This hotel is different than most I've seen lately because of the way the entrance is tucked away between a restaurant and office building. There is small hallway from front door to check-in to elevator. It has a European feel and in fact many European tourist were staying there. The room was nice and very comfortable. The walls seem to... More

I travel 4 days a week for work and stay in hotels all over the country. THIS IS DEF NOT a 4 star hotel. Check out the rankings for the Peninsula Hotel which is accross the street from this hotel and you will see a 4 star hotel. Just stayed in this hotel May 1-4 and this is an old... More

I recently stayed at this hotel for business. The hotel is centrally located off of Magnificent Mile with easy walking to shopping and restaurants. The hotel is in a older building but the hotel itself and rooms have been renovated to meet the Crowne Plaza standards. The room was clean and sufficient. The hotel does not have hard wire but... More

I think i have stayed here before (when it was a Raddison) as location and layout very familiar - although did not realise this at time of booking. PC platinum member so had free wifi access and upgraded to a corner suite from a standard King room. The only compliant was the matress seemed to say in the middle so... More

Dollar for dollar, the location overshadows what is otherwise lacking. If you plan to spend most of your time exploring the city, this place will do. If you are looking for a more luxurious stay, skip this hotel. Not spotless, but clean. Comfortable bed. Excellent concierge. More

I must say this is by far one of the better hotels I've been to. The beds were SUPER comfortable. The suite was clean and the furniture was nice. The only thing that wasn't so great was the long wait for the elevator... but, what's to be expected when you have 30+ floors of rooms to accommodate and quite a... More

We were very surprised at the poor quality of every aspect of this hotel. Poor signage, unacceptable greeting by bellman, staff clearly untrained, and rooms and bathrooms need updating. For their going rate customers can go to another hotel and experience a nicer stay. The bed was good but that is the only thing that was positive. We were happy... More

This hotel is only a few step from Michigan Ave making the location perfect! Lots to do and see in a very close proximity. Gino's East and Corner Bakery are close and great. First, beware, parking is not included at this hotel (like most) but I thought I'd mention it for the budget traveller. Parking will run you an additional... More

Pros: Good location, walking distance to the major scens; Huge windows gave nice street view especially at night; Good service. I got upgraded to a Suite from a King Executive because of a small complaint about the first room; Comfort lodging. King bed, leather coach, Zebra armchair, LCD TV with HDMI ports, iHome station, spacious room even for other room... More