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The Palmer House Hilton

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17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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The Palmer House Hilton
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5,496 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

My husband and I decided to stay 1 night at this hotel. We were not impressed with the services. Check in was okay agent didn't seem interested that we were checking in. Had to figure out were the elevator was and then there was kids all over blocking the hallways. No coffee maker in the room, very surprised because of... More 

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IL
Top Contributor
93 reviews 93 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We have stayed here before when visiting Chicago. A few blocks from Michigan Ave and easy walk to shopping on State Street and Theatre District. Lovely, ornate lobby, comfortable beds and great area for relaxing on Executive floor. Taxis always available outside door, street level entrances to State, Wabash, and Monroe Streets.

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Do NOT stay here if you are with children. We reserved a room for a a Spring break overnight and paid $240, more than we would usually so that we could be close to the RainForest Cafe for the children. We choose this hotel since it accepted two adults and three children. We are in a tiny room with two... More 

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Saint Louis, Missouri
Contributor
18 reviews 18 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is beautiful. Make time to explore this gem, the Peacock Door is something you'll want pictures of. The room was small-ish, but elegant. If you are looking for a nice place that's not cookie cutter, this is it.

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Oslo, Norway
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for four nights at the Palmer House; it was the perfect home base for our extended weekend trip exploring the sights of Chicago. With its intriguing history, so tightly interwoven with the history of Chicago itself, it proved to be a real gem. The historic interiors, the sheer size and the central location gives just the right 'feel'... More 

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Wilmington, North Carolina
Top Contributor
75 reviews 75 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

Can't beat The Palmer House Hilton for a downtown location. We walked everywhere without the need for public transportation except to get to and from O'Hare. Rooms are small but adequate. Hilton has refurbished them nicely considering The Palmer House is 90 years old. Concierge service is superb and very helpful in planning activities. Lobby is an architectural gem.

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Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed just one night and definitely come back. It is a huge hotel but nicely designed. The entrance might deceive you until you see the lobby. It feels like you are inside a palace when you are at the lobby area. It has a nice bar and a coffee area at the lobby as well. The rooms are spacious,... More 

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San Diego
Top Contributor
58 reviews 58 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had the opportunity to stay at Palmer House Hilton on my last business trip. I didn't know much about the hotel but it was close to my client. The location is very good with easy access to public transit (few minutes walking to get to the L) and lots of very good restaurants nearby. It is also very close... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

just coming up the escalator to the lobby was breathtaking. The ceilings are beautiful. It's an old hotel with lots of history. Although I usually like rooms close to the elevator, ours was down the hall and around a few corners. This is a deceptively large hotel. We had an older room with a king bed. The room was small... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family just stayed here for a week (kids ages 14, 11 & 7). We loved Chicago but even more so this hotel. We stayed on the executive level. Highly recommend! They provide full service breakfast, snacks during the day and heavy Hors d'oeuvres in the evening which a few nights filled us up as dinner. My kids loved the... More 

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Hotel Review Summarization

What travelers say

  • Very nice(59)
  • Art Institute(50)
  • Great location(44)
  • Millennium park(21)
  • Executive floor(19)
  • Executive level(16)
  • Fitness center(16)
  • Double beds(14)
  • State Street(9)
  • Hotel lobby(7)
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