Problems: - our preferred corp rate was more than Ritz Carlton. But the public rate was $70 less. Some "preference" huh? - supposed to be a suite but its really a normal room with a wall put awkwardly in middle - checked in with infant and asked for quiet room. Got a room 1016 next to noisy service and facing... More

This is a very nice hotel but not as nice as it should be for the price. Excellant location for shopping but not for baseball. Booked this hotel thinking it would be more like the one in NYC where they include a full breakfast for free.There were no real issues with the hotel and the staff was very friendly and... More

My family and I spent five nights at the Omni Chicago over Spring Break. The best thing about it is the prime location on Michigan Ave. It was nice enough, but nothing too exquisite. The room that we were in was sufficient for our purposes. However, the "view" was of the tall empty brick building right next door. The biggest... More

I work in a luxury hotel, so I'm picky about the service I receive at others and I admit this freely. I had the fortune of staying in this hotel as my boyfriend and I were accompanying his mother on a business trip, otherwise admittedly we wouldn't have found ourselves in such a plush location. Omni really sets the bar... More

Location, Location, Location. You may not have a river view but you could not be in a better location for exploring Michigan Avenue, enjoying a night out at good restaurants and finding wonderful jazz bands to listen too. Our bedroom was on the 21st floor and did not face Michigan avenue. As a result, the room was exceptionally quiet. The... More

Spent 3 nights here earlier this week. I was in Chicago for business and stayed a couple of extra days for pleasure. The hotel room was clean and spacious and the bed was very comfortable. The staff was exceptional. I had to print out about 200 pages for a meeting and they printed them out at the front desk for... More

In Chicago for sightseeing and shopping. Excellent location with restaurants and shops within walking. The best ever bell captain – snagged cabs on Michigan Ave and walked them back to the hotel for us! Concierge was friendly, helpful and very knowledgeable. Very good restaurant. Indoor pool was a bit small, but ok with good chairs and loads of towels. More

I will agree with a few of the last reviewers. Yes it is pricey, but I called many hotels in this area, as we had business at the Wyndham (a couple of blocks away) and the Omni came out the least expensive for what we wanted, a king bed, and a little more room. We were given a corner room... More

Our stay at the Omni was very nice. The staff were very nice and the location was fantastic, we were in walking distance to everything! We enjoyed desert in their restaurant, which had a beautiful presentation and the staff was just lovely! We swam in the pool and used the workout facilities , the workout room was very clean! I... More