We booked this hotel very last minute, by looking up the Yellow Pages in Chicago. We were given a beautiful room over looking the river. The staff at the front desk were very helpful and friendly and couldn't have done more for us. The rooms were very clean and spacious. The hotel is very central, within walking distance of all... More

While the rooms are quite nice, I was dismayed by the snotty service I received at the Swissotel in Chicago. I was there for five nights, attending a conference, and was staying at a different hotel than my boss, who had the business' credit card. When I attempted to check in, I stated that I wished to drop off my... More

We stayed here for our wedding night because we wanted a lake or river view - we had to pay a little extra for that side of the hotel, but got a view of both. Room was large, and the sleek, modern bath was great, even with separate bath and shower. Bed was one of the nicest I've ever slept... More

We stayed at Swissotel over Memorial Day Weekend. While our lakeview room was spectacular (overlooking the Chicago River where it meets Lake Michigan and Navy Pier) I was very disappointed with the room and the service at this hotel. Furniture in room was beat up, a handle missing from a dresser drawer, a picture in the bathroom with mold growing... More

Stayed at Swissotel for Memorial Day weekend and couldn't have enjoyed it more! Without question, the main draw is a fantastic view of the river and lake. Had a north corner deluxe room with a view of Wrigley Building and Michigan Avenue out one side and a panorama of the lakefront from Navy Pier to the Chicago River and Lake... More

The best service!!! The staff here was incredible. You never had to lift a finger. The room was huge as hotel rooms go. The view was phenomenal. Location great. What a great weekend. We did stop for a drink at the Palm Restaurant and unfortunately, it closes at 11 p.m. Too bad!!! The Lobby Lounge is open later but drinks... More

We stayed in the Swissotel for a weekend getaway and loved the experience. We had a standard room which was larger than I expected. There was a comfortable lounge chair and desk with two chairs which could double as a small dining table. The bath was marble with both a shower and a tub. The view from our room was... More

We have been for the first time in Chicago and stayed in the Swissotel for five nights,a wonderful place.Room was on the 29th floor,absolutely clean and nice and a breathtaking lakeview.Breakfast perfect and service really good.People were always helpful.It's a little bit far from Magnificent mile and the loop,but in front of the hotel there are buses (number6)waiting there next... More

My husband and I just stayed at the Swissotel for the first time April 29th 2005 for 1 night. Beautiful hotel with great service and location. We live in the suburbs and drove to the city for our stay. Parking is expensive at $34.00 per night..that would'nt have been so bad but after leaving the hotel and driving a short... More