I try to stay at the Ritz whenever I'm in Chicago for business. It's quiet, relaxing and comfortable. The rooms are always large with good bath products and nice bed linens. The staff is always very welcoming and polite. The fitness center is good as is the pool and hot pool. The hotel is centrally located but with all the... More

What can you say! This one lives up to the Ritz Carlton billing without question. The location was perfect and the service was second to none. You always know what you get with a Ritz Carlton and this one was no exception. If it was even better than normal!!

I recently stayed at the Ritz Carlton while in Chicago on business and it was fantastic! The staff was great, incredibly helpful and accomodating. The rooms were beautiful and clean and the beds were very comfortable. I loved the L'Occitane bath products that were offered- what a treat! The location cannot be beat, close to shops, restaurants and entertainment. I... More

Stayed here with family in July 2012 due to proximity to American Girl and Lego store. Great location to all the best shops and restaurants along Michigan Ave. Paid $700 for 2 room suite which was very nice but we had to call the front desk repeatedly for valet service and to provide the "extras" included with the American Girl... More

It's hard to fault a place that tries very hard to fulfill expectations of its guests. The views are great, the service is great, the rooms are luxurious, and the location (for many visitors) is wonderful. You might find very much like the "old money" feel of the place. However, some visitors might miss an in-room coffee machine (not the... More

Arrived at the Ritz for a weekend get-away. It's a beautiful hotel, and we asked for a lake view and it was gorgeous! We let them know we were celebrating an anniversary and a birthday and they went out of their way to put a dessert and champagne in our room! Every morning we used the great fitness facility and... More

Can't wait for my next trip to Chicago! Exceptional staff, accommodations, and the location is perfect. Though in town for a business trip I took full advantage of my free time and enjoyed the gym/spa facilities and the nearby shopping. The staff were very courteous and helpful in arranging show tickets and giving directions to the local running paths. They... More

I recently took several of my employees to the Ritz Carlton in Chicago for a celebratory weekend. Even prior to our arrival I was contacted by Jon in concierge to make sure that everything would go smoothly at check in. Upon arrival we checked in smoothly and proceeded to our room. If you have the opportunity, I would highly recommend... More

This is such an amazing hotel. The food is delis! Try the Deca salad with salmon. The staff is very knowledgeable and able to pair wine or cocktails with your entree. Amazing ambiance and lovely musical entertainment at night on the weekends. The best part of all is the new outdoor terrace is ready and absolutely stunning! The DEC at... More