I spent the weekend at this hotel for a wedding in February. It was excellent. The room was clean and amazingly comfortable. I particularly liked the sofa, chaise lounge set up for TV viewing.
The breakfast buffet was excellent and the staff at the Front desk and in the restaurant were extremely friendly and willing to go out of their...
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Melof-
Thank you so much for your recent stay and letting us be apart of your special wedding weekend! I am so happy to hear that you enjoyed your stay and we look forward to serving you again in the future!
Best,
Amanda
Guest Relations Manager
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we recently spent two days here a few weeks ago during spring break. For the price that we paid on Hotels.com this place really can't be beat. The room was a little small for a "suite" but it was very clean and updated. The staff was very friendly - from the front desk to the breakfast staff to the bell...
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Guatepoppy-
Thank you for your recent stay and spending Spring Break in Chicago. It sounds like you and your gamily enjoyed the city. Thank you for your kind words regarding our hotel as well. We work hard as a team to be the cleanest and friendliest hotel. We hope to see you again.
Best,
Amanda
Guest Relations Manager
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Booked a room with rewards points and had to pay for some of the stay as well. The lobby and amenities are nice. However, their elevators are either too slow, or some were not working as it took forever to get one. Also, the hotel was so crowded that the front desk always had a line of people and it...
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Slowhand1527-
Thank you for your recent stay and for posting on our TripAdvisor page. I am to hear you enjoyed your stay, however I would like to take this opportunity to apologize for the elevator. During your stay one of our elevators was down. Our engineering department has been working tirelessly on the situation, however we are waiting for a...
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My husband and I stayed here for a quick weekend away. It was a great location with plenty of restaurants and bars nearby. Taxis were easy to come by, but we walked quite a bit, too. Michigan Avenue was an easy walk for us, just a few blocks away. There was free breakfast, though very crowded with families on this...
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1mommax3-
Thank you for your recent stay and for posting on our TripAdvisor page. I am happy to hear you and your husband were able to get away for the weekend! Spring Break tends to bring a lot of families to our property, but thank you for being patient! I hope you enjoyed the shopping on Michigan Avenue as well....
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We were looking for a hotel that wasn't outragiously priced and had a pool (a rarity in Chicago). We were taking our 9 year old son for a Spring Break/Birthday weekend. The SHS was great for the price! Comfy bed, clean rooms that were very spacious, and great service from the front desk. Every questions was met with a smile...
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BridgeIndy-
Thank you for bring your gamily to our city for SpringBreak. I am happy to hear your son enjoyed his Birthday weekend in the city as well. Thank you for your kind words, and we hope to see you again soon.
Best,
Amanda
Guest Relations Manager
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We were able to spend a couple of nights here with 5 of us in one room. The additional space and sleeper sofa make this a room that can accomodate 5 people for a few days without going crazy!
The staff was friendly and helpful even with a sold out hotel!
We normally ate breakfast within 30 minutes of the...
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Ckseelye-
Thank you for your recent stay and for posting on our TripAdvisor page! I am happy to hear you and your family had a comfortable stay with us. Breakfast can get busy, especially around Spring Break times, so coming down a little earlier definitely helps! We hope to see you again soon.
Best,
Amanda
Guest Relations Manager
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The hotel is in a great location in River North. Plenty of bars and restaurants all around. Staff were very friendly and attentive. Gym facilities were great with great views.
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walshy007-
Thank you so much for your recent stay. I am happy to hear you enjoyed the amenities our hotel has to offer. We look forward to seeing you again soon.
Best,
Amanda
Guest Relations Manager
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Nice, affordable family place. Everything was clean inc parking. Free yummy breakfast & internet. Pool/hot tub ok. Too much chlorine, but with kids we wanted a pool. Courteous, helpful staff. Did not hear that much noise like some others posted. Very long walk to Shedd, we drove. Can walk to shopping and many nearby restaurants and clubs. It's like the...
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Trippjunk-
Thank you for your recent stay and for posting on our TripAdvisor page. I am happy to hear you had an enjoyable stay with your family and hope to see you all again soon.
Best,
Amanda
Guest Relations Manager
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I was here with colleagues for conference and it was a great location to other areas nearby. We were right by Bin 32, House of Blues, Rockit, and Howl at the Moon. The hotel was very nice and clean. I really liked the breakfast area, it was HUGE. Plenty of seating and plenty of options for food. We also had...
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Tvirgil-
Thank you for your recent stay and for taking the time to post on our TripAdvisor page. I am happy to hear you were able to mix business and pleasure. We hope to see you again next year for the conference.
Best,
Amanda
Guest Relations Manager
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I have stayed here twice for business trips and both times I felt comfortable, safe and well cared for. The breakfast hostess (Veronica?) was a real treat with her upbeat song and great service and personality! Rooms are good size and clean. Modern furnishings and a the complimentary breakfast does not disappoint!
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Joan C-
Thank you for your recent stay at our hotel and for taking the time to post on our TripAdvisor page. I am happy to hear you had an enjoyable stay. Thank you especially for mentioning Veronica. She is a wonderful person and a valued employee.
Best,
Amanda
Guest Relations Manager
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