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BEST WESTERN Saluki Inn

Certificate of Excellence
GreenLeadersBronze level
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801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
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BEST WESTERN Saluki Inn
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Ranked #2 of 11 Hotels in Carbondale
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 1 week ago
Krzykuching Saluki
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161 reviews from our community

Traveler rating
    80
    51
    12
    13
    5
See reviews for
79
20
11
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (48)
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Louisville, United States
1 review
2 of 5 stars Reviewed 1 week ago

Housekeeping placed pillows and blankets on the floor, then PLACED them back on the bed. Hair and dirt found IN THE BED AND ON THE PILLOWS, on several occasions. PLEASE SPRAY WITH LYSOL!!! spreading GERMS AND DISEASE IS GOING ON HERE, BRING YOUR OWN LINEN AND PILLOWS.

Review collected in partnership with Best Western

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Saluki
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

First and foremost, there are other choices. Rooms are nice and furniture new however carpet in the corridor was dirty. Can't say I like the idea of having the vanity sink outside of the bathroom. It does have a coffee maker which is nice. Beds were comfortable however there was an unusual smell. Front desk staff was not too friendly...a... More 

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

I apologize about your experience with us. We hope to have another opportunity to give you the service you deserve. More 

O'Fallon, IL, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice and Friendly Staff. Smiles all the way! Comfortable rooms. Good location. Simple and affordable! Their computer system had our room information incorrect, but the staff was super nice and helpful. they resolved the error in record time. Not once did anyone give me the cold shoulder and blow me off. That's a BIG deal to me. I would definitely... More 

Review collected in partnership with Best Western

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

We're glad to hear that we provided you with an experience you deserve! Hope to see you back again Emily! More 

buckner, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful experience. The staff was friendly, and willing to make sure I was comfortable. The lobby, as well as the room , was clean, and well decorated. The bed was very comfortable. I look forward to staying again.

Review collected in partnership with Best Western

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking the time to review our property! We're happy you had such a wonderful experience during your stay! More 

Peoria, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel a couple of times while visiting our daughter at college. The staff is great, very friendly and helpful. Never passed an employee that did not greet us. Breakfast is what you would expect for a free one. Something for everyone. The rooms were nice and clean, The bed was really comfy. We were very... More 

Review collected in partnership with Best Western

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

It's great to hear that you enjoyed your stay! Thank you for the feedback and we look forward to seeing you again! More 

Yorkville, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

We booked on Expedia and were told due to that not discounts could be applied. Kids ran the hallway all hours of the night. Our toilet was plugged and sink wouldn't drain. Called desk and ask for a plunger. We waited 45 mins and decided to check out. When mentioned at front desk girl giggled and said she couldn't find... More 

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Loretta, I apologize about your experience while staying with us. We try our best to make sure we take care of every guest and their needs. I hope you revisit one day so we can provide you with our service again in the way that we promise. More 

Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really do not have anything bad to say. Everything was fine! Beds weren't the most comfortable things we have ever slept in...but no hotel beds are. The breakfast was your average hotel breakfast. Otherwise, everything was great!

Review collected in partnership with Best Western

Was this review helpful? Yes
Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking the time to review our property! We hope to see you back again soon! More 

Lake Villa, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed there for 1 night due to a college tour. The staff was very helpful. Located centrally between many restaurants (we got in after 9pm, so that was beneficial to have access to many different food options) and there were stores right across the street as well in case you forgot anything. The hotel also had some amenities available... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your feedback! We're glad you enjoyed your experience during your stay with us! More 

Chicago, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This is still my hotel of choice. As long as they have rooms available this is where I stay on all my trips to Carbondale. This is truly one of the best hotels I have ever stayed at. The staff is always friendly, and willing to help you. Cleanest hotel around and good beds. Wake up feeling refreshed.

Review collected in partnership with Best Western

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

We're happy to hear your experience is always a good one! We strive to keep that going for you and every other guest. Hope to see you back again soon! More 

Seminole, Florida
Senior Contributor
38 reviews 38 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

...place for the price. $64 base price (believe $72 o'wise) with discount I utilized. Clean room and Continental breakfast plus fair price equal two thumbs up and return visit if ever needed again. From my research, this also appeared to not only have the best reviews, but the most reasonable base price.

Was this review helpful? Yes
Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

We appreciate your feedback! Happy to hear you enjoyed your stay. Can't wait to see you back again! More 

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