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BEST WESTERN Grant Park Hotel

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1100 South Michigan Avenue, Chicago, IL 60605
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Best prices for: 1 room 1 guest
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BEST WESTERN Grant Park Hotel
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BEST WESTERN Grant Park Hotel
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682 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

Rooms are small. Walls are thin. (Couldn't sleep well because I heard every word from the guy next door. I thought he was in my room) Comfortable beds. Friendly maid service. Tiara at front desk was amazing! Axle (parking attendant) was very nice and patient.

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Redondo Beach, United States
1 review
3 of 5 stars Reviewed 1 week ago

We were in Chicago on a college visit. The staff at the hotel go over and above to help. The beds were very comfortable, and you could't beat the location and price. The only downside is that the rooms are old and shabby. But there are signs posted that the hotel is going through a renovation.

Review collected in partnership with Best Western

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Kitchener, Canada
Top Contributor
127 reviews 127 reviews
46 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Too expensive when you factor in a $38.00 per night parking charge to begin with. The check-in staff were very good as was the valet guy who got my car but the room was small the heater/AC kind of musty and could hear a lot from the room next to us. Beds were very comfortable and we slept well. To... More 

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penang
Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a good option for stay in Chicago. When most of the hotels around here are expensive, one can save a lot by choosing This Best Western Grant Park. May not be luxurious, but what most average travelling people need is a safe place and easily accessible to places of interest. It was quiet when I was there. I... More 

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Ulysses, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Guest in the next room were very disturbing. Sounded like someone was being abused. the sound coming from the next room have bothered me so much it actually depressed me thinking that someone was being hurt or being abused. Makes me wonder what kind of guests visits this place.

Review collected in partnership with Best Western

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Dallas, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was very friendly and helpful, the rooms were clean and adequate in terms of size, and the price was very good compared to other area hotels. The hotel is currently undergoing a major renovation so it will be interesting to see them once that is complete. Most everything is within walking distance and there are train stations... More 

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Spruce Grove
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was quiet, good beds, but needs to be updated. The hotel is old. The cleaning staff needs to be checked on their work. The restaurant was very good, very friendly staff and good food. The front lobby staff were very good.

Review collected in partnership with Best Western

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None, Italy
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was fine... Nothing special. It was a decent value with at the rate I paid. This website is telling me that I have to write more before I can submit a review, so that it was I'm doing in this sentence. Really?!?!?!?

Review collected in partnership with Amoma.com

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Houston, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Each year I have to go to Chicago for a show. This is the only place I want to stay. The front staff is very friendly and helpful. When you get there, ask about the suites. They might be room 08 on each floor. They make the stay better otherwise your room is a matchbox. This year my pillows and... More 

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Jose U, Manager at BEST WESTERN Grant Park Hotel, responded to this review

Dear Bruce S, First of all I just wanted to say thank you for been a loyal guest to our hotel and for continuing to give us the opportunity to serve your accommodation needs. I hope the show went well for you. In behalf myself and our staff I want to apologize for not meeting your expectations in regards to... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a horrible experience with the weekend night shift manager- she was very rude and unprofessional. Contacted the day shift manager, Octavia, and he was very helpful in rectifying the situation! I've always had a great experience with bestwestern and will definitely still remain a customer- thanks to Octavia.

Was this review helpful? Yes 2
Jose U, Manager at BEST WESTERN Grant Park Hotel, responded to this review

Toyin O, Please take my sincere apologies for not exceeding your expectations in regards to the service provided by our night auditor. I will personally work with her and use your feedback as a coaching tool to improve on our service. I also want to thank you for giving Octavio our Front Office Manager to opportunity to rectify the situation.... More 

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Prices are for 1 room, 2 adults
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.

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