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Hilton Garden Inn Chicago Downtown/Magnificent Mile

#42 of 182 Hotels in Chicago
Certificate of Excellence
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10 E. Grand Avenue, Chicago, IL 60611
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1 room 1 adult
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
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1,484 Reviews from our TripAdvisor Community

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United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great customer service from check in to check out. Housekeeping excels at keeping the room clean and environment beautiful and clean too. Wonderful staff, very jovial, helpful, and genuine. We loved our stay and recommend the hotel to anyone considering a great hotel with staff who know what they are doing.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Deborah C
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, excellent customer service you received from our staff and your overall appreiciation. It's always good... More 

Baltimore, Maryland
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice people, great service, and a location you just can't beat. The rooms are modern and clean. The hotel is beautiful. And you are minutes from the action of the Magnificent Mile. And the VIEW! Wow, that can't be beat either!

Helpful?
Thank Crysta I
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, hotel view and hotel staff customer service. It's always good to hear that we are... More 

Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 nights. The rooms were clean and quite a big size. Access to the computers is great to book in for restaurants also. The restaurant in the hotel was terrible for breakfast- cold and stale food, however the lunch menu was great and the food was fresh then. Hotel is in a good location, right on the... More 

Helpful?
Thank Labrador_shark90
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, room size and great lunch you received from our neighboring restaurant the Weber Grill. It's... More 

San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Rooms are updated and nicely appointed. The location is central and the staff is pleasant. Most importantly, the beds are very comfortable which is why I usually stay at HGI or Hampton Inn for business trips. Awesome for the price!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ankit B
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, comfortable beds, pleasant staff and updated design appeal of hotel. It's always good to hear... More 

Oakville, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a 2 day weekend visit while attending the Chicago Travel and Adventure show. The hotel is on top of the Clark St stop of the "L" Train Red line with made getting around very easy. Check-in was a breeze and the assigned room was well appointed, clean, and the best part was I could open the windows.... More 

Helpful?
1 Thank Paul M
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, clean room, ability to open room window and the excellent customer service you received from... More 

Guam, Mariana Islands
1 review
5 of 5 stars Reviewed 2 weeks ago

I was in Chicago for the week- half for business, the other for a mini-vacay with my wife and 2 kids. My company set us us a business hotel a few blocks away, which was waaaay too small. We searched the web for available hotels and saw some details on HGI and opted to book there for the remainder of... More 

Helpful?
Thank Six7Juan
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Well Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a awesome pleasure to receive your comments and to learn your appreciation of our hotel and all we provide; I was pleased to hear you specifically enjoyed our hotel's convenient location, friendly supportive customer service staff, housekeeping staff,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Pros: Clean Facility's, Friendly Staff, AMC Movie theater 5 min walk, shopping within walking distance, hottub and pool on the 12th floor, complimentary 20oz water bottles and an nice restaurant on the 1st floor. Be sure to add the buffet breakfast deal for only $10, it was well worth it, we learned anyone with this vocher could have an omelet,... More 

Helpful?
1 Thank DaMarcus B
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, clean facility rooms, friendly staff and guest room amenities. It's always good to hear that... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here after a night out on the town and were pleasantly surprised how big the rooms were here( rare for this area). We've stayed in other hotels in this area and the rooms are comparable to more expensive ones.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephanie P
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, room size and resonable pricing. It's always good to hear that we are meeting the... More 

Evanston, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Always a pleasure however I wish there was a continental breakfast and cookies in the evening like the Hampton Inn Hilton brand. I very much appreciate the outstanding customer service and knowledge about the downtown area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin S
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotel Hilton brand; I was pleased to hear you specifically enjoyed our hotel's convenient location of downtown, outstanding customer service and overall pleasure you enjoyed with us. It's... More 

North Bethesda, Maryland
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for RSNA 2015. We checked in a room which had a continuos dull noise, we called the lobby and the manager said that it was a natural (!) noise. We invited him to see this and after his shaort visit he still said it was a natural noise and they were all sold out. I was about... More 

Helpful?
1 Thank Baris T
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your reoccuring appreciation of our hotel; I was pleased to hear you specifically enjoyed our hotel's convenient location, winter comfort lobby snacks and our helpful staff fixed your needs. We look forward... More 

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