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All 2 Carol Stream hotels

Holiday Inn Chicago-Carol Stream

3.0 of 5 Hotel   |   150 South Gary Ave, Carol Stream, IL 60188
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Holiday Inn Chicago-Carol Stream
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Ranked #2 of 2 hotels in Carol Stream
A recent review
4 of 5 stars reviewed 1 week ago
Michelle P Gilman, Wisconsin
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85 people have reviewed this hotel

Traveler rating
    26
    27
    22
    5
    5
See reviews for
22
11
8
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Gilman, Wisconsin
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for a weekend in December. The location is great - right off North Avenue. The desk clerk was very friendly and accomodating. My kids loved the pool. The room was nice and clean. No complaints. We'll stay here again.

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Glad to see you were able to enjoy a weekend away with the family and the kids were able to enjoy use of the pool. Thank you for your review, as well as your praise our staffs friendliness and hotels cleanliness. I will ensure our staff see your kind words. We look forward to your next visit with us. Thank... More

Saint Jacob, Illinois
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. Reasonably priced for the area. Room was clean and very spacious. We had a king room and the bed was super comfortable and had both firm and soft pillows. There was a restaurant onsite, but we didn't eat there. And there were other restaurants a short drive away. Would stay here again if ever in the area. My... More

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HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the great review. Glad to see that you found our hotel clean and comfortable during your visit with us. Perhaps on you next visit you will give the on-site restaurant a try. While we are a full-service hotel that does not offer a free continental, I would suggest looking at our package options on a future visit... More

Hinsdale, Illinois
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 11, 2014

I enjoyed staying in the one-bedroom suite. It was very large & comfortable. Pam, the desk clerk, was kind enough to offer me an early check-in, upgraded room & a late 2 PM checkout the next day. In addition, the location of the hotel was excellent - close to shopping & major highways. The restaurant also offered a delicious meal,... More

Was this review helpful? Yes 2
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for sharing your recent experience at our hotel. I will ensure that your kind words regarding the great service you received and your delight with our restaurants food quality are shared with our staff. We appreciate your business and for sharing with your fellow travelers. Hope to see you again soon. More

Pasadena, California
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 13, 2014

This hotel is convenient and it was clean. The decor is good for the class of hotel. Staff was helpful and courteous. The beds are nice and comfortable. The only downside is the restaurant. It is definately a hotel restaurant and the food is just mediocre. I would find a different place to eat, especially breakfast. Try Egg Harbor in... More

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for sharing your thoughts of your recent visit with us. I will ensure that your kind words regarding both the hotels comfort and the great service you experienced are shared with our staff. I apologize that your dining experience did not meet these levels as well and welcome you to contact me with any further feedback to try... More

Huntington Beach, California
Top Contributor
60 reviews 60 reviews
28 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 15, 2014 via mobile

My sister and I spent the weekend visiting family during a cold spell. The staff could not have been more friendly or accommodating, from check-in to check-out. The room was an updated standard room with a coffee maker. The room was clean and the beds and pillows were very comfortable. We both loved the pillows. We did not use any... More

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Glad to see you enjoyed your visit with us. Thank you for the detailed review of both the hotel and restaurant and your recommendation of our hotel to fellow travelers. Your kind words about the friendly service you received are truly appreciated and I will ensure our staff hears of them. I hope during your next visit to our area... More

Warsaw, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

Stayed at this nice and clean holiday inn overnight for an early morning visit for the Central DuPage Hospital. Location is easy to access, and is only minutes away from the hospital, the food from the the onsite restaurant is awesome and you do not have to drive and search for another one. Had a very short but very good... More

Was this review helpful? Yes 1
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the nice comments regarding your recent visit with us. While it was short visit, I am glad to see that it was enjoyable, nice and clean. Hopefully your travels will allow you a longer visit with us in the future. Glad to see you were able to take advantage of our on-site restaurant. Thank you again. More

Southington, Connecticut, United States
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2013

Employees were very helpful, friendly and room was so clean and so nice - would have liked a separate mirror in the the bathroom for putting on make up - but enjoyed my stay very much - would stay again if the need came up for this area again.

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your kind words, both about our staff and your room. Glad to see that we were able to provide you with a clean, comfortable room, as well as friendly & helpful service. These are basics for every traveler, but especially nice when you are a little tired as well. We look forward to your return! Thanks again. More

Euless, Texas
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 10, 2013

Stayed here while in training at employee HQ. Policy hotel. Short and sweet, its old, tired and dingy and smelled of tobacco, place needs an overhaul. Its used for sales meetings and small conventions and it shows, convention people trash places. The rooms are ok, but again the design is horrible and not conducive to travelers. Power outlets were everywhere... More

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your feedback and review as it allow us the opportunity to better ourselves. I apologize that you did not find our hotel to meet your needs. We are constantly looking for ways to improve and appreciate the opportunity to make things right. While we cater to many customers for both business and conventions, we want to ensure... More

Stuart, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2013

As a Consultant and a frequent traveler my wife and I have been fortunate to have visited all the Continents and now all of our States. This last auto trip was for approx 30 days and involved over 5,000 miles. My review of excellent for the staff of the hotel and Alberto’s Restaurant by no means represents that of our... More

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the high praise of our staff. I will ensure that you kind words are passed along to them all. As I did on your departure, apologize for the disruptive night you had due to your AC unit. It is unfortunate that an issue that could have been easily solved ruined your stay. If your travels bring you... More

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013 via mobile

We stayed several nights as part of a wedding party. The beds were comfy, the room was clean, staff was so very nice. The restaurant & bar were outstanding. Bartender Dee - amazing! A very large group converged on the breakfast buffet without prior warning; kitchen & staff handled with great patience & grace. THE OMELETS ARE TOO TOO GOOD!... More

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking the time to complete a review of your visit with us. Seeing you high marks regarding our hotel, as well as the kind words of praise, will continue to encourage our staff and allow us to keep providing the great service you recently experienced. Thanks again, and we hope your travels will bring you our way... More

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Additional Information about Holiday Inn Chicago-Carol Stream

Also Known As:
Holiday Inn Chicago-Carol Stream Hotel
Holiday Inn Chicago-Carol Stream Hotel Carol Stream
Holiday Inn Carol Stream
Carol Stream Holiday Inn
Address: 150 South Gary Ave, Carol Stream, IL 60188
Phone Number:
Location: United States > Illinois > DuPage County > Carol Stream
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Carol Stream
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Chicago-Carol Stream 3*
Official Description (provided by the hotel):
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more   less 
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