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All 167 Chicago hotels

Omni Chicago Hotel

4.5 of 5 Hotel   |   676 North Michigan Ave, Chicago, IL 60611 (Near North Side)
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Ranked #27 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
DrDadrwp Modesto, CA
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1,508 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Modesto, CA
Top Contributor
80 reviews 80 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are just finishing a three night stay. We have really enjoyed the Omni. The suite was spacious with a large bathroom accessible from both the living and bedrooms. The living area has a wet bar, desk, two chairs and flat screen TV. Our bedroom had a super comfortable king bed with nice sheets and comforter. There is a nice... More

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Schaumburg, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The concierge service failed on 2 occasions. We choose the Romance Package, which included champagne on arrival. The champagne was not ready and it took 45 minutes to arrive. The concierge was only full of excuses. Our package included breakfast buffet, but was not available because of Easter Brunch and they were booked. The TVs were old and the clicker... More

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Chicago, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I took my girlfriend here for an overnight stay to celebrate her birthday, so her satisfaction was #1 priority. The expectations I set with the staff before arrival and while we were there were met in every aspect. Wonderful experience. My girlfriend was on cloud nine our entire stay.

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Wooster, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Everyone in this hotel went out of their way to make us feel welcome and appreciated. Great experience. The location is great to enjoy the downtown Chicago experience. Our whole family was treated special from the time we pulled up to the hotel.

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Mequon, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

This hotel used to be top notch and my "go-to" for Chicago. It's lost a step. I never looked at other hotels in Chicago in the past. For my next trip there, I will explore other options. The location on the Mile is excellent, the bell staff is old school. The front desk staff have unfortunately become arrogant.

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

We apologize that our front desk staff did not treat you respectfully when you arrived at the hotel. We will share your review with our front office manager and work to improve our demeanor for future guests. It’s sad to hear we lost you as a guest. However we hope that if you don’t find another hotel you prefer, that... More

Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed with my wife several times at the Omni and its always been perfect, the rooms are spotless and the service is out of this world! Its cheaper to b Paul your vehicle a block away as it's 45 per night there and 60 plus tip here, the front desk staff and door man is superb! The location... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

We thank you for taking the time to post a review of the Omni Chicago. Thanks for choosing to stay with us when you are in the city. Please let us know if there’s anything we can do to make your next stay more comfortable. Aaron, Hotel Manager More

Corydon, Indiana
Contributor
18 reviews 18 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The Omni is a great location to walk Chicago. Close to lots of shopping and dining and easy walk to Navy Pier. The accomodations were very clean and updated. Nice suite with seperate bedroom. Bathroom entrance from sitting area and bedroom both. Nice touch is windows that open to let in the fresh air. Employees were all very pleasant and... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review

Thank you for taking the time to post a review. We’re glad you enjoyed your stay with us, especially that our staff provided great service and was accommodating to any requests. We hope you will stay with us again next time you’re in Chicago. Aaron, Hotel Manager More

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Omni Hotels and Resorts have proven to me on multiple times that it represents excellence personified. Very professional and friendly staff!!! I have stayed at the Omni multiple times and I will always want to come back because it's always an awesome experience for me and my family and I've had business meetings at the Omni as well I... More

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Macomb, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have a 2 young children that we decided to take the Chicago for a few days. The Omni made what could have been a very stressful trip, very easy. We were very impressed with the valet, front door and bell hop assistance. The room was very clean and quite. The pool was small, but very clean and perfect for... More

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United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location on the Magnificent Mile across the street from Apple Store and Nike Store. All the rooms are suites. Hotel was in great physical shape, and was a great value. Free wi-fi and am coffee with free select guest membership.

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Hotel Summarization (Beta)

What travelers say

  • Great location(17)
  • Very nice(12)
  • Room service(11)
  • Michigan avenue(9)
  • Magnificent mile(8)
  • Breakfast buffet(8)
  • Friendly and helpful(5)
  • Select guest(5)
  • Michigan ave(4)
  • Free internet(3)

Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Chicago
#19 Luxury Hotel in Chicago
#23 Romantic Hotel in Chicago
#29 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Reservation Options:
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Also Known As:
Omni Chicago
Omni Hotel
Chicago Omni

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