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All 169 Chicago hotels

The Ritz-Carlton Chicago (A Four Seasons Hotel)

5.0 of 5 Hotel   |   160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124 (Gold Coast)
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Ranked #15 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
lionspaw3 New York
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1,111 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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New York
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

When checking in to our "lake view" double-double room, the receptionist offered to upgrade us to a two-room, 1,000 s.f. suite. We agreed -- and then he told us that the price would be almost double our rate. It was an awkward and unpleasant surprise, and we declined. "Lake view" from the 18th floor was quite limited -- standing at... More

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Illinois
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel was in its glory in the 1970's and 80's. Just hasn't kept pace with the other hotels. Best feature is that the elevator opens up into Water Tower Place. Having to go up to the 12the floor for the lobby in very slow elevators is sort of a pain. Rooms are nice, but just OK. Not the "Ritz"... More

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Falls Church
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Location, ambiance, view...what more could you ask for? Lobby on 12th floor is fabulous with an outdoor bar overlooking the city. Great staff who are quick to help and make recommendations. Being connected to Water Tower Place and the shops are superb.

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Columbia, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was phenomenal! The concierge gave incredible suggestions for dining during our stay, the bellmen were so attentive, the spa was every bit of heavenly with the best staff I have encountered in a while! Room service was great and housekeeping did a fantastic job on the room!

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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic concierge, great location near the water. Beautiful roof top cocktail lounge. Breakfast was fantastic. Got back at 1:00 am and still had great room service available. Walking distance to Navy Pier. The hotel connects to a great shopping mall too.

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Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

With a stunning view of Navy Pier and nested right by the Hancock Tower, not to mention the sinful Ghirardelli store right down the street, this hotel had great service and the concierge was extremely helpful while I planned out my itinerary. Great breakfast, didn't manage many other meals because Pizzeria Uno's a short walk, irresistible deep dish pizzas. The... More

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Purchase, New York
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

If you,are in the "Windy City," this is, in my humble opinion, the best hotel to stay in. Terrific, attentive and professional service, a well appointed room and bathroom, great food be it in their restaurants or through room service, and great location. The best of the best.

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Zionsville, Indiana, United States
Top Contributor
84 reviews 84 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed a wonderful two night stay here for a 25th anniversary weekend. We booked late and could not get a regular room so splurged on a two room suite. The place is filled with class and attentive service. We enjoyed drinks and snacks twice at the Deca bar outside and once in the main lobby. At all times the... More

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Bloomington-Normal, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The most friendly and helpful staff I have ever seen. The hotel was immaculate and everything was just right. We were at the hotel for a wedding and everything was perfect. A wonderful setting for an elegant wedding reception.

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Top Contributor
57 reviews 57 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked there thinking to my previous experiences within Four Seasons properties which were ,as I remember, consistently good. The location, within the Water Tower is excellent. We had a very nice ,spacious suite with a view. As we entered, following a long trip from Europe and from the O'Hare airport on a busy lane, we opened the minibar and... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(22)
  • Very nice(11)
  • Navy pier(10)
  • Lake view(5)
  • Michigan avenue(4)
  • Water Tower place(4)
  • John Hancock(3)

Additional Information about The Ritz-Carlton Chicago (A Four Seasons Hotel)

Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Chicago (A Four Seasons Hotel) 5*
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Also Known As:
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
Four Seasons Chicago Hotel
Ritz Chicago
Ritz-Carlton Chicago
Chicago Four Seasons
Chicago Ritz-Carlton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Chicago #9 Spa Hotel in Chicago #12 Business Hotel in Chicago #13 Luxury Hotel in Chicago #14 Romantic Hotel in Chicago
Hotel Class
Number of rooms
435

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