great luxury. Great view. Only thing missing was a little more of a personal connection.... But would definately stay here again!

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MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Rucranky, Thank you for the nice comments. I am glad that you enjoyed your trip to Chicago. Thank you for your feedback regarding the personal touches, our staff always strives to create personal connections with each guest, and I am sorry that you did not feel that we accomplished this. We hope that we will get the chance to... More 

Sao Paulo, SP
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on a upscale room with family. Was not impressed. Speaking the truth, I was bummed. The view is breathtaking, the room amenities were good, and we found candies to our daughter every night. However, not impressed. No X factor, no pampering; felt like a good room of a good hotel chain. No awesomeness. Oh, Wifi? Free for a single-device... More 

Was this review helpful? Yes 2
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Rodrigo F, Thank you for sharing your feedback with us. I am glad that you enjoyed the view and the amenities for your daughter. I am very sorry that you felt that way about the hotel and we hope to get another chance to welcome you back to the Four Seasons Hotel Chicago in the future. Best regards, Michele... More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Stayed in a suite to celebrate my wife's birthday. The room was phenomenal as was every aspect of the hotel. We had a great view of the lake from our room. The staff was very friendly and the service was excellent. We had planned to spend some time shopping on Michigan Avenue and the hotel is in a great location... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear RT315, I hope that your wife had a wonderful birthday! I am glad that you enjoyed everything during your stay and that you got to do some shopping! We hope to welcome you back to the Four Seasons Hotel Chicago for many more special occasions. Best regards, Michele Grosso General Manager More 

Oxford, Ohio
Top Contributor
98 reviews 98 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great stay at the Four Seasons Chicago. The lake view room was gorgeous, bedding comfortable and bathroom is beautiful. I think the best part was the staff. They really go out of their way to please you. I used the gym and steam room and they are wonderful. I did not want to pay $67 for valet... More 

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MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear MTR5959, Thank you for taking the time to share your feedback with us! I am delighted that you enjoyed everything during your stay, thank you for the nice notes about our staff. I understand your concerns with the parking, we do not own the parking garage so unfortunately we do not have control over the prices. I apologize about... More 

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