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Chicago South Loop Hotel

Hotel website
11 West 26th Street, and W 26th St, Chicago, IL 60616
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1 room 1 guest
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Chicago South Loop Hotel
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882 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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    (882)
  • Mar-May only
    (180)
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Kitchener, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Although this hotel is located in a part of the Chicago which has been neglected, the hotel itself is great. The parking was easy and convenient, the staff were friendly and helpful and the room was clean and ready when we arrived a couple hours prior to check in time. The short walk to the CTA station was easy and... More 

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was everything we needed, huge rooms and wifi worked reliably. The fitness room had one treadmill that was a little dangerous, but everything else there was good. The staff was friendly and understanding when we lost a key. Close enough to the red line after a cool walk through Chinatown. One of the elevators was a little scary... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Tanoshii K, Thank you for taking the time to review our property. It is nice to hear you enjoyed your visit with us. I am glad to hear you found our staff friendly and accommodations spacious. Thank you for bringing your issues with our treadmill to light so we can diagnose its problem. Your comments will be addressed and... More 

Alberta
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our room was small but it met our needs. We had to ask for different pillows which is something I have never done before. The pillows were so huge and hard my neck was very sore after the first night. I appreciated the desk staff locating different pillows for us. I liked having access to bottled water on each floor.... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Karen K, Thank you for taking the time to review our property. We appreciate the four stars and are happy you enjoyed your experience with us. I apologize for any inconvenience you encountered with our pillows, but am happy to hear our staff sprang into action to rectify the situation. Should your travels bring you back to Chicago, we... More 

Beaufort, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

After a trying day of late trains, missed connections, rude cab drivers, we arrived at the hotel and was met with the most pleasant, caring front desk person (Yvonne). The next morning we were waited upon by Regina who was just as pleasant and caring. With employees like those we encountered, I will definitely recommend your hotel to anyone.

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Alber B, Thank you for taking the time to review our property. We appreciate the five stars! I am glad to hear that Yvonne and Regina offered stellar customer service to you. We appreciate your sharing your experience with your friends and family, as word-of-mouth is a great way for our hotel to reach people. Thank you for your... More 

Durham, North Carolina
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We knew that the location was not in downtown when we booked this. The area it's in is actually not as bad as we had imagined. Bus #29 is right across the street, which was convenient since we had a 3-day CTA pass. The front desk folks were less than professional; almost always they carried on conversation with each other... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings SueLovesDuke, Thank you for your review. I am disappointed to hear that your experience with us was less than stellar. The Chicago South Loop Hotel is committed to providing our guests with excellent customer service and accommodations to match. I hope you will allow us the opportunity to welcome you back to the city of Chicago in the near... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We checked in very late and Steve at the front desk was pleasant and helpful. Were very pleased to find the rooms were spacious and very clean. Check in and check out were simple, and the manager Tom went above and beyond to help us jump our car when we learned the battery had died. It was a short stay,... More 

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Jody G, Thank you for the five star review! I am glad Steve and Tom were helpful to you. It is great you and your car were well taken care of! We appreciate your taking the time to review our property and hope to see you soon. More 

Atlanta, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location, near downtown Chicago, free parking,and close to public transportation. Management and staff were very accommodating. There is no swimming pool and the view from the rooms are of the parking lot.

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Allan R, Thank you for taking the time to review our property. I am glad you enjoyed our location, complimentary parking and gracious staff. Indeed, our property does not have a pool and I am disappointed to hear you had a room with a not so stellar view. We have various views at our property, including views of downtown... More 

Romeoville, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here last weekend. The beds were sooooo comfortable. The hotel was quiet and the staff was super friendly and very accommodating. It's nice that there's a bar and restaurant on property and it's just minutes from downtown Chicago.They also have free WIFI throughout the hotel. Most importantly, the parking is "FREEEEEEEE." I highly recommend Chicago South Loop Hotel.... More 

Was this review helpful? Yes
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings B4LReunion, Thank you for your review. We appreciate the five stars! I am so delighted you found our staff friendly, our complimentary parking of value and our beds comfortable. We await your next visit! More 

Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We literally drove into Chicago (which is absolutely crazy driving downtown), picked up Bears/Dolphins game tickets, checked into the hotel, walked to the game and back to the hotel, slept a few hours, checked out early and headed home. The same employee checked me in and out and was very friendly. The hotel itself was okay, nothing too special but... More 

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings Kristils, Thank you for taking the time to review our property. I am glad to hear you found our staff friendly and felt safe in our environment. Hopefully, you enjoyed the Bears game and will visit us again soon. More 

Elizabethtown, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent accomodations (the room) free parking, friendly space A real surprise for the price. View was not good, a bit noisy, but it is the city so that's to be expected. Everything was clean and I felt safe. Staff was friendly and helpful.

Was this review helpful? Yes 1
Tk K, Manager at Chicago South Loop Hotel, responded to this review

Greetings angebaby2014, Thank you for your review. We appreciate the five stars! I am glad we surpassed your expectations and that you found our accommodations exemplary. This is what we love to hear. It is nice to know you found our staff friendly and helpful and everything clean and safe. Thank you for taking the time to offer your feedback... More 

Hotel Review Summarization

What travelers say

  • FREE parking(18)
  • Mccormick Place(9)
  • Bus stop(6)
  • Would definitely stay(4)
  • Good value(3)
  • Business center(3)
  • China town(3)
  • Navy pier(3)
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