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The Palmer House Hilton

#92 of 178 Hotels in Chicago
GreenLeadersBronze level
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17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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6,048 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW

Great location near the Orange and red lines. Hop on and hop off tours can be purchased at the gift shop in the hotel and it picks up there. Staff is supper nice. I always at the Palmer house when I am in town.

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South Bend, Indiana
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112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had great service during our stay, but I woke to the sound of conversation from the room next door, even though they were speaking at a normal volume. Otherwise our stay was fine and uneventful. We had a refrigerator in our room which was a nice touch.

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Northamptonshire, United Kingdom
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16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Given its reputation and its position the Hotel was good, but not as good as it should have been. The room was ok but not great, the bar staff (in both bars) were great and the bar service very good. The attention to detail from the staff at reception and most of all the valet parking was the worst I... More 

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Chicago, Illinois
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42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for one night while in town for a wedding. The location of this hotel can't be beat if you want to stay downtown. Close to the train, Milenium Park, Michigan Ave, Art Museum, shopping, etc. The lobby is magnificent. I was amazed at just how large this hotel is. Check in was quick and painless even though there... More 

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Barrington, Illinois, United States
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103 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent Valentines Weekend with our kids and had a wonderful double room, huge closet and bathroom. They have a great indoor pool that the kids enjoyed. Perfect location to do a ton of things. The restaurant in the hotel had a great brunch too.

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1 review
2 of 5 stars Reviewed 2 days ago NEW

My stay at this hotel was very disappointing. (1) The room had no refrigerator and no coffee service. (2) I was placed in a terrible room that overlooked an alley and air conditioning equipment. (3) The worst of all is that room 8-278 is near the elevator banks. I could not sleep because of the constant noise of the elevators.... More 

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Cincinnati, Ohio
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119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently returned to the Palmer House on a pleasure visit to Chicago. My past stays have all been for business, so it was good to look at the hotel with a different lens. I had checked in on line (Hilton Honors) so getting my key was easy. My room wasn't available so the front desk clerk found me another... More 

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Los Angeles
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40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

You get what you pay for. Very old, dated rooms (even the "renovated rooms"), no shower (bath tub with cracked caulking), no seating in the room with exception of desk chair, damp, musty smell, no closet, no suitcase rack, nothing. Feels very business traveler on a budget basic. While the lobby of this historic hotel is quite beautiful, the rooms... More 

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Washington DC, District of Columbia
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32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had not been back in Chicago for a few years. This time I attended a conference at the Palmer House (Hilton) on Wabash and Monroe and stayed there. I was alone and the room on the 15th floor was a standard room not facing the street; it was booked by the conference. The room was fine; the bed was... More 

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Columbus, Ohio
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5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have you ever had a hotel room with TWO full baths? I hadn't until the Palmer House Hilton in Chicago. beautiful hotel with large rooms. And did I mention the Two baths per room. I don't think all rooms have this feature so be sure to request. This hotel is historic with a beautiful lobby, helpful staff and within a... More 

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Hotel Review Summarization

What travelers say

  • Very nice(57)
  • Art Institute(47)
  • Great location(42)
  • Executive floor(17)
  • Executive level(16)
  • Millennium park(14)
  • Fitness center(14)
  • Double beds(12)
  • State Street(9)
  • Room service(7)
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Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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