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Omni Chicago Hotel

#36 of 178 Hotels in Chicago
Certificate of Excellence
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676 North Michigan Ave, Chicago, IL 60611
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1 room 1 guest
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Omni Chicago Hotel
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2,285 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
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    (519)
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Bloomfield Hills, Michigan
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a problem with check-in as the 'getaroom.com' booking service severely messed up our reservation and the front desk staff at the Omni said we had no reservation for that night. After driving for 61/2 hours into Chicago, that is not what you want to hear. But, the reception clerk gave us a nice room anyway and we were... More 

Was this review helpful? Yes
OmniChicagoManager, Manager at Omni Chicago Hotel, responded to this review

Thank you for staying at the Omni Chicago Hotel and for giving us great feedback regarding your visit. We are happy to hear that your reservations issue did not negatively affect the stay and that our front desk team was able to get everything straightened out. We hope to see you again on your next visit into Chicago. Kind Regards,... More 

Normal IL
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Omni as we needed a suite and Embassy Suites was full. So glad it was as this will be our new go to suite in Chicago. The front desk staff were wonderful! They looked at us when we were checking in and talked to us versus the computer screen. In fact all staff greeted us with... More 

Was this review helpful? Yes 1
Winthrop, Maine
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel in a great location. The deluxe suite gave us plenty of room to spread out and entertain guests. The front desk staff and Concierge were very helpful. Would definitely stay there again. Bedroom was small, but living room made up for it.

Was this review helpful? Yes 1
Eagan, Minnesota
Level Contributor
213 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were in a 1 bedroom suite..loved almost everything about it...but for the life of me cannot figure out why there were 3 mirrors for this suite and ALL of them in the bathroom (and the floor length mirror was on the door in front of the toilet...rather than outside the door in the living area)..I know it's a little... More 

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OmniChicagoManager, Manager at Omni Chicago Hotel, responded to this review

Thank you for giving us this wonderful feedback from your recent stay at the Omni Chicago Hotel. We are so happy to hear how much you loved the suite and how great the staff was towards you while you were with us. I am sorry to hear the lack of a full length mirror negatively impacted your stay. We do... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We just got back from a 3 night stay at the Chicago Omni. We stay there every time we visit Chicago (about 3 times a year) and we are always impressed with this hotel. Mirham the bell captain treats us like old friends upon arrival. The rooms are great and have just been recently updated, and the location is excellent!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Minneapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great location and great customer service. Friendly hotel staff. I was in Chicago primarily for business, but I extended my stay and had my family join me. The staff was very accomadating to my family and went out of their way to make sure our trip was fun and relaxing.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The rooms, service and location are great and at a fair price. Omni's frequent stay program is very good. After 10 stays you get a free night's stay. They will occasionally upgrade you to bigger suite at not cost. Hotel and rooms have been updated with more comfortalbe furniture and beds.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Minneapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I love Omni hotels. They are always beautiful, well maintained and staffed with the most incredible people in the business. The Chicago Omni continues this tradition - in spades. This Omni is all suites, and they're lovely. Well laid out, functional and luxurious. From the moment you arrive curbside until you check-out, everyone is focused on making your stay comfortable... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here as part of a group baseball trip, and upgraded our room to a corner suite in this all-suite hotel. The configuration was perfect for us, with french doors closing off the BR and two entries to the spacious bath area. The mechanized curtains (one set of sheers, one room darkening) worked great once we were shown how.... More 

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Los Angeles, California, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I've stayed here twice for vacation purposes and it is a great hotel. Very convenient being centrally located on Michigan Ave. and the staff is excellent. The hotel is what I expect from Omni Hotels being upscale yet inviting, very clean and a great staff to attend to your needs. Close to river tours, the Navy Pier and lots of... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Great location(16)
  • Very nice(12)
  • Room service(11)
  • Breakfast buffet(8)
  • Magnificent mile(8)
  • Michigan avenue(7)
  • Select guest(5)
  • Michigan ave(4)
  • Friendly and helpful(4)
  • Free internet(3)
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Room/suite (118)
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Bathroom (32)
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Dining (12)
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Pool/beach area (7)
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Amenities (26)
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Executive Suite (57)
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Governor Suite (57)
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Pool (17)
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Premium Suite (44)
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Restaurants and Bars (22)
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Standard King Suite (45)
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The Hotel (53)
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The Presidential Suite (97)

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Hotel & grounds (8)
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Dining (5)
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Room/suite (14)
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Other (4)
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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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