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Hilton Garden Inn Chicago Downtown/Magnificent Mile

#40 of 178 Hotels in Chicago
Certificate of Excellence
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10 E. Grand Avenue, Chicago, IL 60611
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1 room 1 guest
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
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1,357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Battle Creek, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

A bit pricey, but had no complaints about any thing. Hard to find queen sized beds with a pool and close to Magnificent Mile. Valet parking isn't something we normally do, but with in and out privileges came in very handy.

Review collected in partnership with Hilton Garden Inn

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Northville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I would not stay anywhere else in Chicago. The hotel staff is so helpful and will do anything to make your stay better. We love the pool and hot tub. Over all it made out stay in Chicago that much better staying there. Plus it is so convenient to the red line and Michigan Ave stores and Navy Pier.

Review collected in partnership with Hilton Garden Inn

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Ontario
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked a corner suite for 4 nights as we wanted more floor space (travelling with 2 teens). Wonderful layout and we were on the 23rd floor so had a great view North and West. Hotel is in a great location to walk or the red line is right outside the door (we took to Wrigley field). Great staff and very... More 

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to recieve your comments and to learn your appreciation of our hotel, our prime location near chicago attractions/red line and the quality of service you recieved from our hotel staff. I was pleased to hear you enjoyed your city... More 

Montreal, Canada
Level Contributor
118 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent only one night at this hotel. It has certain important positive features including the location, especially if you are planning to use the red line to go to wrigley park. It is right downtown ideally located, and the red line has an entrance literally next door. The staff was friendly efficient and attentive. The major downside is the... More 

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to recieve your comments and to learn your appreciation of our hotel, our prime location near chicago attractions and the quality of service you recieved from our staff. I was pleased to hear you enjoyed the benefits of our... More 

Charlotte, North Carolina
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

You can't be the location of this hotel. Reasonably priced for the area, clean and well appointed. There is a restaurant at this hotel, but we were not there long enough to try it! The front staff were very friendly and helpful. They offered us maps and detailed directions to get us to where we were going. I would definitely... More 

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel, our center location near chicago attractions and the quality of service you received from our hotel staff. I was pleased to hear you enjoyed your stay, but... More 

Chicago, Illinois, United States
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a birthday celebration. and room was clean, bed slept great,coffee in room, and water, Restaurant right down stairs, Grocery store right across the street. So if you need anything you can buy it at the store for a good price.food, etc. you want to stay in this hotel.walking distance to river walk,blues,night life.One reason hotel did not... More 

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel, we take pride in our clean rooms and convient location to day time attractions and the night life adventures. I was pleased to here you enjoyed our... More 

1 review
3 of 5 stars Reviewed 1 week ago

I asked for a early check in and prepack the room I wanted the day prior and we ended up showing up at 330pm so we didn't make the early check-in and still ended up waiting 20 minutes for the room. Not sure if I will ever stay here at this location ever again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. Please accept my sincere apology for the disappointment you experienced during a busy check-in. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate your feedback as it allows us to focus on opportunities... More 

chicago, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Super Staff Violet, Desmond and Candice and the front desk to Angela all great staff members. Mr. Glass worked just as hard as his excellent staff. Suzana with her beautiful smile is always pleasant and professional. This marvelous staff makes my stays comfortable and relaxing after a challenging day at work.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel and the quality of service you received from our hotel staff. I was pleased to hear that you notice our hard work, although it is always joyful... More 

Centerton, Arkansas
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here a couple of times and have enjoyed my stay every time. This hotel is right in the middle of everything. The staff is friendly. The valet parking at $64 per night is expensive but I guess it is the price you pay for location. I looked at valet parking rates for neighboring hotels and they which... More 

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel, we take pride in our convient location to day time attractions and the night life adventures. I was pleased to hear you have enjoyed your stay every... More 

Sigourney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with great City Views! The staff was helpful and polite. It was also very close to all the activities we were wanting to do. Our room was also very spacious. I would definitely recommend this hotel.

Was this review helpful? Yes 1
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments reguarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel, we take pride in our convient location and spacious rooms. I was pleased to hear you have enjoyed your stay and would recommend this hotel to others.... More 

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