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BEST WESTERN Grant Park Hotel

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1100 South Michigan Avenue, Chicago, IL 60605
Best prices for: 1 room 1 guest
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BEST WESTERN Grant Park Hotel
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BEST WESTERN Grant Park Hotel
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697 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Loves Park, Illinois
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

First the pros: The staff is amazing, very friendly and helpful. That was the only good thing about this hotel. The cons: The hotel was awful, they are doing renovations but are renting the rooms before they are complete. The bathroom had some upgrades but the carpet was filthy and had pieces of drywall scattered around the room. It appeared... More 

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Exeter, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm convinced my room sloped. The carpet was coming up in parts. The noisy bathroom extractor fan was loud and you couldn't turn it off. The housekeeping department are over eager, calling at 8:30am, and on my second night, one of my pillows disappeared! The air conditioner unit looked older than me. Also, you can hear the trains going by.... More 

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Gold Coast, Queensland, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is old and is now undergoing renovation. We missed the microwave and refrigerator. Staff were extremely friendly and helpful. It has a good location. Taxi took us up to board the river cruise around the waterways showing the beautiful architecture of the city. Staff directed us to the restaurant area in Warbash Street. We ate at a great... More 

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Allen Park, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel was the worst I have ever stayed it. It was under construction and I was appalled at the price per night for such accommodations. Being a Best Western Rewards member I expected much more from a Chicago area Best Western.

Review collected in partnership with Best Western

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Travelers are raving about these Chicago hotels

Chicago, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is in a PRIME location, however, the amount of renovations needed and the action being taken is currently unknown. The ceilings are falling apart in the rooms, the faucets in the bathroom do not work properly, and the walls are paper thin, so bring your ear plugs. This hotel is old, and needs a lot of work.

Review collected in partnership with Best Western

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Melbourne
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff are friendly and the bed was comfy but the towels were old and scratchy. Bathroom had no fan so there was a 'dampness' in it that you couldn't get rid of. Basically you needed to shower with the door open so the moisture didn't build up. Shampoo provided but no conditioner. Also no fridge in room. Basic, clean... More 

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Claremont, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Where do I start? You should tell people when making a reservation that there is construction going on at the hotel and that trying to work or relax during the day would be impossible. Room 902 was so noisy. I could hear the neighbor snoring through the connecting door. It actually woke me up. The first night, I thought there... More 

Review collected in partnership with Best Western

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Guatemala City, Guatemala
Top Contributor
71 reviews 71 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just across the street from Grant Park , everything its with in walking distance. The hotel its a bit old, but just ok and the service its great ; they help you with anything that you need They don't have a restaurant , just a cafe inside, but a lot of option around the neighborhood

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Jose U, Front Office Manager at BEST WESTERN Grant Park Hotel, responded to this review

I first would like to thank you for staying with us as well as for your feedback. I can also understand how you feel which I'm excited to say that we are currently renovating . There will soon be much more to offer which management and team are very excited about and most important, our guest will be rewarded with... More 

Singapore
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Best Western Hotel Grant Park Hotel was located near the South Loop, across the Grant Park. It was a 5-minute walk from the Roosevelt red line CTA subway station. I felt unsafe while walking from the station to the Hotel as the area was desolete and dimly lit at night. There were a number of eateries in the vincinity.... More 

Was this review helpful? Yes 3
Jose U, Front Office Manager at BEST WESTERN Grant Park Hotel, responded to this review

I appreciate you taking the time to provide your feedback, I was concerned about that one person you weren't happy about the service. I will also kindly share your feedback with the team and hope you can come back ans visit us back in the future as we are currently renovating and soon will have much more to offer. If... More 

Oak Creek, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was a great place to stay. Employees were very friendly, helpful and caring. I would definitely stay there again. The only down side was that they were in the middle of remodeling the building. I am Sure that after the remodeling is done it will only be a better place to stay

Review collected in partnership with Best Western

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Jose U, Front Office Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you so much for staying with us and for taking the time to give us your feedback. I apologize for any inconvenience during your stay due to the renation in progress but yes, there will be much more to offer to all of our valued guest. Everyone is really excited as there will be a whole new aspect to... More 

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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