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Springhill Suites Chicago Downtown / River North

410 North Dearborn Street, Chicago, IL 60654
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Springhill Suites Chicago Downtown / River North
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Springhill Suites Chicago Downtown / River North
Springhill Suites Chicago Downtown / River North
Springhill Suites Chicago Downtown / River North
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601 reviews from our community

Traveler rating
    275
    241
    61
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    10
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212
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The first weekend in December my 4 daughters, daughter-in-law, and myself always meet in Chicago for a girls weekend. I chose this hotel about 4 or 5 years ago and we've been staying ever since. In fact, one daughter came a month ago for a weekend with her husband and guess what hotel she chose to stay at?! I can... More 

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Farmington Hills MI
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel exactly 2 years ago and thought it was great. This time it was ok. Not awful, but definitely not deserving of the 4.5 stars showing on tripadvisor. Pros - Clean - Cheerful staff - Good location and easy to spot when walking due to the unique lighted roof - room decor seemed fresh and clean... More 

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RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you very much for taking the time to review our hotel. I am glad to hear you enjoyed both the cleanliness and friendliness of our hotel and staff. I'm sorry you had a couple maintenance issues in your room regarding both your shower and the bed. We do our best to ensure each room is ready for a guest's... More 

Costas
Contributor
16 reviews 16 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good family room (five people). Spacious and clean. Good breakfast choice. Helpful staff. Walking distance to Millenium Park, shopping area, Navy Pier, Art Institute and other landmarks. Ideal for short stay.

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Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Close to everything and only a few blocks to the River. We had a corner room facing two sides of street. Our room accommodates 3 people with a sofa bed provided. A separate sitting area and a kitchenette made our stay more comfortable. Wallgreens is only 3 blocks away and many restaurants are found nearby with a métro just round... More 

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RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am so glad you enjoyed your stay at our hotel! We hope you might get a chance to visit us again if you come back to Chicago! Sincerely, Dan Harwood AGM More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was a nice hotel and my first time staying in a Springhill Suites and I have been a Marriott rewards member for years (Silver or Gold status). This hotel was centrally located and the room was clean and had all the essentials. My problem started the morning of my departure, I called down to ask for a late check-out... More 

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RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you very much for the very nice 5-Star review! I am very sorry to hear you had issues regarding requesting of a late checkout. Unfortunately, since I was not there at the time, I can tell you that we can only give out a certain number of late checkouts each morning. This is especially important on Saturday and Sunday... More 

Milford, Michigan, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, I really can't complain about anything, with this hotel. If I did, it would be petty and nit-picking. The staff was fantastic, right from the moment we pulled up to the front of the hotel. We were directed to the self-parking around the corner, saving us $$ on valet, and left the car there all weekend. Check In was... More 

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RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

I'm so glad you had a wonderful stay on your trip to Chicago. We truly hope you get the chance to visit us again the next time you are in the Windy City! Sincerely, Dan Harwood AGM More 

Leverett, Massachusetts
Top Contributor
133 reviews 133 reviews
22 hotel reviews
318 helpful votes 318 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location for wedding party lodging... close to everything, many conveniences located nearby, including some terrific restaurants, and the gracious, helpful, accommodating staff could not have been finer. We loved our rooms facing the street - Chicago is such a lovely city! We also had a fabulous rate given the location.

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the awesome review! I am so glad you had a great stay and that our staff stood out! We stake great pride in our customer service and we are always aiming to be the best in class. We hope to see you again soon! Sincerely, Dan Harwood AGM More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Up in Chicago for the marathon and found this hotel to be very convenient. Allowed great access to all local stores on The Magnificent Mile, plus access to wonderful local cuisine. Allowed for a great weekend of fun, friends, and family.

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am so glad to hear you had a great stay and enjoyed our awesome location! We hope to have you back! Thank you, Dan Harwood AGM More 

Edmonton, Canada
Top Contributor
74 reviews 74 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this Marriott property for three nights at the end of September this year. The service was great as is usual for most Marriott hotels. This one is adjoined to the their Residence Inn property, so you do get some joint benefits. We visited Chicago for our very first time and the location was outstanding. We parked our car... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the very nice, 5-Star review! I am so glad to hear you had a great stay. Like you stated, since you are in downtown Chicago, parking will be pricey. The great news is a guest does not need a car when visiting the city. Everything is within walking distance and taxis are extremely easy to... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First time at this hotel!! It's a duel brand location incorporated with the Marriott. I am very pleased with the customer service the staff has applied. I also enjoyed the beautiful views of the surroundings buildings and it is gorgeous!! It's a wonderful location. Very clean, professional, and great atmosphere. Wonderful job to all the Bellmen, front desk clerks etc.... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! i am so happy your enjoyed your 1st experience at our dual property. I agree that our hotel is only as good as our staff. Thankfully, we have the best staff in Downtown Chicago! We thank you for your kind words and we look forward to your next stay! Regards, Dan Harwood... More 

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Additional Information about Springhill Suites Chicago Downtown / River North

Address: 410 North Dearborn Street, Chicago, IL 60654
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Number of rooms: 253
Reservation Options:
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Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago
Hotel Style:
#6 Best Value Hotel in Chicago
#22 Green Hotel in Chicago
#47 Business Hotel in Chicago
#61 Romantic Hotel in Chicago
#65 Family Hotel in Chicago

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