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Chicago South Loop Hotel

11 West 26th Street, and W 26th St, Chicago, IL 60616
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Chicago South Loop Hotel
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801 Reviews from our TripAdvisor Community

Traveler rating
    277
    294
    139
    54
    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 days ago NEW

I booked this hotel, advertised as a 3-star hotel in the south loop of Chicago. Perhaps it was technically in the south loop, but it was a terrible area, with vacant or vandalized lots surrounding it. Upon check-in, there was a guest attempting to get an unconcerned management to address the issue of finding dirty and stained pillows and pillow... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for 2 nights in the end of may. We booked the hotel because of the parking space. We were pleasantly surprised that there was so much parking space, and that it was fenced off. We are frequent travellers and taking publich transport to downtown chicago is very easy. Busstop is a few steps away and... More 

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Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Rob V, Thank you for your stellar review! We appreciate your sharing with the Trip Advisor community about your experience with us. I am so glad you enjoyed yourself while in Chicago. It sounds like you had fun navigating around the city on public transit and your limbs! We welcome you to visit us again next time you are... More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Ideal location not too far from shopping!!! Hotel room was spacious and clean. The shower was incredible and the staff were very friendly. Definitely will recommend for great pricing. Only con was the neighborhood at night looked sketchy

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Scarpatrick, Thank you for taking the time to review our hotel. It is refreshing to hear you enjoyed our location and found our staff friendly and showers incredible! I apologize for your feeling our neighbourhood is sketchy. It is just quiet at night, being in a residential neighbourhood. Thank you for sharing. More 

Dewey, Illinois
1 review
3 of 5 stars Reviewed 1 week ago NEW

It was easy to find off the interstate. Rooms were clean and adequate. Area seemed safe. Free parking was a real asset. Breakfast was not included but there was a small restaurant where breakfast could be purchased that was very tasty.

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings terthebear, Thank you for your review. We appreciate your taking the time to share your view with others. Your experience with us seems to have been pleasant and we hope to see you again soon! More 

San Francisco, California
Top Contributor
69 reviews 69 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The front reception is a bit rude--not friendly to be sure. For the price, the rooms are solid, everything is clean and we had no problems. However, the location is not a place you really want to be. For the price, if you are willing to take a taxi ride--anywhere from $7 to $15, you can get anywhere, so in... More 

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Stxjunkie, Thank you for reviewing our property. I am disappointed to hear you felt our front desk staff was rude. This is definitely not our norm, as our other Trip Advisor reviews will state. Many of our guests give glowing reviews about our front desk staff. I apologize if you did not receive the exemplary service we strive for.... More 

Brisbane, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked accommodation through Hotwire and was really happy once we arrived and saw the hotel and room. And it came with free parking! We drove to Chicago and getting to the hotel from the freeway was a breeze. Check-in was easy, staff were lovely. Our room was huge! Can't remember the number sorry, but on the fourth floor and... More 

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings 2014_KatieK, Thank you for your four star review! I am delighted to hear you enjoyed your stay with us. It seems that everything from our friendly staff to our spacious rooms satisfied you. Should your travels bring you back to Chicago, we would love to have you again! More 

Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

When we pulled up to this hotel I was very impressed (especially considering the cost). the lobby was great, and the staff are all personable and fun to talk to. The bar is fairly inexpensive, and Cee Cee (bartender there) was a joy to talk to. Once I got to my room however, I was a bit less impressed. The... More 

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Kurtis S, Thank you for reviewing our property. I am delighted to hear you enjoyed our staff, lobby, soaking tub and CeeCee from the bar. I apologize for any inconvenience you experienced with our housekeeping and wifi. Had we been made aware of any difficulties you had with your wifi, we could have directed you to our internet provider... More 

Houston, TX
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights over a weekend. Paid a decent price thru Hotwire. I was a little nervous given some of the tripadvisor reviews. Glad I was pleasantly surprised. I was allowed to check in early with no problems. The lobby is beautiful. The room (on 5th floor) was nice and faced the inner parking lot. The bathroom was... More 

Was this review helpful? Yes 3
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings tiffben, Thank you for providing us with a four star review. It seems that everything from early check-in to our spacious rooms suited your needs. We apreciate your feedback and hope you visit us again. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

At $200 + tax per night, I certainly wasn't expecting the Four Seasons or even the Westin but, I certainly wasn't prepared for this filthy, old, threadbared rug joint. There are stains everywhere in this "hotel" from the ceilings to the walls to the furniture to the beds. It's just gross. After a long day of travel, I just wanted... More 

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Lallany, We appreciate your taking the time to review our property regarding your recent stay with us. Please allow me the opportunity to apologize for the inconvenience you had while experiencing our hotel. This is not our norm. Many of our guests compliment our lobby's inviting fragrance, which is gradually infused. I am unsure of what stains you are... More 

Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Our band was in Chicago for a concert we played nearby. We flew into O'Hare and did not have a car. We had an early flight and arrived in Chicago in the morning, tired, with our gear and luggage. Getting there from the airport wasn't too bad by train, but it was a little bit of a walk from the... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Joseph K, Thank you so much for your wonderful review! I am so delighted you enjoyed your visit with us and that our staff played such a great role. Hopefully your band's concert went well and you will stay with us again! More 

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