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Centerstone Inn & Suites

1371 William Road, Carlyle, IL 62231 (Formerly Super 8 Motel Carlyle)
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Centerstone Inn & Suites
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47 Reviews from our TripAdvisor Community

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Montgomery
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 1, 2015

Overall it doesn't add up well. I give the staff a mixed review. One lady at the front desk was helpful and friendly and so was one of the maid crew. However one of the men at the front desk was unfriendly. I told him the internet wifi was dropping connections and he clearly didn't hear what I was trying... More 

Helpful?
Thank Mary V
pntr6875
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 1, 2015

I must say that the hotel is still as clean as usual which is a big plus. Although, I thought it would have been upgraded with the new owners. They desperately need new towels and pillows. We were disappointed as we thought it would have been nicer. The owners are friendly but not the same as the last owners. The... More 

Helpful?
Thank pntr6875
Mt. Vernon, Illinois, United States
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 21, 2015

We got to the hotel to discover the 2 ladies at the front desk couldn't find our reservation. We booked online. We were told "next time book directly with us, its cheaper". No, I called before booking and was told the exact same rate which was high for off season. Pool was drained, beds suck, rooms were not clean at... More 

Helpful?
1 Thank Sherry F
Farmer City, Illinois
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 18, 2015

We needed a place for one night & decided to try this place,as it was more economical than the other hotel in town.Got there and was warmly greeted by staff & noticed the place looked full. Our room was modest,but very clean & adequate,and had the usual soaps,shampoos etc. One nice surprise was a fridge in the room,plugged in &... More 

Helpful?
Thank Vikingwench
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2015

Excellent service,rooms are clean and comfortable.I visit this town two or three time in year for fishing and beautiful lake.First time i stay in this hotel it use to be super 8 before.Breakfast is good than other hotel i stay,rooms are clean,quite and comfortable.I will stay here again.

Helpful?
1 Thank mohit c
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2015 via mobile

I was contacted the day before my reservation to make sure I was coming. And when we got there the man remembered that he had called me. The check in process was easy, the bed was comfortable, the room was clean. That's all we were looking for after spending the day at Carlyle lake.

Helpful?
1 Thank Irishbudmarty
Sullivan, Illinois
1 review
3 of 5 stars Reviewed June 1, 2015

Arrived at hotel and had to pay more than online price stated. Walked into room and the bedsheets were outdated, boogers on the wall, and what appeared to be vomit on wall. Then when toilet was flushed it began to make horrible noises in water pipes. Overall this stay was what we needed for a night of sleep, but I... More 

Helpful?
Thank Kasie H
pntr6875
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 19, 2015

I loved the last owners and since I traveled there twice a year pretty mcuh alone and felt very comfortable with them. It has been sold to new owners and hopefully improvements will be made. The new owners rep is very nice and they are concentrating on cleanliness which is great since they are the cleanest in town in my... More 

Helpful?
Thank pntr6875
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 21, 2015 via mobile

I work construction and stay in hotels on a weekly basis. With that being said this was the most uncomfortable bed I've ever had and the pillows were worthless. I stayed one night and then checked out to move to Greenville. The hotel manager still charged me for two nights due to their 24 hour cancellation policy? I can understand... More 

Helpful?
1 Thank Tspil
Illinois
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 15, 2015

The hotel started out as a Super 8 and is now a Centerstone Inn and Suites. The couple who manages the hotel are very friendly. The hotel itself is clean and well kept. The continental breakfast is your standard with two cold cereals, a waffle machine, rolls, fruit and yogurt with coffee and juice. If you are looking for something... More 

Helpful?
Thank Go24win
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