We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Chicago hotels

Swissotel Chicago

4.0 of 5 Hotel   |   323 East Upper Wacker Drive, Chicago, IL 60601 (The Loop)
Click for phone number
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Swissotel Chicago
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Swissotel Chicago to your Saves list
80%
Ranked #63 of 171 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 13, 2013
dastony1969 Fishers, Indiana
Write a Review

2,255 reviews from our community

Traveler rating
    1,024
    763
    277
    124
    67
See reviews for
379
617
115
737
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2255)
  • Mar-May only
    (482)
  • Jun-Aug only
    (847)
  • Sep-Nov only
    (625)
  • Dec-Feb only
    (301)
All months
There are newer reviews for Swissotel Chicago
See the most recent reviews
Fishers, Indiana
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 13, 2013

I've stayed here on several occasions and I loved each stay! I always have asked for a Lakeview room and have always been accommodated. Besides the view, the staff has always been great with an request. The location puts you within walking distance of the mile and still gives you the Lake and River views. The rooms are huge with... More

Was this review helpful? Yes
Janesville, Wisconsin
Top Contributor
60 reviews 60 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 10, 2013

My Family reserved a junior suite at the Swissotel Chicago on 40th floor. We came to town to go to the Shedd Aquarium and wanted to stay in a high rise with great views of the city. Well we got what we paid for. These rooms are super clean and updated with an unbelievable view of the city at night.... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 8, 2013 via mobile

I stay here a lot for work. Its a great hotel. Good restaurants. Love the waffles. I also stay just a little but down the street at another famous hotel. It is a little closer to everything else and a little cheaper. The third hotel near by is very nice too. All in all you'll be happy with this place.

Was this review helpful? Yes 1
Alp A, Front Office Manager at Swissotel Chicago, responded to this review

Dear DrDan1869, Thank you for taking the time to share your comments regarding your recent stay in our hotel. We look forward to welcoming you back and having the opportunity to make your stay more enjoyable. Please do not hesitate to contact me if I can assist to ensure your next visit to be more comfortable and enjoying. Regards, Becky... More

Rhodes Town, Greece
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 31, 2013

We found this hotel very nice. We got a room on high floor (i don't remember which though, i think 23). It was always clean. Room service is excellent as well as the breakfast, but way too expensive. The location is perfect. 20 minutes walk from the city centre and just 5 minutes walk from the millenium park. I would... More

Was this review helpful? Yes
Loveland, OH
1 review
4 of 5 stars Reviewed January 28, 2013

The hotel is beautiful and the view of Navy Pier was great but by the end of my stay I felt like I was dealing with an airline! There was a daily fee for in-room internet, another daily fee for the gym, another fee for each outbound phone call and of course an upgrade fee for the partial view. On... More

Was this review helpful? Yes
Prior Lake, Minnesota, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2013

Stayed here for a conference and had a nice room with a comfortable bed and a view of the city skyline. The staff was very friendly and helpful. The onsite place to eat was average, but there are lots of great places nearby. The Swiss does have a good bar. Everything was pricy, but in line with downtown Chicago.

Was this review helpful? Yes
Evanston, Illinois
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2013

My husband and I spent last weekend at the Swissotel. It was wonderful. The reception staff that greeted us was phenomenal. The room had an incredible view and it was impecable. Another plus is the location of the hotel - close to everything. We did not eat at The Palm (too pricey) but ordered room service for breakfast and they... More

Was this review helpful? Yes
Memphis, Tennessee
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 24, 2013

I stayed at the hotel on business after I had been at the jw Marriott for the weekend. I told the registration gal I had a terrible room at the Marriott over the weekend and she gave me a terrific large room, great bed and bathroom with a view of Navy Pier. I was very happy. Service was very good... More

Was this review helpful? Yes 1
Orlando, Florida
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

This is a gorgeous hotel, great room, views, and cute doorbell. But it was more of a convention hotel. We were NOT comfy in public areas due to masses of nametag wearing loud maniacs. He breakfast buffet was awesome and fresh but 25$??? Very expense account-ish. The views are stunning and its by Eggys(yummy)

Was this review helpful? Yes
Colonia,NJ
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 23, 2013

The Swissotel in Chicago was a nice find. Plenty of good reviews on TA. Spent a 4 day weekend with my wife while visiting our son this past summer. The hotel has an excellent location and for a slight upgrade you can get a great room with a view of the river, the lake and the Navy Pier. The folks... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Swissotel Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Chicago

Address: 323 East Upper Wacker Drive, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Jetsetter, Booking.com, Expedia, Travelocity, Orbitz, Splendia, Priceline, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Swissotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel

474 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (431)
Viewed
Hotel & grounds (64)
Viewed
Room/suite (137)
Viewed
View from room (70)
Viewed
Dining (6)
Viewed
Bathroom (30)
Viewed
Pool/beach area (9)
Viewed
Other (115)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (17)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay