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All 169 Chicago hotels

Swissotel Chicago

4.0 of 5 Hotel   |   323 East Wacker Drive, Chicago, IL 60601 (The Loop)
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Swissotel Chicago
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Ranked #61 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
OrlandoFrank Orlando
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2,197 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando
1 review
5 of 5 stars Reviewed today NEW

Premium Corner Room with view of Lake Michigan/Chicago River/Downtown. $250 a night through BookIt. Single best value I have experienced in 30 years of travel. At times the hotel struggles with cab service. Give yourself extra time for dining res.

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Chicago
1 review
1 of 5 stars Reviewed yesterday NEW

Waited 45 minutes to check in. Hotel refused to provide me with an itemization for in-room-services. But, freely charged my credit card, for more than I had expected. And, I believe that I should get an explanation, a true itemization, but the person didn't get back to me, when they claimed they would. Beware, terrible customer service. Also, we were... More

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Atkinson
1 review
4 of 5 stars Reviewed yesterday NEW

Nice hotel, great views, bit pricey! Nice staff, clean room only stayed one night so not that much to say. I would stay again. There didn't appear to be any coffee making facilities in the room so you may want to ask about that.

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Spokane
1 review
2 of 5 stars Reviewed 2 days ago NEW

I had high expectations for my stay at Swissotel. I left disappointed and eager to leave. No (free) internet, and no coffee maker. Really, Swissotel? I will be sticking with Best Western and Holiday Inn.

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South Bend
1 review
5 of 5 stars Reviewed 2 days ago NEW

Love the swissotel. Great atmosphere, great location, and great views! We came to Chicago on a busy weekend which meant the hotels were all pricy and nearly booked. I stayed at the swiss before and that was the first one I suggested. Sure enough it was reasonably priced in comparison to other hotels and they had rooms available. It had... More

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Columbus
1 review
5 of 5 stars Reviewed 2 days ago NEW

Was so close to Michigan Avenue... Do not hesitate to book. Loved the lake view especially. Staff was very nice, polite and helpful. Hotel very clean. Was nice to have the shops close and a place to relax all in the same trip.

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Sydney
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Swissotel is in a great location, right on the river, with views out over the lake or views towards Grant Park. It is only a short walk to cafes, shops and of course, to Millenium and Grant Parks and the Art Institute. If you're looking for a central location with easy access both north and south of the river,... More

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Sarasota
1 review
3 of 5 stars Reviewed 4 days ago NEW

Our otherwise enjoyable stay was marred by the hotels inability to correct a climate control issue that we had in our room. Most disappointing was the total lack of feedback from the hotel staff when the complaint was made for two straight days.

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Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent 5 days at the Swissotel in Chicago Illinois from Sept 1 to the 6th for a conference. The room was spacious with a large desk and a very comfortable king sized bed. The room was quiet and had a nice view of the river and Navy Pier. The food served for the conference was good and the staff was... More

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Melbourne, Victoria, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a great time here. The location is amazing and the amenities are great quality. The TV had premium channels and the views over the river into the lake were superb. Also, the hotel is located at the end of a dead-end road so there is little traffic and its associated noise. The gym is very well equiped and... More

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Additional Information about Swissotel Chicago

Address: 323 East Wacker Drive, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel

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