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All 169 Chicago hotels

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   10 E. Grand Avenue, Chicago, IL 60611
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86%
Ranked #41 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
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1,060 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
1 review
3 of 5 stars Reviewed yesterday NEW

When we arrived at the hotel we were immediately disappointed because before booking our reservations we called to ensure that it was on the Magnificent mile. Although not very far, this hotel is one street over from the magnificent mile and charges the same rates as hotels on the mile. There is a Weber Grill attached to the hotel, therefore... More

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California
1 review
3 of 5 stars Reviewed 3 days ago NEW

My family and myself spent 2 nights at this hotel on Labor Day. The rate was great and being a HHonors member I was happy to stay at a Hilton branded hotel in Downtown Chicago. When we checked in, the front desk was helpful in giving us the rooms I preferred. I had booked 3 rooms and each family member... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your detailed and candid feedback with us. While we appreciated hearing your compliments regarding our staff and service your comments concerning cleanliness challenges were very alarming. We will be following up on this you can be certain. Thank you and we hope we have the opportunity to welcome you back again soon. More

Cumberland, Maryland
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel's location is perfect for visiting Chicago. Would have preferred a breakfast buffet as we were traveling with a 3 year old. Room air conditioner was very loud and we couldn't get the room maintained at a level temp. Lobby and room was very pleasant to look at and comfortable. Was the perfect place to stay for our daughter's... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback with us regarding your recent stay experience. We are glad that you enjoyed our hotel's central location and look forward to having the opportunity to serve you again! More

Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent 4 nights here recently and it was great. Reasonable price and close to most major attractions and the magnificent mile. Literally steps from the train as well so easy access to Wrigley. There are a variety of restaurants close by and Rush Street is an easy walk.

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback with us on Trip Advisor. We are glad that you enjoyed our hotel and central location. We look forward to serving you again soon! More

UK
Top Contributor
83 reviews 83 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed on our anniversary. The front desk agent who checked us in was simply wonderful. Very friendly and helpful. The hotel very generously provided a welcome amenity to aid our celebration. The room itself had a good view, but there were a couple of issues: - Bathroom door got stuck - AC was loud I reported these to reception,... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor and for your kind words regarding our hotel and team members. It was our pleasure to serve you and we look forward to welcoming you back again soon. Happy Anniversary! More

Twinsburg, Ohio
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the first time I've stayed here and the best thing about this hotel is the location, which is close to everything. The desk staff are friendly and helpful and the parking garage service could not be better: you simply send a text 15 min. before you want your car. The attendant was so good he even put my... More

Was this review helpful? Yes 1
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your detailed feedback and your candid comments. While it was great hearing your highlights regarding the valet service and staff, we obviously did not meet your expectations in all areas which we will work to address so they are corrected going forward. We appreciate your bringing this to our attention. Thank you again! More

New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Although nothing is special about the rooms: good beds, windows that open, perfect location, tons of stuff nearby, subway at the door, it is just perfect. Great pool and fitness center. Restaurant attached to the hotel, so you don't even have to put on your coat if you don't want to. It is just perfect all around....won't ever stay anywhere... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback with us and for your kind words regarding our hotel and service. It is always our goal to make our hotel the #1 choice for travelers so it was great hearing that we are yours! Thanks again! More

New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on a three week road trip and out of the entire trip this was the best hotel experience we had. Location, room, service, everything was perfect. Couldn't ask for anymore, this is the way a hotel should be run.

Was this review helpful? Yes 1
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your recent post on Trip Advisor and for your kind words regarding our hotel and staff. It was our pleasure to serve you and we look forward to having the opportunity to welcome you back again soon! More

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I checked in with my daughter in mid August 2014. Wonderful place. Perfect location. Walking distance to the 'mile' and restaurants. Perfect. Didn't need the car for the whole period that we stayed. Ordered room service for dinner - food was nothing to shout about. An uneventful stay until .... On checking out, I realized that I had lost the... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback with us. While we were pleased to hear that our hotel provided a convenient and comfortable stay experience, clearly we have a training opportunity regarding our valet team and sensitivity. You can be certain that this will be addressed. Thank you and we hope to have the opportunity to serve... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

In Chicago for four days of relaxing. Other than a couple of ballgames we didn't have anything planned so this location was perfect for exploring all areas - easy walking distance to Mag Mile, The Loop, and the Red Line was right outside the door. Not only was the location great but the service was spectacular. Our room was ready... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your comments with us on Trip Advisor and for your kind words. You can be certain that we will be sharing your feedback with the rest of our team! We look forward to welcoming you back again soon. More

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Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago

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