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The Ritz-Carlton Chicago (A Four Seasons Hotel)

5.0 of 5 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
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The Ritz-Carlton Chicago (A Four Seasons Hotel)
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The Ritz-Carlton Chicago (A Four Seasons Hotel)
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1,204 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Springfield, Illinois
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great service and very family friendly. Provided great experience for Michigan Avenue Light Parade. Our daughter loved the chance to make cookies with the Executive Pastry Chef. After the, parade the hotel lobby was open for hot chocolate and lighting of the lobby tree. Location is great for shopping and American Girl experience.

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Greensburg, Indiana, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We hade a great time. The hotel feels like home after staying there over the last 35 years. We were greeted and recognized on our arrival The staff attended to all our request. My daughters loved the fitness area. The concierge Tim made all the dinner reservations . We requested a view of Navy Pier for the fireworks and were... More

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Myrtle Beach, South Carolina
Top Contributor
62 reviews 62 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I enjoyed the Ritz Chicago the past August (2014). Door staff greeting was very warm and professional, check-in was extremely friendly and efficient. We were in a corner suite and the room was overall very very nice (see photos) but as others have said not quite 5 Star due to some wear and signs of age. That... More

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Columbia, Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This beautiful hotel is located on Michigan Avenue also called the Magnificent Mile of Shopping and across the street from the John Hancock Building. I was there on a business trip/couple trip, but it would have been great to have the kids too. The Navy Pier was a few long blocks away, but we found it be a enjoyable walk.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

My family stayed at the Ritz Carlton Chicago during the very busy weekend of the Festival of Lights parade and activities. Despite the hotel appearing near capacity and very busy, the high level of service The Ritz Carlton is known for was not only met but far exceeded our expectations. Staff members were extremely helpful and kind; and there were... More

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South Pasadena, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We always love staying at the Ritz-Carlton in Chicago - close/connected to great shopping (on the North end of Michigan Avenue) and within easy walking distance of great restaurants (my favorites are Topolobampo and Portillo's). Rooms are large and very comfy, provide Occitane toiletries, and this is one of the few hotels where you don't hear your neighbor's conversations (wonderfully... More

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Sao Paulo, SP
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Big room, very good toilet amenities, top class reception and concierge. They lost a package that was delivered to us and we had to change room after arrival because of some problem. But the whole experience was so good that it didn´t matter, we didn´t even ask for a refund for the lost package. Free Wifi in the rooms was... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our stay at the Ritz was everything we were hoping for from a weekend getaway. The facility is beautiful, the views are panoramic and the staff, from the front desk all the way to housekeeping could not have been more helpful. There was not a thing we wanted that was not taken care of in a professional and friendly manner.... More

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Nashville, Tennessee
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Attentive to every detail. Rooms well appointed, location fantastic. Couldn't have asked for a better hotel stay. Was pouring one day and were given complimentary umbrellas. This hotel and brand will wait on you hand and foot. We caught a good deal, so it wasn't outrageously priced. Would definitely return.

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New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service! Stayed there with family in November. We traveled with two small children and booked a suite which is spacious. The hotel staff were very helpful and arranged everything we requested. They set up a tent in the living room and the kids had lots of fun. The hotel also have cookie making class available and kids enjoyed visiting... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(22)
  • Very nice(11)
  • Navy pier(10)
  • Lake view(5)
  • Michigan avenue(4)
  • Water Tower place(4)
  • John Hancock(3)

Additional Information about The Ritz-Carlton Chicago (A Four Seasons Hotel)

Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Chicago (A Four Seasons Hotel) 5*
Number of rooms: 435
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Also Known As:
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
Four Seasons Chicago Hotel
Ritz Chicago
Ritz-Carlton Chicago
Chicago Four Seasons
Chicago Ritz-Carlton

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