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Residence Inn by Marriott Champaign

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502 W Marketview Drive, Champaign, Champaign-Urbana, IL 61822
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1 room 1 adult
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Residence Inn by Marriott Champaign
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119 Reviews from our TripAdvisor Community

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Pune
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 3 weeks during my visit to Champaign during September 2015. The property is good and located near the mall which makes it a perfect location. The hotel staff was nice and polite. There are not many options for the breakfast and the social evenings options were very limited which was very disappointing and needs... More 

Helpful?
Thank Rajeev0808
Stephanie B, Manager at Residence Inn by Marriott Champaign, responded to this review

Rajeev, Thank you for taking the time to write a review and give us your feed back! Being a Marriott, we have Brand Standards we have to follow and we are trying new things for our breakfast and Mix nights (Monday-Wednesday) along with upholding our Brand Standard. We hope the next time you are with us, you will find more... More 

1 review
5 of 5 stars Reviewed January 2, 2016 via mobile

Hotel was nice, very clean. Front desk attendant was polite, helpful& informative. We checked in at 11pm & he said if we wanted to use the pool, he would let us. We didn't, but it was nice to know we had the option after driving 13 hours. Rooms are spacious like little apartments. Shower is huge, New, maintained & clean.... More 

Helpful?
Thank Katie K
Stephanie B, Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you so much for the wonderful review! We love to hear back from all of our guest on how we did. Thank you for staying with us and we hope to see you again soon! More 

Elburn, Illinois
1 review
5 of 5 stars Reviewed December 12, 2015

I stayed at the Residence Inn in Champaign for about 4 months and it was just like staying at home. The staff was extremely nice, helpful and accommodating. If I needed anything brought to my room it was done immediately and was their priority. My room was always clean each and every time I came back to the hotel from... More 

Helpful?
Thank ReviewKing90
Stephanie B, Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you for taking the time out to write us a wonderful review! We love getting all the feedback and love hearing how your stay was with us. All of us do try everything possible to make you feel at home. We hope to see you again soon!! Happy New Year from all of your friends at Residence Inn Champaign! More 

Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 19, 2015

The staff go above and beyond to make you feel like you are not just at home but part of the neighborhood. Everyone has a warm greeting for you from morning breakfast to nightly mixers. We often sit and get to know other guests, and employees too, in the evening in the homey lobby or around the outdoor fire pit.... More 

Helpful?
Thank LaJaney
Stephanie B, Front Office Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you for taking the time to give us your feedback! We love hearing that your stay was great! We all try to make all of our guest not only feel like they are at home but part of our family! It makes all of us here at Residence Inn very proud to know we all were very successful with... More 

Westfield, Indiana
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

This is my second stay at a Residence Inn recently and their new Mixx approach is working. I have stayed at a number of hotels that try this approach, unsuccessfully. Residence inn's combination of wine, beer and some hot and cold apps seem to be working. There were a number of guests just hanging out and socializing. This hotels rooms... More 

Helpful?
1 Thank mammasboy
Stephanie B, Front Office Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you so much for taking the time out to give us your feedback! We love "mixing" it up at our Mix! We love trying new things and even letting our guest pick our what we should have! We love that all of our rooms are suites on property and excited to hear you love them! We hope to see... More 

Clearwater, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 7, 2015 via mobile

We were very happy with our King Suite. A full refrigerator, microwave, stovetop and dishes, etc. in the kitchen area. Very spacious for two people. Lots of surfaces to unpack travel things and toiletries. Nice large shower with good water pressure. And fitted bottom sheets that fit the mattress (yay). Breakfast was above average. Pool looked nice but was in... More 

Helpful?
1 Thank Barbara E
Stephanie B, Front Office Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you so much for taking time out and giving us a 5 star review!! We love to hear feedback from ALL of our wonderful guest! Thank you for staying with us and we hope to see you again very soon!! Sincerely, STEPHANIE BRITTEN Front Office Manager Residence Inn by Marriott stephanie.britten@hawkeyehotels.com 217-398-0000 More 

Paris, Texas
Level Contributor
796 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 545 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

New and super friendly folks working there. Hotel is Kind of economically optimized: one toilet roll...? Breakfast closes sharp 9 and all is Kind of throw away plastics... I guess those Marriott folks know how to make money. But its location is its attraction

Helpful?
Thank FOL-1003
Stephanie B, Front Office Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you for taking the time to complete a review! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. We would... More 

The Villages, Florida
Level Contributor
265 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed October 12, 2015 via mobile

Traveling through the area yesterday, booked room for one night. Arrived and the front desk staff was very friendly, recommended several restaurants, and explained all the amenities. Room was excellent, full kitchen, very clean, and fresh smelling. I use Trip Advisor often, and this hotel was running a special offer for Sunday night. We have stayed in several other Residence... More 

Helpful?
Thank Villagesre
Stephanie B, Front Office Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you for sharing your experience with us!! We appreciate and love to hear feedback and are delighted to know that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you from all... More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 10, 2015

I couldn't be happier with my stay! The rooms were beautiful and SQUEAKY clean. We stayed for 4 nights to visit our daughter who lives in town. The housekeepers not only cleaned our room but made sure we had everything we needed. The breakfast staff was friendly and the front desk staff was reaching out just to say HI and... More 

Helpful?
2 Thank Kathy O
Stephanie B, Front Office Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you for sharing your experience with us on TripAdvisor We appreciate your feedback and are completely excited to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for... More 

Wisconsin
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 9, 2015

Booked two rooms, and two nights stay. Family was in Champaign to watch Illinois vs Nebraska game. We went tailgating and left our hotel at 10:30am, making sure that the "privacy" sign wasn't on our door. Came back to our room at 11:00pm, the bed was not made, the garbage wasn't emptied, and dirty towels weren't replaced. In other words,... More 

Helpful?
2 Thank jansixteen
Stephanie B, Front Office Manager at Residence Inn by Marriott Champaign, responded to this review

Thank you for sharing your concern. We have shared this with our Head Housekeeper and staff. As explained we can not go in the rooms when the DND sign is on the door. We will be looking into a new way to help track what time the housekeepers do go back to rooms. We do apologize for any inconvenience it... More 

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