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Extended Stay America - Champaign - Urbana

2.5 of 5
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610 W. Marketview Drive, Champaign, Champaign-Urbana, IL 61820
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Extended Stay America - Champaign - Urbana
Best prices for: 1 room 1 guest
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Ranked #21 of 23 Hotels in Champaign
A recent review
3 of 5 stars reviewed 3 weeks ago
hikerkidz Peoria, Illinois
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21 reviews from our community

Traveler rating
    6
    6
    3
    3
    3
See reviews for
2
2
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Smelled like pesticide, dirty smoke, very unkept, hotel is not taken care of at all. There was never an attendant at the desk, they have tons of air freshness in hallways to cover the odors. We checked out early to change hotels.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding the smoke odor and the availability of the front desk staff is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will correct these issues to make sure your experience is not repeated. Thank... More 

Peoria, Illinois
Top Contributor
137 reviews 137 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 1 night, selecting this hotel for the great rate on an event weekend. We felt like the hotel provided what you paid for. We didnt have any issues with the cleanliness of the room. Everything worked. The front desk is closed from 11 pm to 7 am. We needed to check out at 530 am. We let them... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the cleanliness and location of our hotel as well as the friendliness of our night staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Farmington, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

I stay In ESA's all over the country and I have to say this was the most quiet one I've ever stayed in. The staff was friendly and the manager greeted me by name every morning. We hadn't even been introduced.

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Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that your stay with us was quiet and comfortable. I truly appreciate your comments regarding our staff as well. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the... More 

usa
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 15, 2014

I liked staying here while I was in Urbana, IL for a conference. The rooms were spacious and clean. The kitchen was well-equipped and included a microwave which I found quite useful to make myself a quick snack while working late in the night. This isn't a fancy place but covers all the basics quite well. The downside for me... More 

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Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your spacious and clean room. We also truly appreciate your comments regarding our staff being professional and friendly. Once more, thank you for posting your review. We look forward to having you visit with... More 

dizit
1 review
2 of 5 stars Reviewed May 20, 2014 via mobile

The good points first: The room was large. It not only comfortably held a queen sized bed but two desks, a dresser, and a large chair and ottoman. There was also a kitchen with a full size refrigerator, a two burner electric cooktop, and a microwave. Dishes and cutlery were also supplied. The bathroom was also quite large. At no... More 

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Manager_11525, Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you for sharing your experience with us. I’m so pleased to learn that you enjoyed our spacious suites with fully equipped kitchens at a great value. Still, I sincerely apologize for the level of cleanliness in your room. I will meet with the staff to review our cleaning procedures to ensure your experience is not repeated. If you would... More 

Knoxville, Tennessee
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2013

The staff is friendly and helpful. The rooms are fairly spacious. The "fully equipped" kitchen is a joke, but most business travelers probably only use the refrigerator and microwave anyway. The facilities are limited to a self service coin laundry...no gym, business center, pool, etc. The rate includes one thorough room cleaning and linen change per week. This is a... More 

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Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Scott - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our staff to be friendly and helpful. I'm also glad that our hotel was a good value for you while you conducted business in Champaign. Thank you for choosing Extended Stay Hotels. We hope... More 

Brussels
Top Contributor
52 reviews 52 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed May 26, 2013

Although the room has all the facilities including a kitchen, I was not amazed at all with this hotel. Everything is old and dirty. There is no cleaning or tidying the room (you have to pay extra for that). What they call breakfast is a disaster. It is hard to find someone at the reception and there is no service... More 

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Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that you were not happy with the service provided to you or the grab and go breakfast offered each morning at our hotel. In response, I can assure you that I have shared your review with my staff so we can work to improve,... More 

Denton, Texas
Top Contributor
164 reviews 164 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 15, 2013

ESA Champaign-Urbana. Overall this property is a diamond in the rough. If you have looked at any of my other reviews, you will notice that I have stayed a few ESA properties. What it is. This is an affordable hotel set up for extended stay travelers. What it is not. It is not a luxury hotel. As soon as you... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Pierce - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your accommodations while on a project here in Champaign. As well, I truly appreciate your comments regarding the staff. We work hard to ensure every guest has a great experience while staying... More 

Champaign-Urbana, Illinois
1 review
5 of 5 stars Reviewed April 15, 2013

I have been here on and off since February of 2011.Great place,great service,issues with your stay resolved promptly..great staff...great value for your money.Oh,light breakfast is available from 6-10 am.walking distance to everything..grocery,dept stores,and yeah...the mall ANDREW S.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our staff and the great service you received at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. The staff and I would like to thank you again for posting your review. We look forward to welcoming... More 

Los Angeles, California
Top Contributor
92 reviews 92 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 8, 2013

This hotel is stretching the point when they claim to be an extended stay. The room isn't really any larger than a normal hotel room with a refrigerator and two burner stove and microwave. It's really quite cramped and seems to appeal to the party set, especially on the weekends. They claim that the longer you stay, the less you... More 

Was this review helpful? Yes
Region39, Manager at Extended Stay America - Champaign - Urbana, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you were not satisfied with the room size and price. Our rooms are considered standard throughout the hotel industry. We have added the kitchen area to give our guests added value for their lodging dollars. Each room type has a rate... More 

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12 photos of this hotel

Management photos: Courtesy of the property manager

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