We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Chicago hotels

The Ritz-Carlton Chicago (A Four Seasons Hotel)

5.0 of 5 Hotel   |   160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124 (Gold Coast)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Bed and Breakfast!
Save Saved
You added The Ritz-Carlton Chicago (A Four Seasons Hotel) to your Saves list
The Ritz-Carlton Chicago (A Four Seasons Hotel)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #16 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
LeeFamily007 Princeton, New Jersey
  • Overview
  • Reviews (1,071)
  • Photos (375)
  • Amenities
  • Q&A
  • Room tips (299)
  • Location
  • More
Write a Review

1,071 people have reviewed this hotel

Traveler rating
    802
    175
    65
    14
    15
See reviews for
237
267
44
391
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Princeton, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I were in Chicago in early July for four days to celebrate our anniversary. We stayed at the Deluxe Michigan Avenue Suite which was very large and completely comfortable. The hotel's Concierge was very helpful and attentive. We especially love Laura - she is simply the best! We booked a river cruise package and were not completely... More

Was this review helpful? Yes
Top Contributor
71 reviews 71 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at a number of Ritz Carlton's across the country and would not say this was among the best, but it was very nice. We chose this hotel because I had a conference there. The lobby is beautiful and the staff generally helpful. The room was nothing special, but nicely appointed and the bed super comfortable. Housekeeping was... More

Was this review helpful? Yes
Marion, Iowa
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for the Billy Joel concert on July 18. The hotel was easy to find, valet's were wonderful. Really from the time we got out of our car the service was impeccable. The room was great, beautiful view, very quiet perfect bed. Within walking distance to everything we wanted, felt very safe walking around at... More

Was this review helpful? Yes
Midland, Texas, United States
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had such a great stay at this hotel! We stayed in a one bedroom suite on the 29th floor. The room was impeccably clean, the bed was comfortable and the views were just out of this world! The service was amazing as well. My three kids were able to go into the kitchen and bake cookies with the pastry... More

Was this review helpful? Yes
Covina
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fisrt trip to Chicago. In town to see the Cubs play. Was able to get a corp rate that was too good to pass up. This hotel has one of the best locations, centrally located to everything including the attached Water Tower shopping mall. Lake is a couple blocks away, Famous resturants whithin steps. STaying at the Ritz four seasons... More

Was this review helpful? Yes
Tulsa
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed in hotels all over the world, and none top my experience at the Ritz Chicago. We stayed in a fabulous suite with an infant and a three year old, and the staff went above and beyond to make sure our needs were met. It started with arriving to the room to find a crib already set up,... More

Was this review helpful? Yes
San Francisco, California
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hi we enjoyed our stay very much in this hotel. Although I had planned to swim, didn't quite make it there since it was a brief stay - 3 nights. We enjoyed it so much we have already booked it for our daughter's graduation next year.

Was this review helpful? Yes
West Jordan
Contributor
13 reviews 13 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I just returned from our first visit to Chicago. We stayed at the Ritz Carlton from 7-9-14 through 7-14-14. This hotel was wonderful!!! Room was very clean and up to date. Internet etc. Double sinks. Jazz band in the lobby Thurs-Sat. We had breakfast there every morning. Very good. The staff was very helpful and happy. But... More

Was this review helpful? Yes 2
Denver, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

With a name like Ritz-Carlton I walked in with high standards already. I was disappointed right away when I came to check in and found my room type had been changed from something I had guaranteed MONTHS AGO. I had even called a few days before and was reassured my room type was confirmed. The front desk agent who assisted... More

Was this review helpful? Yes
Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was average and service was poor. Glasses were not replaced when used from the mini bar. Pillow menu was limited if not unexistent. When I asked at the concierge to clean the room late, he said of course, and when i got to the hotel at midnight nothing was done.

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage The Ritz-Carlton Chicago (A Four Seasons Hotel), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ritz-Carlton Chicago (A Four Seasons Hotel)? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(22)
  • Very nice(11)
  • Navy pier(10)
  • Lake view(5)
  • Michigan avenue(4)
  • Water Tower place(4)
  • John Hancock(3)

Additional Information about The Ritz-Carlton Chicago (A Four Seasons Hotel)

Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Chicago (A Four Seasons Hotel) 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Amex, Tingo, Travelocity, BookingOdigeoWL, TripOnline SA, Agoda, Priceline, Hotels.com and Venere so you can book your The Ritz-Carlton Chicago (A Four Seasons Hotel) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
Four Seasons Chicago Hotel
Ritz Chicago
Ritz-Carlton Chicago
Chicago Four Seasons
Chicago Ritz-Carlton

375 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (167)
Viewed
Dining (5)
Viewed
Room/suite (48)
Viewed
Hotel & grounds (30)
Viewed
View from room (18)
Viewed
Pool/beach area (3)
Viewed
Bathroom (7)
Viewed
Family/play areas (1)
Viewed
Other (55)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (180)
Viewed
Amenities (35)
Viewed
Pool (2)
Viewed
Restaurants and Bars (10)
Viewed
Superior Room with Two Double Beds (66)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Dining (11)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (9)
Viewed
Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Chicago #9 Spa Hotel in Chicago #12 Business Hotel in Chicago #14 Luxury Hotel in Chicago #15 Romantic Hotel in Chicago
Hotel Class
Number of rooms
435

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer