The hotel is beautiful. The rooms are large and clean. Beds are sooo comfortable. (My friend's room was missing a makeup mirror). Service is excellent. We were offered the upgrade to the executive floor which provided a second bathroom (excellent for two sets of moms travelling with teenaged daughters), a private elevator, a buffet breakfast (simple but nice; no variety... More

My husband and I spent a week at the Palmer House and were so pleased with our room and the employees we dealt with. After the first night, we were upgraded to an amazing corner suite on the 21st floor. The location of the hotel is ideal and everyone we dealt with was pleasant and helpful. The towels and bedding... More

The Palmer House is large, lavish, and luxurious! It's centrally located and well appointed. The concierge service is outstanding. We were lucky enough to be granted access to the executive floors where wonderful continental breakfasts and cocktails / snacks are available. Every staff member we encountered was professional, friendly and helpful. We look forward to our next visit. More

A beautiful historic property not to be missed. Stayed on 22nd floor, king room. Smallish, but nice view of the city, windows that open, quiet a/c, quiet room, huge flat screen tv, very comfy bed, fluffy thick towels, soft sheets, nightly turn down service, free breakfast everyday. Great staff from check in to everyone. Best part? It is the cleanest... More

Lovely, historic hotel right downtown, within the loop. Walking distance to all the downtown attractions: Millenium Park, Willis Tower(Sears), Boat Cruises, State Street Shopping, Magnificent Mile. Hop on, Hop off bus and subway. We booked through Hotwire and got an amazing deal. I was also able to call the hotel on the day of our arrival and upgrade our room... More

Detailed pluses and minuses of this hotel are below, but the bottom line is that the paper thin walls and proximity to the L made it impossible for me to sleep well. That drawback was too important for me to rate this beautiful old hotel any higher than average. Positives: - Very convenient for business. I had meetings at the... More

We stayed at the Palmer House Hilton while enjoying the city of Chicago. The lobby is BEAUTIFUL! We just had a standard 2 Bed Room. It was not huge, but we weren't planning to spend much time in the room anyways. The rooms were very clean and the beds were very comfortable! I would definatley stay there again. I had... More

This hotel is beautiful, very ornate setting. We were asked if we would like to upgrade for a moderate fee, we agreed and had an executive suite on the 23rd floor. The room was huge with two double beds, lounge, two bathrooms, breakfast, non alcoholic drinks and nibbles all day including savory nibbles in the evening. The staff were fantastic,... More

I loved the Palmer house! Historic building, super central location, nicely decorated room and top price! If I need to find something negative about my stay... As any other people have mentioned... maybe my room wasn't as big as rooms are usually in the US, however for european / London standards was totally fine! My experience was honestly flowless! I... More