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Hampton Inn & Suites Chicago - Downtown

#29 of 177 Hotels in Chicago
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33 West Illinois St, Chicago, IL 60654
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Hampton Inn & Suites Chicago - Downtown
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Hampton Inn & Suites Chicago - Downtown
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1,590 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winona, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellence all around. Thoroughly enjoyed a morning swim in the perfect water temperature followed by a breakfast that had great variety of selections. The room was large and comfortable. It's near the el and getting around was easy. We ate at a restaurant nearby that will be the gold standard for me and one I will not forget.

Review collected in partnership with Hampton

Was this review helpful? Yes
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

SandyB Thank you for leaving us such a kind review. We are very happy to know that you were able to take advantage of all our great amenities. Our service is something we pride ourselves on and we are happy you were able to have a wonderful experience because of it. We appreciate your wonderful feedback, and look forward to... More 

Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Located within walking distance to Magnificent Mile, Navy Pier and anything along the River, we were quite pleased with our decision to stay here. We arrived before checkin time and the front desk actually called me on my cell phone when our room was ready s that we could prepare and change for an afternoon meeting. All the staff-- front... More 

Was this review helpful? Yes
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

KalymnosSummer Thank you so much for taking the time to leave such a wonderful review! We are happy to know that are awesome service and great location played a great part in your experience with us. We always want every guest to feel welcome and comfortable when staying at our hotel. We appreciate you great feedback, and look forward to... More 

Spring Valley, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My family and I--six adults and five children--stayed at this location, and we would all absolutely return. All the staff we encountered--from the front desk on--were friendly and helpful. The facilities are clean, the complimentary breakfast extensive, and the location excellent. We had a wonderful experience here.

Was this review helpful? Yes 1
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

kmartin489 Thank you for your wonderful review. We are happy to know our spectacular service and wonderful amenities provided such a great experience for you and your family. We always make sure we provide the best service possible to give our guests a great experience while visiting our awesome city. We appreciate all your great feedback, and would love you... More 

St. Louis County, MO
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel had an easy street vehicle entrance and staff were eager to unload our vehicle and get our luggage to our room. Their system flowed very well. At check in the staff were very friendly and after inquiring what we were going to be doing in town they readily had coupons and discount cards for some of our experiences. That... More 

Was this review helpful? Yes
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

Jen K Thank you so much for your wonderful five star review! We always do our best to make sure that every guest is provided with the proper service and attentiveness that is deserved. So we are happy you were able to experience that. Our location is one of the most popular being in such a centrally located area near... More 

Brasilia, DF
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is well located, near from important places. You can find a lot of good restaurants nearby. They offered free breakfast so you can save time. Internet access is free, you have during all the time free coffee and tea at the second floor.

Review collected in partnership with Hampton

Was this review helpful? Yes
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

YosUrata Thank you for your wonderful review! We are happy to know that you were able to take advantage of our wonderful amenities. They are definitely convenient for travelers looking not to waste too much time while visiting the city. We are glad you had a great experience, and hope to host you next time you're in Chicago! Sincerely, Brandi... More 

calgary
Top Contributor
69 reviews 69 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at this Hotel. The Hotel is located very close to the main sights we wanted to see in the Downtown Area. The room was spacious, clean and allowed for eating in if you felt like it with a kitchen. There is Grocery store a block or so down the street. There is a laundry in... More 

Was this review helpful? Yes 2
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

jaquic Thank you for taking time to leave us such a wonderful review! We are very happy to know that you and your family were able to experience all of the wonderful things that our hotel has to offer. We work hard to make sure all of our guests needs are taking care of to the best of our ability,... More 

Detroit, Michigan
Top Contributor
54 reviews 54 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this hotel. The suite was very clean and comfortable, the staff was very friendly and helpful. The location was good in that it was close to many restuarants, shopping and points of interest. We would surely stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
BrandiCartmill, Guest Services Ambassador at Hampton Inn & Suites Chicago - Downtown, responded to this review

worldtraveler42139 Thank you for taking to time to review our hotel. We always want our guests to feel comfortable when staying at our hotel, so every single staff member does their best to make sure our guests are provided with great service and assistance while they are with us. We are happy to know your experience was great, and we... More 

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our experience in this hotel was top notch. Every single staff member encountered had a genuine smile and a great attitude. The suite we stayed in was clean and roomy and the beds were a relief every night after trekking through the windy city. All of the staff were incredibly friendly and helpful where they could be. Some of the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jim C, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Fiodhna N, Thank you for taking the time to review your recent experience here with us at The Hampton Inn & Suites, Chicago-downtown. We are happy to hear that you had a 5 star experience with us and we hope you get the opportunity to visit us again ! Have a wonderful weekend. Sincerely, Samantha A. Rice Guest Services Manager More 

The windy city!! Ontario, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Excellent value! Close to main attractions, restaurants, and waterfront. Easy access to rail system and a short walk to the magnificent mile!! Staff was awesome, helpful, and always smiling. Recommend this location highly!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim C, Guest Services Manger at Hampton Inn & Suites Chicago - Downtown, responded to this review

Ed K, We appreciate all your kind words in regards to your 5 star experience with us! As you mentioned we are centrally located to many wonderful restaurants and attractions, not to mention the amazing opportunities for some excellent shopping! We hope you get the chance to visit our lovely city again sometime! Warm regards, Samantha A. Rice Guest Services... More 

Molalla, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Without even questioning or deviating from my request for Yellow Tulips and Purple Iris flower arrangement, The staff relentlessly started the day I booked my room weeks before my arrival. They succeeded with much HHonours!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim C, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

MrMSSM, We are so happy you enjoyed your request of the yellow tulips and purple Iris floral arrangement that was placed in your room prior to arrival. It is our job to ensure each and every guest has a wonderful experience while staying here with us at The Hampton Inn & Suites Chicago-downtown. We hope we get the chance to... More 

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