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The Palmer House Hilton

#91 of 178 Hotels in Chicago
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17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
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5,884 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, Alabama
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Executive level wonderful. Could even eat light meals. High floors quiet and renovated. We had a large room with sofa and plenty of floor space with TWO bathrooms! The public areas of Palmer House are simply elegant and worth visiting even if you don't stay here. The location inside the loop is very convenient and within walking distance to major... More 

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Bloomington, Illinois
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here to access downtown & redline connection to the White Sox game. We were in walking distance of so many attractions & shopping. The room itself was nice. It was smaller than the average room, but stylish and comfortable. The bathroom was cute, small, but sufficient. The ceiling did have water damage, but as long... More 

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Toronto, Canada
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here on business for a few nights, mid week. The hotel el is stunning. The painted ceiling on main floor lobby, statuary, art, mouldings, lighting are all exquisite. People were continually taking pictures and selfies of the grandeur. The rooms are very well appointed and comfortable. Dining in The Lockwood was great for breakfast or dinner. The food... More 

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Aarhus, Denmark
Level Contributor
149 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A pleasant revist at the Palmer House. My conference was at the Palmer House, and as we had a pleasant stay here at our last visit, my wife and I decided to stay here again. It was again a pleasant stay. We Can recomment a room at the Executive floors it costs more but do as well give access to... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I am writing to relay that I was so honored to receive the service of Mr. Ernest Fizer on the Executive Level, each day greeting me by name and as well as nearly everyone else! In his impressive diligence, he kept the tables clear during peak hours and put a smile on every single person's face with his immaculate charisma... More 

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DeLand, Florida
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

I show up at 10 a.m. with check-in technically not until 3 p.m. Usually, if a hotel has a room ready it allows you to check in. Not these bastards. No, they want $25 -- as if $249 a night is not enough. If you don't want to pay this, well, you can just take your luggage down to the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Nassau Bay, Texas
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I were celebrating our 40th wedding anniversary and were spending one night in Chicago prior to a lengthy train trip. We arrived from the airport early and at thevHikto Honors desk were offered the concierge floor at a slight extra charge, with early check in. This allowed us to make the most of our one day in... More 

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Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I grew up near Chicago, but never stayed in a hotel downtown. There is so much to see but I did not have much time. This place has so much history dating back to the great Chicago fire. The staff was very friendly and helpful, even let us check out late so we could visit the park in the morning.... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Gorgeous details, especially in grand lobby .Even the elevators are full of original brass. Paid a bit extra to stay on business floor--complimentary drinks (coffee, expresso, hot chocolates, juice, soda) and breakfast, snacks and cocktail nosh with an awesome view of the city. The swipe elevator to business floors is nice too--lot less waiting. Staff is friendly and professional, however,... More 

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Dublin, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for 4 nights. What a palatial building it just has to be visited. Our check in was excellent and the room was beautiful. We had a very nice breakfast on our last morning there however it can be very pricy. Would recommend this hotel staff were more tHan helpful.

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Hotel Review Summarization

What travelers say

  • Very nice(57)
  • Art Institute(47)
  • Great location(42)
  • Executive floor(17)
  • Executive level(16)
  • Millennium park(14)
  • Fitness center(14)
  • Double beds(12)
  • State Street(9)
  • Room service(7)
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1,847 photos of this hotel

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Room/suite (304)
Bathroom (105)
Hotel & grounds (362)
Pool/beach area (6)
Business center/function rooms (11)
Dining (36)
View from room (29)
Family/play areas (2)
Other (371)

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Amenities (62)
King Room (56)
Penthouse (147)
Pool (46)
Restaurants and Bars (46)
Standard Double (49)
Standard Single (51)
The Hotel (77)

Management photos: Courtesy of the property manager

All management photos (87)
Bathroom (3)
Room/suite (47)
Dining (13)
Business center/function rooms (7)
Pool/beach area (3)
Hotel & grounds (6)
Other (8)
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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