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All 169 Chicago hotels

The Palmer House Hilton

4.0 of 5 Hotel   |   17 East Monroe Street, Box 75845, Chicago, IL 60603 (The Loop)
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Ranked #85 of 169 hotels in Chicago
A recent review
3 of 5 stars reviewed yesterday
BritBoyInFL Saint Cloud, Florida
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4,581 people have reviewed this hotel

Traveler rating
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    1,654
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Cloud, Florida
Top Contributor
110 reviews 110 reviews
50 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed yesterday NEW

I don't think there is another hotel property on tripadvisor that has as much variation in regard guest ratings. And I think I understand why ..... My wife and I checked in at the Hilton Honors check-in section and were handled politely & efficiently. We were also upgraded to the executive floor (I'm HH Diamond). Our room was acceptable, average... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is centrally located in downtown Chicago. The doormen welcome you with a smile and actually open the door for you. The hotel lobby is breathtaking and as your eyes gradually look up you'll find the most gorgeous ceiling. You can't help but think of the Sistine Chapel. The service was exceptional and the spacious corner room we had... More

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Shrewsbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Opinions are subjective.The bad lives after them. The good is oft entered in their tones. So let it be with the Palmer House Hilton. Having read so many superb reviews, I was anticipating this great "wow" as soon as I entered. Well, yes, the lobby is impressive - once you've found it, having tried to locate reception via stairs, elevators... More

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New York City, New York
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

As our escalator was slowly ascending up to the main lobby, that was what my kids said. Wide eyed looking up at the elegant ceiling. The main lobby dripped of old classiness. Beautifully restored and kept, I almost expected to see top hats and white gloves. We were checking in early so we kept our bags at the Bell Desk... More

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Hallandale Beach, Florida
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

A nice and huge hotel in downtown chicago. The staff is nice and I'm using the hotel for my business trips since July. Cab from the airport takes you there for approx $45 including tips (depends on the traffic but should not be more than $50). There is no coffee making machines or fridge in the rooms except the executive... More

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North Bethesda, Maryland, USA
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Even though this is an older hotel I had excellent stay at a scientific meeting which was also held in the hotel. The location in Chicago is excellent, the rooms were top notch, clean, well appointed and at a surprisingly good rate (probably because of the group rate for the meeting). The amenities were also excellent, a great lobby bar,... More

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Lethbridge, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I just recently attended a conference at the Palmer House Hilton in downtown Chicago and it is worth the price to pay for even a short stay in this city. Close to all the downtown attractions and if you are so inclined within walking distance to all. The hotel itself is historic and iconic and has a beautiful feel to... More

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Berea, Ohio
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Gran Dame of Chicago Hotels that reflects an elegance and service of a time gone by. We had a room with two double beds on the 11th floor that was not to close to elevator and so it was quiet. All the common areas are beautiful and hark to the Gilded Age. We were very happy with our room.We... More

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Windsor, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was super clean, the staff was very professional and friendly, and the architecture was just stunning! The pool was rather small, but I assume most people visiting CHicago don't go for the pool in the hotels. This hotel was very close to a lot of good shopping, with a CVS right across the street for any last minute... More

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Athens, Greece
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The grand lobby of this hotel is truly it's most impressive feature. It is worth visiting for drinks even if you are not staying at the hotel. That said we stayed there this past weekend for a wedding and upon arrival we were checked in by the front desk supervisor. Check in was very smooth and without any delays. He... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(73)
  • Art Institute(69)
  • Great location(55)
  • Executive floor(30)
  • Millennium park(27)
  • Fitness center(19)
  • Double beds(18)
  • Executive level(16)
  • Room service(14)
  • State Street(13)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palmer House Hilton 4*
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#21 Spa Hotel in Chicago #40 Luxury Hotel in Chicago #57 Family Hotel in Chicago #67 Romantic Hotel in Chicago #80 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 
Number of rooms
1640

Questions & Answers

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Petersburg, Michigan

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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