We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

The Palmer House Hilton

4.0 of 5 Hotel   |   17 East Monroe Street, Box 75845, Chicago, IL 60603 (The Loop)
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
October Sale $149
Save Saved
You added The Palmer House Hilton to your Saves list
The Palmer House Hilton
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
73%
Ranked #84 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
smctlc Tecumseh, Michigan
Write a Review

4,652 reviews from our community

Traveler rating
    1,669
    1,678
    749
    367
    189
See reviews for
777
1178
304
1533
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (970)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tecumseh, Michigan
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had high expectations for this hotel, but it fell a little short. The rooms are very small. They are clean and attractive, just small. For the price, I expected more space. The bed was very comfortable. The bathroom is also very small, not a lot of space between the toilet and the tub. We were near the elevator and... More

Was this review helpful? Yes 1
San Antonio, Texas, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have heard about The Palmer House in Chicago for many years. So, this trip to Chicago and staying in The Palmer House is the fulfillment of a dream. When we set foot in the beautiful vaulted ceiling lobby, I was in awe. Thoughts of European buildings and Churches came to mind as I looked up. There is a bar... More

Was this review helpful? Yes
Vienna, Virginia
Contributor
16 reviews 16 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is a very nice hotel. The lobby is A.Mazing! Always crowded with the people at the bar / lounge. The artwork on the ceiling is just breath taking. It is a historical hotel, undergone many renovations to keep it up to date. GREAT JOB! It has 1600 rooms. Make sure your tune to the TV channel for the fun... More

Was this review helpful? Yes
Torrance, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The lobby in this hotel was beautiful so expected the same for the rooms. But the rooms were very small and the walls were thin. You can hear everything from the people walking around to the television. There was not even a coffee maker in the room. But it was in a good location and the staff were friendly.

Was this review helpful? Yes
Aberdeen
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for a week on holiday. We booked a standard room which only comes with a small double bed (not even a standard size one, let alone a queen or king!!) Judging from the other reviews, it's obvious that this hotel does have nice rooms. Unfortunately for me and my wife, we did not end... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in the hotel for a conference and really loved this hotel. The rooms are spacious and luxurious. My room was on the 20th floor. While the room was initially chilly, the individual thermostat allowed me to warm the room rather quickly. The hotel has a number of amenities, such as an wonderful gym and spa, Starbucks, and delicious... More

Was this review helpful? Yes
Davis, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

There's no doubt that the Palmer House is an important fixture of the Chicago historic and cultural landscape; everyone from Frank Sinatra to Carol Channing has graced the Empire Room. But as a place to stay in the present, it falters. My twelfth floor room was showing its age badly. Fixtures were pulling away from walls, grout and caulk in... More

Was this review helpful? Yes 1
Chicago, IL
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

IMTS exhibition just concluded Sept 13. Company had over 50 hotel rooms plus meetings at this hotel. Senior event mgr Malissa was helpful to ensure meetings and hotel rooms were ready and available as we needed. Shout out to staff for Follow ups. Rooms are updated and modern. Location of hotel is convenient to restaurants and activities plus hotel restaurants... More

Was this review helpful? Yes
Oakdale, New York, United States
Top Contributor
71 reviews 71 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights during a weekend and was very pleased with the stay. The hotel itself is a wonderful architectural marvel to see itself. The lobby steps you back into the 1920s and is in very good condition. Even the hallways where the rooms are located has a wonderful retro look and feel to them. The room... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The front desk and concierge service at Palmer House Hilton was poor. The room would barely classify as a cupboard (I am a frequent traveller to New York and Hong Kong, so I am accustomed to small rooms); it really was terrible value for money. The lobby is impressive and a good place to go for a drink, but only... More

Was this review helpful? Yes 1
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Thank you for sharing your review. It seems that we did not do a good job at placing you in a room that you were comfortable in. We have many room types and sizes to accommodate every guest and we should have taken more time to consider your needs before placing you in a room that you would not be... More

Owners: What's your side of the story?
If you own or manage The Palmer House Hilton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Palmer House Hilton? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(72)
  • Art Institute(69)
  • Great location(55)
  • Executive floor(30)
  • Millennium park(27)
  • Fitness center(19)
  • Double beds(17)
  • Executive level(16)
  • Room service(14)
  • State Street(13)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palmer House Hilton 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, HotelTravel.com, Tingo, Otel, BookIt.com, getaroom.com, Agoda, Hotels.com, Hilton Hotels, TripOnline SA and Priceline so you can book your The Palmer House Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton

1,683 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1111)
Viewed
Hotel & grounds (283)
Viewed
Room/suite (265)
Viewed
Bathroom (87)
Viewed
Business center/function rooms (10)
Viewed
Dining (29)
Viewed
View from room (26)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (2)
Viewed
Other (404)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (534)
Viewed
Amenities (62)
Viewed
King Room (56)
Viewed
Penthouse (147)
Viewed
Pool (46)
Viewed
Restaurants and Bars (46)
Viewed
Standard Double (49)
Viewed
Standard Single (51)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (20)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities