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All 169 Chicago hotels

Swissotel Chicago

4.0 of 5 Hotel   |   323 East Wacker Drive, Chicago, IL 60601 (The Loop)
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Ranked #58 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Laura M Toronto, Canada
  • Overview
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2,131 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
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English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

The service at the Swissotel truly made our trip! The staff was so friendly and accommodating from the moment we arrived to the moment we left. The concierge bent over backwards to suggesting restaurants for dinner and recommended amazing restaurants in our price range. The lobby bar staff was very personable and remembered our drinks from the previous nights. I... More

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

Arrived early to find the room available, which was a welcome surprise. We had a stunning lake view, and the room was clean and comfortable. However, the shower had a fairly significant leak, and the full size beds were a little worn. Also, one of the cabinet doors was broken off one of the hinges and the chair was frayed.... More

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New York
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was my first stay at any Swissotel. I was in Chicago just for one Saturday overnight and got a good deal on a room there. Major piece of advice: although the room was priced right, overnight parking at the hotel is $65. Unless you're staying longer than a couple of nights, park at a lot close by and just... More

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Vinhedo
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very comfortable and well located hotel in Chicago. Staff are very helpful and polite. Fast check in and check out. Beds are very good as well as room temperature control. Some issues with housekeeping, but the staff could solve it.

Review collected in partnership with Swissotel Hotels & Resorts

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Arrived early to a spotless room overlooking Navy Pier. Room and bathroom were spectacular. Really made the trip and they were able to help me surprise my girlfriend. For the price, it's totally worth it. I will be back. Great service, great hotel.

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Mc Kinney
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is along the Chicago River Walk between Michigan Ave. and Lake Michigan. There is easy access to The Magnificent Mile, the Navy Pier, Millennium Park, the Loop and other CTA transportation services, as well as other popular sites. The bed and pillows were probably the most comfortable we have ever had in a hotel. The room was very... More

Review collected in partnership with Swissotel Hotels & Resorts

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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 5 nights and slept wonderfully each night. Queen-sized bed was extremely comfortable and was made daily. Modern TV with enough channels and on-demand services to keep you entertained. Mini fridge for storing your own food and beverages (Hotel also has a 24/7 shop in the lobby for any food and essentials you may need during your stay). Bathroom... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Service was over the top at this hotel! Delightful meeting facility! Banquet food quality, room decor, and lobby decor were elegant. The Palm Restaurant option in the lobby was a very special offering that was totally unexpected and we loved having that famous choice.

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Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My son and daughter-in-law recently got married here. The reception hall was very nice, great view of the city. We could not have asked for better. We stayed in a suite which was very nice. Many windows to see the view of Navy pier and the City. The room was clean, spacious, and well taken care of. Enjoyed the wedding... More

Review collected in partnership with Swissotel Hotels & Resorts

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Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went with our two daughters, spent four nights and stayed in one room. The location is excellent, the hotel is comfortable, nice room with extraordinary views, swimming pool and practical gym on the 42 floor (nice view while you are working out) with sauna. Breakfast was very complete although it is served in the basement, a place without windows,... More

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Additional Information about Swissotel Chicago

Address: 323 East Wacker Drive, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Chicago 4*
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel

443 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Spa Hotel in Chicago #29 Luxury Hotel in Chicago #36 Romantic Hotel in Chicago #40 Business Hotel in Chicago #53 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Comfort and productivity come together where the river meets the lake at Swissôtel Chicago. Swissôtel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 661 guest rooms or 40 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have three on-site restaurants and hotel bar, a penthouse fitness center and 45-foot indoor pool. ... more   less 
Number of rooms
661

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Swissotel Chicago and other travelers.
2 questions
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abercrombie6913
1 month ago
Woodbridge, Virginia
1 month ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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