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Hilton Garden Inn Chicago Downtown/Magnificent Mile

#36 of 178 Hotels in Chicago
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10 E. Grand Avenue, Chicago, IL 60611
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,289 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kalamazoo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I had a training at this hotel in Chicago and took my teenage daughter with me. She was able to stay busy in and around the hotel while I was in my training. We easily visited other attractions in the evening. The room was clean, comfortable and quiet. I would return for business or family trip. My biggest issue was... More 

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Lansing, Michigan
Level Contributor
384 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a birthday trip for our two granddaughters; we reserved a City View room with 2 queen beds. Upon arrival, I asked if we had the city view as that is what I had paid extra to have. She switched the room three times and finally said - I think - "this room is better". (Our check-in person did... More 

Was this review helpful? Yes 1
San Antonio, Texas
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arriving late evening, the reception was efficient and very welcoming. The room was in excellent condition and very comfortable. Breakfast in the morning was excellent. I looked at the buffet, but decided on a cooked to order omelet. The staff was very helpful and friendly. I will definitely return on my next trip to downtown Chicago,

Was this review helpful? Yes 1
Tampa, FL
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I loved the convenience and location of Hilton Garden Inn. The subway stop was right outside the hotel. We were able to take the subway from the airport. We walked a couple blocks to Magnificent Mile for a leisure walk/shopping. There's lots of interesting restaurants close by. We walked to a Ramen shop and a Japanese BBQ restaurant. There's an... More 

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Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking our time to write about your recent stay at our hotel . We appreciate your feedback about the location, restaurants, staff and the overall experience while you were our guest at our hotel. We were please we served you and we look forward to welcome you back when travel plans bring you back to Chicago. More 

Nashville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our stay at the Hilton Garden Inn was fantastic. We could not have asked for nicer more courteous staff. Very gracious and accommodating, and the rooms and amenities are very nice. I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

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Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your great comments about our location and staff during your stay at our hotel. We are glad you enjoyed the stay at our hotel. It was our pleasure to serve you and we look forward to welcoming you back again soon. More 

chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff was magnificent, particularly Seibou and Violet, the manager on duty. They both ensured my stay was as perfect as can be. Other team members include Desmon, Angela and Candice. After a long day at work the staff welcomes you with open arms.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to write about your stay at our hotel and the kind comment about our staff members, Violet, Seibou, Desmond, Angela and Candace. We pride to hire the best here at Hilton Garden Inn Downtown Chicago. They are a perfect example and role model of our front desk team. We look forward to serve you... More 

Kalamazoo, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My nieces and I had a fabulous time visiting Chicago! During our short stay, it rained for an hour or so. We enjoyed the pool and fitness center immensely. When it wasn't raining, the hotel was perfectly located near many fun sites and activities, restaurants, entertainment, and stores!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience of your recent stay at our hotel. We are very happy that you found the location and overall stay at our hotel to your liking. We look forward to welcome you back when travel plans bring you in Chicago. More 

Toledo, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went to Chicago for shopping and theater. This hotel was conveniently located near the Magnificent Mile and a 12-minute walk to the Oriental Theater. It was a warm afternoon when we arrived back after shopping and one of the staff handed out bottles of cold water to those waiting in the lobby. Very thoughtful! The room was comfortable and... More 

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location. It was our pleasure to serve you and we look forward to welcoming you back again soon. More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is right in the center of it all with shopping, dining and nightlife right on the doorstep. There is a metro station and DIVVY self service bike rental just outside so exploring the city is very easy too. The rooms and lobby are very modern and clean and the staff were all friendly and helpful. I like hotels... More 

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location and our staff. It was our pleasure to serve you and we look forward to welcoming you back again soon. More 

Level Contributor
1 review
5 of 5 stars Reviewed 6 days ago NEW

Fabulous location, hotel wonderfully laid out, room was perfect. Seriously! Value was terrific and a major asset was having the Weber Grill restaurant in the lobby. Other great places to dine and drink nearby. Red Line subway at the door. Only downside, which is not unique, is the expense of parking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location. Unfortunately, the parking prices are high thought downtown Chicago area. It was our pleasure to serve you and we look forward to welcoming you back again soon. More 

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