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All 168 Chicago hotels

Four Seasons Hotel Chicago

5.0 of 5 Hotel   |   120 E. Delaware Pl., Chicago, IL 60611 (Gold Coast)
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Ranked #2 of 168 hotels in Chicago
A recent review
5 of 5 stars reviewed 2 days ago
Mike A Moraga, California
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1,199 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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English first
Moraga, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I don't use the word treasure lightly. Having stayed at most of the hotels in this area over he years, but never this one, I can say it is now my favorite U.S. Hotel. The staff was over the top perfect. All the kids activities, game room, ICE CREAM MAN!!!!!!, spectacular concierge especially Linda, great pool and spa, and on... More

Was this review helpful? Yes 1
Kennett Square, Pennsylvania
Top Contributor
108 reviews 108 reviews
35 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a pleasant three night stay. The room was well appointed with a comfortable desk area. The staff accommodated my request for a separate refrigerator almost immediately as well as my request for an extra pillow top on the bed. The Malin+Goetz toiletries were very nice. The only real disappointment was the TV. The interface was very slow. Changing channels... More

Was this review helpful? Yes 1
Warren, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived,we were greeted & helped.We had never been to Chicago before & they were very helpful with getting us around. The suite was awesome ! The view was breathtaking,especially at night. It was a very relaxing experience.My only complaint was I couldn't take the bed home with me ! It was heaven !!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
New York City, New York
Contributor
19 reviews 19 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Rooms: The dated decor, reminiscent of a Vegas stay-and-play suite from 2001, is quite garish (purple crushed velvet and silver flocked wallpaper) and in desperate need of updating. Our first room was so dirty that we asked to be moved. The second room, while bigger, was just as tired and worn-down, with suspect splotches all over the floor, stains on... More

Was this review helpful? Yes 3
ChicagoFS, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear HRH2002, Thank you for your review. It is always our intention to exceed guests’ expectations, and I apologize for your disappointing stay and for inconveniences you experienced. I hope to have the opportunity to make amends, and I will be happy to oversee any future reservations to ensure a flawless experience. I can be reached directly at 312.649.2300. Sincerely,... More

San Francisco, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband and I have had the pleasure of staying in some of the most exotic locales that Four Season has to offer - All are and were fab! But, the service, comfort and luxury-leisure atmosphere that the Chicago Property presents is outstanding. Its my mid-western oasis! Love - Love the Hotel and would never stay anywhere else in Chicago.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ChicagoFS, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear randolph595, Thank you for the 'Best of Four Seasons' recognition ‘ I am glad you loved the comfort and luxury-leisure of our hotel and glad you will be back to stay with us when in Chicago. I look forward to welcoming you back and thank you for your review. Sincerely, Michele Grosso General Manager More

boston
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I truly enjoyed our stay at the Four Seasons. Everyone that we encountered was so helpful. The concierge staff could not do enough for you. The hostess at the hotel restaurant was so nice and there was a waitress (Catherine) who went out of her way to make sure that my husband had a great birthday. The... More

Was this review helpful? Yes 2
ChicagoFS, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear hollisjanine, I am happy you enjoyed your stay and birthday, and glad to read of the great service from Catherine of Allium Restaurant and of our Concierge. Please accept my apology for the bathroom amenities and towels. I understand your disappointment, and I will be sure this does not happen again. I look forward to welcoming you back and... More

Chicago, Illinois
Contributor
19 reviews 19 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for one night for a staycation/birthday celebration. Service was great. I expected to be blown away with their attention to detail - it was definitely good, but I wasn't "wowed" as I was expecting to be. We were surprised by some very lovely extras - a room upgrade to a one-bedroom suite overlooking Lake Shore Drive and... More

Was this review helpful? Yes 1
ChicagoFS, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear tmm03, I am delighted to read how much you enjoyed the comfort and beauty of the One Bedroom Suite with both its city and lake views, as well as the amenities. Thank you for choosing our hotel for your birthday staycation and for your review. I look forward to welcoming you back. Sincerely, Michele Grosso General Manager More

Minneapolis
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Four Seasons on a "girl trip". The hotel is very well located on Michigan Avenue and close to everything. The Concierge (Ben) was exceptional and tried hard to help us with everything we needed. One of the Housekeeping Staff (Flora) was amazing. She went out of her way to make our stay wonderful. Would definitely stay... More

Was this review helpful? Yes
ChicagoFS, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear ceedob, I am happy you a wonderful stay, and glad you loved the proximity our hotel provided to dinning and shopping. I am also very pleased to read of the exceptional and amazing service from Ben and Flora. I appreciate your review and look forward to welcoming you and your friends back on your next girls’ trip. Sincerely, Michele... More

New York City, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The Four Seasons Chicago is in the heart of Midtown. We were really surprised by the excellent location of the big building. The architecture is exceptional. The reception made an amazing impression by receiving us with a warm smile and helped us to understand all the amenities but also the different places to visit. The concierge was also excellent to... More

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glasgow
Senior Contributor
28 reviews 28 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Even before we arrived, I had good vibes about the hotel,as I'd E mailed concierge,Karen to book concert tickets during our stay - done without a problem; then when we arrived and needed a doctor for my wife, he arrived only 10 minuted after we did. The rest of our stay was relaxed, much of that due to good staff... More

Was this review helpful? Yes
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Rockin Ron, We are delighted to hear that you and your wife enjoyed your stay here with us! I hope that your wife is feeling better, I am glad that we were ale to get her a doctor. Thank you so much for the nice comments about our staff! We hope to welcome you back to Chicago for many... More

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Additional Information about Four Seasons Hotel Chicago

Address: 120 E. Delaware Pl., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Amex, Hotels.com, Tingo, Travelocity, TripOnline SA, BookingOdigeoWL, Agoda and Venere so you can book your Four Seasons Hotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Chicago #2 Luxury Hotel in Chicago #2 Romantic Hotel in Chicago #2 Spa Hotel in Chicago #3 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
Number of rooms
343

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1 question
11 days ago

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