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Holiday Inn Chicago-Carol Stream

3.0 of 5
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150 South Gary Ave, Carol Stream, IL 60188
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1 room 1 guest
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Holiday Inn Chicago-Carol Stream
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winston Salem, North Carolina
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel 3 times now as our son is a student at nearby Wheaton College. There is a nice indoor pool and a small but decent fitness center. The lobby and public areas are quite nice and it is easy to find a quiet spot to work. The rooms are pretty standard, up to date and... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking the time to complete a review of your recent visits with us. I'm encouraged to read that you find the staff helpful and have a pleasant stay when you are with us. It is nice to serve as your "home away from home" when you are here visiting your son at Wheaton College and we look... More 

scooterpdx
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Not a good experience. I booked this through one of those sites that do not show you the hotel until you agree to pay. For search criteria, I entered three adults and one child - my partner and our two sons, 22 and 17 (their criteria for a child) and one room. I accepted the hotel they offered and it... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

I appreciate your detailed review and apologize that you were not able to have an enjoyable visit with us. I'd encourage you and any other travelers to ensure they are comfortable with all aspects of a reservation, before agreeing to the terms and conditions of the site you mentioned. We participate in these sites as we know these bookings sites... More 

Travelers are raving about these Carol Stream hotels

Bolingbrook
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our king room was comfortable and the bed was amazing! The in room WIFI worked well and was sufficiently fast for browsing and data retrieval. We didn't use the pool but it looked very nice and well maintained. It was a hot day and the room AC worked well as did the thermostat. The hallways were quite warm and muggy.... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the review of your recent stay with us and the praise of the hotel and our staff. We are always striving to make our guests as comfortable as possible when visiting, so we appreciate your understanding that hallways can sometime become warmer due to the opening and closing or doors on those hot & muggy summer days.... More 

Ottawa, Canada
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We booked here as it was the chosen hotel for a Skilltwins Soccer Camp put on by the Addison Youth Soccer Club. It's a great little hotel with a nice pool. There is a restaurant on site that serves breakfast, lunch and dinner.

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the kind words about your stay with us. Its nice to read that you were able to enjoy the pool and restaurant while attending the Skill Twins Soccer Camp that was held in our area. Should the Soccer Twins return, or you attend another event in out area, we look forward to seeing you again. Thanks again... More 

Honolulu, Hawaii
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 16, 2015

I was here for a wedding. The hotel it self is older and it shows inside and out. The outside is typical for a hotel of this caliber, but the lobby was more modern and nice. This duality is the theme with this property some parts nice, others dated. The hotel has a rather large indoor pool and hot tub... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the very detailed review of your recent stay with us. It is always nice to read that a guest has enjoyed their visit wit us. Special thanks for the acknowledgement of our staff. We take great pride in our customer service and its great to see it had a positive impact on your stay. We look forward... More 

Columbus, Ohio
Level Contributor
103 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed July 15, 2015

We were here for tennis tournament. Rooms were clean and updated but it is an older property in style. Maids did nice job in cleaning and making flowers out of tissues and towels. Pool was large and had toys like beach balls to use. Hot tub was large too. Kids had a ball and closed down the pool every night.... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for your detailed account of your recent trip to our hotel. I am glad to see that your family enjoyed the amenities of the hotel and the fine detail our staff places on cleanliness and making you feel special in your room. I would like to apologize for your experience with our front desk staff regarding the manor... More 

Fenton, Michigan
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

This was a last min trip that we decided to go on. Son had bsbl tourny in Carol Stream IL. Glad Holiday Inn had rooms avail. Our room was on 4th fl next to the stairs, I was worried it might be too noisy - was I wrong. Only noise I heard was ppl in other rooms letting their door... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for the review of your visit with us. I'm glad to read that not only you enjoyed a clean quite room, but were able to enjoy our restaurant as well. (Perhaps the pool on the next visit) Knowing that you will look to stay with us again on the next trip this way, is greatly appreciated. Good luck... More 

Appleton, WI
Level Contributor
226 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 18, 2015

I stayed here on my drive through Illinois. Was rated well... My room was swampy. It needed a dehumidifier. The windows in the room were dirty. The hotel is like a maze and needs to be updated. I didn't eat at the restaurant because it wasn't rated well. Staff was nice offering me an umbrella since it was raining buckets.... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking to time to review your stay with us and recognizing our staff for the efforts. We appreciate the feedback and understand that the recent rains and temperatures in our area have made humidity a nightmare. We hope that we can look forward to seeing you in the future and again, thanks for sharing. More 

Hanover Park, IL
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 12, 2015

Whether you are traveling for business or a family getaway this is a great hotel. The staff is very friendly and welcoming. The hotel rooms are very clean and there is lots of room and you don't feel cramped for space at all. They have an indoor swimming pool with a hot tub which is great if your traveling with... More 

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you so much for taking the time to complete such a detailed review of our hotel. We are not only glad to read that you enjoyed your visit with us and found the hotel very clean and the staff to friendly and accommodating; we appreciate the time you took to share the experience with your fellow travelers. We hope... More 

Arkadelphia, Ar
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 3, 2015

Grateful for a hotel that was close to Wheaton College. The room was adequate though mattress very soft. Had some initial hurdles upon checking in but once settled my stay was uneventful. The on site restaurant was good and very convenient for an early am breakfast.

Was this review helpful? Yes
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this review

Thank you for taking the time to review our hotel on your recent visit with us. I'm glad to see we worked out the initial hurdles you mentioned to make your stay smooth thereafter. We will ensure the staff hears your kind words and praise of our restaurant. Thanks again and we hope to see you on your next trip... More 

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