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All 166 Chicago hotels »

Swissotel Chicago

4.0 of 5
323 East Wacker Drive, Chicago, IL 60601
Hotel amenities
Ranked #52 of 166 hotels in Chicago
4.0 of 5 stars 780 Reviews
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780 reviews from our community

What travelers say about this hotel
  • Navy pier(41)
  • Very nice(21)
  • Great view(13)
  • Fitness center(12)
  • Room service(11)
  • Magnificent mile(9)
  • Short walk(8)
  • Lake Michigan(8)
  • Breakfast buffet(8)
  • Corner king(7)
Traveler rating
    327
    274
    104
    56
    19
Only show reviews for Family (101) | Couples (230) | Business (194)
Date Rating
Ffatso
London, United Kingdom
Senior Reviewer
9 reviews
2 helpful votes
3 of 5 stars Reviewed February 12, 2012 NEW

The Swissotel was fine in terms of accommodation: comfortable bed, quiet rooms, decent shower...but there were two issues which are just frustrating when you're travelling for business - namely having to pay extra for use of the pool (honestly...you think I can put that on the company expenses?) and that the wireless internet is patchy at best. It feels like... More

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John S
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed February 12, 2012 NEW

Just wanted to let everyone know if you are looking for a hotel with high rise construction next door the Swissotel Chicago is the one for you. My wife and I went there last year and there was just an empty lot next door, this year there is a loud construction site next door. So 8 am Saturday morning you... More

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John L
Chicago, Illinois
2 reviews
4 of 5 stars Reviewed February 12, 2012 NEW

Felt like being in europe. Perfectly same weekend in Chicago with the kids. Great location, excellent service, no crazy tourist madness. More

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roxyloraine
Rochester, New York
Reviewer
4 reviews
2 of 5 stars Reviewed February 10, 2012 NEW

At check-in no one told me which floor I was on or how to use the elevator system. The room service menu was overpriced ($30 for a sandwhich + 20% gratuity) but the food was delicious and delivered quickly. The faucet in the bathroom dripped all night and it sounded like my neighbor was showering all night too. I hear... More

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vacationqueen82
toronto
Senior Reviewer
8 reviews
11 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW

My husband and i travelled to Chicago to see a concert and decided to stay at this hotel. It was a great pleasure staying there. The rooms were recently renovated and were very clean. Size of the rooms was really good and view was amazing. We saw the city alive!!! The staff was extremely friendly. The hotel was big yet... More

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Gazpacho16
Banff, Canada
Senior Contributor
33 reviews
7 helpful votes
4 of 5 stars Reviewed February 6, 2012 NEW

I stayed here for a conference in 2003. Since I just recently joined Tripadvisor, I thought I should offer my two cents to members on this one! The Swissotel Chicago is a great property for business, leisure and individual travelers. It is centrally located, and their staff is knowledgeable and able to provide you with very good ideas on activities... More

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donnah404
Atlanta, Georgia
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed February 3, 2012

The Field Museum package at the Swissotel Chicago was a fantastic quality for a short family getaway. With the breakfast for 2, VIP Field Museum tickets for 2 and access to the 42nd floor pool and gym, you can't ask for a better value. The hotel was even able to accommodate an early check-in for us. We had a wonderful... More

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sbva
Wisconsin
Senior Contributor
30 reviews
5 helpful votes
5 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

This sleek hotel, run with Swiss efficiency, is our favorite place for a weekend vacation. There are usually package deals available which include room, VIP tickets to a major attraction, use of the fitness center, and breakfast in the Geneva Room. The triangular tower shape means there are no long halls that funnel noise and that every room has a... More

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Nicole Ettenhofer, Director of Public Relations at Swissotel Chicago, responded to this review
January 31, 2012

Dear sbva, Thank you for taking the time to write a review on your recent stay at Swissôtel Chicago. We are delighted to hear that Swissôtel Chicago is your favorite place for a weekend vacation! We understand that wi-fi is an important feature to you as well as to many of our guests; therefore, I have reviewed your feedback in... More

TravelingChelsea
Houston, Texas
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed January 22, 2012

My husband and I stayed at the Swissotel in July and had a great experience. It's the second time that I've stayed at this hotel and would definitely stay there again. We got a great deal through our Continental Presidential Plus credit card. The room was a great. The views from the room were absolutely stunning. We had views of... More

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nottheusernameiwant
Bristol, United Kingdom
Reviewer
4 reviews
4 helpful votes
4 of 5 stars Reviewed January 19, 2012
1
person found this review helpful

We stayed between Christmas and New Year. There was building work taking place so it was not obvious where the entrance was. I think they said it was a park view room but I couldn't see a park. That said, I am not interested in paying extra for a better view. The bed was, I think, one of the most... More

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Nicole Ettenhofer, Director of Public Relations at Swissotel Chicago, responded to this review
January 23, 2012

Dear nottheusernameiwant, Thank you for taking the time to write a review on your recent stay at Swissôtel Chicago. We are delighted to hear that you enjoyed the comfort of your bed. However, we sincerely apologize for the inconveniences you experienced during your stay. I have reviewed your feedback in detail with our management team. Our Business Centre offers 24-hour... More

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Swissotel Chicago Also Known As

  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Chicago Swissotel
Address: 323 East Wacker Drive, Chicago, IL 60601

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Swissotel Chicago
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