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All 169 Chicago hotels

Chicago South Loop Hotel

3.0 of 5 Motel   |   11 West 26th Street, and W 26th St, Chicago, IL 60616
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Ranked #99 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed 1 week ago
Cindy M Los Angeles, California
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687 reviews from our community

Traveler rating
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    30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

Stayed four nights in August. Hotel common areas and room very clean and nicely decorated. Room was spacious. Little sitting area a plus. Staff very friendly and helpful on the phone before our arrival and in person when we arrived and during our stay. L26 Restaurant inside the hotel was excellent. Servers went out of their way to accommodate us.... More

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Cindy M, Thank you for taking the time to review your experience at our hotel. I am glad to hear you enjoyed all aspects of our property. Thank you for sharing with others. More

Canandaigua, New York
Top Contributor
71 reviews 71 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

When I told my husband that our hotel was in South Chicago he was nervous. Apparently the city has changed a lot in the last 10 years since he lived here- the neighborhood was great (and safe), there were several restaurants nearby (walkable), and it was close to where I needed to be to run the Chicago Half Marathon in... More

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Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings TDNY, Thank you for reviewing our hotel and giving us a perfect score! I am delighted you enjoyed your visit and hope you return soon! More

Ellsworth, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

I was surprised at the size of the room & the bathtub was huge. It was close to transportation and the Museaum of Science & Industry. The rooms were very nice. The fridge didn't seem to be too cold & is very small.Everyone was very nice.We were there August 2014.

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Kathy T, Thank you for taking the time to review our hotel. I apologize for the inconvenience the size of our refrigerator caused you. It it is a standard size for hotels. Thank you for bringing the temperature of the refrigerator to our attention. Your comments did not go unnoticed and will be addressed. More

New York City, New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was on the near south side, very close to transportation. There was free parking and free wi fi which made it an excellent choice. We were upgraded without asking because we had our two grandchildren with us and the hotel clerk thought we would be more comfortable. There was a restaurant and bar on the premises. The bedroom... More

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Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Gailwboyd, Thank you for offering feedback regarding your experience at our hotel. We appreciate your perfect score and hope to see you again soon! More

Pune, India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here during the labor day weekend. The rooms are big and were clean at the time of check-in. The weirdest thing that we saw was, the housekeeping does not make your bed. 2 days we saw this so informed the front desk. What did they do? Next day, the room was not at all cleaned (even garbage wan't... More

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings AAK2205, Thank you for taking the time to review our hotel. I apologize for the inconvenience you had with our housekeeping department during your experience with us. Your comments will not go unnoticed and will be addressed. Thank you for your feedback. More

Ottumwa, Iowa, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for the weekend. Had clean rooms and had very friendly staff, we really enjoyed all the staff from the front desk people to the man who helped at the door- we really enjoyed our stay there and will stay again! We recommend this hotel to anyone!

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Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Tammy V, Thank you so much for your glowing review of our property. I hope you visit us again when you return to Chicago! More

Baltimore, Maryland
Top Contributor
94 reviews 94 reviews
12 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you can get a great deal on this place, then go for it, but be aware it's a value choice. It's directly on the #29 which takes you straight to downtown/Red Line on the L. The staff wasn't very friendly at check-in. Apparently it's too much work to even bother greeting the people checking into your hotel. The rooms... More

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Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Robin V, Thank you for taking the time to review our hotel. I am disappointed to learn that your experience with us was not stellar. I apologize for the inconvenience you had with our front desk staff and room issues. Your comments will not go unnoticed and will be addressed. More

Dayton, Ohio
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For a quick stay in the city when you don't mind not being too close to things it's a good value. It's on a bus line but not close to the train stop so you'll have to drive or take a cab to downtown. The free parking is an added bonus but its first come first serve so you may... More

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Ewiggi, Thank you for offering feedback regarding your experience with us. I am sorry to hear you found our staff unfriendly. I apologize for that and the problem you had with your bathroom door. These issues will be addressed and I thank you for bringing them to our attention. More

Chicago, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I do not care much about the looks of a hotel. I just ask for a clean bed and bathroom and I am happy. This hotel did not even deliver that. The front desk personnel was unfriendly, pillows and sheets were dirty and smelly, the sofa had several stains, the little table had something yellow and sticky that I don't... More

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Dear Manuel_gg2000, Thank you so much for offering feedback regarding your experience. I apologize for the inconvenience you had with our housekeeping. This is definitely not our norm. Your comments were not unnoticed and will be addressed. More

Altoona, Pennsylvania, United States
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visited a few friends in Chicago and found this hotel on Hotwire. It is not the most luxurious hotel but more than met my needs of a good place to sleep and shower. The front desk and staff were excellent and pleasant. Location were very good especially if you are seeing soldier field, etc.

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Tom P, We appreciate your patronage and providing feedback regarding your experience with us. I am delighted you found our staff exemplary and our location desirable. Thank you for sharing your thoughts. More

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Additional Information about Chicago South Loop Hotel

Address: 11 West 26th Street, and W 26th St, Chicago, IL 60616
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chicago South Loop Hotel 3*
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