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All 168 Chicago hotels

The Ritz-Carlton Chicago (A Four Seasons Hotel)

5.0 of 5 Hotel   |   160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124 (Gold Coast)
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90%
Ranked #16 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Amy C Midland, Texas, United States
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1,068 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
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English first
Midland, Texas, United States
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had such a great stay at this hotel! We stayed in a one bedroom suite on the 29th floor. The room was impeccably clean, the bed was comfortable and the views were just out of this world! The service was amazing as well. My three kids were able to go into the kitchen and bake cookies with the pastry... More

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Covina
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fisrt trip to Chicago. In town to see the Cubs play. Was able to get a corp rate that was too good to pass up. This hotel has one of the best locations, centrally located to everything including the attached Water Tower shopping mall. Lake is a couple blocks away, Famous resturants whithin steps. STaying at the Ritz four seasons... More

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Tulsa
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed in hotels all over the world, and none top my experience at the Ritz Chicago. We stayed in a fabulous suite with an infant and a three year old, and the staff went above and beyond to make sure our needs were met. It started with arriving to the room to find a crib already set up,... More

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San Francisco, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hi we enjoyed our stay very much in this hotel. Although I had planned to swim, didn't quite make it there since it was a brief stay - 3 nights. We enjoyed it so much we have already booked it for our daughter's graduation next year.

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West Jordan
Contributor
13 reviews 13 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I just returned from our first visit to Chicago. We stayed at the Ritz Carlton from 7-9-14 through 7-14-14. This hotel was wonderful!!! Room was very clean and up to date. Internet etc. Double sinks. Jazz band in the lobby Thurs-Sat. We had breakfast there every morning. Very good. The staff was very helpful and happy. But... More

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Denver, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

With a name like Ritz-Carlton I walked in with high standards already. I was disappointed right away when I came to check in and found my room type had been changed from something I had guaranteed MONTHS AGO. I had even called a few days before and was reassured my room type was confirmed. The front desk agent who assisted... More

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Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was average and service was poor. Glasses were not replaced when used from the mini bar. Pillow menu was limited if not unexistent. When I asked at the concierge to clean the room late, he said of course, and when i got to the hotel at midnight nothing was done.

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Brantford, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

You will not be disappointed if you choose this hotel while visiting Chicago. I stayed in a suite and the room was comfortable, clean and very pleasing to the eye. The gym was probably the best equipped facility I've seen in any hotel. It was spacious, it had complementary bottled water and towels and offered many choices including cardio as... More

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Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is our absolute favorite hotel. From the moment we arrive until we leave it is a pleasure. The staff is always lovely, the rooms are a dream and we always feel very special. The experience exceeds our expectations. We have stayed there many times over the past 25 years and every time are sad when we have to leave.... More

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Ormond Beach, Florida
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this location! Close to the lake for romantic walks or running for exercise; right on Michigan for shopping, tons of food and drink establishments all around and easy to access the "L" for a Cubbie's game. Room was large with amazing views! The front desk, room service, and house cleaning staff I interacted with were all super nice. John... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(22)
  • Very nice(11)
  • Navy pier(10)
  • Lake view(5)
  • Michigan avenue(4)
  • Water Tower place(4)
  • John Hancock(3)

Additional Information about The Ritz-Carlton Chicago (A Four Seasons Hotel)

Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Chicago (A Four Seasons Hotel) 5*
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Also Known As:
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
Four Seasons Chicago Hotel
Ritz Chicago
Ritz-Carlton Chicago
Chicago Four Seasons
Chicago Ritz-Carlton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Chicago #9 Spa Hotel in Chicago #12 Business Hotel in Chicago #14 Luxury Hotel in Chicago #15 Romantic Hotel in Chicago
Hotel Class
Number of rooms
435

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