We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palmer House Hilton

4.0 of 5 17 East Monroe Street, Box 75845, Chicago, IL 60603
Hotel deals
Hotel website
Special Offer
Park Chill & Save: $124+
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Palmer House Hilton
Professional photos View all
Browse nearby
The Palmer House Hilton
Write a Review

5,202 reviews from our community

Traveler rating
    1,906
    1,847
    834
    407
    208
See reviews for
872
1,311
340
1,752
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,063)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5202)
  • Mar-May only
    (1046)
  • Jun-Aug only
    (1570)
  • Sep-Nov only
    (1583)
  • Dec-Feb only
    (1003)
All months
Buffalo Grove, Illinois
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have walked passed this hotel on many occasions and have never been inside. Upon our arrival we were gob smacked at how lovely the hotel is. The lobby is well appointed and regal but appropriate for children. Our room wasn't quite right but the staff saw to a quick fix. The rooms themselves were small buy charming. The bathrooms... More 

Was this review helpful? Yes
Rosemount, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My stay at the Palmer House was excellent. The staff was friendly and accommodating, ensuring that my stay was a great one. Palmer House is in a good location in downtown Chicago with many great restaurants and pubs nearby. My room clean, comfortable and nicely decorated. The bathroom was very clean, water pressure in the shower was strong, and the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Western Springs, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

It is very central just located in the heart of many good shops and restaurants. The room was very clean and comfortable. The staff were kind and helpful. Security is good. Due to being an old hotel it is rich in history as well. Such a pleasant experience we had.

Was this review helpful? Yes
Chicago, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our room was lovely, but breakfast was very disappointing. The things that were on the buffet simply were not replenished at a proper rate (I waited 30 minutes for scrambled eggs). And the things that were there were generally of lower quality than one would expect (yogurt was all low fat, and of a particularly cheap, plastic-ish consistency. Why not... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Bringing our six year old grand daughter to Chicago for Christmas tradition of going to Nutcracker ballet and special weekend together. Hotel is classically beautiful and decorated for the seasons. Hectic with many visitors but most everyone in good mood. Hotel staff was well prepared and helped by being joyful in the chaos. Loved our stay, location was great, staff... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Chicago, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel overall. The only issue was upon check-in to the room, there was several dirty dishes and glasses with food leftover laying on the floor next to the door (Executive Level floor). These dirty dishes were never collected by staff the entire stay of one night. They remained on the floor the following after checking out.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Amsterdam, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The room was extremely comfortable and clean. There were plenty of towels. The lobby bar was a great place to relax after a long day. My room had a mini fridge, which was completely unexpected for the price range. My family has been staying there for years, and they have alway had good experiences.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Grove City, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Room we reserved was over booked so we did not get our room. Then the next day we asked for this room again and was told there were none except we heard other people being offered them as upgrades. Was disappointing that we were not taken care of at that time and had to complain to get the room we... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel, great lobby but things that in this days are considered BASIC dont have, unless you pay. Fridge is a thing that in this days every hotels have even the more simple. In Palmer House Hilton, you need to pay $44/day. This is ridiculous. A simples thing that make a lot of diference if you stay more then 4... More 

Was this review helpful? Yes 1
Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was really excited I got a room for $80 a nite at the downtown Chicago Palmer House hotel. The Lobby is absolutely stunning. Great historic hotel. We had a small but cozy room. There is no coffee maker in the room though. Nice pool and hottub. Great fitness facility. We had a few problems with the remote but we... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Palmer House Hilton? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(67)
  • Art Institute(63)
  • Great location(51)
  • Executive floor(29)
  • Millennium park(25)
  • Fitness center(19)
  • Executive level(16)
  • Double beds(15)
  • State Street(12)
  • Room service(10)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palmer House Hilton 4*
Number of rooms: 1640
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Cheap Tickets, Expedia, Hilton Hotels, BookIt.com, Priceline, HotelTravel.com, Hotels.com, Agoda, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your The Palmer House Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Chicago Hilton
Hotel Style:
#22 Spa Hotel in Chicago
#43 Luxury Hotel in Chicago
#54 Family Hotel in Chicago
#70 Romantic Hotel in Chicago
#77 Business Hotel in Chicago

1,755 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1184)
Viewed
Dining (34)
Viewed
Bathroom (104)
Viewed
Room/suite (312)
Viewed
Hotel & grounds (341)
Viewed
Business center/function rooms (10)
Viewed
View from room (29)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (2)
Viewed
Other (347)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (534)
Viewed
Amenities (62)
Viewed
King Room (56)
Viewed
Penthouse (147)
Viewed
Pool (46)
Viewed
Restaurants and Bars (46)
Viewed
Standard Double (49)
Viewed
Standard Single (51)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (20)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay