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All 169 Chicago hotels

Chicago South Loop Hotel

3.0 of 5 Motel   |   11 West 26th Street, and W 26th St, Chicago, IL 60616
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Ranked #99 of 169 Hotels in Chicago
A recent review
3 of 5 stars Reviewed November 28, 2010
seattletraveler15 Seattle, Washington
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690 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Chicago South Loop Hotel
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Seattle, Washington
2 reviews
3 of 5 stars Reviewed November 28, 2010

Located south of chicago, in a 'cab in' 'cab out' environment Desk staff, barely attentive to indifferent...sometimes not even at the desk Business room staff super helpful, and inside sales staff very helpful Has the charm of a clean public housing project Only recommended as cheap digs, that are reasonably secure and clean. restaurant skipped items on both orders during... More

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CSLManager, General Manager at Chicago South Loop Hotel, responded to this review

I appreciate your feedback. We want to be known for more than our price. We are focused on delivering a value through friendliness and cleanliness. We have a lot of amenities: free parking, internet, fitness center, business center, salon, gift shop, florist, sports bar, restaurant and coffee shop. I am glad to hear our team member was able to help... More

Los Angeles, California
1 review
1 of 5 stars Reviewed November 23, 2010

The service was horrible -- possibly the worst in a hotel I've ever experienced -- particularly by the folks who worked at the desk. To wit, I asked for a cab in 30 minutes and the guy working the desk told me to call back in 15 minutes to ask. And there was no one at the desk (i.e. not... More

Was this review helpful? Yes
CSLManager, General Manager at Chicago South Loop Hotel, responded to this review

Thank you for sharing your feedback. I would like to apologize for the service that you encountered. Your comments about the front desk service are not common. Additionally, we have a bell person on staff that is assigned to assist with taxi requests and we have an assigned taxi stand. I take your concerns very seriously. I have already started... More

South Bend, Indiana
1 review
5 of 5 stars Reviewed November 18, 2010

We stayed here while celebrating my sister and my birthday. The hotel was extremely clean and nice. The staff was very friendly and helpful. Short cab ride to where we wanted to go. The rooms were well appointed and very large, with a very generous bathroom. The hotel was also very quiet and very comfortable. If you are going to... More

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Big Lake, Minnesota
1 review
5 of 5 stars Reviewed November 15, 2010

Everyone was incredibly helpful and friendly. Check in and check out were seamless! Service and food at the restaurant was great, and I had a cab within 2 minutes the next morning. The room was spacious, very clean, huge bathroom! If I would have been staying longer I definitely would have taken advantage of the gym. I really have no... More

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west palm beach
2 reviews
4 of 5 stars Reviewed November 13, 2010

Ni ce clean inexpensve hotel with Extremely friendly staff. If you are looking for reccommendations from the staff ask Kevin Rowe..........for all his reccommendations for food.

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CSLManager, Manager at Chicago South Loop Hotel, responded to this review

Thanks for recognizing Kevin. He is a real asset. All associates that are mentioned by name on tripadvisor.com receive an incentive. I am glad you had a good stay. We appreciate your business. Travis Bowman - General Manager More

Saint Charles, Missouri
1 review
5 of 5 stars Reviewed November 13, 2010

My husband and I decided to take a trio from St Louis to Chicago for our 10 year wedding anniversary. The hotel was fantastic! Our room was, Well, "roomy." Also, comfortable and the king size bed was great. The best part was the surprise of a large tub that was amazing after an entire day of walking around Chicago's museums... More

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Salt Lake City, UT
1 review
3 of 5 stars Reviewed November 7, 2010

The South Loop Hotel's location is great if you're attending a convention, but don't look for much else nearby. The hotel staff was friendly and the rooms weren't bad.

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Indianapolis, IN
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed November 3, 2010

Went to Chicago for a convention and didn't want to spend hundreds of dollars a night for a room I would be using for 9 hours max a day. This place was clean, spacious, within walking distance to convention center, and had free gated parking as well. We arrived quite early, around 11AM, and they were able to get us... More

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CSLManager, Manager at Chicago South Loop Hotel, responded to this review

Thank you for taking the time to share. I appreciate you elaborating on your stay. The majority of our guest rooms are oversized compared to the downtown properties. We will contact our soda vendor and have them take a look at our machines. Thanks again, Travis Bowman - General Manager More

Lansing
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 1, 2010

Accommodations are nice. Fairly new. Clean. Location is quiet. I was able to walk to McCormick Center for a convention without issue. I doubt this is a constant issue, but during my visit their in-room internet was not working. Each room is hard wired. Apparently they had a router issue. I'm sure the problem was fixed after my departure, but... More

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Seattle, WA
1 review
5 of 5 stars Reviewed November 1, 2010

If you need to stay near the South Side - or just want to be out of the downtown hustle - this is the place. We stayed ten days for family affairs. The rooms were large, modern, clean and quiet. The staff were more than gracious and accommodating. And for all of this, the rates were very affordable. You are... More

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Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, and W 26th St, Chicago, IL 60616
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chicago South Loop Hotel 3*
Number of rooms: 232
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