We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palmer House Hilton

#85 of 177 Hotels in Chicago
GreenLeadersBronze level
Hotel deals
Hotel website
17 East Monroe Street, Box 75845, Chicago, IL 60603
Special Offer
Plan Early for Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Palmer House Hilton
Professional photos View all
Browse nearby
The Palmer House Hilton
Write a Review

5,563 reviews from our community

Traveler rating
    2,078
    1,964
    885
    418
    218
See reviews for
939
1,407
353
1,882
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,141)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (5563)
  • Mar-May only
    (1196)
  • Jun-Aug only
    (1569)
  • Sep-Nov only
    (1583)
  • Dec-Feb only
    (1215)
All months
Columbus, Georgia
1 review
3 of 5 stars Reviewed yesterday NEW

This hotel is great as long as you don't leave. Seriously, every time I walked out within a half a block I was plagued by no less than 5 panhandlers. ALL extremely aggressive. Talking to me, yelling while I was on the phone, repeatedly harassing you coming in and out of stores. Shame that chicago's leadership has let it get... More 

Was this review helpful? Yes
Hong Kong, China
Top Contributor
739 reviews 739 reviews
92 hotel reviews
316 helpful votes 316 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Palmer House is one of the most iconic hotels in Chicago. When you walk in, you can't help but feel like someone important with the stunning high end décor, deep color palette and impeccable service. They have many rooms which 2 bathrooms which is a huge benefit, especially if you are staying with friends or as a couple, it... More 

Was this review helpful? Yes
Gatlinburg, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel with a lot of charm and interesting history. Built in the early 20th century, there is a lot of Art Deco accents to enjoy. Fine restaurants are available in the hotel, as well as in the area. Close to Millenial Park, Art Institute of Chicago and " The Bean", the hotel can be accessed by... More 

Was this review helpful? Yes
Arizona
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We only stayed for 1 night, but I wish it could have been longer. I love historic places and this hotel is beautiful. The lobby was magnificent and I loved the decor. I felt like I went back in time! Our room was a really good size, though I've read that they all differ. We had a corner room with... More 

Was this review helpful? Yes
New York City, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with my girlfriend while in Chicago for business. We got a great rate via hotels.com (sorry TripAdvisor!) and every aspect of our stay was perfect. We arrived late on a Friday night from O'Hare, and thankfully the hotel is just a block or two away from the Blue Line, which runs all night. As soon as we... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 3 days ago NEW

This a hotel with beautiful lobby but the room and service is tribble. we got a two Queen bedroom. the beds were too small and the mattresses were in low quality and old. The bathroom was renovated but too small. We realized that there was no coffee maker in the room, I called and they said it is on the... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
55 reviews 55 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Palmer House Hilton is almost everything one would want in a downtown hotel: superb location, dripping with turn-of-the-century opulence and sufficiently updated not to appear shabby (as do some other downtown hotels of the same vintage). For these plusses one has to pay a bit more than seems quite reasonable. The restaurants in the hotel are wonderfully convenient if... More 

Was this review helpful? Yes
Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Had a wonderful time at the wedding. This hotel makes you feel very special and it was a wonderful time had by all. Location is very good and we had tremendous help finding our way around the city from this helpful staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we got there we were made to feel special, it was the first stop on our honeymoon and out travel agent had advised the hotel and there was a bottle of bubbly in the room. Beautiful hotel in a great location, thank you for a great stay

Was this review helpful? Yes 1
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Dear James M, What a treat it was to read your 5 star review from your recent stay at our hotel. I’m so happy that we were able to show you that we value you as a guest and that we will care for you from the time that you arrive until we wish you the farewell until your next... More 

las vegas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

One of the top 10 hotels I have ever stayed. Perfect in EVERY way. Like walking back in time but with every modern convenience and perfect service. A grand experience and one that cannot be missed in ones lifetime. Put on your bucket list and go.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ishawa S, Manager at The Palmer House Hilton, responded to this review

Hello Saul B I could not be more delighted to read your comments from your recent stay with us and we are truly honored be ranked on your top 10 list. It will be my pleasure to share your comments with the entire team here at the Palmer House!! We want to thank you for the PERFECT score on trip... More 

Hotel Review Summarization

What travelers say

  • Very nice(58)
  • Art Institute(49)
  • Great location(43)
  • Executive floor(19)
  • Millennium park(17)
  • Executive level(16)
  • Fitness center(16)
  • Double beds(13)
  • State Street(9)
  • Room service(7)
Questions? Get answers from hotel staff and past guests. Ask a question

1,787 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1215)
Viewed
View from room (31)
Viewed
Bathroom (107)
Viewed
Dining (35)
Viewed
Hotel & grounds (359)
Viewed
Room/suite (314)
Viewed
Business center/function rooms (10)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (2)
Viewed
Other (352)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (534)
Viewed
Amenities (62)
Viewed
King Room (56)
Viewed
Penthouse (147)
Viewed
Pool (46)
Viewed
Restaurants and Bars (46)
Viewed
Standard Double (49)
Viewed
Standard Single (51)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (20)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question