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All 167 Chicago hotels

Swissotel Chicago

4.0 of 5 Hotel   |   323 East Wacker Drive, Chicago, IL 60601 (The Loop)
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Swissotel Chicago
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Ranked #54 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Lisa S Saint Paul
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1,788 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Paul
1 review
5 of 5 stars Reviewed yesterday NEW

I recommend this hotel very much. The sauna, jacuzzi and pool are excellent, rooms spacious and clean. I really like the sustainability program! The elevator voice is quite sultry, especially when saying the number 4.

Review collected in partnership with Swissotel Hotels & Resorts

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Omaha
1 review
4 of 5 stars Reviewed yesterday NEW

Lovely, convenient, extremely comfortable and clean hotel. The only flaw in the experience was that they charge for incidentals in the room like coffee and water. Even cheap motels don't do this! The food options on site are also extremely expensive even compared to other options in the vicinity. Otherwise, nice place to stay and would return.

Review collected in partnership with Swissotel Hotels & Resorts

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Pleasant Hill, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at Swissotel just last week. We booked through Hotwire, so we got a great rate, but didn't know what hotel we were booking. I was glad to see we got Swissotel. When we checked in, I was worried about having to pay for internet and the pool having a fee as per other Tripadvisor reviews.... More

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Chicago, Illinois
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Although the hotel is clean and nicely decorated, I will never stay here again. Upon check-in they tell you that the fitness room is open 24/7, but they don't tell you that the fee is $15 each time you use it. From where I'm from, you can buy a gym membership for $30 a month. For the same cost, here... More

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Andreas B, Other at Swissotel Chicago, responded to this review

I'm sorry to hear that you don't plan on staying with us again. It's good to hear that you enjoyed the fast elevators, but I wish we could've accommodated your fitness needs better on your visit. Thanks for reaching out about your experience, and I hope you'll get in touch with me at the number below if you have any... More

Atlanta
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel! I am very glad we chose this hotel. The view was wonderful and the staff were Amazing. Request Kelly as your Bellman when you arrive...he truly cares to make you feel at home. The food was pretty good in the hotel but other places were on good walking distance also.

Review collected in partnership with Swissotel Hotels & Resorts

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Andreas B, Other at Swissotel Chicago, responded to this review

Thanks for staying with us on your one year anniversary, Ibrahima! I'm glad to hear that you enjoyed Kelly's services, and it's wonderful to hear that you were impressed with the food and services, too. Looking forward to having you back the next time you're in Chicago! All the best, Andreas Brandl, Director of Front Office Swissôtel Chicago (312) 268-8255 More

Noblesville
1 review
5 of 5 stars Reviewed 5 days ago NEW

My staff and I really enjoyed our stay at Swissotel. We were there for a weekend workshop, after working in-office the week prior, and found that we were made to feel so welcome, we didn't even miss our weekend! The staff is friendly and efficient, the rooms comfortable, the Palm Restaurant inviting, and the location (right on the Chicago River,... More

Review collected in partnership with Swissotel Hotels & Resorts

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Andreas B, Other at Swissotel Chicago, responded to this review

Your review means so much, Jennifer! It's wonderful to hear that you were impressed with your stay, and I look forward to having you back whenever you're traveling to Chicago again. All the best, Andreas Brandl, Director of Front Office Swissôtel Chicago (312) 268-8255 More

Lisle, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our 2 night stay. The pool is on the 42nd floor with great views of the city. Walking distance for Navy Pier, The Bean etc. The surrounding neighborhood has grocery store 5 min walk. We used ParkWiz prepay on internet for parking car... saved some $$$

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Andreas B, Other at Swissotel Chicago, responded to this review

Thanks so much for the kind words on your stay, Kevin! I'm glad you enjoyed the location, and I look forward to having you back the next time you're in Chicago. Safe travels, Andreas Brandl, Director of Front Office Swissôtel Chicago (312) 268-8255 More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Swissotel with my wife for one night. This is a great location near millennium park and near navy pear. The rooms are very nice and comfy. I wish the bed was of a better quaiity. The fitness area is good and they have hot tub , pool and sauna. I would definitely recommend this hotel for... More

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Andreas B, Other at Swissotel Chicago, responded to this review

Wonderful to hear that you were impressed with our hotel, TAJ! Thanks for the feedback on the bed -- I'll keep that in mind. Looking forward to having you back the next time you need a place to stay while in town! Best wishes, Andreas Brandl, Director of Front Office Swissôtel Chicago (312) 268-8255 More

Cleveland
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was there for a conference but will return for vacaction next year and will be staying at the Swissotel. Everthing and everyone was perfect, the service and the rooms are large, the best bed I ever slept in. I will definetely return to the Swssotel in Chicago.....BEAUTIFUL!!

Review collected in partnership with Swissotel Hotels & Resorts

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Andreas B, Other at Swissotel Chicago, responded to this review

Thanks for staying with us while in Chicago, Susie! It means a lot to hear that you felt comfortable on your stay, and I look forward to having you back on your vacation next year. Have a wonderful year, and we'll see you again! Best wishes, Andreas Brandl, Director of Front Office Swissôtel Chicago (312) 268-8255 More

Jackson
1 review
1 of 5 stars Reviewed 6 days ago NEW

Shower leaks out into the carpeted room, beds are horrible, food is scarce and not that good. Cost is way to high for what you get. Some of the help was not very friendly. I would not recommend this hotel to anyone. Don't

Review collected in partnership with Swissotel Hotels & Resorts

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Andreas B, Other at Swissotel Chicago, responded to this review

I'm sorry to hear that you weren't impressed, Laura. Thanks for reaching out, and I hope you brought up your concerns with the staff during your stay. If you have any additional questions, please give me a call at the number below. Thanks for your business. Sincerely, Andreas Brandl, Director of Front Office Swissôtel Chicago (312) 268-8255 More

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Additional Information about Swissotel Chicago

Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Chicago Swissotel
Address: 323 East Wacker Drive, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Chicago
#32 Business Hotel in Chicago
#37 Romantic Hotel in Chicago
#43 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
Official Description (provided by the hotel):
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 
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