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All 169 Chicago hotels

Springhill Suites Chicago Downtown / River North

410 North Dearborn Street, Chicago, IL 60654
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Ranked #71 of 169 hotels in Chicago
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A recent review
5 of 5 stars reviewed 5 days ago
jenuine10 Windsor, Canada
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555 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Windsor, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

What an amazing hotel! Service was exceptional- everyone from front desk staff, managers, housekeeping to breakfast staff. We looked forward to our amazing breakfast seeing Veronica's smiling face every morning. They made sure we had ample towels, blankets, pillows and toiletries for my family of 5. On our last morning we had to leave by 6am abd even though breakfast... More

Was this review helpful? Yes
michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Have stayed here, or the RI that it shares building with, several times. Very friendly staff at front desk and breakfast buffet. Lots of families stay here, so be ready for loud crowds at breakfast starting around 9 (early eaters will have quiet experience). Lower floors facing Dearborn get a lot of noise late at night, with fire station close... More

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the very nice 4-Star review! I am glad you enjoyed your stay on multiple occasions! We look forward to your next stay! Sincerely, Dan Harwood AGM More

New York City, New York
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Normally, we would stay in a Marriott but it had been booked for the 5 days that my boyfriend needed for business. I wouldn't say that the hotel is worth what we paid for it, but the room was fairly comfortable. Pros: - Large room - Swimming pool and gym in good condition - Good location, walking distance to many... More

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for taking the time to review our hotel. I truly am sorry the stay was only average. We truly want each and every guest to have a memorable stay with us. We hope you decide to choose us again the next time you are in the downtown area! Regards, Dan Harwood More

Pewaukee, Wisconsin
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean and comfortable. All staff was friendly and went out of their way to greet us. Our room was cleaned and replenished in the 20 minutes we were downstairs having breakfast. Many great restaurants close by.

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the very nice 5-Star review! I am so glad you two had a wonderful experience at our hotel! We hope to have you back! Sincerely, Dan Harwood AGM More

Montreal, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall good location and great welcoming staff. We were 3 adults in a bright and roomy corner room, upper floors. Very nice for 3 friends traveling together and wanting to have their own beds (2 doubles + 1 sofa bed). Jacuzzi and pool are common to Springhill and Residence Inn, but were never too crowded. Too bad you cannot access... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the wonderful 4-Star review! I am so glad you enjoyed your stay and your experience in wonderful Downtown Chicago! We are truly glad you had a nice time and we hope to see you again! Thank you! Dan Harwood AGM More

Kristiansand, Norway
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were traveling from Norway, and booker this hotel in advance in Chicago. Great area, with lots of restaurants nearby! Just a short walk down to the river, and close to everything. The rooms were spacious and clean. I would recomend a room as high as possible, the view is amazing. I would recomend this Hotel i Chicago!

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for this really nice 4-Star review! I am so glad you enjoyed your stay here for your vacation. Thank you again and we truly hope to have you visit us again the next time you are in the city! Sincerely, Dan Harwood AGM More

Madison, Wisconsin
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here before, and this second visit was another excellent one. Higher floors have virtually no street noise, and the views are fantastic. The room was clean and modern, with a separate sink, plus a fridge and a microwave. Free wi-fi. And you're right in the heart of River North. The breakfast area was crowded during this stay, but... More

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am so glad you enjoyed your stay and truly look forward to your next visit to DT Chicago! Regards, Dan Harwood AGM More

Montgomery, IL
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family stayed 2 nights in this property for a getaway weekend. The convenience starts with the parking garage being attached to the property. Easy access to the hotel through a pedestrian walkway. Once you reach the lobby, there is actually 2 separate lobbies for 2 Marriott hotels in the same building. Springhill Suites is to the left and the... More

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for this "perfect", 5-Star review! I am so glad you enjoyed your stay here. We truly hope to have you back the next time you are visiting our great city! Thank you, Dan Harwood AGM More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff during breakfast were very friendly and extremely helpful especially Grace who attended to our every needs. I recommend this hotel for the staff. The building was a bit old particularly the slow bath tub drain.

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 4-Star review! I'm glad you enjoyed our great staff that works here. I do apologize the drain was slow. We keep an engineer on site 24/7, so if you ever need anything corrected in your room, please feel free to call the front desk . We want to make sure you have a great... More

Toledo, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

My family and I stayed the night here on July 12, 2014 for my sister's bachelorette party. HAD A TERRIBLE EXPERIENCE!! During check-out on Sunday, July 13th, the front desk clerk made a HUGE mistake and over-charged by card by over $700.00 in 3 separate charges. At first - the manager was nice to contact my bank and speak with... More

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you very much for sharing your experience of your stay at our hotel. I am terribly sorry you encountered an issue on your account. I know that this can be very upsetting and I can assure you that our hotel did everything we could to assist you on this issue. I certainly do not believe we provided "terrible customer... More

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Additional Information about Springhill Suites Chicago Downtown / River North

Address: 410 North Dearborn Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
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Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style
#13 Best Value Hotel in Chicago #24 Green Hotel in Chicago #61 Family Hotel in Chicago #72 Business Hotel in Chicago #74 Romantic Hotel in Chicago
Official Description (provided by the hotel)
The Springhill Suites Chicago River North is located just north of the Loop in the city's most spectacular neighborhood to shop, dine, and stay. It is close to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Guest rooms feature a refrigerator, microwave, plush bedding, and complimentary high-speed Internet Access. The property offers a complimentary new breakfast buffet, indoor pool, whirlpool, and fitness room. Lunch and dinner are available on-site at HUB 51, a contemporary American Restaurant. ... more   less 
Number of rooms
253

Questions & Answers

Questions? Get answers from Springhill Suites Chicago Downtown / River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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