We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palmer House Hilton

Hotel deals
Hotel website
17 East Monroe Street, Box 75845, Chicago, IL 60603
Special Offer
Spring Break Savings
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Palmer House Hilton
Professional photos View all
Browse nearby
The Palmer House Hilton
Review This Hotel

5,501 reviews from our community

Traveler rating
    2,041
    1,950
    874
    418
    218
See reviews for
931
1,389
349
1,854
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,130)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5501)
  • Mar-May only
    (1135)
  • Jun-Aug only
    (1569)
  • Sep-Nov only
    (1583)
  • Dec-Feb only
    (1214)
All months
Woodhull,IL
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stay at the Palmer House frequently. It is a beautiful hotel and Christmastime is one of the best times of all. The hotel is a Chicago icon but even though it is old, I have always been happy with the rooms. Our favorite is when we have stayed in a double room with two double beds and two bathrooms.... More 

Was this review helpful? Yes
Michigan
Top Contributor
81 reviews 81 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was looking forward to staying at the Palmer House for a number of reasons. When I got there early they let me check-in early, but the only room available was a handicap accessible one. I asked whether they should save it for someone who needed it and they said they had many rooms that were accessible. They told me... More 

Was this review helpful? Yes
Byron, Illinois
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed there for the night before the Shamrock Shuffle. Self park is just down the street on E. Monroe and is very convenient. You can have your ticket validated when you check in and get unlimited in/out during your stay. The room was very well appointed, including a desk and over stuffed chair. The bathroom was well updated. Our... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I were in town for business. Loved the Palmer House. A ton of history in this place - monitors in elevators teach you so much. Beautiful old school lobby. Like walking back in time. But rooms were big and beds very comfy. Only knock is water pressure in shower can get low at peak times. Some hallway... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Louisville, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The Palmer House is in an excellent location in downtown Chicago with easy access to the rest of the city. You can access Monroe, Wabash or State from the street level lobby. They will get you a cab or limo stress free. The staff is friendly, not intrusive and very helpful. It is older but clean and comfortable with class.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I decided to stay 1 night at this hotel. We were not impressed with the services. Check in was okay agent didn't seem interested that we were checking in. Had to figure out were the elevator was and then there was kids all over blocking the hallways. No coffee maker in the room, very surprised because of... More 

Was this review helpful? Yes 2
IL
Top Contributor
93 reviews 93 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed here before when visiting Chicago. A few blocks from Michigan Ave and easy walk to shopping on State Street and Theatre District. Lovely, ornate lobby, comfortable beds and great area for relaxing on Executive floor. Taxis always available outside door, street level entrances to State, Wabash, and Monroe Streets.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Do NOT stay here if you are with children. We reserved a room for a a Spring break overnight and paid $240, more than we would usually so that we could be close to the RainForest Cafe for the children. We choose this hotel since it accepted two adults and three children. We are in a tiny room with two... More 

Was this review helpful? Yes
Saint Louis, Missouri
Contributor
19 reviews 19 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful. Make time to explore this gem, the Peacock Door is something you'll want pictures of. The room was small-ish, but elegant. If you are looking for a nice place that's not cookie cutter, this is it.

Was this review helpful? Yes
Oslo, Norway
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for four nights at the Palmer House; it was the perfect home base for our extended weekend trip exploring the sights of Chicago. With its intriguing history, so tightly interwoven with the history of Chicago itself, it proved to be a real gem. The historic interiors, the sheer size and the central location gives just the right 'feel'... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very nice(59)
  • Art Institute(50)
  • Great location(44)
  • Millennium park(21)
  • Executive floor(19)
  • Executive level(16)
  • Fitness center(16)
  • Double beds(14)
  • State Street(9)
  • Hotel lobby(7)
Questions? Get answers from hotel staff and past guests. Ask a question

1,782 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1210)
Viewed
Room/suite (314)
Viewed
Hotel & grounds (357)
Viewed
Bathroom (106)
Viewed
View from room (30)
Viewed
Dining (34)
Viewed
Business center/function rooms (10)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (2)
Viewed
Other (352)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (534)
Viewed
Amenities (62)
Viewed
King Room (56)
Viewed
Penthouse (147)
Viewed
Pool (46)
Viewed
Restaurants and Bars (46)
Viewed
Standard Double (49)
Viewed
Standard Single (51)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (20)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question