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The Palmer House Hilton

4.0 of 5 17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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The Palmer House Hilton
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4,800 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

The hotel is clean and historic with most of the stuff being really friendly. The location of the hotel is very good but in a very noisy area with the metro moving all the time and you hear it and feel vibrations every 3 mins. I was in the 12th floor and this didnot prevent me from the noise. The... More

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Fort Worth, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Overall great property. The meetings and banquets staff provided excellent service, follow up and flexibility Hotel location is excellent, close to parks, shoopping and many restaurants. Thank you Malissa for making my programs great.

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Tampa, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here for 5 days during a conference and the location is ideal. The train station is right outside the hotel for train to Midway (Orange line). The hotel is located couple of miles from some of the best things you would do while in the city, Millennium Park, Navy Pier, Convention Center, restaurants, etc.

Review collected in partnership with Hilton Hotels & Resorts

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Wilmington, North Carolina
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Very friendly, helpful staff. Great food and service, Fine beds, quiet room. Easy check-in and check-out. An altogether delightful stay! Location of the hotel was perfect for us - close to the theater, transportation, and interesting places to visit - boat tour, museum, etc.

Review collected in partnership with Hilton Hotels & Resorts

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Bethesda, Md
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Each time I return to the Palmer House, I am always treated like royalty. On this occasion, Jolanta, a Diamond Honors guest associate extracted me from the Hilton Honor check-in line and checked me in at the Diamond reception desk (I am a Gold member, aspiring to Diamond status), very kindly upgraded me to the Executive Floor, and generally made... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This is a beautiful historical hotel in downtown Chicago. Rooms are good size and well maintained. The only problem we had was with the inconsistent service from staff-there seemed to be no middle of the road-either staff went out of their way to be friendly and helpful or they were borderline rude. The wait staff and concierge were overwhelmingly bad-unfriendly,... More

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Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel has a very good architecture.. Very elegant and classic.. Room are spacious.. location of this hotel is very nice... pretty close to millennium park... everything is at a walking distance from the hotel... usually the registration line is crowded.. so make sure to have atleast 15-20 mins for check-in... check-out can be done from the room using the tv....

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Senior Contributor
32 reviews 32 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It has been a few years since my stay & I realized i never did a review. We had a room with 2 beds & 2 bathrooms. Was a wonderful hotel & I love hotels that are old like this one. We were there for convention & the convention rooms were absolutely amazing. Love all the historic parts!

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Miramar, Florida
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was given a two night stay to this hotel by my wonderful boss as he is a diamond member. We were welcomed and treated as if we were the reward members. Hotel was perfectly located for our event, the Chicago Marathon, and we were allowed to check out even a little later than usual to accommodate my race time.... More

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Senior Contributor
30 reviews 30 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Think Grand Central Station at rush hour. That's what this hotel is like whenever you are in one of its public areas. Crowded, in constant motion, barely contained chaos... you get the idea? It's an old property with some of the advantages (big walk-in closets, windows that open) and all the disadvantages (tired carpeting, decor, bathrooms, etc.). Walking into the... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(72)
  • Art Institute(69)
  • Great location(55)
  • Executive floor(30)
  • Millennium park(27)
  • Fitness center(19)
  • Double beds(17)
  • Executive level(16)
  • Room service(14)
  • State Street(13)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton

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