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All 167 Chicago hotels

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   10 E. Grand Avenue, Chicago, IL 60611
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86%
Ranked #52 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Scott M Yale, United States
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928 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yale, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Location was great for visiting Chicago. Walking distance to the Magnificent Mile and tons of restaurants. I would highly recommend this hotel for either business or pleasure travel. The price was very reasonable for the location and the level of service.

Review collected in partnership with Hilton Garden Inn

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Louisville, Kentucky
Contributor
19 reviews 19 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this location last week for a cheer competition my daughter participated in. I enjoyed the location of the hotel as dining, shopping, and entrainment were all in walking distance. Rooms were small, but clean, staff was very friendly.

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us. We enjoyed hearing that our hotel's staff and location exceeded your expectations! We hope we have the opportunity to serve you, and your family, again in the very near future. Thank you again! More

Marysville, Kansas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a nice 3 night trip to Chicago with my young daughter. The hotel staff were great.... Accommodating and quite friendly, The location was a big plus.... Close enough to walk the Miracle Mile but right atop the Grand Red Line Stop and close to bus stops for those using public transportation (which I would highly recommend). Also... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed comments with us on Trip Advisor. It is always great hearing when our hotel staff and services deliver above our guests expectations! We hope we have the opportunity to welcome you and your family back again the next time your travel plans include our wonderful city. More

1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff was awesome. Beds were so comfortable. Location put us close to great restaurants and sights. It was great to be able to walk out the door and catch a main line subway. I did think that the pool was a little too small for young teens to swim.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments and feedback with us. We were delighted to hear that our hotel's amenities and location surpassed your expectations! We look forward to the opportunity to serve you again soon. More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I was staying for three nights on business, but the staff tried their best to make you feel at home. I stayed here once before, both times the rooms were nice and big, once getting 2 full bathrooms instead of one. The staff was always friendly and helpful. Rooms are a little outdated but clean clean clean so I didn't... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us regarding your recent stay. It was great to hear that our team members made you feel like this was your "home away from home" during your 3 day visit with us. That is our #1 aim with all of our guests! We just completed renovating all of our... More

1 review
5 of 5 stars Reviewed 1 week ago

This is one of the nicest hotels I have stayed at. My granddaughter is in competitive cheer so we travel a great deal. The staff was wonderful, the rooms were very clean and smelled clean. I would recommend this hotel to anyone.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your comments with us on Trip Advisor. We greatly appreciate your kind words regarding our hotel and team members! We look forward to welcoming you back again the next time your travel plans include our wonderful city. More

Scottsdale
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel has been completely renovated and every aspect of the room has been designed for your comfort. There are enough outlets and chargers to accommodate all your electronics. The stay is also very courteous and helpful

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent posted comments regarding your stay and our newly completed renovation. We are pleased that you agree with our decor choices and enjoyed the style and comfort of the new room. We look forward to welcoming you back again soon! More

Methuen, Massachusetts
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything about this stay was great, except for the shower in our guest room. The drain was plugged up. We both dealt with it the first morning because we had places to be. However, I called in that afternoon to have an engineer look at, and resolve the problem after we had left for the evening. The following morning we... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your comments regarding your recent stay with us. I apologize for the situation with your shower. We are going to be following up with you directly for further resolution. Thanks again. More

Peoria, Illinois
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The valet service was great and the people are very cordial. It's extremely convenient to have when driving into town and needing a place to park. All of the rooms were apparently remodeled and looked great. We got a city view room and it was worth it too. Overall a great stay. Wish it was under $300 but it still... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your commen ts with us regarding your recent stay experience. I will be sharing your feedback with our valet parking team and they will appreciate hearing your compliments! Our guestrooms were all just completely redone so it was great hearing that they met with your approval! Thank you again. More

Springfield, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed here April 11th for a cheer competition at the Navy Pier. I went back and forth on where to stay. I was looking at more "hipper" places but ended up deciding on this one. I am very happy I did. The hotel is very clean and the employees are very nice and helpful. When we got to Chicago... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share with us your detailed feedback and compliments of our staff! It was great hearing your thoughts on our newly renovated rooms and pool area. Weber Grill tends to be a popular dining option so I echo your comments about trying to get in early! We look forward to seeing you back again... More

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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Garden Inn Chicago Downtown
Hilton Garden Inn Chicago
Hilton Chicago
Chicago Hilton
Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotel in Chicago
#49 Family Hotel in Chicago
#51 Romantic Hotel in Chicago
#52 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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