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All 168 Chicago hotels

Hampton Inn & Suites Chicago - Downtown

3.0 of 5 Hotel   |   33 West Illinois St, Chicago, IL 60654
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91%
Ranked #25 of 168 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
RockhopperPenguin Idaho
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1,326 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Idaho
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was very disturbed to find that there was a fire station next door as I was sure it would ruin my sleep. I am a very light sleeper and Chicago is already a very noisy town. I slept poorly the first night although it really wasn't the siren's fault and the hotel gives free earplugs to anyone who wants... More

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Aurora, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was visiting Chicago with my teenage daughter who had never been to the city. I was on a budget and looking for a nice hotel near Michigan Avenue at a good rate. The Hampton really hit the mark. I would like to first of all address the main negative mentioned in other reviews; the noise, or more specifically ,... More

Was this review helpful? Yes 1
Chesterfield, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had a wonderful time, great location down town Chicago. The staff was very helpful and courteous. They gave us wonderful directions around the city and restaurant choices. Breakfast was very wonderful.

Review collected in partnership with Hampton

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Paris, France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

I usually go to Hampton. On july 2nd, I spent 3 night at a corner suite. Next to the Hampton there is a fire department. All night we had ambulance or fire truck siren. We could not sleep. I am amazed to be the only one to complain.

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Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello halibut47, I am very sorry to hear that you did not enjoy your experience. It is my personal duty to make sure that our guests enjoy their time with us and situations like this are resolved during your stay. There is a fair amount of urban noise in the city and it can be of a disturbance to our... More

Cannock, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just stayed four nights here. Had a suite for my husband, daughter and myself. First time visitors to Chicago and found this a great location for exploring the city. Only a 5 minute walk to the river to cross into downtown and the Loop and only a 10-15 minute walk to the magnificient mile. Felt safe around the hotel area... More

Was this review helpful? Yes 1
Lindenhurst, Illinois
1 review
3 of 5 stars Reviewed 1 week ago NEW

We stayed over the busy 4th of July weekend. The room was fantastic. Both days, the breakfast was terrible. We expected a crowded breakfast room, but we also expected they would have enough food. There were no pastries, no eggs, no potatoes. The cereal containers had only a scant amount of cereal in them--not enough for a bowl of cereal.... More

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Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Trisha, I appreciate you taking the time to leave us a review and for the helpful feedback. I'm very happy to hear that you enjoyed our rooms. I'm sorry to hear about your frustration with breakfast. I spend a good amount of time up there and we do our absolute best to prepare for rushes. For example around 9:00-9:30... More

Georgia
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were surprised by the level of customer service the staff put exhibited, it was refreshing to see that everyone right down to the awesome overnight guy Byron, he was very engaging and had a wealth of information about Chicago. Not only will I recommend this hotel, I won't stay anywhere else when in Chicago.

Was this review helpful? Yes
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, Thank you so much for the great review as well as your loyalty to our hotel. I'm very pleased to hear that you liked our staff and were able to see just how awesome they are. Like you said Byron is great, working on audit thats hard to find in the city, but he engages with all of our... More

Forest, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights on our first trip to Chicago ever. Super clean and comfortable room and a perfect location for exploring many of Chicago's attractions on foot. Train and shuttle are close by as well. The staff was so very helpful and enthusiastic and offered great ideas for things to do and places to eat. The fire station... More

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Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Travelartsue, I appreciate you taking the time to leave us a review. I would have to agree with you 100%, we are a "great hotel". Like you said being in the city it does come with its urban noise but we always suggest interior rooms and earplugs to those guests. The location is unbeatable, and our staff really makes... More

1 review
5 of 5 stars Reviewed 1 week ago

My friends and I went for a long weekend. Best breakfast and location was convenient to everything. Hotel staff was excellent. Very helpful and answered all our questions, even offered umbrellas when it was raining. Would definitely stay there again.

Was this review helpful? Yes
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Mimi, Thank you so much for the great review! Im happy to hear that you enjoyed your experience with us. Its good to know you were able to see just how great our location, breakfast, and especially our staff are. They truly are a pleasure to work with! Im happy to hear you'd stay again and I hope that... More

NW Alberta
Top Contributor
83 reviews 83 reviews
23 hotel reviews
223 helpful votes 223 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 6 nights. Very impressed with staff at this hotel. The front desk folks are second to none as were doormen, bellmen, valets. We had numerous occasions to use the front desk staff and they were great in every regard. The hotel is in a superb location. One block to State Street and one... More

Was this review helpful? Yes 2
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello RamboNWAlberta, Thank you so much for sharing your experience with us and for the comprehensive review of our hotel! It takes time to leave a review and even more to leave one as detailed as yours, so it it much appreciated. I believe you highlighted the best points about our hotel, especially our staff. We have one of the... More

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Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Green Hotel in Chicago #22 Family Hotel in Chicago #24 Business Hotel in Chicago #24 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 
Number of rooms
230

Questions & Answers

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1 question
9 days ago

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