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Four Seasons Hotel Chicago

5.0 of 5
120 E. Delaware Pl., Chicago, IL 60611 (Gold Coast)
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Four Seasons Hotel Chicago
Ranked #1 of 165 hotels in Chicago
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681 reviews from our community

Traveler rating
    545
    89
    31
    9
    7
See reviews for
Families
174
 
Couples
177
 
Solo
34
 
Business
189
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013 NEW

I can't think of anything that wasn't great about this hotel. We stayed on a corner suit on the 35th floor with views of the lake. Wow! All the staff were brilliant, the guys at the front door, front desk,beaters at breakfast, spa staff. Great gym and pool too.

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Lemont, Illinois
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 18, 2013 NEW

We stayed there on a recent weekend. From the moment you arrive, the service is first class and it doesn't stop until you walk out the front doors. The lobby bar was a great place to start your outside activities. Great selection of all types of drinks served in an incredibly classy and distinguished atmosphere. We had a hard time... More

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See 5 more reviews by BDG6610 for Chicago
Boston, MA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2013 NEW

Just returned home from 4 days in Chicago. I cannot begin to say enough about how amazing our stay was!!! From the doormen, bellman, concierge, check in, room service staff and housekeeping. We loved it!!! Had a corner suite with great views. If you are looking for a first class experience in Chicago, this is IT!!!

Was this review helpful? Yes 1
See 4 more reviews by TravellingFamily1 for Chicago
Michele G, General Manager at Four Seasons Hotel Chicago, responded to this review
June 17, 2013

Dear Travellingfamily1, Thank you for your review. We appreciate your feedback and we look forward to welcoming you back. Sincerely, Michele Grosso General Manager More

New York, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013 NEW

Excellent on arrival service, gorgeous suite with magnificent views. close proximity to high end shopping -- perfect for business or pleasure. The front desk staff did their utmost to ensure that I knew where to go how to get there etc. having arrived from NYC to cold climate in Chicago I was in a great spot to run out and... More

Was this review helpful? Yes 1
Michele G, General Manager at Four Seasons Hotel Chicago, responded to this review
June 17, 2013

Dear Charlotte984, We are truly thankful for your wonderful review and are happy you had a superb experience. We look forward to welcoming you back. Sincerely, Michele Grosso General Manager More

Lenox, Massachusetts
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 14, 2013 NEW

The most disappointing visit to any Four Seasons we can recall. A warm welcome from the doorman and a swift checking were the only high points. The room decor was tired and bland, badly in need of refreshment. The room needed a thorough cleaning, crumbs in carpet, smears of food on room service menu and a remote so disgusting we... More

Was this review helpful? Yes 3
See 4 more reviews by SEWscout for Chicago
Michele G, General Manager at Four Seasons Hotel Chicago, responded to this review
June 17, 2013

Dear SEWscout, We take your feedback seriously, and we are sorry we failed to provide the service you should have received. We regret your disappointment and we hope to have the opportunity to make amends. I will be happy to oversee any future reservations to ensure you have a flawless experience, and I can be reached directly at 312.649.2303. We... More

Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013 NEW

I have been staying at The Four Seasons Chicago for many years. Each visit is a reminder of just how wonderful this special hotel is. The hotel has recently finished a complete make over that has greatly improved what was already a terrific property. he lobby area has been completely updated in a contemporary yet rich manner. The dining room... More

Was this review helpful? Yes 1
See 4 more reviews by Bill H for Chicago
Michele G, General Manager at Four Seasons Hotel Chicago, responded to this review
June 17, 2013

Dear Bill H, It gives me great pleasure to know of the attentive care you received from all our staff, and to learn that our hotel is your absolute favorite in the world. We thank you for your wonderful feedback and we look forward to welcoming you back. Sincerely, Michele Grosso General Manager More

Wisconsin
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 12, 2013 NEW

We've stayed often at the Peninsula and the Ritz-Carleton, but this was our first stay at the Four Seasons. We now have a third wonderful option in Chicago, and future choices will probably be a function of availability and cost. From beginning to end, FSC was pretty much what we expected, and we expected a lot. Our suite was, I... More

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See 11 more reviews by profofphil for Chicago
Houston, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2013 NEW

College girlfriends recently stayed at the Four Seasons for our 50th birthdays. The property is outstanding in every way, with beautiful amenities and luxurious elements to give customers a feeling like none other. From the curb staff to the concierge and everyone in between, the hospitality could not have been better. My spa treatments by Aneta were wonderful. The entire... More

Was this review helpful? Yes 2
Michele G, General Manager at Four Seasons Hotel Chicago, responded to this review
June 17, 2013

Dear Ellen H, Happy belated birthday to you and your girlfriends! We are glad you choose to stay with us for your special occasion. We truly appreciate your kind comments about our staff and we look forward to welcoming you all back. Sincerely, Michele Grosso General Manager More

Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
58 hotel reviews
Reviews in 49 cities Reviews in 49 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed June 11, 2013

The Four Seasons Chicago is not resting on its laurels. It is apparent that they take very seriously their commitment to customer service. I believe they truly strive to make every guest's stay outshine that guest's expectations. The location is excellent for shopping and for strolling - be sure to walk a few blocks north and cross over to the... More

Was this review helpful? Yes 1
Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2013

My husband and I stayed at Four Seasons at the end of May, 2013 and we were amazed by the thoughtful and attentive staff members. We booked our room via the American Express Fine Hotels and Resort program, and was upgraded to a lake-view executive suite. The room was spacious. I was greeted immediately upon arrival and to avoid guests... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(16)
  • Room service(13)
  • Very nice(11)
  • Very good(5)
  • Magnificent mile(5)
  • Lobby area(4)
  • Lake view(3)
  • Executive suite(3)

Additional Information about Four Seasons Hotel Chicago

Address: 120 E. Delaware Pl., Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Chicago
#1 Luxury Hotels in Chicago
#5 Business Hotels in Chicago
#14 Romantic Hotels in Chicago
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

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Four Seasons Hotel Chicago
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