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All 167 Chicago hotels

Springhill Suites Chicago Downtown / River North

410 North Dearborn Street, Chicago, IL 60654
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Free Breakfast
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Springhill Suites Chicago Downtown / River North
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87%
Ranked #69 of 167 hotels in Chicago
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
travelbug2265 Bloomfield Hills, Michigan
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495 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bloomfield Hills, Michigan
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We found the hotel very clean and freshly updated. Our room was located on the 18th floor and had a nice partial view of Lake Michigan. Hotel is within walking distance to many of Chicago's main attractions. We used SpotHero for parking which was very easy and a short walk from the hotel at a fraction of the price.

Was this review helpful? Yes 3
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for the very nice review. I am so glad you enjoyed your stay while visiting downtown Chicago. We truly hope to have you back as our guest again! Regards, Dan Harwood AGM More

Charlottesville, Virginia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this hotel by accident when moving our daughter to SAIC her Freshman year. We've stayed here at least 15 times with a combination of family & business travel and are always happy with the experience! We've even gotten to know one of the people who work the breakfast shift, Veronica… She's a treat to watch interact with other... More

Was this review helpful? Yes
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for your wonderful review and even more importantly, thank you so much for you continued loyalty at our property! We truly appreciate you choosing our hotel each time you are ind the DT Chicago area! We look forward to your next stay! Regards, Dan Harwood AGM More

Charlotte, North Carolina
Top Contributor
83 reviews 83 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Spring Hill Suites and the Residence Inn are in the same building. They share both the same parking lot and the same elevators from the street. The difference is the rooms at the Residence are much nicer. The staff (although they may share that as well) was much more helpful at the Residence than the Springhill Suites, and saving... More

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Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

I am deeply sorry you did not enjoy your stay at our SpringHill Suites as much as you have enjoyed your stay at our Residence Inn. This is one of the reasons Marriott has so many different options in hotels for our guests. Each guest has different preferences and has specific likes and dislikes about their rooms. Although the SpringHill... More

Oshkosh, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hotel located right by the House of Blues. We wanted walking distance for a concert we went too at House of Blues with a reasonable rate. The hotel was great. Very clean and the staff was wonderful. Will be staying again at this hotel when visiting Chicago.

Was this review helpful? Yes
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you very much for the very nice, 5-Star rating! Our hotel strives to be the cleanest and friendliest hotel in downtown Chicago. I am so happy to read you mentioned both of these items in your review! Thank you again and we hope to have you back soon! Sincerely, Dan Harwood AGM More

Sylvania, Ohio
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Got a great deal on this hotel. originally was only going to stay one night in Chicago, but later decided to stay for another. Booked another hotel for the 2nd night because prices had gone up. When I checked into this hotel and asked about second night rate, they gave me a rate $20 less than the hotel I was... More

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Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for this excellent 5-Star review! I am so happy we are now your 1st choice when visiting the area! Thank you also for the kind words about our Front Desk Agent, Josh! I'll make sure he is recognized for his excellent service. Thank you and we look forward to your next visit! Sincerely, Dan Harwood AGM More

Grand Rapids
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2014

It's been a few years since we've staying downtown Chicago because we can't usually find a room which will fit our family at a price we can afford, so we were thrilled when we found the Springhill Suites River North. The self-park garage was convenient and attached to the hotel. Every staff person we saw the entire weekend was VERY... More

Was this review helpful? Yes 1
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for this wonderful review! I am so happy you found the perfect hotel for your family. We hope to have you back at the hotel the next time you are in the River North location! Sincerely, Dan Harwood AGM More

charleston, il
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 25, 2014

Stayed two nights at Springhill Suites...great location, very reasonable rates for River North area, close to restaurants/eating establishments of various price ranges...and only three blocks west of Magnificent Mile...hotel was clean, fairly spacious room with separate seating area providing couch, coffee table, desk...bathroom has a separate shower/toilet enclosed space...lavatory is open to the bedroom...but allows for bathing privacy while lavatory... More

Was this review helpful? Yes
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you very much for the nice review! I am so glad you enjoyed your stay. I'm glad our management/security was able to take care of the noise complaint you had late at night. We do our best to ensure each and every guest has a restful night's sleep and enjoys their stay. Thank you again and we hope to... More

Lake Villa, Illinois
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2014

Went down to the city for a girls weekend. I asked for early check in and was able to be in my room by 1:15pm. The staff at the front desk was very pleasant and very efficient. Room was clean and very nice. Can't beat the location though. Close to great restaurants and events. Cabs easy to get. We really... More

Was this review helpful? Yes
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much much for the very nice 4-Star review! I am so happy to hear you enjoyed your stay! You are correct that this hotel can be very busy at times for breakfast. Our staff does a very good job at refreshing breakfast throughout, so I am very sorry our breakfast items were not refreshed in time during... More

Rockford, Illinois
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed February 19, 2014

This hotel shares one building with Residence Inn. Pictures nice but don't be fooled. The desk attendant "baldy" couldn't suggest any places to eat, "Its Friday and Valentines Day, order carry out. Then started sneezing and said "It's you!" rudely while he backed away.( We found a place with no waiting after stopping at an Irish pub.) Baldy was on... More

Was this review helpful? Yes
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you for taking the time to review our hotel. I'm very sorry you did not enjoy your stay. Each associate lives the mission of being " the cleanest and friendliest hotel in downtown Chicago." I'm very sorry you thought our service was rude. We took great preparation the days prior to Valentines' Day to locate restaurants that had availability... More

Oshkosh, Wisconsin
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2014

Booked thru springhill hotel website, upgraded to high floor with great view, two double beds. Very nicely decorated and spacious. computer desk with ergonomic chair, pull out sofa sleeper, microwave with sealed paper plates and sealed cutlery, frig, full tub and shower and stool in bath with sink area outside. Loved the lightweight white duvet bed linens and plush bath... More

Was this review helpful? Yes
Dan H, Manager at Springhill Suites Chicago Downtown / River North, responded to this review

Thank you so much for the wonderful 5-Star review! I am so happy to hear you and your daughter enjoyed the stay. Our mission at this hotel is to be the "cleanest and friendliest" hotel in downtown Chicago. I had to smile as soon as I read the title of your review! I'll make sure I forward this review to... More

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Additional Information about Springhill Suites Chicago Downtown / River North

Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago
Springhill Suites Chicago Downtown / River North Hotel
Springhill Suites Chicago
Springhill Suites Chicago Downtown
Address: 410 North Dearborn Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
#19 Green Hotel in Chicago
#56 Business Hotel in Chicago
#58 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Springhill Suites Chicago River North is located just north of the Loop in the city's most spectacular neighborhood to shop, dine, and stay. It is close to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Guest rooms feature a refrigerator, microwave, plush bedding, and complimentary high-speed Internet Access. The property offers a complimentary new breakfast buffet, indoor pool, whirlpool, and fitness room. Lunch and dinner are available on-site at HUB 51, a contemporary American Restaurant. ... more   less 
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