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Springhill Suites Chicago Downtown / River North

#68 of 177 Hotels in Chicago
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410 North Dearborn Street, Chicago, IL 60654
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Springhill Suites Chicago Downtown / River North
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Springhill Suites Chicago Downtown / River North
Springhill Suites Chicago Downtown / River North
Springhill Suites Chicago Downtown / River North
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631 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati
Contributor
18 reviews 18 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We scheduled a last minute business trip to Chicago and the Springhill was one of the only downtown hotels with rooms available. (There was a huge conference in the city.) The cost per room was exorbitant. I had a king size room and it was like any other king size room at a Springhill - spacious and very comfortable. I... More 

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Highland, IN
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Pro: Good, solid Springhill Suites. Con: No ice machine! Pro: Near many restaurants, bars, and nightclubs. Con: Near many restaurants, bars, and nightclubs. We got an "upgraded" room right over a nightclub that was open until 3 a.m. - Rowdiness did not calm down both Friday and Saturday nights until 4 a.m. Terrible lack of sleep both days. Ask for... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for taking the time to review our hotel regarding your stay. I am truly sorry you did not have an enjoyable experience due to noise from outside the hotel. Some guests are more sensitive to noise than others. This is generally the case for most hotels in a downtown market. I truly hope you enjoyed the rest of... More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our Family's Favorite place to stay in Chicago - I almost don't want to write about it so you all won't find out and spoil our fun LOL! We have been staying at this hotel during family visits since 2012. The management and staff are consistently helpful and friendly, no matter the season. The breakfast staff (Miss V and Glenda)... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am so glad you had a perfect stay with us! We are glad to hear we are now the Davis' Family #1 pick when visiting Chicago. We look forward to seeing you again. Sincerely, Dan Harwood AGM More 

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a Conference ... top notch ... busy place ... busy city ... busy people. Under construction while I was here ... didn't even notice. The rooms are stellar. Updated/modern- nice couch, plenty of room for Karate. The TV is great. Bathroom is fantastic - nice shower, granite and tile. View of my hotel room was nothing amazing... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the nice review! Your title made me smile! I'm glad you had a very nice stay in our great City. We hope we are now your "go-to" hotel when visiting Chicago. We look forward to your next stay! Sincerely, Dan Harwood AGM More 

Melrose
Top Contributor
67 reviews 67 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were 4 adults in a double room with a sofa bed. The room got a little crowded if we stayed in too long, but we didn't stay in too often. Good location and good access to CTA. Employees were very friendly and helpful. Breakfast was less than inspiring, but at least it was free. Only thing I was unhappy... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the very nice review! I am glad you enjoyed your stay. We still serve coffee 24/7. Please make sure to ask the front desk for the coffee location and they will be able to assist. Thank you again and we hope to see you soon! Sincerely, Dan Harwood AGM More 

Bettendorf, Iowa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed in hotels around the world and this has to be the noisiest ever. We were placed in a room on the 21 floor at the north end of the building. It is like the windows act as drum heads to the city noises. Additionally, the central fire station and ambulance station is just around the corner and... More 

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RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

I'm truly sorry to hear that you felt our hotel was noisy. There is a fire station a block away that will have sirens go off now and again. This fire station effects every hotel in DT Chicago. We generally do not have much noise complaint from outside noise, especially on a high floor room. Sometimes the windows in our... More 

Kitchener, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stayed here for three nights last summer for a girls trip. The staff were great - when they heard it one of us were celebrating their 30th birthday, they sent up champagne and chocolate to the room. Location and room size were good, though the rooms were a little dated compared to other Springhill Suites I've stayed at. Overall, a... More 

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RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the very nice review! I am so glad our staff made a very good impression during your stay. We truly hope to have you back at our hotel again! Thanks and we look forward to your next stay! Sincerely, Dan Harwood AGM More 

Saskatoon, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2015

We stayed 6 nights while my wife was attending a conference. The location was only a 5 minute walk from the light rail station, so we didn't have to take a taxi to or from O'Hare Airport. The early check in was helpful, so we had time to get our bearings & discover the best way to get to and... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 4-Star review! I am glad you enjoyed your stay! We truly look forward to your next visit! Sincerely, Dan Harwood AGM More 

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 1, 2015

We had a great stay at Springhill Suites recently as we were able to check into our room early and it was within walking distance of the theatre district, great restaurants, the Magnificent Mile and Millennium Park. We had a king bed suite that was quite large with just the two of us. The employees at Springhill were very friendly... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am happy to hear you had a great stay at our hotel. We hope to see you again soon! Sincerely, Dan Harwood AGM More 

Matthews, North Carolina
Top Contributor
57 reviews 57 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 26, 2015 via mobile

I stayed here for 4 nights and it was terrific! The workers there are so pleasant and friendly. The rooms were modern and well appointed. The breakfast was extensive, varied and fresh. The gym was very good. The pool seemed decent and the whirlpool had way too much chlorine in it (nobody's perfect). The price during Feb was great and... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the 5-Star review! I am glad you had a very nice stay at our hotel and made sure you had a "great experience." We truly hope we get the opportunity to have you back at our hotel. Regards, Dan Harwood AGM More 

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