We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Chicago

#19 of 182 Hotels in Chicago
Certificate of Excellence
Hotel website
Hotel packages
160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
Special Offer
Earn Ritz-Carlton Rewards
Book on
TripAdvisor
in partnership with
Trusted partner. We work with The Ritz-Carlton to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Ritz-Carlton, Chicago
View Map
Add Photo Write a Review

1,626 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Northbrook, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We have spent other anniversaries at this hotel and always were very satisfied. This time was no exception. The suite was immaculate. The quality of the food and the service at Deca Restaurant was fantastic. Will certainly return on other occasions.

Review collected in partnership with this hotel

Helpful?
1 Thank albertoh941
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear albertoh941, Thank you for celebrating your anniversary stay with us on TripAdvisor! I am thrilled that you enjoyed another special occasion with us and felt that both your suite and your experience in Deca Restaurant were fantastic. We look forward to welcoming you back for many more anniversary stays to come! Sincerely, Michel Goget General Manager More 

Edgerton, Wi
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is the best hotel in Chicago. Great location next to Watertower Place, great helpful employees, wonderful breakfast, great getaway. Consierge is first rate with great information and recommendations.

Helpful?
1 Thank Jeff R
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Jeff R, Thank you for sharing your "Ritz Weekend" with us on TripAdvisor! We are delighted that you had a wonderful stay with us and we look forward to welcoming you back to The Ritz-Carlton, Chicago for many more years to come! Sincerely, Michel Goget General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent stay! Was there for 2 nights and had a great stay with excellent accommodations. John the concierge was especially informative and had some great places for our family to eat! We enjoyed the pool and my wife had an excellent massage.

Helpful?
1 Thank Mike B
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Mike B, Thank you for sharing your recent stay with us on TripAdvisor! We are delighted that you and your wife had an excellent stay with us and were able to enjoy the great service provided by John and our spa team! We appreciate your kind words and please be assured I have shared your comments with our team.... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Ritz Spa is relaxing and professionally run. I have had massages all over the United States and other parts of the world. Maggie is friendly, knowledgeable and is the best masseuse that I have encountered! Abel in the men's locker room is always friendly and professional. Highly Recommended! BF

Helpful?
Thank Brian F
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Brian F, Thank you for sharing your "World Class Massage" with us on TripAdvisor! I am delighted that Maggie was able to provide you with a wonderful massage and Abel was a friendly face in our locker room. Please be assured I have shared your kind words with them and our team! We look forward to welcoming you back... More 

Los Angeles, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

Rooms are on the smaller size. They offer early check in but even when I asked I didn't get it. Asked for chocolate slice of cake for fiancées birthday upon arrival didn't get that either. It's a maze to get to where ever you want to go; 3 different elevators: 1) ground floor/ lobby, 2) rooms, 3) pool/gym. No fridge.

Review collected in partnership with this hotel

Helpful?
Thank 714effie
MichelGoget, Owner at The Ritz-Carlton, Chicago, responded to this review

Dear 714effie, Thank you for sharing your recent experience with us on TripAdvisor. We truly appreciate your feedback as we are continuously looking for ways to improve and grow. I am disappointed to hear that your stay was less enjoyable than you were anticipating. This is certainly not the type of service you have come to expect, nor the type... More 

Vienna, VA
Level Contributor
61 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Quick business trip landed me at the Ritz in Chicago. I didn't eat or see much of the property after a very late check in and early departure, but what I saw I loved. Staff were beyond friendly and my spacious room was immaculate. The beds and linens are clearly superior to other hotels and the rest I got was... More 

Helpful?
Thank LoveTaxidia
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Taxidia, Thank you for sharing your experiences with us on TripAdvisor! I am delighted that you enjoyed your luxurious sleep and thank you for your kind words about our Ladies and Gentlemen. We at The Ritz-Carlton, Chicago pride ourselves in providing the finest service and genuine care for our guests and we truly appreciate your feedback. We look forward... More 

Grand Rapids, MI
Level Contributor
122 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a deluxe king room looking north to the lake; a beautiful view. The room was very quiet, lovely bed and bedding, and free wireless. The bathroom was spacious, with two sinks and a nice tub/shower. The service in the hotel is exceptional. There is coffee available in the lobby in the morning. The exercise facility has a large... More 

Helpful?
Thank thomps97
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Thomps97, Thank you for sharing your experiences with us on TripAdvisor! I am delighted that you enjoyed the view from your room additionally thank you for your kind words about our Ladies and Gentlemen. We at The Ritz-Carlton, Chicago pride ourselves in providing the finest service and genuine care for our guests and we truly appreciate your feedback. We... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I've been to about 50 difference masseuses in my life and the massage I had today by Maggie was the top of the class! The best ever. My rhomboid and trapezius pain is gone and my neck and feet feel like new.

Helpful?
1 Thank Alex S
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Alex S, Thank you for sharing your recent massage with Maggie with us on TripAdvisor! I am delighted you had an enjoyable spa treatment and we truly appreciate your kind words about Maggie and our spa facilities. Please be assured I have shared your feedback with our team and we look forward to welcoming you back to The Ritz-Carlton,... More 

Kingsnorth, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice hotel, spacious rooms and friendly staff. Doormen are particularly helpful. Food provided at our conference by the hotel was rather delicious and the Deco bar is friendly. It is a grand hotel that is feeling a little old - Americans seem to think dated is a sign of wealth and grandeur

Helpful?
Thank bigredonion
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Bigredonion, Thank you for sharing your experiences with us on TripAdvisor! I am delighted that you enjoyed the food at your event as well thank you for your kind words about our Ladies and Gentlemen at Deca Bar and the Door. We at The Ritz-Carlton, Chicago pride ourselves in providing the finest service and genuine care for our guests... More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have been staying at this hotel for over thirty years, and it has yet to disappoint me. I think that the Ritz Carlton staff training program must really prepare their staff for A+ service. From the gentleman who will come to your cab with an umbrella when it is raining to the evening attendant who turns down your bed... More 

Review collected in partnership with this hotel

Helpful?
Thank Deborah S
MichelGoget, General Manager at The Ritz-Carlton, Chicago, responded to this review

Dear Deborah S, Thank you for sharing your experiences with us on TripAdvisor! I am delighted that you always have a memorable visits with us and thank you for your kind words about our Ladies and Gentlemen. We at The Ritz-Carlton, Chicago pride ourselves in providing the finest service and genuine care for our guests and we truly appreciate your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

533 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (319)
Viewed
Room/suite (89)
Viewed
View from room (41)
Viewed
Bathroom (18)
Viewed
Dining (8)
Viewed
Hotel & grounds (38)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (118)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (172)
Viewed
Amenities (35)
Viewed
Pool (2)
Viewed
Restaurants and Bars (7)
Viewed
Superior Room with Two Double Beds (66)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Dining (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (7)
Viewed
View from room (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#1 of 182 in Chicago
5.0 of 5 stars 1,398 reviews
Magnificent Mile
Four Seasons Hotel Chicago
Magnificent Mile
The Peninsula Chicago
The Peninsula Chicago
#5 of 182 in Chicago
4.5 of 5 stars 1,112 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
Sofitel Chicago Water Tower
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#6 of 182 in Chicago
4.5 of 5 stars 1,151 reviews
Gold Coast
Waldorf Astoria Chicago
Waldorf Astoria Chicago
#7 of 182 in Chicago
5.0 of 5 stars 1,742 reviews
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay