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Springhill Suites Chicago Downtown / River North

#67 of 178 Hotels in Chicago
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410 North Dearborn Street, Chicago, IL 60654
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Springhill Suites Chicago Downtown / River North
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Springhill Suites Chicago Downtown / River North
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669 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Essexville, Michigan
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an Excellent hotel. The Hotel staff was excellent, pleasant helpful in many ways, They were knowledgeable about directions and able to assist with local restaurants, locations and menus . Onsite parking included in our package. Great selection for breakfast. Great location. We were in walking distance to go to park, navy pier, John Hancock building etc.

Was this review helpful? Yes 2
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for this nice 5-Star review! I'm very pleased to hear you had a great vacation at our hotel! Regards, Dan Harwood AGM More 

London
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent three nights here over 4th July weekend, and were happy with our choice of hotel. Centrally located, car parking linked directly through a walkway, clean well-equipped room, polite staff, lovely pool on 27th floor with views, good included breakfast. Can't think of anything else I'd want or require from a hotel? Oh, and they also gave little gifts... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I'm happy to hear you had a great stay! We look forward to your next trip to the Windy City! Sincerely, Dan Harwood AGM More 

New Jersey
Level Contributor
140 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there July 14th and was upgraded to a corner room because I'm an elite member. The bedroom was neat but small. The coach an desk area was more spacious. It didn't look renovated. It looked like a average hotel not anything I would look forward to staying at. The location was convenient and close to the Merchandise Mart and... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for reviewing our hotel. I'm glad you enjoyed your stay. I'm sorry you did not feel our hotel suite was anything special. Basically, the renovation means that the rooms was completely redone. This included new flat screen tvs, new and upgraded mattresses, new couch, new carpet, new paint, new chairs, etc. I truly hope everything was very comfortable... More 

Thousand Oaks, California
Level Contributor
118 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Husband, teen son and I spent four nights at Springhill Suites over 4th of July, Grateful Dead weekend 2015. Made reservations six months in advance as the city was sold out of rooms. Committed to a premium price for these rooms and were feeling lucky just to have a place to stay. We were absolutely delighted with our stay. Though... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the great review! I hope you had an amazing time at the concert! Sincerely, Dan Harwood AGM More 

Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location - close to Grand-State Red Line Subway that take you to the Cubs (north) or White Sox (south) stadiums as well as to the Museum Campus and Soldier Field Stadium. The hotel personnel was excellent from Neil and the guys as the front door, the ladies in the front desk, Veronica at the breakfast area, and Maria in... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the 5-Star review! I am so happy to hear you had a great stay at our hotel! Sincerely, Dan Harwood AGM More 

Cambridge, OH
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Super nice staff, comfortable rooms, great view from 26th floor! Fitness center is on 27th floor and open 24 hrs. Pool is little but hot tub is nice. Free breakfast is amazing - we had eggs, sausage, bacon, hashbrowns, juices, coffee, english muffins, bagels, make your own waffles with syrups, toppings and whipped cream, muffins, cereals and doughnuts! Location is... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the 5-Star review! I'm truly happy you had a great time over 4th of July! Regards, Dan Harwood AGM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed at Springhill for 5 nights in July, 2015 during the Grateful Dead concerts. Most things were fine although they certainly exercised the laws of "supply vs. demand" charging $550.00 for some of the nights over the holiday weekend. However the thing I found most distasteful was when they would not extend us a late checkout without a fee.... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

I truly appreciate you taking the time to share your experience during your stay a the SpringHill Suites Chicago DT River North. I'm very sorry to hear you felt our hotel had "bad customer service" due to not receiving a late checkout. I would like to explain a few things that may help understand why we cannot always grant a... More 

Boynton Beach, Florida
Level Contributor
282 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So stayed here for a quick trip through. It's right downtown (south part of River north) and that means two things, it cost $50 to park your car there overnight, and it's right in the middle of everything (have to take the good with the bad I guess). It shares the tower with a residence inn. I like this particular... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for staying with us. I'm very happy to hear you had a great stay and enjoyed our clean and friendly. I'm sorry you do not like the set up of our room. In a downtown location, our suites are actually much bigger than most rooms you'll find in Chicago. Our suites also have a microwave, mini-fridge, & wet... More 

Ewing, New Jersey
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is right in the middle of everything in Chicago. If coming to town for business or leisure and are staying downtown this is a very nice option. Just like the number of restaurants in Chicago being big, the number of hotels is just as big. The hotel's facilities are all well kept and the staff couldn't be nicer.... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the 4-Star review! I'm glad you had a positive stay at our hotel! Sincerely, Dan Harwood AGM More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of five was very comfortable. Our kids couldn't believe this hotel is only rated as 3 stars. They felt that it was as luxurious as a 4 star hotel. We just visited Chicago for the Fourth of July. Check in was quick. Our room had two double beds and a pull-out sofa. Our room number was 2025 with... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the positive review! I'm glad you like our updated suites. We hope to have you back! Sincerely, Dan Harwood AGM More 

Hotel Review Summarization

What travelers say

  • Very clean(10)
  • Great location(5)
  • Free breakfast(3)
  • King bed(3)
Questions? Get answers from hotel staff and past guests. Ask a question

244 photos of this hotel

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Hotel & grounds (8)
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