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BEST WESTERN Grant Park Hotel

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1100 South Michigan Avenue, Chicago, IL 60605
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1 room 1 adult
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BEST WESTERN Grant Park Hotel
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870 Reviews from our TripAdvisor Community

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Selma, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Hotel was a great price but for the smell that was in the halls and rooms, they should let you smoke in them. Parking prices are ridiculous. The Valet cost more than the room, and they park your car on the street and watch it, but it is still exposed to the elements and crime.

Helpful?
Thank christinah393
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for the review, It is unfortunate to read that you where disappointed during your stay with us. Would you please contact me at mmartins@bwgrantparkhotel.com We are pursuing the enhancement of the Hotel, already reflected in our newly renovated bathrooms, and amenities upgrade. The cleanliness of the Hotel has received recognition from our Brand with an award, for consistently... More 

Jacksonville Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

With exception of the loud rock and rock music at breakfast, my experience was excellent. I would recommend Beast Westerns to friends who would be visiting Chicago in the future. The location of the hotel for the purpose of my visit was excellent and the value for the money was nice.

Review collected in partnership with Best Western

Helpful?
Thank Marilene R
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, It's really fantastic to read that you received outstanding service during your stay. Our team truly enjoys in creating a memorable experience for our guests. As we continue to enhance the Hotel, we genuinely hold ourselves to a higher level of Hospitality towards every guest. We look forward to welcome you again in the near future.... More 

Green Bay, Wisconsin
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The remodel has been a terrific improvement. Our King room was tastefully decorated and everything in good working order. The parking rate has increased to $50 (w/out tip), but is due to parking remodel and probably will not be that price permanently. Octavio was very gracious; he's a nice addition to the staff. We were unsure if we'd have to... More 

Helpful?
Thank ksgbay
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, It's really fantastic to read that you received outstanding service during your stay. Our team truly enjoys in creating a memorable experience for our guests. As we continue to upgrade our amenities and enhance the Hotel, we genuinely hold ourselves to a higher level of Hospitality towards every guest. We look forward to welcome you again... More 

Toledo, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

The price for this suite in downtown Chicago was great! But the hotel is older and dated, the rooms not the cleanest, and our couch had a large hole in the fabric. Location is great, within walking distance of everything we needed!

Review collected in partnership with Best Western

Helpful?
Thank Keryn W
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, Renovations are an important priority at Best Western Grant Park and are being pursued. A superb location and competitive price isn't mutually exclusive. When you stay at this comfortable Chicago hotel, you're within walking distance to Museum Campus where Shedd Aquarium, Alder Planetarium, Field Museum and Soldier Field await. You're also right across from Grant Park... More 

Streamwood
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From my room, I had a great view of Michigan Lake. Next to Michigan Avenue almost everything was walking distance. Located on the south side of downtown, it was great to be ½ a block from the Red Line (subway). This gave us access to the whole downtown area within a few minutes ride. We are planning on staying here... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Mariano M
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, We are delighted that you enjoyed the location of the Hotel; the cleanliness of the rooms; the friendly and genuine service from the staff. We look forward to welcome you back in the near future and wow you with further enhancements. Have a magnificent day. More 

Stevens Point, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I found this hotel on Trip Advisor and am so pleased. The price of this hotel given the great location in downtown Chicago is excellent. The staff was super friendly and helpful, the hotel was very clean and quiet and the quality of the room was much better than I would have expected for the price. The bathroom was new... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jennifer C
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, We are delighted that you enjoyed the location of the Hotel; the cleanliness of the rooms; the friendly and genuine service from the staff. We look forward to welcome you back in the near future with further Hotel enhancements to wow you. Have a magnificent day. More 

Dublin Ireland
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights. Approaching building from the outside was a bit disheartened. Looks in need of some serious upgrading. A bit depressing. Lobby is a bit dreary but relatively clean and inviting. Front desk staff were excellent throughout the stay. Corridors have seen better days, and flooring seemed uneven. Rooms themselves are well used but clean. Bed was... More 

Helpful?
Thank Dublintraveller
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, We are delighted that you enjoyed the location of the Hotel; the cleanliness of the rooms; the friendly and genuine service from the staff. We are pursuing further Hotel Enhancements and assure you that, on your next visit we shall wow you. Have a magnificent day. More 

northern california
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am sick and tired of hotel reviews being unhappy over the stupidest things like the paint is the wrong color. I want a room that does not have bugs, the beds and room is clean in a safe area so I can walk outside and is not overpriced. So for me this was great. Chicago hotels are expensive this... More 

Helpful?
Thank istanbulrocks
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, We are delighted that you enjoyed the location of the Hotel; the cleanliness of the rooms; the friendly and genuine service from the staff. We look forward to welcome you back in the near future. Have a magnificent day. More 

Springfield, Illinois
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I did not like valet parking took a while to get my car at a non-traditional time. I did not expect it immediately at rush times but I thought at other times it would take over a half hour to get. Being from downstate it is unheard of having to wait like like that. I don't know if it is... More 

Helpful?
Thank debrah34
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for the review, It is unfortunate to read that you where disappointed during your stay with us. We are pursuing the enhancement of the Hotel, already reflected in our newly renovated bathrooms, and amenities upgrade. We offer an ultra-convenient location that's close to attractions and we are the closest hotel from Museum Campus and near Navy Pier as... More 

Kansas
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family recently stayed at this hotel during our first trip to Chicago. We were on a budget when making a reservation and relied on reviews to select this hotel. The reviews were accurate overall. Yes, the exterior looks like it could be updated, but our room was very clean and mostly updated. I believe we were given an upgraded... More 

Helpful?
Thank SmilesB16
Mauricio M, General Manager at BEST WESTERN Grant Park Hotel, responded to this review

Thank you for sharing, Renovations are an important priority at Best Western Grant Park and are being pursued. Our Hotel is on a fantastic location, there's no doubt. We have also received a certification in cleanliness from our Brand. We do take pride in providing every guest with a memorable experience. We would enjoy to welcoming you on your next... More 

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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