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All 13 Carbondale hotels

BEST WESTERN Saluki Inn

2.5 of 5 Hotel   |   801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
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82%
Ranked #2 of 13 hotels in Carbondale
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93 people have reviewed this hotel

Traveler rating
    52
    24
    5
    8
    4
See reviews for
37
12
5
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has met or exceeded our expectations twice now as we have been traveling down to deal with our eldest's impending college start. This hotel is fabulous. The staff are extremely friendly and professional. The breakfast bar is great and had plenty to choose from. I'd recommend this to any family of 5 who would travel to this area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words about our hotel! We are so happy that we were able to exceed your expectations! I hope that you can visit us again soon. If there is anything else we can do for you on your next stay please let us know! Thanks again, Katelyn Moon Front Office Manager More

Streator, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were visiting my daughter who attends SIU and had no complaints about this B.W. whatsoever! Very clean....fresh bedding, clean bathroom along with a very friendly staff.I will definitely stay here again. Also very close to campus.

Review collected in partnership with Best Western

Was this review helpful? Yes
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words about our property! We are so glad we would meet all of your standards. We hope to see you again soon and if you need anything during your next visit please let me know! Hopefully you can come back to see your daughter again soon as well! Go Salukis! Katelyn Moon Front... More

Evansville, Indiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this was a nice hotel but the sheets were really old and had lots of pills. Bugged me. Pool was kept nice and warm and the breakfast was very good. There was a baseball team staying at the same time and either these were very polite boys or the hotel was pretty soundproof because I didn't hear a peep... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your review on our property. I am sorry that the sheets were not as comfortable as you would have liked. This will not happen again, and if it does please let the front desk know and we will change your sheets immediately! Thank you for your business and we hope to see you again soon!... More

Springfield, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were doing a student visit to SIU. I thought the hotel was clean, the breakfast was good and the staff was wonderful. There is a Kroger next door a Walmart across the street. A mall also across street. We went to a Chilies that was about 1/2 mile away. The mall has a place called Garfields that's nice. There... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for your kind words about our hotel! We hope that we can meet all your exceptions on your next stay! If there is every anything you need when you stay please feel free to let me know! Thanks again, Katelyn Moon Front Office Manager Best Western Saluki Inn (618) 351-6611 More

1 review
4 of 5 stars Reviewed 4 weeks ago

Friendly and welcoming staff and commendable service and overall excellent experience! Paid about the right price in this rural part of Southern Illinois, competitive and compatible with hotels locals -- so all in all, came away feeling very satisfied. The kind gestures from staff made a big difference and a lasting impression!

Review collected in partnership with Best Western

Was this review helpful? Yes
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for the kind review! We appreciate your business and hope you choose to stay with us again soon! We hope that we met all of your needs and if you need anything else please let us know! Hope to see you again soon! Katelyn Moon Front Office Manager BEST WESTERN Saluki Inn (618) 351-6611 More

Springfield, IL, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was very clean, the staff was friendly and attentive. It was a great experience. First time in Carbondale and will definitely stay here again. Walking distance to restaurants and shopping. Greeted at the checkin desk with hot cookies fresh out of the oven....just like home.

Review collected in partnership with Best Western

Was this review helpful? Yes
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind review. We are so glad that we were able to meet all of your needs. We take pride in our family atmosphere! We hope that next time you come visit the lovely area of Carbondale you stay with the Best Western again. Thanks again! Katelyn Moon Front Officer Manager BEST WESTERN Saluki Inn... More

Jacksonville, Florida, United States
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 10, 2014

We stayed her for almost a week when working to settle my brother's estate. The staff knew why we were there and went out of their way to ask how we were doing each night. They offered free cookies and a listening ear. The breakfast was different each day and the morning staff kept the food well stocked. The rooms... More

Was this review helpful? Yes
Ashley P, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind response. It means the world to us that you enjoyed your stay as much as you could. I know that it was a hard time for you and your family and I am glad we could meet all your needs. If there is anything that I can do to accommodate your next stay... More

Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014

The Best Western is the best place in Carbondale. The room are always very clean and very comfortable. The staff are always smiling and very friendly. They will do anything that they can to make your stay even better. The location is excellent. It is close to many restaurants and the mall. As a travel nurse, I spend many nights... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Ashley P, Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for the wonderful review on TripAdvisor. We appreciate your positive feedback from your most recent stay, and we appreciate you taking the time to let us know your comments. We strive each day to make each guest feel comfortable and because you recognized our efforts we are thrilled you had a nice stay. We look forward... More

Carbondale, United States
1 review
5 of 5 stars Reviewed March 2, 2014

Happy with hotel and location. Plenty of things to do in the town. Very near to SIU campus. Reported a closet door problem and it was corrected within a couple of hours. This hotel is located in an area where there are plenty of stores and restaurants. We would definitely stay here again if our kid ends up going to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Ashley P, Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your response! Your business is very important to us. If you even have any questions or concerns please contact me. I hope that your next stay is as enjoyable as your last! Thanks again, Katelyn Moon Assistant Manager (618) 351-6611 More

Marion, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

My husband & I stayed here & the staff were so pleasant & helpful. The rooms were very clean & beautiful & all the amenities were in working order The beds were also very comfortable, had an excellent night of sleep. We would definitely stay here again

Review collected in partnership with Best Western

Was this review helpful? Yes
Ashley P, Assistant Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to give us back feedback! We really value your opinion. I am so glad to hear you enjoyed your stay! Come back and see again soon! Thanks again, Ashley Peterson Assistant Manager More

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Additional Information about BEST WESTERN Saluki Inn

Also Known As:
Best Western Saluki Hotel Carbondale
Best Western Saluki Hotel
Ramada Carbondale
Address: 801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
Phone Number:
Location: United States > Illinois > Carbondale
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Carbondale
#3 Business Hotel in Carbondale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Saluki Inn 2.5*
Official Description (provided by the hotel):
The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more   less 
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