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All 166 Chicago hotels »

Omni Chicago Hotel

4.5 of 5
676 North Michigan Ave, Chicago, IL 60611
Hotel amenities
Ranked #33 of 166 hotels in Chicago
4.5 of 5 stars 579 Reviews
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579 reviews from our community

What travelers say about this hotel
  • Select guest(15)
  • Michigan avenue(15)
  • Great location(13)
  • Room service(12)
  • Very nice(11)
  • Magnificent mile(9)
  • Free internet(5)
  • Old son(5)
  • Breakfast buffet(5)
  • Friendly and helpful(5)
Traveler rating
    314
    188
    41
    20
    16
Only show reviews for Family (134) | Couples (170) | Business (100)
Date Rating
Diane P
Grosse Pointe Farms, Michigan
1 review
5 of 5 stars Reviewed January 22, 2012

i stayed M-F and had a very good experience. The entire staff was friendly and ready to lend a hand in anyway. The lobby is on the third floor with the restaurant on the fourth -- convenient and good. My room was a suite with a large bathroom, The location of the hotel is terrific! Valet parking is available or... More

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vincetraveller
Nyon, Switzerland
Senior Reviewer
9 reviews
2 helpful votes
4 of 5 stars Reviewed January 22, 2012

We spent 5 nights in the Omni Hotel with our two kids 5 and 8 years old. We had a room with two queen size beds and a separate room with sofa and desk,fridge, keetle and two Flat screen. The room was big enough and the only noise we had we the Air conditioner and few ambulance and police cars... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
February 3, 2012

Thanks for choosing to stay with us on your family vacation. While Wi-Fi isn't free, if you join our Select Guest program we'll give it to you free at all Omni Hotels. It also includes your choice of juice, coffee or tea and local or national newspaper delivered each morning of your stay and it's free to join the program.... More

oenophile0109
New York City, New York
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed January 19, 2012
1
person found this review helpful

The benefits of the Omni are that you are just steps away from Michigan Avenue. Walking into the Omni, escorted by the bellmen, you feel like you are entering a beautiful hotel, but that quickly fades as you get to your room. While you can see a silver of Michigan Avenue, the views are largely uninteresting and the rooms are... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
February 3, 2012

While some of our rooms have views of Michigan Avenue, we can't guarantee views unfortunately. We're sorry you didn't enjoy the room décor, but we hope you enjoyed the size of the suite. Our two bed rooms do have double beds, but they also include a sleeper sofa in the living room for additional sleeping space. More

eva2691
San Antonio, Texas
Top Contributor
59 reviews
23 helpful votes
3 of 5 stars Reviewed January 15, 2012
1
person found this review helpful

Based on others' reviews, I was excited to stay at the Omni on Michigan Avenue, but aside from being safe, clean, and in a good location, it wasn't particularly memorable (except for the loudly-barking dog in a room two doors down; a call to the front desk did nothing to silence the noise.) Our "suite" was tiny and the decor... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
January 16, 2012

First we apologize for any noise issues. We are pet friendly, but we do have strict noise policies. We want all our guests to be comfortable during their stay, and keeping the floors quiet is part of that goal. We're sorry we didn't deliver on that during your stay. It's great to hear that our staff was professional, but unfortunate... More

AuroraMom
Aurora, Illinois
Top Contributor
66 reviews
139 helpful votes
5 of 5 stars Reviewed January 14, 2012
1
person found this review helpful

We have stayed at the Omni, once a year for a few years. Cannot believe the staff actually remembers us! This hotel for our family just cannot be beat! The staff is first rate, so attentive! The rooms are perfect for a family with a large bathroom and separate living area. The rooms are always spotless and the bathroom stocked.... More

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gabbyr7
Sydney, Australia
Senior Reviewer
10 reviews
7 helpful votes
4 of 5 stars Reviewed January 14, 2012

The location is perfect, right on magnificent mile with great shopping and restaurants at your doorstep.The staff were friendly and obliging and the food in the restaurant was very nice. The kids loved thier Omni gift packs and felt really special. Overall we would not hesitate to stay again when in Chicago. More

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Professional30m
Knoxville, Tennessee
Contributor
12 reviews
9 helpful votes
5 of 5 stars Reviewed January 12, 2012
1
person found this review helpful

Great all suite hotel right in the middle of Michigan Ave shopping! Rooms are very clean and spacious with separate living room and bedroom. The corner suite we had was quiet and spacious. Staff was friendly, welcoming and extremely helpful from check-in to check-out. Doorman recognized my wife and I after the first day, and always asked how our day... More

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cassnsyd
Valencia, California
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed January 10, 2012
1
person found this review helpful

Whenever we come to Chicago we always stay at the Omni. The location is perfect. Easy to get to by train from the airport. Very clean, always smells nice, the staff is great. This trip we brought our kids. We arrived early in the afternoon so we weren't sure if our rooms would be ready. And they were. And to... More

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Ryan F
Madison, Wisconsin
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed January 10, 2012
2
people found this review helpful

I could not describe this hotel as anything less than awesome without being deceitful. I traveled with my girlfriend for a 5 night stay & we both agreed this was an all around great hotel. The attentive service was definitely a highlight - from booking to chekcout they made everything a quick & efficient breeze & did it with a... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
January 16, 2012

Thanks for the detailed review. We apologize that the hot tub was out of order. We are currently repairing it and it will be reopened in February. We do offer a wireless printing option from your room as an alternative to the business center. Also while in-room WiFi is $9.95 per day, it is free if you join our Omni... More

Boybee
Chicago
Reviewer
5 reviews
9 helpful votes
4 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

We recently spent Dec. 30 and 31st at the Omni to celebrate the holidays. We had a corner suite and it was really nice and spacious. The living room could use an additional chair and the wet bar, although convenient was limited. We had a problem with the bedroom TV, which was repaired very quickly. The breakfast buffet is very... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
January 16, 2012

First we are glad you enjoyed your stay overall with us, and appreciate your comments about areas we can improve. We apologize that you didn't receive the $25 voucher, but we frequently run limited time offers that include food and beverage credit with your hotel stay and it appears that this may have been the rate booked by your friend.... More

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Omni Chicago Hotel Also Known As

  • Omni Chicago
  • Omni Hotel
  • Chicago Omni
Address: 676 North Michigan Ave, Chicago, IL 60611

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