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All 168 Chicago hotels

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   10 E. Grand Avenue, Chicago, IL 60611
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86%
Ranked #43 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Eri F Winona, United States
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  • Reviews (1,013)
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  • Room tips (138)
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1,013 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Winona, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for two nights. The location was fabulous, close to stores and restaurants and not too far away from the lake shore. The bedroom and bathroom were both clean, spacious, and quiet, and we appreciated the refrigerator and coffee maker in the room. We were pleasantly surprised by the quality. Highly recommended; although a little pricy,... More

Review collected in partnership with Hilton Garden Inn

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Houston, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The Hilton Garden Inn Chicago Downtown/Magnificent Mile is a great value. Location is excellent as train access is just outside the doors and great restaurants and shopping are within blocks of the hotel. Staff are efficient, helpful and friendly.

Review collected in partnership with Hilton Garden Inn

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Rio De Janeiro , Brazil
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Big room , big and excellent bathroom , good wifi , Flat screen tv with lot of channels , microwave , coffee machine , minifridge , good beds , panoramic city view , convenience store , a subway station acroos the street , a starbucks at the lobby... Weber grill at the lobby , an excellent restaurant , full of... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed feedback regarding our hotel on Trip Advisor. We appreciate your kind words! It is our hope that the next time your travel plans include our wonderful city that we are once again your hotel of choice! More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

This was a great spot to stay and compared to many other hotels nearby it was a good price. The room was clean and service was great. We came here for a family vacation and had four adults share one room with two queen beds. The room was spacious enough for us to feel comfortable and not like we were... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback with us regarding your recent stay. We appreciated hearing your comments and look forward to having the opportunity to serve you again soon! More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

One of the best locations in the city for dining and shopping. "L" station is directly in front of the building, so easy access via rail. Rooms are spacious, contemporary and well kept. Staff was a friendly if maybe a little sleepy. There are a lot of hotels within a few blocks here, and I usually comparison shop, but the... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor and kind words regarding our hotel. We greatly appreciated hearing your feedback and hope the next time Chicago is in your travel plans that we once again are your selection of hotels! More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

This hotel was clean, tidy, and very conveniently placed in the city. However, they do not seem to care much about the noise level at night. This led to 3 months of insomnia for me. Those were a rough three months for me. I do suppose I would give the hotel another chance, but it would not be my first... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your comments with us on Trip Advisor. We are very concerned about your comments regarding the noise levels and will be working to address this concern ASAP. We hope that we are given the opportunity to show you these improvements and welcome you back again. More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My first time back at the gold HGI after its overdue revamp. The carpets, beds and corridors definitely look better and the addition of a gym and swimming pool is MOST welcome. The location too simply cannot be bettered for a visitor wishing to eat, drink and explore in the downtown area. However what still detracts from this property is... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to post your comments and concerns regarding our hotel on Trip Advisor. We appreciated hearing your feedback as someone that is familiar with our property both pre and post renovations. Your concerns regarding our Wifi has been documented and we are actively looking into creating a better experience there. Thank you again and we... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Very impressed with the overall quality of the service and the room appearance. Tremendous value for the money - either for business if you are traveling alone or for pleasure with family for a fun vacation time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to post your comments on Trip Advisor regarding your recent stay experience here with us. We appreciated your kind words and look forward to seeing you back again soon! More

Norman, United States
1 review
5 of 5 stars Reviewed 1 week ago

Went to Chicago for a business meeting and picked this hotel because it was the most cost effective room and was close to the meeting site; not really caring about much else. Was pleasantly surprised to find a lovely & clean room, great food, pleasant staff, and easy to use internet and tv. All the amenities for the best price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments and thoughts regarding our hotel on Trip Advisor. We are glad that we pleasantly surprised you and hope that we are given the opportunity to serve you again soon! More

Kenosha, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Small hotel in heart of the action. Newly renovated rooms with fridge/microwave. Got a better deal through travel site than Hiltons site. Note if you do not book through Hilton, you cannot recieve honors points. Makes no sense when the best deals should be through Hiltons wedsite especially when a honors member. Staff are very friendly and helpful. Jewel/Osco across... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed feedback regarding your recent stay experience with us. Our Brand website should not be undersold, so I appreciate that you brought this to our attention. We will work to get this corrected. Again, thank you and we hope we have the opportunity to serve you again soon. More

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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#34 Business Hotel in Chicago #41 Romantic Hotel in Chicago #47 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
Number of rooms
357

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