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BEST WESTERN Saluki Inn

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801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
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BEST WESTERN Saluki Inn
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267 Reviews from our TripAdvisor Community

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Arlington Heights, Illinois
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed in this hotel on numerous occasions and the last two times it was not up to par. We brought our daughter back to school for second semester, and didn't notice the bed was broken until we actually got into it that evening. It was so uncomfortable due to it sinking in the middle, we had a poor... More 

Helpful?
Thank Diane B
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay, everything was very clean, the entire staff was very courteous, the Wi-Fi worked awesome, have a lot of channels to choose from on the tv, and the breakfast was great with lots of items, even bacon! It is located near a lot of food places and shopping centers and even a movie theatre. I will definitely... More 

Review collected in partnership with Best Western

Helpful?
Thank O4787UIjamesj
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Went on vacation to Carbondale, IL Sunday 1/24/16 to Tuesday 1/26/16. Best Western Saluki Inn was a nice hotel. Kind, friendly staff that greeted me. Hotel room all the way around was spotless clean felt like home away from home. Everything in the room worked excellent. Great and pleasant stay/visit. Would highly recommend it to anyone traveling through stopping by... More 

Helpful?
Thank Jared L
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

We are very pleased to hear you enjoyed your stay with us and your trip to Carbondale so much! We hope you'll come back to see us the next time you're in the area. More 

Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel. We checked in late and the front desk person was very nice and alert at that time of day. He even got our 2 rooms close together on the same floor. The breakfast was very good. They had a great assortment of hot and cold choices and everything was very fresh. I just wish the breakfast would... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Lizabeth R
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very clean and friendly staff. The only problem I encountered was the tv remote did not control the the tv. They did offer to change my room but I was just too tired to pack my stuff to move. The front desk clerk was very nice and tried to reprogram the remote.

Helpful?
1 Thank Cindy F
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

Cindy, thank you so much for taking time out of your day to leave us this review. We're sorry to hear that your remote wasn't working for the TV in your room; it has been fixed since your departure. We truly appreciate your patience and understanding while staying with us. We hope to see you again in the future. More 

Carbondale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and the building was in very good condition. The only minor complaints I had was lighting in the room was a bit on the low end of my expectations and the walls in the bathroom were a little dirty. But again, these were minor things and overall I highly recommend this hotel, especially for its... More 

Review collected in partnership with Best Western

Helpful?
Thank Jeremy S
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

Jeremy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Cleveland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and the staff was pleasant. The bed was very comfortable and there were lots of towels. The location was ideal, as you the hotel is strategically located to several other places, such as restaurants, high way etc.

Review collected in partnership with Best Western

Helpful?
Thank Bridget O
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

Bridget, we're happy to hear you enjoyed your stay with us. We hope you'll come back to see us again in the future. More 

Millstadt, Illinois, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Visited Carbondale, Illinois for a Southern Illinois University Saluki basketball game and had a great experience. The Saluki Inn was very comfortable. Had a great meal at the Hunan Restaurant on West Main St. Saw an exciting Saluki come from behind win over Illinois State University

Review collected in partnership with Best Western

Helpful?
Thank Mark R
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

We are so happy to hear that you enjoyed your recent stay with us! We greatly appreciate your kind words and hope you'll give us a call the next time you plan to be in Carbondale. More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was very nice and lively!!! Inside Pool was great for the kids. Staff was very inviting, Room was clean and nice, I would stay here again for sure. Check out was easy. Pictures don't do justice for this hotel.

Helpful?
Thank btwinders T
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for reviewing your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More 

New Brighton, Minnesota
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 6, 2016

A spotless room, well appointed and comfortable. Our greeting upon arrival was warm and gave the impression that the staff cared that we were their guests. We had a few questions and also asked recommendations for local food. At no time did the staff treat us like we were interrupting their evening. All this while they were managing the checkin... More 

Review collected in partnership with Best Western

Helpful?
Thank Sanibel2459
Christopher H, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking time out of your day to leave us such a wonderful review. We take a lot of pride in our staff for being so kind and caring; we're happy to hear that you enjoyed them as well. We hope that you will choose us again the next time your travels bring you to the Carbondale area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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