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All 169 Chicago hotels

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   10 E. Grand Avenue, Chicago, IL 60611
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86%
Ranked #42 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MargieMary19 Champaign, Illinois
  • Overview
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1,027 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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Champaign, Illinois
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We (husband & I) spent two nights here recently. It was a great experience starting with the valet parking staff who were pleasant and helpful. The staff members who checked us in were very nice and spent time finding us a room that would best meet our preference (i.e. quiet). And the doorman who helped us get a taxi was... More

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Oakville, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I loved our first-time visit to Chicago. Your hotel exceeded our expectations in terms of customer service, location, cleanliness and amenities. As seniors, we particularly liked the location as we could easily walk to the hop on/hop off stop, Wendella Boat Cruise pick-up location, Navy Pier and easy access to a variety restaurants--loved Eataly. We also liked... More

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Overland Park, Kansas
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

For the business traveler, this Hilton Garden Inn is truly a match for the working guy or gal. Upgraded with comfortable and spacious rooms, a range of prices that can be very competitive when booked in advance and located in a great location to shops, restaurants, businesses - easy to walk or a short cab ride to your destination. The... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed comments with us on Trip Advisor. As a frequent guest of ours we greatly appreciated hearing that we continue to meet/exceed your expectations in service, product quality, and location. We look forward to continuing to be your home away from home for your future stays! More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We chose this location over other comprerable locations in large part so that we could swim after hitting the fitness center. The pool's deep end is 4 feet and is only a few feet long and filled with children (and bugs and noodles) from morning to close at 11 pm. The complimentary internet was a lie. It was very slow... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your concerns with us regarding your recent stay experience with us. We will be following up with you offline to discuss further. Thanks again. More

Madison, Georgia
Top Contributor
126 reviews 126 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Back again for a weekend in the Windy City and as always my first choice to stay is this fine hotel. We checked in around noon on a busy Friday morning and the front desk staff worked w/ housekeeping to get our 3 rooms ready for an early check-in. We probably waited 15 minutes which was great considering normal check-in... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed feedback regarding your recent stay with us. There is nothing we appreciate more than hearing we are someone's first choice when staying in Chicago and are glad that we lived up to your expectations yet again! We look forward to seeing you again soon. More

Seattle, Washington, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This Hilton Garden Inn completely changed my opinion of this brand. The hotel has updated decor, clean rooms and the most helpful staff I have encountered in a long time. The front desk staff responded to my requests and then followed up to be sure they were adequately taken care of. Really appreciated the availability of a rollaway bed because... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor and for your kind words regarding our staff, the hotel, and the Hilton Garden Inn Brand as a whole! You can be sure that we will be sharing your remarks with the team and each of us look forward to welcoming you back again soon! More

Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Great place for business and located in an excellent part of downtown. Would highly recommend this hotel for anyone. The Weber grill is a nice place for food and drink and redline is located close. Woof

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor. We appreciated your positive remarks and hope to have the opportunity to welcome you back again soon! More

Ankeny, Iowa
Contributor
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I would give this hotel 10 stars if I could. The location was great - everything was either walking distance or you could hop the trolley. Rooms are nice with mini frig and microwave. Staff was awesome: valet, front desk and housekeeping. Everything was spotless; lobby, hallways, room, bathroom, elevators, pool/spa. Not a speck of dirt/dust anywhere. It was like... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed feedback regarding our hotel and your recent stay experience with us. We greatly appreciated your kind words and you can be certain we will be sharing them with the other members of our team. On a side note, we are currently working to improve our internet connection and hope to... More

Porter County IN
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at this hotel before renovations, they did a great job! Rooms are very comfortable and very clean. Fridge and micorwave a plus. Within walking distance to many restaurants, shopping and Millenium Station. Reasonbly priced, would return again

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor regarding your recent stay experience with us. We appreciated your positive feedback on our renovations and look forward to the opportunity to serve you again! More

Grand Rapids, Michigan
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived and had valet service available. Friendly and courteous service from the moment of arrival. The room was ready, gave a few tips of things available in the area gave us our keys and off we went. The room was super nice, clean and modern. We were here for vacation. Its right in the middle of everything so we could... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments and feedback with us on Trip Advisor. We appreciate greatly your kind words and will be sharing them with the rest of our team members. It is our hope that the next time your travel plans include Chicago that we are once again your hotel of choice! More

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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#33 Business Hotel in Chicago #38 Romantic Hotel in Chicago #42 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
Number of rooms
357

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Garden Inn Chicago Downtown/Magnificent Mile and other travelers.
2 questions

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Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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