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All 167 Chicago hotels

The Palmer House Hilton

4.0 of 5 Hotel   |   17 East Monroe Street, Box 75845, Chicago, IL 60603 (The Loop)
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Ranked #80 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
BikerChick99 Fort Worth, Texas
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4,095 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If traveling for pleasure, this is probably a great stay. It is certainly beautiful and a lot of shopping within walking distance, 3 CVS stores close by if you have an emergency and if you use the Monroe street door, no problem getting a cab right away. BEAUTIFUL lobby on the 2nd floor. Big Starbucks in the hotel ground floor... More

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Crawfordsville, Indiana
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel is beautiful! You feel as though you have stepped back to the 20's. The check in process was quick and stress-free. We took an hour and explored all the different ballrooms. They are nothing less than stunning! Great location, concierge service was top notch! Only downside was the size of the guest rooms, and a little maintenance was... More

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São Paulo, SP
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This old building where the The Palmer House Hilton is located is fantastic, in the center of downtown the location is great for shopping and sight seen, close to the Art Institute Museum and the millennium park. This is a must place to stay in Chicago!!!!!

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Philadelphia, Pennsylvania
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Palmer House for a business trip. The Hotel is stunning. Common rooms are amazingly gorgeous and inviting. Check-in was quick and easy, but I did check in after 9pm on a Tuesday night. My room was away from the elevator. But it was tiny. Awkwardly the television is not in front of the bed but... More

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troy, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Staffed by genuinely nice people. As this was our first time in Chicago we relied on the concierge staff to get us acclimated to the transit systems and the nuances of the attractions. They did a great job and did not steer us wrong. Accommodations were top notch, I would insist on a room away from the elevators as guests... More

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great place to stay!! Wonderful staff who are so helpful and polite. The hotel is a historic building, and it shows. The room walls are a little thin. Some of the furniture looks a little cheap, but the beds are super comfortable and the wonderful bellmen make up for any negatives this hotel might have.

Review collected in partnership with Hilton Hotels & Resorts

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My daughter and I stayed at the Palmer House after attending a concert at the Chicago Theater. We were at the most three blocks away from the Hotel so the location is great, also a lot of places where to shop and dine around. The room in itself was very spacious but the bathroom wasn't clean, stains on the floor... More

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flushing, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our stay at the Palmer House was great. I felt the staff, especially the reservation desk workers (Edwardo) very friendly , accommodating to needs, This hotel has a pool/hot tub which is nice for travel with kids. I wish they had a coffee pot in the room. The hotel rooms were clean and the hallways/elevators were very well kept

Review collected in partnership with Hilton Hotels & Resorts

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St. Petersburg, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had the good fortune to stay at the Hilton Palmer House, Chicago, IL, for three nights. It is an historical property, circa 1925, but the maintenance has been kept up-to-date and the employees were exceptional. The bathrooms are "quaint", but nicely appointed and actually had a rather large tub and good water pressure. I am always pleased to see... More

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Treynor, Iowa
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

The hotel is pretty upon first entering and the front desk was very friendly. When we got to our room is was small which is to be expected since its an older hotel. but the paint on the bathroom and closet doors were chipping, the can light when you first walk into the room was hanging 1/2" out of the... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(73)
  • Art Institute(69)
  • Great location(55)
  • Executive floor(30)
  • Millennium park(27)
  • Double beds(19)
  • Fitness center(19)
  • Executive level(16)
  • Room service(14)
  • State Street(13)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Chicago
#37 Luxury Hotel in Chicago
#53 Family Hotel in Chicago
#74 Business Hotel in Chicago
#80 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palmer House Hilton 4*
Official Description (provided by the hotel):
North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 
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Also Known As:
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton Hotel
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Palmer House Hilton
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago

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