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Chicago South Loop Hotel

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11 West 26th Street, and W 26th St, Chicago, IL 60616
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Chicago South Loop Hotel
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826 Reviews from our TripAdvisor Community

Traveler rating
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    147
    57
    39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Chicago South Loop Hotel
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New York, NY
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2011

Diane at the front desk was very helpful for guidance regarding traveling and information. When I was comotose first thing in the morning she aided me in finding a bus route and basic amenities.

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 19, 2011

First let me start by saying that I read the other reviews and I agree that the staff wasn't the best. I was there for a baby shower on a Saturday afternoon and when it was over, we started to load the cars with the gifts. The only people who weren't doing anything were the couple expecting and the kids... More 

Was this review helpful? Yes 1
CSLManager, Manager at Chicago South Loop Hotel, responded to this review

Thank you for taking the time to share your experience. I will follow-up with L26 Restaurant and Lounge in regards to your baby shower. I am shocked by the feedback about my service team. My staff is oftened mentioned by name for the outstanding service they provide. I appreciate your comments. They will be throughly investigated and addressed. I will... More 

1 review
5 of 5 stars Reviewed May 19, 2011

Renee was great and couldn't have helped any more. She hooked us up with a taxi and some sweet laundry service. Victor got us an awesome room and told us the hotspots downtown.

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Grayslake, Illinois
1 review
5 of 5 stars Reviewed May 18, 2011

well everyone i saw was nice they smile and say hi to me Ms. Evelyn check us in and she was very helpful and she help us with all the question we had., you have a great hotel and i will let all my family and friend know about it.

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Oakville, Canada
1 review
4 of 5 stars Reviewed May 17, 2011

Stayed at the Chicago South Loop Hotel for four nights while attending a convention at the McCormack Center. it is an easy walk to and from the Center (ten minutes) Saves time and money. Taxi fares to downtown for dinner or adventure are very reasonable. Our room was spacious and nice. staff Evelyn,Kierra,Victor and Diane were quite helpful.

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1 review
5 of 5 stars Reviewed May 17, 2011

Renee & Evelyn the front desk employees were very helpful & understanding to our every needs. They made our stay May15th,2011 a very enjoyable one. I highly recommend this hotel to friends & family.

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Montgomery Alabama
1 review
4 of 5 stars Reviewed May 14, 2011

We came to Chicago for a wedding and The South Loop Hotel was the host hotel. We enjoyed the service, the cleanliness, the food and entertainment. Ms. R. Hall (Management), Mr. Patrick Hall (Janitor) and Ms. Cheryl (Housekeeping) all deserve accommadations for their professionalism, good customer service and friendliness. We will stay here again and we highly recommend it to... More 

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Westerville, Ohio
2 reviews
3 of 5 stars Reviewed May 6, 2011

The hotel has everything a business traveler needs and was a great value. We had a show at McCormick Place and it worked out really well. Diane at the front desk was a HUGE help for me... i had brought the family along on the trip and she made it easy and convenient for my wife and children to have... More 

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Indianapolis, Indiana
1 review
4 of 5 stars Reviewed May 5, 2011

Our group was completely impressed with this hotel. The attractive, spotless, professional atmosphere allowed us to relax. The staff went out of our way to accomadate us. We would like to personally thank Jackie, Patrick, Kierra, and Sharronda for helping us with our accomadations and directions. This affordable hotel also granted us free parking. It will be ideal for us... More 

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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2011

I was very pleased with our recent stay. The room was very clean, the bathtub was nice and big, and the walk in closet was a nice touch (although not really used). The bed was a little uncomfortable, but that's really my only complaint. We did have to park on the street a block away one night when we returned... More 

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