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All 165 Chicago hotels

The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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73%
Ranked #70 of 165 hotels in Chicago
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3,185 reviews from our community

Traveler rating
    1,131
    1,147
    514
    254
    139
See reviews for
Families
499
 
Couples
802
 
Solo
245
 
Business
996
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Shreveport, Louisiana
1 review
2 of 5 stars Reviewed June 19, 2013 NEW via mobile

We are staying during a conference so the cost is about $300 a nite. Parking was $62 even though a sign said $54 and we were not tomd about the self parking option which was much cheaper OR the the gitness center was $10 per use. yhe positives: The location is within walking distance to all but one City Pass... More

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Illinois
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 18, 2013 NEW

We got married in downtown Chicago on June 8, and we got a block of rooms at The Palmer House for our guests. They upgraded us to a 1 King 1 Bedroom Suite for the same rate as our guests rooms and WHOA. This room was massive -- 2 bedrooms, a huge dining/living/bar area, and a totally separate bedroom. It... More

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See 19 more reviews by crazysox4 for Chicago
Boise, Idaho
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2013 NEW

Stayed at the Palmer House Hilton in Chicago. It's a very old & historic hotel located in the heart of downtown. The lobby is massive with huge fresco ceilings...reminds one of an Italian palace. The hotel is gorgeous, the staff is very professional, and the location ideal. The rooms are on the small side but as I didn't spend alot... More

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See 12 more reviews by Mickey80126 for Chicago
Allentown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 18, 2013 NEW

Yes, the room is a little small. But the location and hotel itself made up for it. There are a few great restaurants close enough to walk to. And a cab ride will take you to the great attractions like Shedd Aquarium in the area. Worth a stay, even just to the lobby. Beautiful hotel, we would definitely stay here... More

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Perkasie
Top Contributor
105 reviews 105 reviews
5 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 17, 2013 NEW

If you are in the Loop, take a slight detour and ogle the lobby in the Palmer House. Beautiful restoration. The ceiling is spectacular. Worth 15 minutes to walk around and enjoy the decor. THEY DO NOT MAKE THEM LIKE THIS ANYMORE

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See 17 more reviews by LARRYOTTER for Chicago
1 review
2 of 5 stars Reviewed June 16, 2013 NEW via mobile

When you walk in - its beautiful! The feel of the hotel makes you think you are in for an amazing stay... WRONG!! The rooms are small, bathroom ridiculously small... The Lockwood Restaurant/Bar has the worst service EVER with, of course, majorly overpriced food and drinks. It was my first time in Chicago - I'm sure (I hope) there's better!?

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Orlando, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013 NEW

Beautiful hotel, but beware, not all rooms are created equal. We were first given a smoking room and the stench of smoke was so bad that we asked to be moved. Upon being moved to a non-smoking room, not only was the smell much better, but the room was much larger and better appointed. The lobby of this hotel is... More

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Commerce Township, Michigan
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed June 16, 2013 NEW

I stayed here the weekend of the Big 10 Tournament and St. Patty's Day. It was a full house! The hotel is beautiful, but I think the staff was overwhelmed with the number of people coming and going. It was good for what I needed it for, which was a place to sleep. The rooms were super small, I'm glad... More

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Sacramento, CA
Top Contributor
124 reviews 124 reviews
84 hotel reviews
Reviews in 77 cities Reviews in 77 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed June 15, 2013 NEW

There are several great historic hotels to stay at in Chicago and The Palmer House is definitely near the top. While the rooms can be on the small side, who spend their time in Chicago in their rooms. There are fantastic restaurants within walking distance and the Chicago Art Institute is only about two blocks away. People watching in the... More

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San Francisco, CA
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 14, 2013 NEW

I stayed here on a business trip, and I don't think I would return if business takes me to Chicago again. The fundamental problem with this hotel is the erratic service. Some staff are helpful and pleasant; others are taciturn. When I checked in, the woman at the front desk greeted me with the statement, "give me a minute." She... More

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Chicago, IL
4 of 5 stars 1,497 Reviews
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Hotel Summarization (Beta)

What travelers say

  • Very nice(96)
  • Art Institute(80)
  • Great location(69)
  • Executive floor(44)
  • Double beds(37)
  • Fitness center(27)
  • Millennium park(27)
  • State Street(20)
  • Executive level(16)
  • Magnificent mile(15)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Chicago
#35 Luxury Hotels in Chicago
#48 Family Hotels in Chicago
#63 Business Hotels in Chicago
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Palmer House Hilton welcomes you from the moment you enter our remarkable lobby. It’s ceiling of 21 panels featuring Greek mythological scenes rich in paint and architecture could rival that of the Sistine Chapel. A perfect spot to immerse yourself in the culturally rich history of Chicago and lively buzz of passer bys while relaxing with a hand prepared cocktail or sipping from a selection of blended teas during our Afternoon Tea. Located adjacent to our Lobby, you’ll enjoy dining at Lockwood Restaurant, AAA 4 Diamond restaurant and cocktailing at Potter’s Lounge, our modern twist on a prohibition speakeasy. Our Contemporary guestrooms blend decor of warm textures and jewel tone accents synonymous with the traditional Palmer House grandeur while integrating modern media capabilities include a 37 inch flat screen television, wireless and wired internet connections and alarm clock with auxiliary port. Enjoy the Hilton Serenity Dream bed featuring a plush top mattress and crisp linens,and Peter Thomas Roth bath amenities. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 
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Also Known As:
The Palmer House Hilton Hotel
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Palmer House Hilton
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago

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The Palmer House Hilton
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