Our stay at this hotel was disappointing. To start, our bath robe (only one in the room) was dirty with makeup from a previous guest. Then I tried to run the bath tub and the water coming out of the faucet essentially looked like sewer water. For the price tag, there are so many other hotels in this area that... More

This is our second time at the Sutton Place, having previously stayed two years ago for the Chicago Marathon. This time we were over for the marathon again and we found that the hotel was even better then we remembered, with some aspects improving 100%. For example we ordered breakfast, very early for Marathon morning. The breakfast arrived prompt. It... More

Stayed at the hotel for two nights. Really nice room on the 19th floor. Nice bathroom with good preasure in the shower. Clean and nice. The hotel staff was really friendly and did a lot to make my stay worth remembering. I was let in to their fitness room to freshen up before my 10pm flight, after having explored Chicago... More

The location of this hotel is perfect for a visit to Chicago. The Sutton Place is located at the north end of the Magnificient Mile shopping. Away from the tourist spots in a lovely neighbourhood but just around the corner from pubs, restaurants, boutique shopping and a short walk to the lake. The staff were very friendly and even though... More

Wasn’t sure how the rooms would be after reading previous reviews on here, but I was pleasantly surprised. They are modern, but not super-sleek modern. Nicely decorated, comfortable bed, etc. Some rooms have partial views of Lake Michigan. The gym isn’t really a gym. It’s just a guest room that has been converted to an exercise space by putting gym... More

My girlfriends and I have been visiting Chicago for 10 years. Every year we try a new hotel. This year we stayed at The Sutton Place and all agreed it was the best location ever! We had 2 rooms that were Lake View. The rooms had very large windows and we could actually lay on our very comfortable beds and... More

Stayed over Labor Day weekend. A wonderful time. The room was beautiful, modern, with a great view of the city. The staff was very accommodating and friendly. We would definitely stay there again. More

My sister and I stayed here in July to celebrate her 60th. I mentioned this to the staff and the hotel left a plate of chocolate covered strawberries for her when we returned from shopping. They also allowed us to leave our car a few hours extra on each end of our stay. They so friendly and accommodating, I couldn't... More

this hotel was nice it was nothing fancy, it was very clean the staff was very friendly , alot of great restaurants and bars nice and close More