This hotel was incredible for our visit to Chicago. The staff was so friendly - from the front desk clerks, to the housekeeping staff, to the staff serving breakfast. Our room was perfect for a family - two beds in one area and another pull out sofa bed in the living area. The kitchenette was so convenient - small refrigerator... More

I stayed 2 nights checking out May 9th, 2013. Stayed in room 721 which is directly above a nightclub. I could hear the base from the club through my Bose headphones till 2:00 in the morning. I did not complain to mgt as the music was not there on Tuesday night. However, it was overwhelming on Wednesday night. The problem... More

Getting good value on a hotel in Chicago can be a challenge. This hotel offers a lot for the money. The location is great, the rooms are good sized for Chicago, and the free breakfast was a step up from most similar offerings. Very clean and comfortable. The only reason it doesn't get an Excellent rating is that I didn't... More

Nice property located close to downtown attractions, with nice views of the city. Staff very friendly, rooms are clean and spacious for a downtown hotel. Room service provided by Hub 51 restaurant - excellent!

Good, central location for us to stay during a visit to do college campus tours. We normally stay a Marriott, but we were only staying for one night and there was such a significant price difference. We gave Springhill Suites a shot. We were pleasantly surprised! An indoor parking garage is connected via a 2nd floor walkway and was reasonably... More

Wow - this was my first time in a Springhill Suites, and I can say that I was truly impressed. The front staff couldn't do enough for us, and usually I'm not the type to have to ask for things from housekeeping and front desk staff, but for this trip, we made a few requests, which were all handled promptly... More

Stayed at this property following a wedding in the Chicago area. Rate was excellent and the location could not be beat. Walking distance to so many great Chicago attractions. The view was excellent! Separate Living Area from Bedding area - but just a room divider not separate room with full walls and a door. Hotel and Room had a lot... More

I usually stay at the full service Marriott, but there was such a price difference on a recent three day trip. The Springhill Suites was less than half the price. It will be my go-to hotel in Chicago from now own. The desk clerks couldn't have been any nicer or more professional at check-in. I was early, so my room... More

The price was hard to beat. The rooms are adequate, but sparsely/cheaply furnished and utterly charm free. The breakfast is a nice touch. Staff are extraordinarily friendly and helpful (the best part of staying here in fact). Guest-room windows are large, which is a good thing because unless your face and phone are pressed up against one, forget about a... More