What can I say? Each time I stay at the Omni Chicago, I think to myself, "WOW, it can't get any better than this." And it DOES! We celebrated our 31st wedding anniversary at the Hotel. When the staff found out, they sent up some very, very nice surprises for us. We were just spoiled rotten the whole time we... more

My husband and I booked a romantic getaway for my birthday. With six kids, it has been nearly ten years since we had a weekend to ourselves. My husband called the hotel ahead of time to ask about doing something special for me, like wine or flowers. Two different employees couldn't help and repeatedly put him on hold until he... more

This hotel is in an excellent location, in the middle of shopping, and close to things of interest like John Hancock observatory, Navy Pier, etc. Right on bus line, and a few blocks from nearest train/ metro station. Restaurants, shopping everywhere. The most noticable aspect of this hotel is the staff. Every single staff member we encountered greated us with... more

I just returned from a trip to the city with my 15 year old daughter and her friends. The staff at Omni was wonderful and the location is fabulous. We were able to walk to shopping and dining. We went to Zombie Fest on Navy Pier and watched the fireworks on Saturday night. A great time was had by all. more

Great staff. Excellent room, large, with a nice bathroom. Perfect location. Will definitely come back. more

We stayed at the Omni with 3 teenagers in Sept, 2009. I very clearly requested adjoining rooms and the front desk confirmed this at check in. The rooms were not connected, however, and when I pointed out that the word adjoining means connected, the front desk manager told me that in this hotel, that is not what the word means,... more

The hotel's location was not bad, we were within walking distance to the Navy Pier, stores and restaurants. However, we found that the hotel wasn't as upscale we hoped it be. The air conditioning lacked in the hallways and the rugs looked liked they hadn't been shampooed in a while; which made waiting for the elevator stuffy & unpleasant. The... more

My husband and I had a wonderful stay at the Omni Chicago Hotel. I had contacted the customer service representative prior to our stay to request a quiet suite. When we arrived, she greeted us and confirmed that we were getting exactly what I had requested--and more. Our suite had a partial view of the lake!!! And, we were able... more

My husband and I stayed in a suite with another couple for his birthday. The suite was spacious, modern, comfortable and clean. The big bathroom was a plus and I loved the travertine tiles (I think) on the tub walls/floors. The location is perfect. Close to everything. We never paid for one taxi ride used our car because everything was... more