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All 13 Carbondale hotels

BEST WESTERN Saluki Inn

2.5 of 5 Hotel   |   801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
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81%
Ranked #2 of 13 hotels in Carbondale
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Karen T Waukegan, Illinois
  • Overview
  • Reviews (99)
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  • Room tips (13)
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99 people have reviewed this hotel

Traveler rating
    54
    26
    7
    8
    4
See reviews for
40
14
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Waukegan, Illinois
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for my daughter's freshman orientation for SIU. The hotel was very clean, close to campus and right next to starbucks!! I plan to stay here every time I visit. The staff was welcoming and helpful! The breakfast had a great variety! The showers were powerful and the beds made me feel like I was home! Loved it!

Review collected in partnership with Best Western

Was this review helpful? Yes
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for all your kind words! Also thank you for taking the time to give us feedback. I am so glad that you had an enjoyable experience. We look forward to having you visit for your daughter's remaining years! Ashley Peterson General Manager BEST WESTERN Saluki Inn More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was good in every regard except for the air conditioning. It was not working properly and we had to change rooms. Exceptionally clean hotel, and the staff is friendly and very eager to help. I would have rated the hotel better if the A/C worked properly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking the time to review our hotel. We actually have our air conditioning set like that so we can save energy. I will personally take a look at the room you stayed in to make sure there are no further issues with the air conditioning. Again, thank you for the great review we hope for you to... More

Colchester, Illinois, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was fantastic! They were very clean and they smelled fresh. The rooms were not dated. They were very nice looking. The staff was very friendly and helpful. The pool was fine, but there was no hot tub. That was the worst part. I almost forgot the showers were amazing the pressure was fantastic and there was many different... More

Was this review helpful? Yes 1
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to give us some feedback! We really value hearing your opinions and suggestions! I am so happy to hear that you had such a positive stay! I hope you come back and see us again! Thanks, Ashley Peterson General Manager More

New Haven, United States
1 review
5 of 5 stars Reviewed June 16, 2014

This is a great place to stay. The rooms are comfortable, clean, and large and the breakfast is good. I have not tried to book a room here during a graduation, athletic weekend, or other university event so I cant speak for the pricing or efficiency at those times but we have been here on weekends and weeknights and it... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for the kind words about our hotel! I am so happy to hear that you consistently enjoy staying with us. We really strive to provide excellent customer service to keep our customers coming back. Thanks again for taking the time to review us! Ashley Peterson General Manager BEST WESTERN Saluki Inn More

Louisville
2 reviews
4 of 5 stars Reviewed June 13, 2014

everything was great but the room smelled like smoke a little. The staff was nice. The breakfast was very good, lots of food. They do allow pets. They put you in the back of the hotel if you have a dog. There's a big field out there for the dog to sniff around in

Review collected in partnership with Best Western

Was this review helpful? Yes
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking the time to review our hotel. We really value our feedback! I am so sorry that your room smelled like smoke. We are a 100% non smoking hotel so we take that issue very seriously. I will take care of that issue in your room immediately. Thank you for staying with us and the kind words,... More

Hudson, Illinois, United States
Top Contributor
69 reviews 69 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 1, 2014

Our room seemed a little on the smallish side. Bed was not very comfortable. Air conditioning unit was noisy and couldn't maintain a consistent temperature. Swimming pool was decent but water was very warm - about like bathwater. Breakfast was usual hotel complimentary breakfast, quality was subpar. The bright spot was that staff were friendly and accommodating. Our request for... More

Was this review helpful? Yes
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to review us. I am sorry about your experience with the room size, bed, air conditioning unit, and pool. I can assure this will not happen again. We take much pride in striving to please our guests. I am happy to hear you had a pleasant experience with the staff. If you... More

Fulton
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

Great place to stay in Carbondale, we were their attending our son & his girlfriends graduation from SIU. Very close to campus.Friendly staff, clean rooms, great pool, they were very helpful, we had a large group and they were very accomondating to everyone. The breakfast was very good, fresh.

Was this review helpful? Yes
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for the kind words and taking the time to take the survey! I enjoyed visiting with your group about Fulton. Please come back and see us again. More

Kenosha, Wisconsin
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 6, 2014

The staff was very nice, and told us we could get 20% off our meal at the mexican restaurant nearby if we presented our room key. The rooms had double beds. My daughter enjoyed the pool. We were near one end of the hotel and since the elevator was broken, we had to exit the hotel lobby and go in... More

Was this review helpful? Yes
Ashley P, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to give us a review. We really value your feedback! I hope you enjoyed eating at Moe's Southwest Grill as well. I am so sorry about the elevator problem, I know that can cause quite the inconvenience. We would love to have you come stay with us again! Feel free to call... More

2 reviews
5 of 5 stars Reviewed April 2, 2014

This hotel has met or exceeded our expectations twice now as we have been traveling down to deal with our eldest's impending college start. This hotel is fabulous. The staff are extremely friendly and professional. The breakfast bar is great and had plenty to choose from. I'd recommend this to any family of 5 who would travel to this area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words about our hotel! We are so happy that we were able to exceed your expectations! I hope that you can visit us again soon. If there is anything else we can do for you on your next stay please let us know! Thanks again, Katelyn Moon Front Office Manager More

Streator, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 29, 2014

We were visiting my daughter who attends SIU and had no complaints about this B.W. whatsoever! Very clean....fresh bedding, clean bathroom along with a very friendly staff.I will definitely stay here again. Also very close to campus.

Review collected in partnership with Best Western

Was this review helpful? Yes
Katelyn M, Front Office Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words about our property! We are so glad we would meet all of your standards. We hope to see you again soon and if you need anything during your next visit please let me know! Hopefully you can come back to see your daughter again soon as well! Go Salukis! Katelyn Moon Front... More

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Additional Information about BEST WESTERN Saluki Inn

Address: 801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
Phone Number:
Location: United States > Illinois > Carbondale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Saluki Inn 2.5*
Reservation Options:
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Also Known As:
Best Western Saluki Hotel Carbondale
Ramada Carbondale

27 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Carbondale #3 Business Hotel in Carbondale
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more   less 
Number of rooms
65

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