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Holiday Inn Chicago-Carol Stream

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150 South Gary Ave, Carol Stream, IL 60188
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Holiday Inn Chicago-Carol Stream
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Holiday Inn Chicago-Carol Stream
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106 reviews from our community

Traveler rating
    31
    36
    28
    5
    6
See reviews for
28
13
9
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here overnight for a business meeting the next day. Nice hotel with a restaurant and bar. Food was good and reasonably-priced. Needed to turn the air on as it was a bit warm in my room, however it was so loud I ended up turning it off. No way I would be able to sleep if it cycled back... More 

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nj
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was great- very helpful & friendly. Rooms were clean. Everything worked well. Free internet - a little slow but not bad. The restaurant is pretty good. I had steak which was great. A prime rib sandwich - also great. Lunch & dinner are better than breakfast. I have to say, the worst thing i can say about this place... More 

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your review and praise of our staff and services. Additionally, we do appreciate the feedback on our coffee and creamers...we know this is an item that has a wide spectrum of likes and dislikes, so the feedback is important to us. Thanks again and we hope to see you soon. More 

Saint Charles, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for an overnighter and found it to be quite pleasant and comfortable but, this was during the middle of the week, so I'm sure occupancy was minimal and why I felt like I was in a library but, no complaints. Room was clean, bathroom was adequate size and the hot water in the shower was... More 

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the very complete review of our hotel. (I don't know if we could have described our facilities much better.) We appreciate you sharing and describing your experience and hope to see you the next time you are out this way; either on your next business trip, or on your own time. Thanks again. More 

Tegucigalpa, Honduras
Top Contributor
369 reviews 369 reviews
135 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed February 28, 2015

I was assigned a large two room suite. It was very spacious. Large and comfortable king bed. The adjacent room had a large sitting area, comfortable and spacious desk and a wet bar with microwave and fridge. All was nice and functional, clean and modern, well kept. The hotel has a restaurant on site, connected and accessible from within the... More 

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking to time to send in a review of your stay from over the holidays. I'm glad to see that you and your family enjoyed your visit with us and you were able to enjoy all the amenities our full-service hotel has to offer, as well as enjoy one of our suites. We hope to be your... More 

Napoleon, Ohio
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed January 23, 2015

The hotel was very clean. Staff were very friendly, even at 2am, when I arrived. The meeting room we were in, for my class, was just the right size and quiet. They served us coffee, muffins,and fruit for our snack, in the morning. The food was great at Alberto's Restaurant, inside the hotel. I had a great lunch. The staff... More 

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you so much for the detailed review of your recent visit with us. We know we "Rock", but it always better hearing it from a guest. We will ensure your praise of all areas of the hotel (including the restaurant and banquet staff) are shared with everyone here. Knowing we are pleasing our guests is always our top priority... More 

Flushing, Michigan, United States
Top Contributor
110 reviews 110 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

Had an amazing service experience from the lady at the front desk. I wish I could remember her name though. She was outstanding. As a Gold IHG Rewards Club member I was upgraded to a Junior Suite which had a fridge, microwave and a large living area. The TV was very large! What a great surprise. The bed was comfortable... More 

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your kind words and sharing your experience with your fellow travelers. We especially appreciate the praise of the staff and will ensure they hear your kind words. We hope we will see you again with us soon. More 

Top Contributor
96 reviews 96 reviews
44 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 14, 2014

What a great place. I've been in this area many times and never knew the hotel was located just off the Main Street. This hotels appears to be a bit older but it is in great shape and very well maintained. My room was clean and comfortable. The staff was very pleasant and gracious to deal with. The only downfall... More 

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your 5 Stars and great comments on both the hotel and staff. We look forward to your visiting us again, and we will gladly point you to many fine area restaurants...several within 3 miles of our hotel. Again, thank you and we look forward to your return. More 

Naples, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 29, 2014

My husband's high school class chose this venue for its reunion. It was quite satisfactory with a large room and good service for the dinner. The staff welcomed us and gave us the special rate even though we had not used their code for our reservation. The breakfast buffet was not included, but was very nice nevertheless.

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your nice words and the review of your recent visit with us. I'm glad to see you enjoyed your time with the reunion group and our staff was welcoming and provided good service. Looking forward to seeing you and your husband for your next reunion! More 

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 14, 2014

The hotel was clean and staff friendly. Room was quiet and bed was firm and comfortable. Hotel has a lounge and restaurant attached which makes it convenient, not too many choices in the area. The hotel is very out dated. The room rugs and wall paper in dire need of replacement. Major reason for the average rating.

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the review of your recent visit to our hotel. It is always nice to hear that the staff is making guests happy, you enjoyed a good nights rest, and that you found the hotel to be clean...all key elements of a good hotel visit. I hope we will see you again on a future visit to the... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 15, 2014

This place was pretty nice. Friendly, helpful staff. Clean rooms and comfortable beds. One night during my stay they had rented out one of their convention rooms to a teenage party of some type. We were told it would be over by 11pm.... it was past midnight by the time it stopped. Music was so loud it was actually rattling... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking a few minutes and sharing your experience. I apologize that our staff misinformed you of the ending time of an event in our banquet rooms. We try to be as accurate as possible with notifying our guests of events in the hotel. In regards to the charge on your credit card, I cannot really say what... More 

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