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The Palmer House Hilton

4.0 of 5 17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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The Palmer House Hilton
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5,316 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Providence, Rhode Island
Top Contributor
394 reviews 394 reviews
88 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed yesterday NEW

A classic Chicago hotel that will not disappoint. Great service from check-in to check-out. Generous sized rooms, with the exception of the bathroom which is tiny. Comfortable beds, clean rooms. Rooms are quiet. Amazing lobby and great lobby bar.

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Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed yesterday NEW

My favorite hotel! Service is top notch. Its absolutely beautiful. Love the bar, nice strong drinks. Food is wonderful and the food is great. Location is perfect for anything you want to do most by walking otherwise a quick cab ride to get ya just about anywhere.

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Chicago, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Beautiful, historic hotel with great location. Love the historic details that have been maintained in the lobby and throughout the hotel. Location is convenient to many Chicago attractions. Everything from check-in to in-room dining to check-out to cab service upon departure ran very smooth. I would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

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Michigan City, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This is Chicago! The great staff at all levels make the experience in a beautiful historic setting. The history of the hotel and major Chicago events are art on the walls. I could have walked around for days soaking it in. Better to walk around the city from a good location.

Review collected in partnership with Hilton Hotels & Resorts

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San Luis Obispo, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The Hotel is very nice and in a good location, rooms are reasonable during off season. Don't order room service the food is mediocre and you will pay through the nose. Also, no free wi-fi, 16 bucks to send an e-mail is just greedy, I refused to pay it and instead went to store around the corner and used their... More 

Review collected in partnership with Hilton Hotels & Resorts

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Top Contributor
78 reviews 78 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This was the cleanest hotel EVER. The staff were professional and helpful. The building is historic, and charming and completely well maintained. The location was very convenient for walking exploration of Chicago, and had a train station nearby. This is the hotel that I judge all others by. Stay here.

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Lubbock, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One of the good hotels in downtown, good view if you stay in top floors, friendly staff, clean rooms Cons: no free WiFi, parking costs 50$ min, as expected prices are little bit expensive for not so rich people. Tip: Bring water bottles with you, as I found no drinking water in my room. (Ignore if you won't mind)

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New York City, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very beautiful hotel as soon as you walk in the lobby area. It's fabulous! That's the 3 stars. The closet is bigger than the bathroom. I can't believe that they actually think that you can put the toilet paper holder behind you and be able to reach for it? I ended up taking it out from the holder. The bed... More 

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Western NJ
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was here for only one night and did not have the opportunity to experience all their amenities, but what I did see was quite grand. The lobby is something else- if you look at their website photos you can see the painted ceiling of Greek mythology. The lobby bar is under all that. There is a restaurant as well,... More 

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suzyd79
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel itself is beautiful, the lobby is stunning and the entranceways and exits are beautiful, though they're a pain in the butt to get through with the crowds (We travelled over Thanksgiving). The rooms are small, but I guess that's to be expected in a big city (they're still bigger than in New York) The front desk staff was... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(64)
  • Art Institute(58)
  • Great location(49)
  • Millennium park(25)
  • Executive floor(24)
  • Fitness center(17)
  • Executive level(16)
  • Double beds(14)
  • State Street(10)
  • Room service(10)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#21 Spa Hotel in Chicago
#40 Luxury Hotel in Chicago
#50 Family Hotel in Chicago
#69 Romantic Hotel in Chicago
#73 Business Hotel in Chicago

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