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BEST WESTERN Saluki Inn

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801 North Giant City Road, Carbondale, IL 62902 (Formerly Carbondale Inn)
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BEST WESTERN Saluki Inn
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201 Reviews from our TripAdvisor Community

Traveler rating
    105
    59
    17
    15
    5
See reviews for
101
21
15
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • English first
  • Any
English first
  • All months
    (201)
  • Mar-May only
    (57)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (49)
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Chicago, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel was the absolute best! Clean, great service, warm and inviting employees and it was absolutely beautiful! The indoor pool was very refreshing and the staff was the absolute best at making sure we had directions to each place we needed to go and gave great suggestions on where we could dine.

Review collected in partnership with Best Western

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Lee's Summit, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had read some very bad reviews on a website and only booked this hotel because I had no choice. I was so surprised at how nice this hotel was. It was clean, the pool was wonderful, the rooms were updated and couldn't have been cleaner. Breakfast was top notch. I was there for four nights in June of 2015,... More 

Review collected in partnership with Best Western

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Charleston, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very nice accomindations. great breakfast, nice location in college town, walking to local eatery & groceries, easy access from highway, comfortable bed & room, would stay here again, & recommend to family & friends

Review collected in partnership with Best Western

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Level Contributor
10 reviews
5 of 5 stars Reviewed 5 days ago NEW

Been here twice with my son who is going to SIU....Perfect location!! Near campus & all that Carbondale offers for food, drinks, shopping. Plan on staying here every time I am in town for SIU visits!! I'd highly suggest you do the same! Normal everyday Continental breakfast...Rooms are very new & nice..comfy sleeping. Great pleasant staff of local inhabitants &... More 

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Champaign, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Clean, quiet rooms. Excellent breakfast. Nice pool and exercise room. Friendly staff. Convenient location to university and restaurants. Nice decorations in lobby; fridge and microwave in room very convenient.

Review collected in partnership with Best Western

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granite city, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

bed broke down with springs bulging, computer in lobby not connected to a server, price quoted for company discount not given, $50 advertisement not given since did not have rewards card BEFORE reservation

Review collected in partnership with Best Western

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Chicago
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff was great, amenities needed work. TVs not working, change not available for the washer/dryer. The solutions offered were not great. Manager was awesome and apologized, but it did not help the wet clothes that I had to haul back to my room at 10:00 PM. So if they worked on making sure that TVs worked (in the fitness area... More 

Review collected in partnership with Best Western

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking time to give us feedback on your recent stay with us. I have shared your concerns with my team and, I am happy to report that the issues you mentioned are being addressed. Again, thank your for your feedback and we hope to see you soon. More 

chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very satisfied with my stay at the Best Western....everyone was very professional and kind.....they knew alot about the area and gave great suggestions for shopping and restaurants. Our hotel rooms were clean and neat...very comfortable.....the location gave us great access to lots of stores.

Review collected in partnership with Best Western

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Miyoshia, Thank you so much for the kind word about your recent stay with us. We appreciate you taking time out to tell everyone about our hotel. I will share your review with my team so that they know what a great job they are doing! We look forward to seeing you soon. More 

Steger, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful Place...Awesome Experience. Close to my original destination of SIU University. Very accomodating staff, they helped with locating good places to eat at, as well recomending the restaurant associated with Best Western Saluki...Staff gave us directions to SIU, offered to print google turn by turn directions...The conditions of the hotel and amenities were above average. I am well Pleased, though... More 

Review collected in partnership with Best Western

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Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Suzanne, Thanks for such a wonderful review. We take pride in taking care of each of our guests and try to make them feel at home while they are with us. We look forward to seeing you again in the future! More 

chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Came in late mid-week and only stayed a day. Breakfast was decent, gym was a little dated but ok, and the bed were comfortable. I would def return especially for the cost. Checking out should be a little easier but it wasn't bad...

Review collected in partnership with Best Western

Was this review helpful? Yes
Karly R, General Manager at BEST WESTERN Saluki Inn, responded to this review

Dawn, Thanks for taking time to give us some feedback about your recent visit with us. We really look forward to seeing you back in the near future! More 

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