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All 169 Chicago hotels

Hotel Burnham - a Kimpton Hotel

4.0 of 5 Hotel   |   1 W Washington St, Chicago, IL 60602 (The Loop)
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Hotel Burnham - a Kimpton Hotel
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94%
Ranked #13 of 169 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
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1,043 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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Chicago
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hard to believe I’m actually submitting a second review for a place I’ve already stayed in (and truly enjoyed) multiple times. I don’t do many online reviews, period. But this most recent (short Labor Day weekend) trip was so very pleasant that I couldn’t not write again. I guess this might be my very favorite hotel ever. Everything I’ve always... More

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Fareham
Top Contributor
113 reviews 113 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife booked this hotel as we were looking for pet friendly locations in Chicago and the Burnham was keen to stress their friendliness on their website. On arriving at the hotel we were greeted by a friendly door man who swiftly unloaded our car and arranged for the valet parking. We were shown into the lobby and were warmly... More

Was this review helpful? Yes 1
New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here at Christmas time and it was our home base while visiting relatives. It may have been four degrees outside but we were warm and well taken care of inside the hotel. The rooms are on the small side but well appointed and worked out so it's not noticeable. We will be back.

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Esclown, Thank you for sharing your review on Tripadvisor. We really appreciate you comments and the facility and service provided at the hotel. Please do not wait until Christmas to come back we are waiting on your next visit. Warm regards, Tonya Scott General Manager Hotel Burnham 1-312-782-1111 More

San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me start by saying that the Hotel Burnham used to be one of my favorite hotels in Chicago, now I don't think I'll be back and want to share my experience because it was so incredibly disappointing. The other really sad thing about writing this review is that all of my friends and family know I'm a huge fan... More

Was this review helpful? Yes 5
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear JenBak, Thank you for taking the time to write about your stay at the Hotel Burnham. We sincerely apologize for the inconvenience you experience at the property . We treat every situation as an opportunity to learn from and this is certainly one of those times. We will follow up with with Zhanna to ensure that we meeting our... More

Lakewood, Ohio
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This unique hotel offers a goldfish to any guest who'd like a little company. I loved my goldfish while I was there. It is also in a historic building and the room doors and hallways have been preserved in the historic style. The staff was very friendly and helpful and the location was great for both business and pleasure. The... More

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BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear MJPFrank, We highly recommend that you stay at Hotel Burnham whenever you are in Chicago. Thank you for this wonderful review, what more could we ask for. The staff is really what make the hotel so successful. The staff really cares and love meeting/exceeding the guest expectations. Thank you again and we hope your next visit to Chicago, lands... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed in Kimpton properties from New York to San Francisco. They are consistently charming, interesting and unique with friendly, helpful staffs in well-run and maintained properties at the most advantageous locations. We had a delightful stay Hotel Burnham. The service, as always, was exceptional. Thank you, Kimpton. We <heart> you v. much!

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BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Josslynne, We Heart you also! Thank you for being a loyal Kimpton Fan... We welcome you to stay with us and get the same service all over the world. We appreciate your kind word and love that fact tha you love us. Hope to see you in a Kimpton near you. Warm regards, Tonya Scott General Manager One West... More

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night over Labor Day weekend. Really enjoyed the hotel. Staff was very courteous and Darnell behind the front desk at check-in was very helpful. Decor is from the 30s which made it quaint. Comfortable bed. On the sixth floor so city sounds did not affect us, probably helped it was holiday weekend as well. Very close to... More

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BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Dominion Hoosier, We Love giving our guests A Good Change of Pace! Thanks for sharing your experience on Tripadvisor. Our job is to make sure you leave with a smile on your face and a memory in your heart. The staff (Darnell Atkins) really prides themselves on providing the best customer service and a lasting impression. I think we... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The burnham is a great hotel IF you don't mind your room being downgraded even though you have a reservation, and IF you do not expect a high level of service. We had dropped our luggage off early in the day and were happy to sitesee until the room was to be ready later that afternoon. Once we got to... More

Was this review helpful? Yes 3
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear CCTriptaker, Thank you for taking the time to write about your stay at the Hotel Burnham. We sincerely apologize for the inconvenience you experience when making your reservation with a third party. We treat every situation as an opportunity to learn from and this is certainly one of those times. We will follow up with Expedia to insure that... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for the long weekend (civic holiday) and I enjoyed very much the room and services. Location is prime downtown Chicago (gets a little scary at night but not too much) Room was on the last floor. Bathroom was a little tight and too close to the bed if two people are staying there. Perfect for a... More

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BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear DS442013, Thank you for taking the time to write about your stay. I'm glad to hear that the staff and services provide met your expectations. The old Reliance Building is very Cool. Especially the top floors where you can oversee Millennium Park and the Chicago Theater. We hope you time in Chicago was enjoyable. Hopefully, next visit you can... More

Toledo, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When your wife walks into the room and finds a huge heart of chocolate candies on the bed with a message of “Happy 50th Anniversary” in the center, and starts to cry with tears of joy, then you know you have picked the right place. The Hotel Burnham, at 1 West Washington, Chicago Illinois [http://www.burnhamhotel.com/ ] is a wonderful European... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very friendly(11)
  • Few blocks(6)
  • Room service(4)
  • Next time(3)

Additional Information about Hotel Burnham - a Kimpton Hotel

Address: 1 W Washington St, Chicago, IL 60602
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Burnham - a Kimpton Hotel 4*
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Also Known As:
Hotel Burnham Kimpton
Hotel Burnham Chicago

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