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The Palmer House Hilton

4.0 of 5 17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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The Palmer House Hilton
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5,193 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was really excited I got a room for $80 a nite at the downtown Chicago Palmer House hotel. The Lobby is absolutely stunning. Great historic hotel. We had a small but cozy room. There is no coffee maker in the room though. Nice pool and hottub. Great fitness facility. We had a few problems with the remote but we... More 

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Bloomington, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Although the Palmer House is not a modern hotel with modern rooms, it is a classic with a beautiful lobby and wonderful pictures in the hallways. It is my favorite hotel to stay at when in Chicago. Also, the fitness room is great - one of the best in any hotel I've stayed.

Review collected in partnership with Hilton Hotels & Resorts

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Scroggins, TX, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Had a wonderful time at the Palmer House. Enjoyed the Chillin Special, I think it was called. The hotel is always beautiful and it was especially beautifully decorated for Christmas. In-room dining and the restaurant took good care of us. The buffet breakfast was exceptional. We always enjoy a visit to the Palmer House.

Review collected in partnership with Hilton Hotels & Resorts

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Chicago, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We had a wonderful stay in Chicago! The hotel is beautiful. The elevators come quickly. The staff is friendly! It is in a very good location to downtown. Cabs were easy to get. Only concern was the cell phone reception in the room. We would stay there again!

Review collected in partnership with Hilton Hotels & Resorts

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brighton, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Parking garage height not as represented - F 350 would not fit despite assurances it would. They promised to text when room ready - did not do as promised. Door man repeatedly watched us open the door, even with luggage - he didn't budge. No bottled water in room. Lots of other nice places to stay in Chicago - skip... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Can't complain about the service, nothing wrong with the prompt service when I asked for help. Bathroom was a bit small, no exhaust fan, so had to open the room window. The heater was individually adjustable for the room. When I had breakfast, found the food a bit dry downstairs at the breakfast buffet, except for the eggs. Loved the... More 

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San Antonio
Top Contributor
106 reviews 106 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Didn't stay here, but went in one evening with friends because they said it was a must see hotel. The entrance and lobby are a piece of American history. A beautiful marble entrance leads to a gigantic "lobby"/great room with towering painted ceilings, chandeliers and marble everywhere. The plea was packed with people having drinks and just soaking in the... More 

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chicago, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Palmer two years ago during the Christmas holidays. We had a restful and enjoyable time. However this time, 2014 we experienced a very disappointing stay. The lobby was like Grand Central Station! The noise, the congestion, the slow and crowded elevators. We were part of the "Chillin Stay" and had as part of... More 

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Chicago, Illinois
Top Contributor
80 reviews 80 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed a weekend to celebrate family birthdays. It was a popular weekend as the lobby was teaming with people - the Honors line saved us a long wait. Our rooms were perfect - like most older hotels, there are many different layouts, but ours were great. The location is perfect. If you self park, it is only on the... More 

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MT. VERNON, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Booked online with points. Was told at check in that I had not booked with points, and the price was extremely high. At that point I had no choice. My 2 day business stay, on my way to a cruise was charged to my American Express Hilton Honors Club. The only reason I have the card is so that I... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hotel Summarization (Beta)

What travelers say

  • Very nice(67)
  • Art Institute(63)
  • Great location(51)
  • Executive floor(29)
  • Millennium park(25)
  • Fitness center(19)
  • Executive level(16)
  • Double beds(15)
  • State Street(12)
  • Room service(10)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
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Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#22 Spa Hotel in Chicago
#43 Luxury Hotel in Chicago
#54 Family Hotel in Chicago
#70 Romantic Hotel in Chicago
#77 Business Hotel in Chicago

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