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Springhill Suites Chicago Downtown / River North

410 North Dearborn Street, Chicago, IL 60654
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Springhill Suites Chicago Downtown / River North
Ranked #56 of 164 hotels in Chicago
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399 reviews from our community

Traveler rating
    193
    150
    39
    10
    7
See reviews for
Families
138
 
Couples
68
 
Solo
30
 
Business
107
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2013 NEW

I stayed for 2 nights with a friend who travels to Chicago regularly and stays here every time. The location is very convenient for downtown, just a few minutes from 2 of the CTA train stations, the Loop, and the Magnificent Mile. The hotel was clean and comfortable, and the staff were helpful and courteous. There's an average size pool... More

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Boerne, TX
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

This hotel was incredible for our visit to Chicago. The staff was so friendly - from the front desk clerks, to the housekeeping staff, to the staff serving breakfast. Our room was perfect for a family - two beds in one area and another pull out sofa bed in the living area. The kitchenette was so convenient - small refrigerator... More

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Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 15, 2013

What a great review! We are so happy you and your family were very comfortable at our hotel. Thank you! More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 9, 2013 via mobile

I stayed 2 nights checking out May 9th, 2013. Stayed in room 721 which is directly above a nightclub. I could hear the base from the club through my Bose headphones till 2:00 in the morning. I did not complain to mgt as the music was not there on Tuesday night. However, it was overwhelming on Wednesday night. The problem... More

Was this review helpful? Yes
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 15, 2013

Thank you for the review. I apologize for the noise you experienced from the night club near by. We are in the process of addressing this issue with the owners and managers of that night club. Everyday we are always 110% focused on providing the best service and accomodations for our guests. And it upsets us when an external issue... More

Seattle
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 7, 2013

Getting good value on a hotel in Chicago can be a challenge. This hotel offers a lot for the money. The location is great, the rooms are good sized for Chicago, and the free breakfast was a step up from most similar offerings. Very clean and comfortable. The only reason it doesn't get an Excellent rating is that I didn't... More

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Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 15, 2013

Thank you for the review. Hopefully next time you can enjoy everything we have to offer so we can get that excellent review! We are confident you won't be disappointed. Can't wait to have you back in the future. Thank you Jon Gustin Assistant General Manager More

Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

Nice property located close to downtown attractions, with nice views of the city. Staff very friendly, rooms are clean and spacious for a downtown hotel. Room service provided by Hub 51 restaurant - excellent!

Was this review helpful? Yes
See 2 more reviews by Wink27 for Chicago
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 15, 2013

Excellent! What a great review! Glad to hear everything was great! Thank you Jon Gustin Assistant General Manager More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Good, central location for us to stay during a visit to do college campus tours. We normally stay a Marriott, but we were only staying for one night and there was such a significant price difference. We gave Springhill Suites a shot. We were pleasantly surprised! An indoor parking garage is connected via a 2nd floor walkway and was reasonably... More

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Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 15, 2013

Thank you for the excellent review. I am sorry the pool size was small for you but hopefully you enjoyed the view from the pool room. Thank you again for the review and we look forward to having you again. Jon Gustin Assistant General Manager More

New Fairfield, Connecticut
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 3, 2013

Wow - this was my first time in a Springhill Suites, and I can say that I was truly impressed. The front staff couldn't do enough for us, and usually I'm not the type to have to ask for things from housekeeping and front desk staff, but for this trip, we made a few requests, which were all handled promptly... More

Was this review helpful? Yes
See 2 more reviews by Nancy B for Chicago
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 4, 2013

Thank you for the review! It was our pleasure to serve you! Hopefully we will have you and your friends back at our hotel sooner than later. Jon Gustin Assistant General Manager More

Jacksonville, Florida
Top Contributor
72 reviews 72 reviews
66 hotel reviews
Reviews in 52 cities Reviews in 52 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 30, 2013

Stayed at this property following a wedding in the Chicago area. Rate was excellent and the location could not be beat. Walking distance to so many great Chicago attractions. The view was excellent! Separate Living Area from Bedding area - but just a room divider not separate room with full walls and a door. Hotel and Room had a lot... More

Was this review helpful? Yes
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 3, 2013

Thank you for the review. We are definitely in the heart of everything Chicago has to offer. Thank you again for staying with us. Jon Gustin Assistant General Manager More

Atlanta
Top Contributor
71 reviews 71 reviews
71 hotel reviews
Reviews in 61 cities Reviews in 61 cities
251 helpful votes 251 helpful votes
5 of 5 stars Reviewed April 27, 2013

I usually stay at the full service Marriott, but there was such a price difference on a recent three day trip. The Springhill Suites was less than half the price. It will be my go-to hotel in Chicago from now own. The desk clerks couldn't have been any nicer or more professional at check-in. I was early, so my room... More

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See 2 more reviews by CJKatl for Chicago
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 3, 2013

Thank you for the review. Yes we are a limited service hotel but we want to treat our guests as if it is a full service hotel. Glad to hear your experience was great and we exceeded your expectations. We look forward to your future stays with us. Thank you Jon Gustin Assistant General Manager More

Ocala, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 23, 2013

The price was hard to beat. The rooms are adequate, but sparsely/cheaply furnished and utterly charm free. The breakfast is a nice touch. Staff are extraordinarily friendly and helpful (the best part of staying here in fact). Guest-room windows are large, which is a good thing because unless your face and phone are pressed up against one, forget about a... More

Was this review helpful? Yes
See 4 more reviews by Maximtoo for Chicago
Jon G, Manager at Springhill Suites Chicago Downtown / River North, responded to this review
May 3, 2013

Thank you for the review. Glad to hear the service was the best part of your experience with us. I am sorry to hear your cell phone reception was weak in your room. I know with all the high rise concrete buildings around the signals can get weak. Thank you Jon Gustin Assistant General Manager More

 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Very clean(17)
  • Great location(17)
  • Would definitely stay(10)
  • Free breakfast(10)
  • Friendly and helpful(9)
  • Hot tub(7)
  • Red line(7)
  • Front desk staff(5)
  • Top floor(4)
  • Magnificent mile(4)

Additional Information about Springhill Suites Chicago Downtown / River North

Address: 410 North Dearborn Street, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Suites Swimming Pool
Hotel Style:
#13 Best Value Hotels in Chicago
#14 Onsen Hotels in Chicago
#42 Business Hotels in Chicago
#54 Family Hotels in Chicago
Price Range: $$
Official Description (provided by the hotel):
The Springhill Suites Chicago River North is located just north of the Loop in the city's most spectacular neighborhood to shop, dine, and stay. It is close to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Guest rooms feature a refrigerator, microwave, plush bedding, and complimentary high-speed Internet Access. The property offers complimentary breakfast, indoor pool, whirlpool, and fitness room. Lunch and dinner are available on-site at HUB 51, a contemporary American Restaurant. ... more   less 
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Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago
Springhill Suites Chicago Downtown / River North Hotel
Springhill Suites Chicago
Springhill Suites Chicago Downtown

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Springhill Suites Chicago Downtown / River North
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