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Hampton Inn & Suites Chicago - Downtown

3.0 of 5 33 West Illinois St, Chicago, IL 60654
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Hampton Inn & Suites Chicago - Downtown
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Hampton Inn & Suites Chicago - Downtown
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1,458 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great place. Clean rooms. Great staff. very helpful. Hotel located in great place within the city. Near Canal, Navy Pier, millennium park, Willis Tower. Staff very helpful to point out places to go and restaurants to visit. Complimentary Breakfast was very good, fully stocked. For us southerners they brought out Biscuits and Gravy, what a treat.

Review collected in partnership with Hampton

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Thomas D We greatly appreciate your response. We strive to give superb service to every guest, every day, every time! So we are very happy to know you had such a wonderful experience. Free breakfast is always a plus, especially when it happens to be a favorite. Our location is definitely a plus when it comes to popular attractions and... More 

Port Clinton, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We ended up staying here on the last night of a 4 night weekend. It was a last minute decision and now it's our go to hotel. I just wish I knew about it prior to our weekend. The Valet is exceptional and very professional. It is in the best location, perfect distance from shopping, theaters and the parks! The... More 

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Humoze, Thank you for such a wonderful review! We are very happy to know you had such a fantastic experience at our hotel. Location is definitely on the top list of most travelers, so it is nice to know that ours was so accommodating to you. We appreciate your feedback on breakfast and will take it into consideration. It is... More 

Melbourne, Florida
1 review
1 of 5 stars Reviewed 6 days ago NEW

This hotel will enforce every loophole to maximize it's revenue from persons booking rooms through conventions. Be careful to check your reservation when you make it and upon arrival for the correct departure date. Otherwise the hotel will charge you a early departure fee, if allowed by the convention. That fee can be a full night cost. The management is... More 

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Flaherty KY
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hampton Inn and Suites in Chicago Downtown. Hotel was modern and clean. Room was slightly on small side and next time I would ask for Refrigerator and Microwave. Staff was very pleasant and helpful. Hotel is in walking distance of restaurants and shopping. Noticed where someone had sent in a review stating that it was loud due to the fire... More 

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

FlahertyKYPattyH Thank you for taking the time to review our hotel. We are happy to know you had a wonderful experience while with us. We have all different room options, as some do come with a fridge and microwave. Keep in mind that we honor requests as long as available also. Location is important this time of the year for... More 

Columbus
Contributor
18 reviews 18 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel for the weekend before Christmas. Couldn't have worked out better. The location is excellent. Couple minutes from Michigan Ave and right in the heart of the River North neighborhood. There are so many various restaurants/bars/clubs within a 2 minute walk. The hotel was what you expect from a Hampton. Staff was extremely friendly and helpful. Rooms were... More 

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

bqad_2003 Thank you for your review. We are happy to know that you had a wonderful experience with us. Our location is very convenient to all different travelers whether business or pleasure due to the many things you have access to. We understand the fire station can be a hassle to some, and we definitely have options available to those... More 

Cedar Rapids, IA, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this location for a seminar. Beautiful decor, wonderful housekeeping staff (Veronica ) great breakfast staff, and the service provided for our conference room were top notch. I would recommend travelers to enjoy some time here.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Stephanie B Thank you for your review. We will make sure that Veronica receives your wonderful comment! Our staff strives daily to provide excellent service to every guest every day, so we appreciate your kind words. We are happy to know you had such a great experience and look forward to hosting you again in the future! Sincerely, Brandi Cartmill More 

Manitowoc, Wisconsin
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I had won a free night off of Facebook so we planned a quick overnight stay in Dec for some sightseeing and shopping. I was a little worried about service being it was a free stay. I did not need to worry. The service was excellent. We had brought another couple and they were impressed with the free breakfast and... More 

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Sheri K, First we would like to say congratulations on your win! Thank you for taking the time to review our hotel. We take pride in our wonderful staff and the service they provide for each and every guest no matter the reason for traveling. So we are happy to know that you chose us due to such fabulous experiences... More 

United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

My only problem was staff was not very friendly. we have to wait and valet service for the car parking is overpriced and staff is not friendly either. My recommendation is if you like Hilton network stay in The Witt which is close by.

Review collected in partnership with Hampton

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Vitezslav P We would like to apologize for the inconveniences that you experienced while staying at our hotel. We pride ourselves on excellent service, so we regret that you feel you were not treated as such. We will definitely look into these matters concerning our staff and the lack of friendliness you felt. Our valet parking prices are one of... More 

Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I recommend, good location, better rooms than most, and a good breakfast! Close to Michigan Ave, right off State St. The suites are roomy and well appointed. Close to a number of dining options and entertainment. Good value, however I recommend checking other parking options, typically you can get for less if you do not need your car during the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

bglassel Thank you so much for reviewing our hotel. Chicago is a wonderful city with so many options, so it is always a plus to stay in a location where things are easily accessible. Parking can be a hassle in downtown, so we like to suggest other options if available. We are so happy to know that you enjoyed your... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent value for a hotel within a few blocks of the Magnificent Mile. You not only have access to excellent shopping, but also a variety of restaurants at all price levels, hopping bars and tourist attractions. A great choice for to enjoy a vibrant city.

Review collected in partnership with Hampton

Was this review helpful? Yes
BrandiCartmill, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Dear MJBez, Thank you for taking the time to review our hotel. We are happy to hear you had a wonderful experience while visiting Chicago! You definitely chose a great location because most everything is within a few blocks of the property. It makes it convenient for most travelers. We look forward to seeing you again when you return to... More 

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Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#9 Best Value Hotel in Chicago
#21 Green Hotel in Chicago
#23 Family Hotel in Chicago
#26 Romantic Hotel in Chicago
#34 Business Hotel in Chicago

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