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Chicago South Loop Hotel

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11 West 26th Street, South State Street and W 26th St, Chicago, IL 60616
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Chicago South Loop Hotel
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996 Reviews from our TripAdvisor Community

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Asheville, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our second stay at this hotel- we were initially drawn to it due to the excellent location and free parking. The rooms are affordable and well appointed. The staff are friendly and helpful -couldn't ask for more and highly recommend

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Helpful?
Thank liveriveted
1 review
4 of 5 stars Reviewed 6 days ago NEW

What more can be said about a property that offers clean rooms, nice staff (Regina is great), free parking and good location at a great price. This was our first time staying and as an out of town patient at the University of Chicago it won't be my last. In fact, I've told everyone I can about this property and... More 

Helpful?
Thank Jason E
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Jason E, Thank you for taking the time to review our property. It is wonderful to hear that found our accommodations clean, complimentary parking of value and location convenient for your needs. Thank you for acknowledging Regina. She is great and will be delighted to hear your compliments. We appreciate your sharing your experience with your friends and acquaintances... More 

Rochester, Minnesota
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel does the job if you're looking for an affordable hotel close to downtown. It isn't as nice as many others but it was clean and we used it for sleeping primarily. If you want upscale amenities this is not your place. The free parking with low nightly rates would be the number one reason for staying here.

Helpful?
Thank Derekcdickinson
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Derekcdickinson, Thank you for your review. It is nice to hear you found our property an affordable option for your travel needs. We are one of the only hotels in the downtown Chicago area offering complimentary parking, which provides a great value to our guests. We appreciate your taking the time to offer your feedback and hope you visit... More 

Aurora, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I were looking for a night away from home and the Chicago South Loop Hotel was perfect for us. The hotel and our room were clean! The staff were friendly and knowledgeable. We found a handful of restaurants that delivered to the hotel. The best part was the free parking that the hotel provided - this is... More 

Helpful?
Thank Denise T
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Denise T, Thank you for taking the time to review our property. We appreciate your compliments regarding our friendly staff, clean accommodations and complimentary parking. Indeed, we are one of the only hotels in the downtown Chicago area offering complimentary parking, which provides a great value to our guests. Thank you for your feedback and we hope you visit... More 

Denver, Colorado
1 review
4 of 5 stars Reviewed 1 week ago

The GOOD - Regina and Latisha. Regina was at the front desk when I extended my stay for a day due to the airport being shut down in Denver because of snow. She was very nice and helpful and a whole 180 degrees from the front desk personnel who checked me in late Friday night/early Saturday morning. THAT person was... More 

Helpful?
Thank 2sweet4me
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings 2sweet4me, Thank you for the four star review. It is wonderful to hear about the exemplary service you received from Regina and Latisha. They are a great asset to our team! It seems that our friendly staff and bar cuisine and cocktails made a lasting impression. Our apologies for the slow check-in process you experienced. This will be addressed... More 

Midwest USA
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

First the positives. Fairly central location. Free parking on an adjacent surface lot which for near downtown Chicago is a great plus. Friendly staff. The woman at check-in could have used another person helping but overall check-in was smooth. The lobby is nicely decorated. The upstairs hallways are pretty plain. I had no trouble or undue waits with the elevators.... More 

Helpful?
Thank GoatWhacker
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings GoatWhacker, Thank you for your review. It is nice to hear you found our staff friendly, complimentary parking of value and enjoyed our lobby decor. It is disappointing to hear of the noise pollution you experienced in the hallways of your floor during your visit with us. Our security staff is not trained to handle a situation the way... More 

Portland, Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Friendly professional staff. On arrival was greeted by front desk and given a free room upgrade. Good recommendations on area restaurants. Big, clean rooms and quiet. Ice bucket and cups should be placed on table top or higher and not on the bottom shelf of a nightstand where dust and foot traffic is close---but otherwise nice clean place to stay.... More 

Helpful?
Thank Oregontraveler949
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Oregontraveler949, Thank you for taking the time to review our property. I am delighted to hear you enjoyed our professional staff, complimentary room upgrade, parking and our spacious, clean accommodations. Your suggestion regarding the location of our ice buckets is appreciated and will be discussed in our next management meeting. Should your travels bring you back to Chicago, we... More 

Pierceton, Indiana
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel due to the location being close to where our event was taking place. It was mediocre and did not offer any extra or exciting amenities. It was so so and my husband and I will probably not stay here again unless location is what we are looking for.

Helpful?
Thank PoyzonIvy
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Poyzonlvy, Thank you for your review. It is disappointing to learn that your experience with us was less than stellar. Our property offers complimentary parking and wifi, business center, fitness center, salon, cafe, restaurant, gift shop and bar/grill. We apologize if our amenities did not meet your expectations. Thank you for taking the time to review our property and... More 

Wales, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had an event at the McCormick Place for the weekend and chose this hotel. Great choice. The room was spacious and clean. The front staff was courteous and helpful. Parking was convenient. Little things that could be improved: shower was only warm, not hot and there seemed to be leaks around the windows.

Helpful?
1 Thank LAE33
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings LAE33, Thank you for the positive review. It is nice to hear you enjoyed your experience with us including our courteous staff, spacious rooms and complimentary parking. Our apologies for any inconvenience you encountered with hot water and window insulation. We will have our maintenance team investigate this. Should you return to Chicago, we would love to have you... More 

Novato, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Due to the monster storm of January 2016, I found myself stranded, along with 7 other intrepid cross-country Amtrak travelers, in Chicago for 4 days. Fortunately for us we were given rooms at the Chicago South Loop Hotel. The staff here was exceptionally helpful - providing us with all the hospitality, information and 'extras' to help make our stay here... More 

Helpful?
Thank Lynne W
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Lynne W, Thank you for your stellar review of your experience with us. Though mother nature changed your travel plans, it is nice knowing you enjoyed your visit with us and that Tom was so helpful to you and your fellow travelers. We appreciate your taking the time to share your sentiments on Trip Advisor and hope you visit... More 

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