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All 167 Chicago hotels

The Ritz-Carlton Chicago (A Four Seasons Hotel)

5.0 of 5 Hotel   |   160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124 (Gold Coast)
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90%
Ranked #16 of 167 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Robyn S Chicago, Illinois, United States
  • Reviews (1,059)
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  • Room tips (297)
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1,059 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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English first
Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is our absolute favorite hotel. From the moment we arrive until we leave it is a pleasure. The staff is always lovely, the rooms are a dream and we always feel very special. The experience exceeds our expectations. We have stayed there many times over the past 25 years and every time are sad when we have to leave.... More

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Ormond Beach, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Love this location! Close to the lake for romantic walks or running for exercise; right on Michigan for shopping, tons of food and drink establishments all around and easy to access the "L" for a Cubbie's game. Room was large with amazing views! The front desk, room service, and house cleaning staff I interacted with were all super nice. John... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is a wonderful hotel in the heart of magnificent mile shopping district. Such a great staff with Matt at the front desk highlighting our stay! Thank you for the upgrade and helping us have a beautiful time on our anniversary! We will be back! Parking at water tower place is available off of east chestnut street in the same... More

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Grand Rapids, Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed here this 3 day weekend. An excellent location for all that Michigan Avenue has to offer. Had a facial today that was just fantastic - wonderfully relaxing, and my skin is glowing! Daniela is superb - request her if at all possible. Absolutely wonderful!

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San Francisco, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Myself and my family wanted to celebrate my parents 50th wedding anniversary. I spoke with Sarah and told her our needs and expectations and she took care of everything. Not only did she get a us a great rate but figured out how to get us in on a busy weekend in Chicago. We even found room for our 4... More

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Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Following my stay at the Four Seasons in Toronto we then had a 1 night stay at The Ritz; a very different feel but wow again! The staff were again stupendous and couldn't do enough for you; the room superb as well as the first class decor. Ideal for those that wish to shop till you drop!! Next door to... More

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Carroll, Iowa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Outstanding stay in a great hotel right in the heart of Chicago. Location is prime as it is a short walk off Michigan Avenue and just across the street from the John Hancock building. Staff were courteous & provided excellent service. After checking out, the valet provided great instructions to navigate out of the city (which had a ton of... More

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Effingham
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Unfortunately we were only in town one night so we did not get the pleasure of staying longer! The room was impeccably clean and updated. The bed was amazing, never slept better in a hotel. The rooftop bar served incredibly unique and fresh cocktails. The staff was friendly and very accommodating. It was Everything and more that you expect from... More

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Blaine, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the time we approached the entrance to the time we walked out the door, everyone we encountered provided excellent service and a warm welcome. No detail was overlooked. Our room and everything about our stay was perfect!

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Mansfield, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Ritz over the 4th of July holiday weekend. The staff was excellent, the room superb.Dining was first class & the Dec for evening cocktails was very relaxing. I would highly recommend it to anyone looking for a 5 star experience. Well worth the price of admission.

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Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(22)
  • Very nice(11)
  • Navy pier(10)
  • Lake view(5)
  • Michigan avenue(4)
  • Water Tower place(4)
  • John Hancock(3)

Additional Information about The Ritz-Carlton Chicago (A Four Seasons Hotel)

Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Chicago (A Four Seasons Hotel) 5*
Reservation Options:
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Also Known As:
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
Four Seasons Chicago Hotel
Ritz Chicago
Ritz-Carlton Chicago
Chicago Four Seasons
Chicago Ritz-Carlton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Chicago #9 Spa Hotel in Chicago #11 Business Hotel in Chicago #14 Luxury Hotel in Chicago #15 Romantic Hotel in Chicago
Hotel Class
Number of rooms
435

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