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Omni Chicago Hotel

4.5 of 5 676 North Michigan Ave, Chicago, IL 60611
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Certificate of Excellence 2014
Omni Chicago Hotel
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Omni Chicago Hotel
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1,938 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Omni Chicago Hotel
See the most recent reviews
Batavia, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2012

Perfect location for our family weekend in the city. Right on the mag mile. Close to shopping and things we wanted to take the kids to see. Extremely nice staff. Very comfortable rooms. The kids got little welcome backpacks when we checked in. Walking distance to fantastic restaurants.

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Aiken, South Carolina
Top Contributor
55 reviews 55 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 27, 2012

The hotel's staff is comparable to "Ritz Quality" when it comes to customer service. The location is right in the heart of the "Magnificent Mile". The 676 restaurant serves an excellent morning buffet and lunch/dinner menus feature creative and nicely prepared meals. Our only suggestions for improvement: (1) carpet in our 24th floor room was in need of future replacement... More 

Was this review helpful? Yes
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

Aside from not delivering the extra pillows, we appreciate the great comments on our staff. We'll pass them along to our housekeeping team. We will be renovating in the near future and replacing our carpet. More 

Elgin, Illinois
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2012 via mobile

The prime location and top notch service make this hotel a fantastic stay. We celebrated our wedding anniversary with an overnight stay. The concierge recommended the back room jazz club with comp. tickets for a great night of music. A shout out to Jennifer Avellana for the wonderful gift of delicious chocolate cake and a bottle of champagne! The room... More 

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

Congratulations on your wedding anniversary! We're so glad you chose to stay with us to celebrate. We'll be sure to let Jennifer know that she made your stay even more special. More 

1 review
5 of 5 stars Reviewed December 27, 2012 via mobile

Firstly, big thank you to Amiri the superb concierge at Omni who made our first trip to Chicago so great. This hotel has excellent staff, it is clean, perfectly located. If I could say anything negative it would only be to say get the same mattresses as Omni LA has as they were more comfortable however it was a great... More 

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

We'll make sure to let Amiri know you appreciated his help during your stay. As far as mattresses are concerned, we're in the planning stages of our renovation, and we'll be upgrading them very soon. More 

Chicago, Illinois
Top Contributor
75 reviews 75 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 24, 2012

I stayed here for a shopping weekend, and had such a great experience. Everyone who works there was very nice, and the location is great for some mag mile shopping! I arrived early, and the room was all ready for us to check in. I will be back again!!!

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Chicago
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2012

We enjoy the holidays on the Mag Mile every year. One of the reasons is the Omni Chicago Hotel. The hotel is emaculate, classy and affordable. The staff is very friendly and always ready to help. The valet service was very convienent and usually can be part of the weekend package. The rooms are very clean, spacious and comfortable. We... More 

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Lahti, Finland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2012

It was my first visit to Chicago, and first visit to an Omni Hotel. And if I ever come to Chicago again, I'll choose the Omni Chicago Hotel. Our arrival and check-in went very well. Our room was already ready when we arrived at 12pm, so it was very nice to get to a comfortable room after a long trip.... More 

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Naperville, Illinois
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2012

It was my first stay at this Omni Chicago and it was exceptional. Bellmen were polite, friendly and helpful. Front desk check-in was welcoming. Our room/suite was beautiful. It had two flat screen TV’s, large marble bathroom with double shower, soaking bath, two sinks, large window. We had a corner room with views of Michigan Avenue as well as Lake... More 

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Mission Hills
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 20, 2012

Recently spent a long weekend at the Omni. Everything went perfectly without any flaws. The corner suite we had was great with a really nice view of the city. The location, as others have commented is right on the Magnificent Mile and ideal for most things downtown. I would especially note the restaurant in the hotel that we tried several... More 

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

We appreciate you taking the time to share your experience, and thank you for noting that our restaurant, 676 Restaurant and Bar, is worth visiting. We are currently renovating the restaurant to better serve our guests. Please contact the hotel in advance to inquire about hours of operation. More 

Roscoe, Illinois
Top Contributor
53 reviews 53 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 17, 2012

Stayed here on a Sunday night, and was able to get a very good price on a one bedroom suite. Check-in was flawless, and the front desk staff was very friendly. We asked for late check out the next morning, and our time was extended by 3 hours, which was a nice benefit. The room was very nice, with comfortable... More 

Was this review helpful? Yes
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

We're glad you enjoyed your stay overall. However we know that reliable Wi-Fi is an essential part of every guest's stay, and we're sorry that you had issues connecting. We do have ethernet cables for wired internet if you are traveling with a laptop in case the Wi-Fi connection isn't strong in your room. We log each Wi-Fi connectivity issue... More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(17)
  • Very nice(12)
  • Room service(11)
  • Michigan avenue(9)
  • Magnificent mile(8)
  • Breakfast buffet(8)
  • Select guest(5)
  • Friendly and helpful(5)
  • Michigan ave(4)
  • Few blocks(3)

Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Omni Chicago
Hotel Style:
#20 Business Hotel in Chicago
#22 Luxury Hotel in Chicago
#25 Romantic Hotel in Chicago
#34 Family Hotel in Chicago

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