A grand old building with a very impressive lobby area, unfortunately, this hotel lacked all the details. Where to start? As expected with an older hotel, rooms were sometimes of a funky layout with cramped bathrooms. That much I understand. But why would you put the only shelf in the bath above the toilet (don't drop anything!) or put the... More

Stayed here for my son's auditions. It is a beautiful classic hotel. Old hotels can have small rooms, but I was pleasantly surprised at ours. The lobby is amazing. The hotel is VERY big and hosts a lot of groups/conferences. But you don't notice it much. Read the traveler tips. State street side can be noisy from the L trains.... More

As you probably know, the Palmer House is a large, very old, historic hotel and it has all of the character you would expect from such a hotel along with a few quirks. It is well run, has fine furnishings, and has a general feeling of quality. The Palmer House is a reliable choice. I have never had a really... More

All aspects of my stay were excellent even though there was renovation underway in the elegant lobby. The staff and management were helpful and effective. More

The lobby is phenominal! I won't lie, we chose this hotel for the lobby. You can feel the history of the building when you enter and I just loved it. We even splurged on the overpriced lobby drinks just to sit and enjoy the painted ceiling (and the people-watching). The room was nice enough. It was a smaller room, but... More

This hotel is one of the oldest, most historic in chicago. The hotel itself is very aw striking. the rooms were remodeled{good thing} but, they were done super modern which does not match the hotel. the standards rooms are a shoe box and the front desk service is very lacking. helps to be a diamond member where your treated like... More

The hotel is located downtown Chicago, and has the most fancy lobby. Must- see :-) The streets around is very beautiful. Breakfast is pretty good and a lot of choices. Service staff is friendly and professional. The room is so tiny and giving me a surprise. And it's just beside elevator and I couldn't fall sleep as it's so noisy.... More

We took the train into Chicago for the weekend and stayed here for the first time after it was recommended by a co-worker. There was a huge convention going on there, but still felt like I had above average service from most the staff there. I didn't have any problems with noise or anything else for that matter. The one... More

For first impressions, the grand lobby of the historic Palmer House cannot be beat. The enormous size of the hotel and conference center makes it ideal for huge conferences. The age of the building gives it character. The rooms are clean, very comfortable and well appointed with the basic ammenities. My recent room had no coffeemaker, micro or fridge, but... More