We stayed there on a recent weekend. From the moment you arrive, the service is first class and it doesn't stop until you walk out the front doors. The lobby bar was a great place to start your outside activities. Great selection of all types of drinks served in an incredibly classy and distinguished atmosphere. We had a hard time... More

Just returned home from 4 days in Chicago. I cannot begin to say enough about how amazing our stay was!!! From the doormen, bellman, concierge, check in, room service staff and housekeeping. We loved it!!! Had a corner suite with great views. If you are looking for a first class experience in Chicago, this is IT!!!

Excellent on arrival service, gorgeous suite with magnificent views. close proximity to high end shopping -- perfect for business or pleasure. The front desk staff did their utmost to ensure that I knew where to go how to get there etc. having arrived from NYC to cold climate in Chicago I was in a great spot to run out and... More

The most disappointing visit to any Four Seasons we can recall. A warm welcome from the doorman and a swift checking were the only high points. The room decor was tired and bland, badly in need of refreshment. The room needed a thorough cleaning, crumbs in carpet, smears of food on room service menu and a remote so disgusting we... More

I have been staying at The Four Seasons Chicago for many years. Each visit is a reminder of just how wonderful this special hotel is. The hotel has recently finished a complete make over that has greatly improved what was already a terrific property. he lobby area has been completely updated in a contemporary yet rich manner. The dining room... More

We've stayed often at the Peninsula and the Ritz-Carleton, but this was our first stay at the Four Seasons. We now have a third wonderful option in Chicago, and future choices will probably be a function of availability and cost. From beginning to end, FSC was pretty much what we expected, and we expected a lot. Our suite was, I... More

College girlfriends recently stayed at the Four Seasons for our 50th birthdays. The property is outstanding in every way, with beautiful amenities and luxurious elements to give customers a feeling like none other. From the curb staff to the concierge and everyone in between, the hospitality could not have been better. My spa treatments by Aneta were wonderful. The entire... More

The Four Seasons Chicago is not resting on its laurels. It is apparent that they take very seriously their commitment to customer service. I believe they truly strive to make every guest's stay outshine that guest's expectations. The location is excellent for shopping and for strolling - be sure to walk a few blocks north and cross over to the... More

My husband and I stayed at Four Seasons at the end of May, 2013 and we were amazed by the thoughtful and attentive staff members. We booked our room via the American Express Fine Hotels and Resort program, and was upgraded to a lake-view executive suite. The room was spacious. I was greeted immediately upon arrival and to avoid guests... More