We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   10 E. Grand Avenue, Chicago, IL 60611
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now, save up to 25%
Save Saved
You added Hilton Garden Inn Chicago Downtown/Magnificent Mile to your Saves list
Hilton Garden Inn Chicago Downtown/Magnificent Mile
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
86%
Ranked #46 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
rucingok kentucky
  • Overview
  • Reviews (1,036)
  • Photos (357)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (141)
  • Location
  • More
true
Write a Review

1,036 people have reviewed this hotel

Traveler rating
    443
    435
    107
    23
    28
See reviews for
247
225
80
271
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1036)
  • Mar-May only
    (267)
  • Jun-Aug only
    (330)
  • Sep-Nov only
    (219)
  • Dec-Feb only
    (220)
All months
kentucky
Top Contributor
86 reviews 86 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights in August. We were able to check in at around 1pm. Room was large with 2 queen beds. Everything was modern and clean. All staff we encountered were nice. I would call it a 5 star expereince at a moderately priced hotel.

Was this review helpful? Yes
45036, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our 3rd stay at this hotel. The rooms are clean, the staff very helpful. The location of this hotel is right next to the Michigan Ave and surrounded with many excellent restaurants. Nothing can go wrong when staying at the Hilton GardenInn in Chicago downtown.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ithaca, MI, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Price was comparable to lesser hotels in the Chicago area, but the location was right downtown. We just wanted to walk around and explore the city, it was nice to not have to waste time commuting in. We just walked out the door and we were at our destination.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor regarding your recent stay experience with us. We appreciated your positive remarks regarding our central location and quality of our product. We hope to have the opportunity to serve you again soon! More

Charlotte, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very nice and in a very convenient location near the Magnificent Mile in Chicago. The fitness area/equipment was great! Would definitely recommend this hotel.....would like to return there!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your taking the time to share your feedback with us regarding your recent stay experience. We appreciated your kind words and also wish that you will return again! Hope to see you back again soon. More

st catharines, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Excellent downtown location. Very clean. Wish they had a free continental breakfast. Beds are not very comfortable. Woke up with very sore back all three mornings. Staff is very helpfull. you have to eat at Eataly next door to hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor regarding your recent stay experience with us. We appreciated your positive remarks regarding our staff and location. The issues you experienced with our bedding raised eyebrows as all of our bedding is brand new as part of our recently completed renovation. We will look into this further. Thank you again! More

Champaign, Illinois
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We (husband & I) spent two nights here recently. It was a great experience starting with the valet parking staff who were pleasant and helpful. The staff members who checked us in were very nice and spent time finding us a room that would best meet our preference (i.e. quiet). And the doorman who helped us get a taxi was... More

Was this review helpful? Yes 1
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed feedback regarding your recent stay experience here with us. You can be sure that we will be sharing your glowing remarks with the rest of our team! Thank you again and we look forward to welcoming you back again soon. More

Oakville, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I loved our first-time visit to Chicago. Your hotel exceeded our expectations in terms of customer service, location, cleanliness and amenities. As seniors, we particularly liked the location as we could easily walk to the hop on/hop off stop, Wendella Boat Cruise pick-up location, Navy Pier and easy access to a variety restaurants--loved Eataly. We also liked... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor and your kind words regarding our team, hotel, and central location. It was great hearing that our hotel played a part in making your first Chicago experience and memorable one! It is our hope we have the opportunity to serve you again soon. More

Overland Park, Kansas
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

For the business traveler, this Hilton Garden Inn is truly a match for the working guy or gal. Upgraded with comfortable and spacious rooms, a range of prices that can be very competitive when booked in advance and located in a great location to shops, restaurants, businesses - easy to walk or a short cab ride to your destination. The... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed comments with us on Trip Advisor. As a frequent guest of ours we greatly appreciated hearing that we continue to meet/exceed your expectations in service, product quality, and location. We look forward to continuing to be your home away from home for your future stays! More

Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We chose this location over other comprerable locations in large part so that we could swim after hitting the fitness center. The pool's deep end is 4 feet and is only a few feet long and filled with children (and bugs and noodles) from morning to close at 11 pm. The complimentary internet was a lie. It was very slow... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your concerns with us regarding your recent stay experience with us. We will be following up with you offline to discuss further. Thanks again. More

Singapore, Singapore
1 review
1 of 5 stars Reviewed 1 week ago

Hotel lost my laundry. I made 4 calls to customer service desk and was asked the same questions 4 times (no logs in their CRM system) and given the same response "i'll call house keeping and get back to you" which never happened. The straw that broke the camel's neck was after demanding they get back to me, the last... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to post your concerns. We are reaching out directly to resolve this situation to your satisfaction and hope we have the opportunity to serve you again soon. More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Chicago Downtown/Magnificent Mile, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Chicago Downtown/Magnificent Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Tingo, Cheap Tickets, Hilton Hotels, Travelocity, Hotels.com, BookingOdigeoWL, TripOnline SA, Otel, Agoda and Venere so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

357 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Room/suite (43)
Viewed
Bathroom (12)
Viewed
Hotel & grounds (20)
Viewed
Dining (2)
Viewed
View from room (16)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (3)
Viewed
Other (19)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (207)
Viewed
Amenities (30)
Viewed
Pool (15)
Viewed
Restaurants and Bars (22)
Viewed
Standard Double Queen (42)
Viewed
Standard Room (42)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (6)
Viewed
View from room (3)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#34 Business Hotel in Chicago #39 Romantic Hotel in Chicago #42 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
Number of rooms
357

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Garden Inn Chicago Downtown/Magnificent Mile and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer