We loved our first visit to the Palmer House Hilton! We will definitely be back- our Executive Suite was amazing the bed was so comfortable! Chatting with Mr Ernest Fizer , Executive Floor Attendant on the 23rd floor at the Breakfast Concierge Lounge was so much fun every morning- What a positive attitude and real joy! He made our stay... More

Beautiful hotel in the heart of downtown chicago. Just blocks from Millennium Park, next to all the metro lines you could ask for, and near lots of food options. Quick access to all you could want in Chicago. Also near to the main conference centers, but this is more of a destination hotel than a conference mill. The hotel was... More

I have stayed here severeal times before and on this occasion was the best! The receptionist on checking was excpetional so warm, polite and friendly. I was allocated a superb room. Was truly exceptional. Had the opportunity to use the Executive Lounge as a Hilton Honors Gold member. This was wonderful. The staff were always so polite and attentive, with... More

I would say this is my least favorite of the 3 big Hilton's in Chicago but still very good. It has te most unique lobby of the three and a great location. It has a pool and hot tub as all Hilton's do but it's enclosed with no view, although that's not a big deal. The only real problem is... More

We stayed in town for business. We love the beautiful lobby and the location very near the park and the museum is perfect for us and our after work hobbies. Our stay this time was marred by extremely variable service. Check-in was a lengthy, utter nightmare despite our efforts to make clear what we needed ahead of time. Despite the... More

My parents stayed in the Palmer House for their honeymoon before my dad needed to leave for the Korean War. The last time I stayed there was 25 years ago. All I remembered was the fire department coming and evacuating the building and rooms with small bathrooms. 25 years later, I can report that the public spaces ARE amazing as... More

What a wonderful hotel! Beautiful, great location and extremely superior staff! Walking to shopping, restaurants, and the theater! Will do over and over again! More

The s/o and I made the Palmer House our home during our week long vacation in Chicago and although we only stayed for a week, it was difficult to leave behind...Chicago and the Palmer House! Location was key for the both of us as it would be our first domestic vacation where we relied solely on public transit. With that... More

Deserves four plus stars. Public spaces are magnificent and location is great - a block from the Art Institute, around the corner fromthe Symphony Center and theaters and literally on several L lines. Rooms can vary greatly in size. We had a small king bedroom, which was more than adequate but then were moved to a queen double with two... More