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All 167 Chicago hotels

Swissotel Chicago

4.0 of 5 Hotel   |   323 East Wacker Drive, Chicago, IL 60601 (The Loop)
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Swissotel Chicago
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80%
Ranked #52 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Susie J Cleveland
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1,780 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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English first
Cleveland
1 review
5 of 5 stars Reviewed yesterday NEW

I was there for a conference but will return for vacaction next year and will be staying at the Swissotel. Everthing and everyone was perfect, the service and the rooms are large, the best bed I ever slept in. I will definetely return to the Swssotel in Chicago.....BEAUTIFUL!!

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Jackson
1 review
1 of 5 stars Reviewed yesterday NEW

Shower leaks out into the carpeted room, beds are horrible, food is scarce and not that good. Cost is way to high for what you get. Some of the help was not very friendly. I would not recommend this hotel to anyone. Don't

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Eau Claire
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent hotel- you will not be disappointed. The staff are excellent, the rooms are comfortable with every detail considered to make your stay exceptional. The food is wonderful and the exercise facilities are second to none.

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Lombard
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is very well located and the help is very good. I would say that if you are looking for a truly upscale location you might pass on this one, but if you don't mind a little wear, this is a great place to hold a meeting or even just stay for a visit to the city. Some rooms... More

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

An excellent hotel and wonderful place to stay. The service is excellent, the rooms are comfortable, beautiful, and smell nice. The staff is very professional and treat you like royalty! Give them a try!

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Spring
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is a wonderful hotel with very nice staff. The traditional swiss breakfast and other international menu items at the restaurants are a must try. The hotel is also located very close to the Sears(Willis) tower, shopping on Michigan avenue, and other must-see tourist locations. I would defeinitely stay there again.

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Citra
1 review
1 of 5 stars Reviewed 2 days ago NEW

Internet didn't work, never bothered to pick up breakfast order-still hanging on door next morning, had to make several calls to get coffee to the room and didn't seem to care when I told them at check out.

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Campbell
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was my second stay at a Swissotel property. The first was in NYC and then most recently in Chicago. The Chicago hotel is one of the cleanest I have ever stayed in. After this experience, Swissotel will be my preference in the future.

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Andreas B, Other at Swissotel Chicago, responded to this review

Glad to hear we're your new go-to hotel, Chris! Thank you for the glowing recommendation. Cleanliness is one of our top priorities, so you can always expect your room to be spotless when you arrive. We're looking forward to your next visit! Are you planning another trip to Chicago soon? Best wishes, Andreas Brandl, Director of Front Office Swissôtel Chicago... More

Saint Charles
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Swissotel in Chicago and it was great. Friendly staff and a Great Atmosphere. Room overlooking the Chicago River and the Navy Pear. The rooms are very nicely decorated. You wont be disappointed in your stay.

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Atlanta
1 review
2 of 5 stars Reviewed 3 days ago NEW

The rooms are fine. Pretty standard with nothing too exciting, except the robes were nice and they have an umbrella in the closet in case you forgot yours. But it's not worth it. My first night, it took forever to check in and, when I finally got to my room, it was not feather-free (as I had requested). It took... More

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Additional Information about Swissotel Chicago

Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Chicago Swissotel
Address: 323 East Wacker Drive, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Chicago
#29 Luxury Hotel in Chicago
#31 Business Hotel in Chicago
#42 Family Hotel in Chicago
#52 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
Official Description (provided by the hotel):
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 
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