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The Palmer House Hilton

4.0 of 5 17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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The Palmer House Hilton
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4,779 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenwich, Connecticut
Top Contributor
156 reviews 156 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Palmer House for 5 nights. After reading many reviews, I decided to reserve a suite. I did this based upon reviews stating that some rooms at the Palmer House can be small. The difference in price was about $100 a night. It was well worth it. The suite was very large. It had 6 windows, a... More

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Milwaukee, Wisconsin
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was a great weekend and The Palmer did us proud. Comfy big bed, nice room and very attentive room service when something was needed. It's a huge hotel, so the lobby / bar, can be crowded but that is only because everyone wants to be there. The Starbucks on the first floor is heaven. Your in a perfect location... More

Was this review helpful? Yes 1
Detroit, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Lovely decor and somewhat clean. We liked the "old" vibe of the hotel. We had a king room. Comfortable. 3 things of concern - Dark carpet showed stains, mirror broken, and scuff marks(?) on bathroom door. At these prices, those things should be taken care of.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

This review is for the bar only as I did not stay here. My husband and I had a drink at the hotel bar which is quite fancy and very big. Grab a seat and order your drinks at the bar - don't plan on ordering your drinks from the wait staff. They're quite busy and service is slow. Having... More

Was this review helpful? Yes 1
Croydon, United Kingdom
Top Contributor
92 reviews 92 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Palmer House Hilton was a great introduction to Chicago and was ideal for us as it was so close to the things we wanted to see. The lobby, especially its painted ceiling, is beautiful and we wished we were staying longer than just two nights. There are multiple entrances to the hotel, opening on to the various streets that... More

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

I have been to many good and great hotels worldwide. Sadly, the Palmer House - despite its great name and the lovely lobby - was not one of them. The hotel is in a great downtown location, conveniently located close to several CTA stops and Chicago sights. Our first impression was just as great - the lobby sure is beautiful.... More

Was this review helpful? Yes 3
Chandler, United States
1 review
4 of 5 stars Reviewed yesterday NEW

If nothing else, this hotel excels in service. The room was habitable, nothing to scream about, but certainly clean, with a comfortable bed, push pillows and a sparkling bathroom. Be sure to take breakfast in the restaurant (entrance from the lobby), and ask for Jill, a young server who's eager to please. And about the lobby - a cathedral to... More

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Had a very average stay at this place which was charming and historic but completely chaotic and the service was lacking. Housekeeping walked IN on me in a towel at 8am without knocking. Two days in a row I unfurled the towels to find them terribly stained. Friend came for the night just to join me for dinner and they... More

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Pittsburgh, Pennsylvania
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well maintained historic hotel very near the Museum of Art. Beautiful lobby that was bustling with activity. Room was very clean but a bit spartan in its decor. The Hilton Honors floor offers a breakfast, but it only offered muffins, bagels and fruit. No hot foods which was disappointing given the room rate. They occasionally offer some decent room deals... More

Was this review helpful? Yes 1
Nashville, Tennessee
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My mother has traveled to most of the great cities of the world, but she had never been to Chicago. For years instead of our annual NYC trip I have suggested we go to Chicago. This year she took me up on it. I was nervous that our annual mother daughter trip would not up to par,and at my suggestion.... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(72)
  • Art Institute(69)
  • Great location(55)
  • Executive floor(30)
  • Millennium park(27)
  • Fitness center(19)
  • Double beds(17)
  • Executive level(16)
  • Room service(14)
  • State Street(13)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton

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Room/suite (271)
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Amenities (62)
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Standard Double (49)
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Room/suite (20)
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