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Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5 10 E. Grand Avenue, Chicago, IL 60611
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Certificate of Excellence 2014
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,160 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gurabo, null, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Well located, two blocks from Michogan Ave. Weber Grill is part of the facilities and offers excellent dining. Marketplace by Osco right in front of hotel. No wash and fold facilities nearby. Subway facility right next to hotel makes it simple to travel around the city and to O'Hare Airport. Room in excellent condition. Concierge is poor as some hosts... More 

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Toronto, Ontario, Canada
Senior Contributor
21 reviews 21 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I travelled to Chicago for a 5 day getaway last week and he chose this hotel as it was centrally located and he is comfortable with Hilton Hotels. From the moment we checked in (the fresh smell of the lobby & the friendly faces of the staff) we felt welcomed. The staff were able to answer our... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel weekly for work and am at this particular hotel nearly every week for a night or two. Great - really excellent - staff. Well maintained. If you're in Chicago and want a perfect neighborhood for great food, a short walk to the lake -- and good value -- this is the place.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Some friends and I had a girls weekend in Chicago in January (not sure why we chose the coldest month of the year) and this hotel was a perfect location for us. We wanted to walk the city and not ride the "L" so that we were able to get the full city experience and at most our walks to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us. I agree our location is great whether you want to walk around to all the nearby shops and restaurants or want to ride the L to another destination. I am very glad we were able to provide you with the hotel experience you deserve while here in Chicago. More 

Lakewood, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I could not have asked for a better week-long stay. I was there during a below-zero cold spell, so I couldn't get out to the hotel much. The housekeeping was superb, every member of the staff was friendly and helpful, and all the amenities I could ask for were available.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us. Though I am sorry it was cold and you were not able to get out and enjoy all that Chicago has to offer, I am glad we were able to make your stay here a good one. I will pass on your compliments to the housekeeping staff. More 

Chicago
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great location and price for our girls night out. Staff was very friendly and helpful. Nicely appointed rooms with plenty of space (we had 2 queens city view). Microwave, Keurig, small refrigerator, full size hair dryer and neutrgena products. The decor was clean and updated. Decent size fitness area and nice pool and hot tub. I would... More 

Was this review helpful? Yes 1
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your comments and we are glad you enjoyed your stay. I do regret that you encountered additional noise during your stay. I am pleased the rest of your stay was excellent though. Have a very Happy New Year. More 

Nice, France
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location. Staff very helpful and professional. Rooms are comfortable, well-equipped, clean and quiet. The Weber Grill next door has an entrance from the hotel lobby and serves as the hotel restaurant. Very happy and will stay here again.

Was this review helpful? Yes 1
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your feedback and the recommendation. We are glad you enjoyed your stay with us . I will pass along your compliments to the staff at Weber. Have a Happy New Year! More 

Keller, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed here for a week over the holiday & could not have asked for a better stay. The room was perfect & we had a beautiful city view. Nicole, Fabiana, Marvel & many others were so helpful They took care of every need, answered every question and helped with directions every time we asked. This was not our... More 

Was this review helpful? Yes 2
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

On behalf of Fabiana , Marvel, Nicole, and the rest of the staff thank you for stayng with us. It was our pleasure to serve you and we are happy to be your choice of hotel in Chicago. More 

Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for Christmas and it was perfect, had a nice room with a great view of the skyline. Staff were very friendly and the pool area was much better than expected! Would advise to use the hotel restaurant as the food was very good and at competitive prices. If your doing touristy things I would definitely suggest a visit... More 

Was this review helpful? Yes 2
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for staying with us and your kid comments. I will be sure to pass along your compliments to the staff at Weber Grill here at the hotel. We look forward to having you visit us again the next time you are in Chicago. More 

Akron, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Good location for general Chicago sightseeing, staff is helpful and efficient. Was able to check in early with no problems. Price was good. Rooms nice. Pool and spa better than usual. Very good restaurant.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Jim L, General Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your comments and we are happy you had a good time. Providing the kind of service and accommodations you deserve is our primary mission. We look forward to seeing you again on your next trip to Chicago. More 

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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#28 Romantic Hotel in Chicago
#34 Business Hotel in Chicago
#34 Family Hotel in Chicago

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