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All 167 Chicago hotels

Hampton Inn & Suites Chicago - Downtown

3.0 of 5 Hotel   |   33 West Illinois St, Chicago, IL 60654
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Ranked #23 of 167 hotels in Chicago
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Don N Alexandria, Virginia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Being responsible for making arrangements for our Association's biannual meetings I am very aware of how important the expertise and attitude of a venue's representatives are to the success of our meetings. Starting with Ruth Garcia the people at the Hampton Inn & Suites, Chicago - Downtown were absolutely first rate! Through the negotiation and decision process Ruth was very... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is nice, however I do recommend asking to stay on a higher level floor away from the street. We were in a different room at first, and the staff was very accommodating to move us to a quieter room. The internet connection was very slow and I wish they made more of an effort to be environmentally friendly.

Review collected in partnership with Hampton

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Minneapolis, Minnesota
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this non-smoking Hampton for two nights mid-week and, overall, had a good experience. It's in a great location to serve as a base for walking and catching the train and/or buses. We had a suite on the top floor which provided plenty of space. The living room, kitchen, bedroom, and bathroom were relatively clean, but a bit... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at this Hampton. It was clean and the staff was very friendly. They gave directions, suggested restaurants and were helpful in many other ways. The location was great for walking to many points of interest.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
TN
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's do the positives first, 1. great location 2. Room was good sized, nice bath, and wet bar 3. Large breakfast room Negatives 1. Either the room doors were installed poorly or someone cut a slice from the bottom. You can hear every time a door closes and anyone who chatters in the hall 2. Breakfast was the usual Hampton... More

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North Canton
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a perfect room for the 4 of us. We had a double suite. It was spacious and accommodated us well. We had room to spread out our luggage. The beds were very comfortable. One of us slept on the pull out sofa and said it was okay. We enjoyed socializing in the living room and having a frig... More

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Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Hanmarben, I'm happy to hear you ejoyed your Girls Getaway and wanted to thank you for including us in your experience! You made a good choice by getting a double suite, they're great for groups and are more spacious than most apartments in downtown Chicago. I'm happy you enjoyed the extra Tobelrone, everyones inner child needs chocolate from time... More

LeRoy, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful experience at the Hampton Inn in Chicago! Our service was second to none! The rooms were very clean, and the beds were very comfortable! Just remember to make reservations at any restaurant around the hotel! I would definitely recommend this hotel to anyone!

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Andrea, Thank you so much for sharing your experience with us and highlighting some of my favorite things about our hotel. I love our beds theyre so comfortable and our staff... Im glad to hear you think the service is second to none as well, because I completely agree. Our location is great, but you raised a good point,... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Hotel, very friendly staff, clean rooms. Breakfast has changed, green chives on the scrambled eggs SUCK, they moved the waffle maker to the next room out of sight. The extra blanket in the closet for the sofabed is Not Soft enough and too heavy. The pool needs to be open until at least 11 PM instead of 10PM. perhaps... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Cynthia, Thank you so much for the great review of our property! I really appreciate the great comments regarding our hotel and staff. I hope you were still able to enjoy our pool, hot tub, and sauna even with the operating hours. I will make sure to bring up your suggestion with my General Manager as soon as I... More

Stevensville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Family trip to Chicago for dining and shopping. Great convenient location with easy walking distance to stores and restaurants. The staff was pleasant, very helpful and accommodating to our needs. Breakfast was okay for our needs. The pool, sauna, hot tub and gym was clean and well suited. I would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Helo Lisa, I appreciate the comments regarding our hotel and staff and for leaving us such a positive review. We love having our guests share their experiences with us. Glad you were able to take advantage of our great location. Its perfect for shopping as its mid way between the shops on The Mag Mile and the ones on State.Plus,... More

Dallas, Texas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is just ok with a bit of a walk to Michigan Avenue or the other main attractions. The staff was very friendly as always at a Hilton. The rooms were nice and spacious for Chicago standards. The morning breakfast was just ok; nothing too special about it.

Was this review helpful? Yes 1
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello tsmetzer, I wanted to thank you for taking the time to leave us a review. I would have to agree with you about our staff and spacious rooms, they're both great. Compared to most hotels in Chicago our standard rooms are fairly large, but our suites are by far one great deal. Also, I'm glad you were able to... More

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Additional Information about Hampton Inn & Suites Chicago - Downtown

Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Address: 33 West Illinois St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Chicago
#16 Green Hotel in Chicago
#23 Business Hotel in Chicago
#23 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Official Description (provided by the hotel):
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 
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