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All 168 Chicago hotels

Swissotel Chicago

4.0 of 5 Hotel   |   323 East Wacker Drive, Chicago, IL 60601 (The Loop)
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Swissotel Chicago
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80%
Ranked #55 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tannasia G Malverne
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2,011 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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Malverne
1 review
5 of 5 stars Reviewed yesterday NEW

I often tell people that Swisshotel is the best hotel on the planet. Best hotel experience I've had in over 10 years! The staff was so accommodating and competent. The ambiance throughout the hotel is calming and who doesn't love being able to get what you need, when you need it 24/7. Best hotel on planet Earth :). Thank you.

Review collected in partnership with Swissotel Hotels & Resorts

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New
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I did not stay at this hotel, however I hosted a banquet on the 43rd floor in the Edelweiss Penthouse. The staff was friendly, the room was very nice, the views were breathtaking, and the food was good. We had a great experience, and would absolutely book a banquet dinner there again.

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Saint Louis, Missouri, United States
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Swissotel is very nice for the price. Location is great to museums, navy pier, Millennium park. Views are great but we requested a high floor and ended up on floor nine. I agree the wifi charge should be included with the room charge.

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Chicago
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Only downfall are the prices for a room, parking, and wifi. Wifi should be included with rooms nowadays. Parking is outrageous for overnight guests and should be included with the price of the room like wifi should.

Review collected in partnership with Swissotel Hotels & Resorts

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San Diego, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great location, convenient access to restaurants, Millennium Park etc., just a few blocks east of Michigan Avenue. Great views of the Chicago River as well as Lake Michigan if facing East. Several restaurants + CVS within 2-3 blocks of the hotel.

Review collected in partnership with Swissotel Hotels & Resorts

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Hillsboro
1 review
4 of 5 stars Reviewed 2 days ago NEW

No free Wi-Fi parking is $65 per day very modern, clean, and professional curtains do not cover the window!!! I hated this because we slept on the sun-rise side of the hotel and although we are not late sleepers I also wanted sleep.

Review collected in partnership with Swissotel Hotels & Resorts

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Pasadena, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room was clean and comfortable. The room was also a decent size, where many seem to be really small. If you're a big person, you may not like the shower, it's a corner unit and not very large. I'm 5'11'' and 155 lbs., plenty of room for me. Location is actually pretty good. Easy walk to Millennium Park and all... More

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Silver Springs
1 review
4 of 5 stars Reviewed 2 days ago NEW

If you take advantage of their "Going Green" service, be aware they will not enter your room at all, to remove any laundry, dirty linens, remove trash, replace shampoos, conditioners, soaps. I thought it would just include maybe not vacuuming and leaving sheets and towels. For four days my room was not touched even though I called down to the... More

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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights attending a weekend meeting held at the hotel. The room was nice & spacious - only downside was no hot water pot to make coffee/ tea as what several other reviewers had mentioned. Fortunately wifi was provided In the room as part of the package for the meeting, otherwise would have had to pay for it!... More

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Stella S, Other at Swissotel Chicago, responded to this review

Glad to hear that your enjoyed your stay over the weekend while attending a meeting! Thanks for the feedback on everything from the room to the lift system that we have. Hope your trip home went smoothly, and I'd love to welcome you back the next time you're in Chicago! Best wishes, Stella Smaragdis, Front Office Manager Swissôtel Chicago (312)... More

Dolton
1 review
4 of 5 stars Reviewed 3 days ago NEW

you will love the beauty of this hotel!!! Every time we go we truly enjoy our stay... From beautiful picturesque views to simple amenities! Just don't use there in room phone for any reason AT ALL!! (THE FEE IS RIDICULOUS!!)

Review collected in partnership with Swissotel Hotels & Resorts

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Stella S, Other at Swissotel Chicago, responded to this review

I'm pleased to know that you've stayed with us on more than one occasion, Narshema! Thanks for reaching out about your experience with us, and I look forward to having you back in the future. All the best, Stella Smaragdis, Front Office Manager Swissôtel Chicago (312) 268-8255 More

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Additional Information about Swissotel Chicago

Address: 323 East Wacker Drive, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel

435 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Spa Hotel in Chicago #29 Luxury Hotel in Chicago #31 Romantic Hotel in Chicago #38 Business Hotel in Chicago #46 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 
Number of rooms
661

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1 question
22 hours ago

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