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Hilton Garden Inn Chicago Downtown/Magnificent Mile

#37 of 179 Hotels in Chicago
Certificate of Excellence
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10 E. Grand Avenue, Chicago, IL 60611
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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chicago, United States
5 of 5 stars Reviewed yesterday NEW

The staff was magnificent, particularly Seibou and Violet, the manager on duty. They both ensured my stay was as perfect as can be. Other team members include Desmon, Angela and Candice. After a long day at work the staff welcomes you with open arms.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kalamazoo, United States
5 of 5 stars Reviewed yesterday NEW

My nieces and I had a fabulous time visiting Chicago! During our short stay, it rained for an hour or so. We enjoyed the pool and fitness center immensely. When it wasn't raining, the hotel was perfectly located near many fun sites and activities, restaurants, entertainment, and stores!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Toledo, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I went to Chicago for shopping and theater. This hotel was conveniently located near the Magnificent Mile and a 12-minute walk to the Oriental Theater. It was a warm afternoon when we arrived back after shopping and one of the staff handed out bottles of cold water to those waiting in the lobby. Very thoughtful! The room was comfortable and... More 

Was this review helpful? Yes
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is right in the center of it all with shopping, dining and nightlife right on the doorstep. There is a metro station and DIVVY self service bike rental just outside so exploring the city is very easy too. The rooms and lobby are very modern and clean and the staff were all friendly and helpful. I like hotels... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 2 days ago NEW

Fabulous location, hotel wonderfully laid out, room was perfect. Seriously! Value was terrific and a major asset was having the Weber Grill restaurant in the lobby. Other great places to dine and drink nearby. Red Line subway at the door. Only downside, which is not unique, is the expense of parking.

Review collected in partnership with Hilton Garden Inn

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st.louis, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

location was great for access to Michigan avenue and restaurants, parking is the only draw back, be prepared for an expensive tab to get your vehicle, this location is best for flying in and using ground transport. They should offer a discount parking rate for all Hilton Honors members>

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the location and overall experience to your liking. Unfortunately the parking fee it is the same for all of our guest. As a loyal Hilton Honors member we value your comment. Our guests' comments help us move towards perfection. We look forward to... More 

Washington DC, District of Columbia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel for a meeting and was very impressed with the staff, the meeting spaces and the room. This is also a great location with good shopping and dining options. It is close to the subway and also just a good location for walking around town.

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear PM568, Thank you for sharing your recent experience at The Hilton Garden Inn Downtown Chicago. I am delighted to see you would recommend us to other readers. We hope to see you again Soon at The Hilton Garden Inn Downtown Chicago. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Silly me! I left a wedding card on my bedside table and checked out without it! I had place a $100 bill in it, but had not signed it or sealed it. At the afternoon wedding, I had the sinking memory that I left the card and $ on the table and checked out without it! I returned to the... More 

Was this review helpful? Yes 1
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Obriens61, I want to sincerely thank you for sharing this wonderful review of your recent stay at The Hilton Garden Inn Downtown Chicago. Our entire staff is delighted to read your kind words about Denise and Norma from our Housekeeping Team. I cannot wait to welcome you back to Chicago and staying at The Hilton Garden Inn Downtown Chicago. More 

Sunset Beach NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

excellent hotel....great hotel and staff..awesome location for business and pleasure. Staff is very attentive and quick to react' Would recommend this hotel to anyone going to d/town Chicago...could be alittle less pricey though

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us and for your compliments regarding our location and helpfulness of our staff. It was our pleasure to serve you and we look forward to welcoming you back again soon. More 

Perrysburg, Ohio
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel had the best price for the most convenient location for the weekend we chose. Everyone was very helpful and willing to accommodate to our needs. Bedroom/bath were pretty typical, although our view was definitely above average! We were surprised we could hear so much street noise on the 23rd floor...many sirens, people yelling as they exited bars and... More 

Was this review helpful? Yes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greeting Mary R. Thank you for your feedback regarding your stay with us! I will make sure all comments are to ensure that we maintain our commitment to excellent service at The Hilton Garden Inn Downtown Chicago. We apologize for the outside noise and our team would be delighted to see you return once gain! Please think of us for... More 

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