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The Palmer House Hilton

#94 of 182 Hotels in Chicago
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17 East Monroe Street, Box 75845, Chicago, IL 60603
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6,790 Reviews from our TripAdvisor Community

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Chicago
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed yesterday NEW

I found this hotel beautiful in some parts and strange in other parts. The make lobby is very beautiful and grand. I found the architecture a little confusing, it meshed with Victorian and art deco in some instances. My room was spacious enough however, the free space in the bathroom honestly was about 36 inches x 24, no kidding, it... More 

Helpful?
Thank ItsmeFifi
wauwatosa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

I wrote a review for the Palmer House from our 2014 visit. Now I'm doing a follow up review from this past christmas family visit. As I mentioned in the last review, our stays here every christmas vary with their service. this year our rooms were not available at check-in time. We left to go to a museum thinking when... More 

Helpful?
Thank Patricia K
San Diego, California
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

Exceptionally nice service. We were on the 23rd floor, room 117 with a fantastic view of the Chicago skyline, but it is also the lounge floor which was an astonishing addition. My mother is (very, very spry) 90 years old. but with failing eye sight, so the staff help in the lounge when I was not there was deeply appreciated.... More 

Helpful?
Thank KatrinkaSD
Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 days ago NEW

Booked at Palmer House 4 months in advance, 2 double beds for my daughter and I. Saturday night check in, given the option of either one double bed or a room on the 11th floor that is slated to be closed for renovation the next day. We will need to change rooms for the remainder of our 4 day stay... More 

Helpful?
Thank Sillyonker
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I was really disappointed by the Palmer House. Watch out for room service, as they will charge you twice the amount of the displayed price with all sorts of fees, taxes, gratuity, etc. Oh, not to mention they didn't even get our food order right! We asked for a simple extra robe that never came, we got interrupted TWICE in... More 

Helpful?
1 Thank Sonja S
chicago, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel that you just can't find anymore with its rich history and beautiful decor. Very glamorous and in a great section of the city. Very nice amenities (pool, workout, hot tub). The hallways are filled with pictures of the celebrities that have performed there over the years and the elevators display extremely interesting facts about the hotel and its... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Donald S
Indianapolis, Indiana, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel is stunning, beautifully renovated! Great location near the Art Institute and other downtown Chicago attractions. Service in hotel, bar, and restaurant were great, concierge very helpful. Can't wait to return.

Helpful?
Thank Lisa S
Norwalk, Connecticut
Level Contributor
232 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

You cannot but love the great hallway and bar area. Stunning. Service is good and cordial. Location is quite convenient for downtown Chicago. WiFi is strong and fast, good for business travelers. Room has decent size, but the bathroom is truly small (the price you pay for a classic style place).

Helpful?
Thank pieroinusa
Chicago, Illinois
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whenever we find ourselves staying in downtown Chicago (which even as locals, we often do), there is only one option and that's the Palmer House Hilton. We love everything about this hotel and have stayed here many times, and each time we find a new reason to love it. Our only regret is not reviewing it sooner since it has... More 

Helpful?
1 Thank WunderlustDuo
Carmel, California
Level Contributor
270 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a classic... two story main lobby with a nice lobby bar and plenty of seating/conversational areas. Well located in the heart of the city. Rooms are comfortable, and recently updated. Not large rooms, but just fine. Meeting areas are plentiful, and service for lunch/coffee well done. WiFi is very good.

Helpful?
Thank rthau
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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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