We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 167 Chicago hotels »

The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
Hotel amenities
The Palmer House Hilton
Ranked #66 of 167 hotels in Chicago
4.0 of 5 stars 2092 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

2,092 reviews from our community

Traveler rating
    700
    749
    344
    191
    108
See reviews for
Families
309
 
Couples
532
 
Solo
201
 
Business
653
 
What travelers say
  • Very nice(37)
  • Art Institute(35)
  • Great location(35)
  • Executive floor(35)
  • Double beds(27)
Date Rating
Alexandria, Virginia
Top Contributor
69 reviews 69 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

I enjoyed staying here as it was inside the loop and within walking distance of most places I had to go. I would stay here again. One of the things I liked the most was access to the Executive Lounge as a Gold member. I also really enjoyed the little tv screens in the elevators that had Palmer House trivia.... More

Was this review helpful? Yes
See 6 more reviews by James B for Chicago
Toronto
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2012 NEW

The hotel is beautiful. The rooms are large and clean. Beds are sooo comfortable. (My friend's room was missing a makeup mirror). Service is excellent. We were offered the upgrade to the executive floor which provided a second bathroom (excellent for two sets of moms travelling with teenaged daughters), a private elevator, a buffet breakfast (simple but nice; no variety... More

Was this review helpful? Yes
Toronto, Canada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

My husband and I spent a week at the Palmer House and were so pleased with our room and the employees we dealt with. After the first night, we were upgraded to an amazing corner suite on the 21st floor. The location of the hotel is ideal and everyone we dealt with was pleasant and helpful. The towels and bedding... More

Was this review helpful? Yes
Yorktown Heights, New York
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

The Palmer House is large, lavish, and luxurious! It's centrally located and well appointed. The concierge service is outstanding. We were lucky enough to be granted access to the executive floors where wonderful continental breakfasts and cocktails / snacks are available. Every staff member we encountered was professional, friendly and helpful. We look forward to our next visit. More

Was this review helpful? Yes
See 2 more reviews by happytobehere51 for Chicago
florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

A beautiful historic property not to be missed. Stayed on 22nd floor, king room. Smallish, but nice view of the city, windows that open, quiet a/c, quiet room, huge flat screen tv, very comfy bed, fluffy thick towels, soft sheets, nightly turn down service, free breakfast everyday. Great staff from check in to everyone. Best part? It is the cleanest... More

Was this review helpful? Yes
Vaughan
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW

Lovely, historic hotel right downtown, within the loop. Walking distance to all the downtown attractions: Millenium Park, Willis Tower(Sears), Boat Cruises, State Street Shopping, Magnificent Mile. Hop on, Hop off bus and subway. We booked through Hotwire and got an amazing deal. I was also able to call the hotel on the day of our arrival and upgrade our room... More

Was this review helpful? Yes
See 10 more reviews by MapleRes for Chicago
St. Louis, Missouri
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

Detailed pluses and minuses of this hotel are below, but the bottom line is that the paper thin walls and proximity to the L made it impossible for me to sleep well. That drawback was too important for me to rate this beautiful old hotel any higher than average. Positives: - Very convenient for business. I had meetings at the... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
May 27, 2012

Dear Guest, Thank you for taking the time to express your experience during your visit at the Palmer House. I apologize that the noise level interrupted your stay and we hope you were still able to enjoy your stay along with the beauty of the hotel. Again, thank you—we truly appreciate your time and review. Best regards, Dardan Mehmeti More

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2012 NEW

We stayed at the Palmer House Hilton while enjoying the city of Chicago. The lobby is BEAUTIFUL! We just had a standard 2 Bed Room. It was not huge, but we weren't planning to spend much time in the room anyways. The rooms were very clean and the beds were very comfortable! I would definatley stay there again. I had... More

Was this review helpful? Yes
See 2 more reviews by Kerry F for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
May 26, 2012

Dear Guest, I’m glad to hear that the NATO summit did not interfere with your stay at the Palmer House. We most certainly appreciate you taking the time to share your review and we definitely look forward to your next visit. Thank you, Dardan Mehmeti More

Pottsville, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

This hotel is beautiful, very ornate setting. We were asked if we would like to upgrade for a moderate fee, we agreed and had an executive suite on the 23rd floor. The room was huge with two double beds, lounge, two bathrooms, breakfast, non alcoholic drinks and nibbles all day including savory nibbles in the evening. The staff were fantastic,... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
May 25, 2012

Dear Guest, I’m enthused to hear that you enjoyed your stay and we appreciate you taking the time to share your experience with us. Again, thank you and we look forward to your next visit. Best regards, Dardan Mehmeti More

Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 22, 2012 NEW

I loved the Palmer house! Historic building, super central location, nicely decorated room and top price! If I need to find something negative about my stay... As any other people have mentioned... maybe my room wasn't as big as rooms are usually in the US, however for european / London standards was totally fine! My experience was honestly flowless! I... More

Was this review helpful? Yes
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
May 25, 2012

Dear Guest, It is always great to hear that our guests love the Palmer House and so we thank you for sharing. We also hope you will have the opportunity to visit again. Again, we certainly appreciate you taking the time to share your review. Best wishes, Dardan Mehmeti More

Travelers who viewed The Palmer House Hilton also viewed

Hampton Inn Majestic Chicago
4.5 of 5 stars 473 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d619615?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Palomar Chicago, a Kimpton Hotel
4.5 of 5 stars 817 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d1566945?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Waldorf Astoria Chicago
5 of 5 stars 511 Reviews
Chicago, IL
Show Prices ABS:HotelCheckRates-d1516481?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 167 hotels in Chicago, ranked by popularity »

Been to The Palmer House Hilton? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Palmer House Hilton

  • Hilton Hotel Chicago
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • Palmer House Hilton
  • Chicago Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer Hilton House
  • Hilton Chicago
  • Chicago Hilton
Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Price Range: $$

Owners: What's your side of the story?

If you own or manage The Palmer House Hilton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Palmer House Hilton
Show the lowest price for this hotel (from our partners)
Show Prices