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Hotel Burnham - a Kimpton Hotel

4.0 of 5 1 W Washington St, Chicago, IL 60602
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Hotel Burnham - a Kimpton Hotel
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Hotel Burnham - a Kimpton Hotel
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1,059 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stirling, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for four nights recently & absolutely loved it. A very charming hotel with lots of history and a nostalgic feel, with very personal service. Our room wasn't the biggest, but then we weren't in it very much as we were out exploring. We were on the 12th floor & had a slim, in-between the buildings lake view.... More

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Andik73, Thank you so much for sharing your experience at the Hotel Burnham on Tripadvisor. We really appreciate your kind words and love the fact that you want to return. You are welcomed back with open arms and next time just let us know you need a coffee maker in the room and we will provide it for you.... More

Fullerton, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a charming boutique hotel in the city within walking distance to great shopping and many sites. The room was very nicely decorated. The bed was very comfortable-no back ache in the morning. They provide complimentary coffee and hot tea in the am and a wine happy hour in the pm. The Atwood restaurant on site is convenient. I... More

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Diane W, We are thrilled to hear that you will stay again because you are definitely welcomed back. We really like happy endings and from the sound of it you enjoyed your stay. With winter just around the corner, and Chicago being so beautiful in the winter time. We hope to see you soon. Warm regards, Tonya Scott General... More

Kent, Ohio
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 3 nights during the Chicago Marathon. The location was perfect. It is a historical hotel and very impressive that they kept the beautiful and nostalgic look and it is very well kept and clean. Our service at this hotel was wonderful. This was my first time visit to Chicago and the people could not... More

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BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear C4bucks, Wow. We couldn't be more happier. Your review was just what we needed. Thank you for enjoying your first trip to Chicago and most of all enjoying the Hotel Burnham staff and services. We appreciate you kind words on Tripadvisor and we hope to see you again soon. Warm regards, Tonya Scott General Manager Hotel Burnham One West... More

Bismarck, North Dakota
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights at this hotel and had a wonderful experience. The staff was very friendly and accommodating and the hotel is perfectly located in the loop to everything and right across the street from the blue L. The hotel is in a historic building and very charming. The hotel offered a government rate + free WIFI. It was... More

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BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Nodaksx6, Thank you for a wonderful review on Tripadvisor. We are thrilled you enjoyed your stay at the Historic Reliance Building. When your travels brings you to Chicago, we hope you select hotel Burnham as your number one choice. Thank you so much for your kind remarks. Warm regards, Tonya Scott General Manager Hotel Burnham One West Washington Street Chicago,... More

Philadelphia
Top Contributor
71 reviews 71 reviews
67 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for one night on a business trip based on rate and location. The hotel is lovely and the staff is excellent. The usual Kimpton amenities were greatly appreciated. The bed was comfortable and I was assigned a wonderfully quiet room. It was on the small side but the bathroom was just TINY. There's no way two people could... More

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Greataunt, Thank you for taking the time to write about your stay. I'm glad to hear that the staff and services provide met your expectations. The Historic Reliance Building is very Cool and is always a show stopper for our guest. Sorry you felt cozy in the bathroom. On your next visit to Chicago hopeful you can try us... More

wales
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful hotel, but why must they nickel and dime you for Wifi. In this day and age it should be a given. Have just completed Route 66 and it seems to me that all the 'economy' type hotels are providing free WiFi whereas the more expensive places are charging you for it. It's my only gripe about... More

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Swanny02, We Love giving our guests the best experience possible! Thanks for sharing your experience on Tripadvisor. Our job is to make sure you leave with a smile on your face and a memory that will last forever. We offer Complimentary WiFi to guest that sign up for Kimpton Karma. Apparently, we did not communicate this to you at... More

Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for my birthday weekend in September and couldn't have been happier. Staff were very friendly and helpful, and the room was spacious with great decor and we had a good view. The location also couldn't be beaten - right in the middle of the shopping area, walking distance to The Bean, and buses to other locations like... More

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear AJW09, Location is key when choosing a place to stay. We are so very happy that you chose Hotel Burnham. We really appreciate you sharing your experience on Tripadvisor. When your travels bring you back to Chicago we hope you stay at the Hotel Burnham. We look forward to meeting and exceeding your expectations. Warm regards, Tonya Scott General... More

dobie2
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights for a business meeting. It was fantastic, from check-in (excellent, professional front desk) to check-out (free storage for your luggage) and everything in between (karma rewards coupons, free wifi for members, clean room/bathroom, great view, working A/C and heat, etc.). Even the cleaning staff wrote a hand-written thank you note. Pet-friendly, but my room didn't... More

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Dobie, We Love giving our guests "Clean, Class and an Excellent Experience"! Thanks for sharing your experience on Tripadvisor. Our job is to make sure you leave with a smile on your face and a memory the will want you to come back. The staff really prides themselves on providing the best customer service and a lasting impression. The... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel. We had a room on the second floor facing state street noise did not bother us at all. The staff is so super friendly. Our luggage was lost on the way there, they gave us all the toiletries we needed. The gave us fantastic recommendations for dinner. The always had a smile to great us. What an amazing... More

Was this review helpful? Yes
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Melanietu, Thank you for taking the time to write about your stay. I'm glad to hear that the staff and services provide met your expectations. We are not sure what we would do without the staff, they give 100% and love doing so. We hope your lost luggage did not cause to much of a challenge during the weekend.... More

Garden Grove, CA
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Doesn't get much better than this for the price, location, and ambiance. The concierge and desk staff are professional, helpful and truly dedicated to making sure your stay is perfect. The hotel has the feel of luxury without going overboard. The Atwood Restaurant is as far as you have to go to get great meals and service as well. We... More

Was this review helpful? Yes 1
BurnhamGM, General Manager at Hotel Burnham - a Kimpton Hotel, responded to this review

Dear Marvandin, Thank you so much for completing a review on Tripadvisor. Wow! We know that Al Capone with give his approval for the upgrade and may even hold up his cup of "Gin & Lime Juice" to you. Okay, we appreciate you selecting the Historic Hotel Burnham for your get away. The staff love sharing the history of the... More

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Hotel Summarization (Beta)

What travelers say

  • Very friendly(11)
  • Few blocks(6)
  • Room service(4)
  • Next time(3)

Additional Information about Hotel Burnham - a Kimpton Hotel

Address: 1 W Washington St, Chicago, IL 60602
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Burnham - a Kimpton Hotel 4*
Number of rooms: 122
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Also Known As:
Hotel Burnham Kimpton
Hotel Burnham Chicago

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