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The Palmer House Hilton

4.0 of 5 17 East Monroe Street, Box 75845, Chicago, IL 60603
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#86 of 169 Hotels in Chicago
4,701 Reviews 4 of 5 stars
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4,701 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

It had been 8 years since I had stayed at The Palmer House, but I got a pretty good rate on a last minute stay. We were coming to the city to do touristy things, so it was a good choice with a central location and easy access to both red and blue lines of the L. The lobby remains... More

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Columbus, Ohio
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

So to start off, let me just say my husband and I stayed at this hotel when we got engaged back in 2007 and they were very nice to us by giving us a room upgrade for this trip. The room was amazing and had a great view. This time my husband had booked this hotel for a work training... More

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Kirkwood, Missouri
Top Contributor
106 reviews 106 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I haven't stayed in The Palmer House in many years and really love the beautiful, elegant lobby. The room was sumptuous and comfortable, though the bathroom was way too small. The room was very quiet and offered a great night's sleep. It is only blocks from the Art Institute, good restaurants and very close to other sites along the lakefront.... More

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW

The rooms are well appointed, well styled, and very small. Travelling alone and with just one suitcase and tote, I didn't imagine space would be an issue. And then I opened the door. Also, I forgot one shoe in the room, which was not turned in by housekeeping. So long, left shoe. The linens and bathroom were well cared for.... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel while visiting Chicago on business. Very nice hotel, but small rooms and beds. From reading other reviews a lot of hotels in the downtown loop area of Chicago is small. The room service was outstanding and so was the front desk clerk. I was able to check in at noon. Which is three hours before... More

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fort worth, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The Palmer House tries for opulence and elegance, but the veneer doesn't make up for deficiencies. I prefer the Chicago Hilton. Bigger rooms, view of lake, even from the side, nice services, and far less confusing elevator system. In the Palmer house, you can't get to the spa from your room without changing elevators, and it isn't immediately clear how... More

Review collected in partnership with Hilton Hotels & Resorts

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San Diego, California
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here to conduct a seminar and was given an absoutely sumptuous two-bedroom suite. Unfortunately, I was traveling alone and couldn't really enjoy all the space, so when I discovered that the training room window had a hole in it, I moved everyone into my suite for the duration of the day. I had a blast and so did... More

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Chicago
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I love historical places, and The Palmer House is a jewel. We live in the suburbs, and came to see the Magic Show and spend the evening. I was expecting a tired, well worn hotel, but the rooms and lobby are beautiful after having been totally remodeled in 2005. The doorman who was hailing cabs, etc. was efficient but not... More

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Seattle
Contributor
14 reviews 14 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's really one of the more stunning hotel lobbies you'll ever see... a full floor above street level. Nothing like it would be built today, and that alone makes it stand in it's own class. Rooms are lovely (though my bathroom was miniscule) and comfortable, and the location (1 block from the Art Institute) is a huge perk. All that... More

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Springfield, New Jersey, United States
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a business meeting and while the hotel is truly beautiful I found it lacking in the basics I seek in a hotel. The room was very small, as was the bathroom. In fact, the bathroom was so small you couldn't have the door open and get into the shower. I didn't eat at any of thr... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(72)
  • Art Institute(69)
  • Great location(55)
  • Executive floor(30)
  • Millennium park(27)
  • Fitness center(19)
  • Double beds(17)
  • Executive level(16)
  • Room service(14)
  • State Street(13)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton

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