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Chicago South Loop Hotel

Hotel website
11 West 26th Street, and W 26th St, Chicago, IL 60616
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Chicago South Loop Hotel
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861 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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    (180)
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Columbus, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Love the place. We were worried that two women and a girl walking late during the night at the South of Chicago, but was an excellent choise. Easy to get to The best places , free parking, perfect transportation. Great breakfast in the hotel , bar. We recomend this hotel. Taxi from downtown was about 10 dollars, the one day... More 

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Aurora, Illinois
Level Contributor
208 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has many plusses, if it ups its game just a tad will be one of the best. The hits: Large rooms that are recently remodeled and clean Free Wifi Fridge in rooms Rooms are quiet On site FREE parking Remodeled lobby and reception areas, which are tastefully done and welcoming Shuttle to local events (fee)-very helpful, friendly driver... More 

Was this review helpful? Yes 1
Marquette, Michigan
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

My two younger sisters and I came to stay at the Chicago South Loop for a concert at Soldier Field. We arrived about an hour and a half before check-in time, but they did have a room ready for us. The staff at check-in was extremely nice and very helpful! The hallway to our room did seem a little grungy,... More 

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Holmen, Wisconsin
1 review
1 of 5 stars Reviewed 5 days ago NEW

My husband and son went to a sporting event and I booked a room at the Chicago South Loop Hotel. When they arrived to check in (keep in mind I pre-paid for the room) the hotel stated they did not have their room since they overbooked. It was 11:30pm and now they had no where to stay. The staff was... More 

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New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived at the hotel at 4pm and was told that we could not check in because there were no rooms available! Waited about half an hour along with other guests before we were given a room. The room itself was huge and clean and so was the bathroom. Staff was not the friendliest. Located in a good area and... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings skboodram, Thank you for your review. I am disappointed to hear a room was not available for you at 4pm, when our checkin time is at 3pm. I assure you this is not our norm and apologize for any inconvenience this may have caused you. I am glad to hear you found your room spacious and clean. Our staff... More 

Bowler, Wisconsin
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This hotel is located very close to McCormick Convention Center; large rooms, comfortable beds and a great price. Free WiFi, free parking and a secure building. They have a lounge and small deli type restaurant on site. Good prices on food and drinks!

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Roberta C, Thank you for taking the time to review our property. I am glad to hear you enjoyed our close proximity to McCormick Place convention center and found our spacious rooms and complimentary wifi and parking of great value. We appreciate your sharing your thoughts and hope you come back again. More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I got a great rate during a very busy holiday weekend! The staff was the best part lf the experience. The room was large and the bed, extremely comfy. Great shower, deep bathtub for soaking. Nice to have the bar/restaurant/breakfast place onsite as there is not much nearby in the neighborhood. The bus stops right across the street so getting... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Kathleen K, Thank you for the five star review. We appreciate it! I am so happy to hear you had a wonderful experience with us and hope you enjoyed your holiday weekend. Should your travels bring you back to Chicago, we hope you stay with us again. More 

Xenia, Ohio
1 of 5 stars Reviewed 1 week ago

starWe stayed here July 24-26. The deadbolt on our room wouldn't lock and when we called the front desk they told us the matinence guy would be in in the morning... Not acceptable which my husband had to repeat several times, the person on the phone said there were not any other rooms available so we asked for a manager.... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings loriz937, Thank you for taking the time to review our hotel regarding your recent experience with us. I apologize for the inconvenience you had with our staff and maintenance issues. I assure you this is not our norm, as our staff regularly receives accolades regarding their customer service. We appreciate your bringing your maintenance issues to light. Guest feedback... More 

Kewaunee, Wisconsin
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My fiancé and I recently stayed at the South Loop Hotel while we were in town to see Taylor Swift. The hotel was close to Solider Field (which was where the concert was) so it was very convenient for us. We are both from Wisconsin and had never been to Chicago before. The staff was wonderful when we checked in,... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings LischkaFamily, Thank you for taking the time to review our property. I am delighted to hear you enjoyed everything from our friendly staff to our spacious accommodations. Hopefully, you enjoyed the concert and will visit us again. Make sure to let your friends and family know about us. We appreciate the five stars! More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

The hotel itself was very nice. Clean, pretty. On Friday July 24, the two ladies working at the front desk were extremely rude. We had a lot of trouble with our roommates and we just wanted to make sure we were fairly splitting the hotel. They wouldn't disclose any information to us, but on Thursday we were told the room... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Jordan B, Thank you for your review. Like many hotels, we only discuss billing issues with the registered guest. If a registered guest does not want our hotel staff disclosing rates or other incidental charges, we must honour their wishes, even if the inquiring party is occupying the room. I apologize if you felt our staff was rude. We... More 

Hotel Review Summarization

What travelers say

  • FREE parking(18)
  • Mccormick Place(9)
  • Bus stop(6)
  • Would definitely stay(4)
  • Good value(3)
  • Business center(3)
  • China town(3)
  • Navy pier(3)
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