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All 172 Chicago hotels

Swissotel Chicago

4.0 of 5 Hotel   |   323 East Upper Wacker Drive, Chicago, IL 60601 (The Loop)
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Swissotel Chicago
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Ranked #63 of 172 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Judy H San Diego, California
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2,257 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is my second visit to Swissotel and, I have to say, I am impressed on every level. The hotel staff are helpful and friendly. The room is spacious, quiet, comfortable, and has a beautiful view. The fitness center is amazing. The Palm restaurant offers delicious entrees and attentive service. Although this is a business trip, I would certainly return... More

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Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a Conference for 5 nights. Overall I was very impressed with the hotel. The staff are very friendly, the bedroom was very comfortable and the food in the hotel was good. The gym is at the top of the hotel with a nice view over the river and down to Navy Pier. On a slight negative... More

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Sacramento, Ca
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything works here as it should. Best elevator system of any hotel I have ever stayed in. Good food available, either through room service or the Palm restaurant. Have stayed here many times, and nevver have had a bad room Everything well maintained.

Review collected in partnership with Swissotel Hotels & Resorts

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Cleveland Heights, Ohio
1 review
2 of 5 stars Reviewed 4 days ago NEW

Loved the location. Nice looking hotel, but had a dirty glass someone had drank wine out of and was never cleaned in my room. Eeeew. Requested all new glasses and to speak to manager. Got new glasses, no apology and had to go back and find a manager the next morning. $30 for a breakfast buffet should be criminal. Pool... More

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Waukesha, Wisconsin
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20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just east off Michigan Ave, right in downtown, close to everything, and I was there with a convention so I got a pretty good rate. Overnight parking was expensive, but it was raining, and the valet did a nice job helping me so I guess that was worth it. The meeting space was odd to get to, down various hallways,... More

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Calgary
Top Contributor
56 reviews 56 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Swissotel is a modern hotel conveniently located a few blocks from Michigan. The hotel has nice views of the water and Navy Pier. The gym was nicely equipped and offers fabulous waterviews from the 42nd floor. I was just surprised the hotel does not provide free Wifi at least in the lobby nor provides coffee or water in the rooms.

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Glencoe
1 review
5 of 5 stars Reviewed 6 days ago NEW

The pool and work out facilities are stellar and the views are awsome. The feel is modern but comfortable. The elevators are state of the art and fast. The location is easy to walk to all the main attractions including the bean.

Review collected in partnership with Swissotel Hotels & Resorts

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Winston Salem, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for business - staff was helpful and polite. Very chic hotel. Room was nice, but housekeeping was missing the basics like dusting light fixtures, pictures, etc. Bathroom floor was cracked, obviously coming from the shower door that didn't close thoroughly. Had trouble maintaining a comfortable room temperature at night. Great view of the city and the lake. Bar... More

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Top Contributor
60 reviews 60 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Had a room at 28th floor, with astonishing view on downtown and river, and at the far end the lake. Bed quite comfortable. Location is really great !! Enjoyed the entertainment system, 42 inch screen (as many US hotels offer), could browse all the latest and greatest movies. Although offering an innovative centralized elevator calling system, waiting time for elevators... More

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Madison, WI
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Rooms were sparkling clean, roomy and lovely. Hotel has beautiful views of Chicago and located near Grant Park and the Mag. Mile. We were able to check in early. Service was great. Parking is expensive but if you need to park and leave your car their are other lots nearby that are more moderately priced. Checkout Parkwhiz for deals and... More

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Additional Information about Swissotel Chicago

Address: 323 East Upper Wacker Drive, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
Number of rooms: 661
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel

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