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The Palmer House Hilton

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17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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The Palmer House Hilton
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5,510 reviews from our community

Traveler rating
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    1,952
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932
1,391
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1,857
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Upon entering the property it oozed luxury ... deep, richly colored carpeting and marble floors, beautiful central sitting and bar area with extremely high and decorated ceilings and walls, professional looking registration area, and a bank of opulent but old style elevators. We had a 2 double bed room on 20th floor (if I recall) that was HUGE. You could... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Few places can offer the same historic luxury as Chicago's Palmer House. My husband and I have stayed here many times, and always have wonderful experiences. The lobby is truly stunning, and home to a fabulous bar perfect for people watching. Bar service can be a bit slow on a busy night, but the bartenders are always courteous and helpful.... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
59 reviews 59 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best bit is the arrival. Ascending the escalator it's hard not to miss the striking ornate ceiling and the accompanying fixtures and fittings in the bar/lobby/restaurant area. The hotel smacks of history, but as you join the queue to register the warning bells ring indicating that it is just a bed factory. The buffet breakfast was good with a... More 

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Springtown, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Palmer House is top rate, always clean rooms, great lounge and Executive Lounge. Close to all Loop attractions. Excellent Staff and employees that are always attentive to all of your needs. Shuttle service is available to all major events in town.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Delavan, Wisconsin
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an older hotel that is well maintained. The hotel is in a great location for the theater district and within easy walking distance to the rest of the loop. We did not visit the restaurants or the bars, so cannot comment on those services.

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Woodhull,IL
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stay at the Palmer House frequently. It is a beautiful hotel and Christmastime is one of the best times of all. The hotel is a Chicago icon but even though it is old, I have always been happy with the rooms. Our favorite is when we have stayed in a double room with two double beds and two bathrooms.... More 

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Michigan
Top Contributor
81 reviews 81 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was looking forward to staying at the Palmer House for a number of reasons. When I got there early they let me check-in early, but the only room available was a handicap accessible one. I asked whether they should save it for someone who needed it and they said they had many rooms that were accessible. They told me... More 

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Byron, Illinois
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed there for the night before the Shamrock Shuffle. Self park is just down the street on E. Monroe and is very convenient. You can have your ticket validated when you check in and get unlimited in/out during your stay. The room was very well appointed, including a desk and over stuffed chair. The bathroom was well updated. Our... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I were in town for business. Loved the Palmer House. A ton of history in this place - monitors in elevators teach you so much. Beautiful old school lobby. Like walking back in time. But rooms were big and beds very comfy. Only knock is water pressure in shower can get low at peak times. Some hallway... More 

Review collected in partnership with Hilton Hotels & Resorts

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Louisville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Palmer House is in an excellent location in downtown Chicago with easy access to the rest of the city. You can access Monroe, Wabash or State from the street level lobby. They will get you a cab or limo stress free. The staff is friendly, not intrusive and very helpful. It is older but clean and comfortable with class.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Very nice(58)
  • Art Institute(49)
  • Great location(43)
  • Millennium park(20)
  • Executive floor(19)
  • Executive level(16)
  • Fitness center(16)
  • Double beds(14)
  • State Street(9)
  • Room service(7)
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