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Hilton Garden Inn Chicago Downtown/Magnificent Mile

#41 of 178 Hotels in Chicago
Certificate of Excellence
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10 E. Grand Avenue, Chicago, IL 60611
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodbridge, Virginia
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were on the 20th floor and had a nice view. You can still hear sirens pass on the street. The location was great for us. It is very convenient to the red line train (just across the street). We are pretty active people so the location allowed us to walk to the Magnificent Mile (Michigan Ave), the Navy Pier,... More 

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Washington DC
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I had a relatively uneventful stay here until the last day. Went out for a run came back and no hot water. Called the front desk and asked if this was a hotel wide problem. No real answer. I had a plane to catch, was covered in sweat and no time to wait for an engineer, so I took an... More 

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ventnor, nj
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was in a great location. If you walked out the door the red line was right there to take you to Wrigley Field. If you wanted to go to Navy Pier, you walked across the street and the free trolley picked you up and dropped you off on the corner. The restaurant in the hotel was very good.... More 

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Ohio
Level Contributor
264 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My daughter and I recently stayed at this hotel for three nights. We found the hotel to be clean and well situated near restaurants and shops. There is a grocery store just across the street which was very convenient. The rooms have small refrigerators and microwaves in them so you can prepare small meals if needed. This comes in handy... More 

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Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear 5Travellers1263, Thank you for sharing your experience at Tripadvisor. We appreciate you kind words about our location, cleanliness of the room and overall experience. We were pleased to serve you and hope to welcome you back when travel plans bring you in Chicago. More 

Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I cannot say anything bad about this hotel. It is a Hilton hotel, very nice. However, if you are used to Hampton or Embassy or even Homewood Suites, you will be disappointed because there are zero freebies. No free breakfast, no free cocktail hour, not even cookies at check in. Breakfast cost $15 and it looked ok but we ate... More 

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear storeyl, Thank you for sharing your feedback about your recent stay at our hotel. Unfortunately it is our brand standard that breakfast is not included. We are glad you enjoyed your stay and we look forward to welcome you back in the near future. More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Convenient hotel in downtown Chicago. We made late reservations and were very pleased with the price and the accommodations. The room was quiet and clean and we were able to walk to everything we planned to do while in Chicago.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Nobuddies, Thank you for sharing your fedback about your recent stay at our hotel. It was a pleasure to be of your service and we look forward to welcome you back soon. More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is located in a great location, quick walk to mag mile, shopping, dining, site seeing etc. It provides easy access to to the tollway, valet parking is $65 per night but allows for in out services. Self parking is available within a short walk. The pool is small and can get crowded in peak times. The Weber Grill... More 

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear ILroadies Thank you for your recent review following your recent stay with us. I’m delighted to learn of your appreciation of our location to the great shopping and restaurant. I’m also glad to read your comments regarding the cleanliness and comfort of your guest room. We would be delighted to welcome you back when travel plans bring you in... More 

waynesville
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As a Hilton Honors member we were allowed to pick our room at check in on the app and had a room on the 22nd floor. The view was a decent view of the city and the window opened to allow a full view down! The beds were comfortable, everything was clean and refrigerator was provided. Be aware that they... More 

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your experience at our hotel. We appreciate your fedback and look forward to serve you again in the near future. More 

Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Maybe it was us, but we never got the Wi-Fi (only cellular) to work on our devices, even after we were put in touch with IT help. Several other guests we met reported the same problem; the front desk said they knew nothing about it. This is a great location to get to Mag Mile, Navy Pier, the Chicago River,... More 

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear JKNTraveler Thank you for taking the time to share your comments with us and for your compliments regarding our location. It was our pleasure to serve you and we look forward to welcoming you back again soon. More 

Binbrook, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Us 5 girls came to Chicago for the weekend and we had a fantastic time. The hotel was in the perfect location for us since we wanted to do many different things in and around downtown. The hotel staff was very helpful and accommodating. True to their word, it was quiet at night as well, for a good night's sleep... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Shelley T Thank you for taking the time to share your comments with us and for your compliments regarding our location and staff. It was our pleasure to serve you and we look forward to welcoming you back again soon. More 

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