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Chicago South Loop Hotel

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11 West 26th Street, and W 26th St, Chicago, IL 60616
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Chicago South Loop Hotel
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826 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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jackson, minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the South Loop Hotel from June 24-27. Our room was on the fifth floor and very quiet. It was so spacious with a separate little sitting area. The staff was wonderful. We needed another lamp and it was right at our door, we needed an additional blanket and it was right at our door. I found this... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings LMA1949, We appreciate your four star review! Thank you for taking the time to offer feedback regarding your experience with us. I am delighted to hear our offered you efficient and friendly service. We aim to please! Chicago has wonderful public transportation and I am glad you took advantage. We hope you visit us again in the future. More 

Birmingham, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for 3 nights at this hotel last week whilst attending a conference at the McCormick Convention Centre. The hotel is located about a mile and half from the convention centre which was convenient. The room was spacious and was adequately furnished. Bathroom was good as well. Let down was the the breakfast area which was surprisingly tiny in relation... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings kami73, Thank you for taking the time to review our property. It is nice to hear you valued our proximity to McCormick Place and enjoyed our spacious accommodations. I apologize for any inconvenience you encountered with our cafe. I am delighted to hear you will recommend our hotel to others. Thank you for your feedback. More 

Top Contributor
88 reviews 88 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We liked our big room with the deep tub. We had a refri and two double beds. The beds were very comfortable. I really liked the pillows. We wish they had a micro wave in the room too. The cafe was closed in the evening so we had to buy very expensive snacks in the newspaper store. The snacks were... More 

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings kathyloveshotel, Thank you for your four star review. We appreciate your taking the time to share your thoughts about your experience with us. Many of our guests love our soaking tubs. I am glad you also delighted in a relaxing soak. It seems that everything from our bedding to breakfast was satisfactory. We love hearing this and hope you... More 

Windsor, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel was chosen for us by Priceline - we had no idea how far from the main area of town that we really were. When we drove up to the hotel I had immediate concerns about the neighbourhood - I'm sure that there are more concerning neighbourhoods in Chicago, however this is not at all what we were expecting... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Kevnic14, Thank you for taking the time to review our property. I am disappointed to hear that your experience with us was less than stellar. We are located a couple of miles from downtown in a residential neighbourhood. Apparently, our location did not suit your needs and I am sorry it was inconvenient. Though our food outlets are independently... More 

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were very impressed with the South Loop Hotel in Chicago. We stayed for 2 nights while in town for a wedding. We are not from the area so we did not know what to expect or what type of area it would be in, but it was wonderful. It was only about a 25 minute drive from Millennium Park... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings DrPepperCherry, Thank you for the five stars! We appreciate your taking the time to share your feedback about your experience with the Trip Advisor community. I hope you enjoyed the wedding you attended and am glad to hear you found our staff friendly. Should your travels bring you back to Chicago, I hope you choose Chicago South Loop again. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Chicago South Loop hotel for 5 nights and we have absolutely 0 negative comments. It is very well located, just a few steps to the bus stop that brings us directly to downtown. The rooms was very spacious and clean. The front desk was always very helpful. They will go out of their way to help... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings K_tong88, Thank you for the five star review! It is so exciting to hear how much you enjoyed your experience with us. Yolanda is great and she will be delighted to hear your compliments. We look forward to your staying with us again! More 

Burlington, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 6 days ago NEW

If you're planning on staying here, check with the first to see if their restaurants are open. On their web site they list 3 in hotel places to eat, but when I was there, the only one open was the bar - and that's only open at night. To get to local restaurants a car or cab is required, but... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings LynnFH2, Thank you for taking the time to review our hotel. I am pleased to hear that our front desk staff assisted you with dining options. I am glad that our ADA room was functional and suited your needs. If your travels bring you back to Chicago, we would love to have you as a guest again. More 

London, Canada
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel was clean and the beds were very comfortable and I found the room to be very quiet (on the 2nd floor). I met friends here and one night we wanted a quiet glass of wine and to chat but the bar was way too loud and very cold. We were directed by staff to a bar which was... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings peppermintp2015, We appreciate your taking thetime to review our property. It is nice to hear you found your room to be serene and clean. I apologize for any inconvenience our food outlet's closure caused you. Your comments will be addressed and will not go unnoticed. More 

izmir
Top Contributor
82 reviews 82 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

All staff are very kindly and helpful. There is no breakfast service and There is a sound like propeller aircarft especially from 5.floor and room number 512. Number 29 goes to downtown easily. There is no enough restaurant to select dinner and lunch. It is close to downtown with bus appr.25 minutes.

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings zsblzmir, Thank you for reviewing our property. I am glad to hear you found our staff friendly and helpful. Our food cafe is generally open daily, except Mondays for breakfast. We also have a restaurant and bar/grill for lunch and dinner. I apologize if our food outlets were not offered to you. Thank you for bringing the interesting sounds... More 

Tulsa, Oklahoma
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was looking for a hotel that wasn't too far from University of Chicago. The two hotels close by were already booked, so tried Chicago South Loop Hotel. I felt it was overpriced for the value received, but looked at other dates there and saw that the price greatly fluctuates with the date you're looking at. We obviously stayed at... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Marcy R, Thank you for taking the time to review our property. It is nice to hear that you found our rooms spacious and comfortable. I apologize for any inconvenience you experienced with our wifi. Our staff could have let you speak with our internet support for further assistance, had they been made aware of your problems. I am... More 

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