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Super 8 Carbondale

2.0 of 5
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1180 East Main, Carbondale, IL 62901
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Super 8 Carbondale
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Ranked #4 of 11 Hotels in Carbondale
A recent review
4 of 5 stars reviewed 1 week ago
PaminPlano Plano, Texas, Usa
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281 reviews from our community

Traveler rating
    64
    114
    65
    30
    8
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118
35
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plano, Texas, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We got exactly what we paid for: a clean room, comfy bed, with comfortable room temp. The TV set up was quite unusual, but the clerk was quite helpful in getting the channels to come in.

Review collected in partnership with Super 8

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Carbondale8, General Manager at Super 8 Carbondale, responded to this review

Thank you for the positive comments you made regarding your stay with the Carbondale Super 8. We are very appreciative and hope every stay is SUPER. More 

Marseilles, Illinois
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The value of this hotel is worth it. Price was great stayed 3 nights everything was great. Room decorated nicely, beds were comfortable, and had a frig and microwave. Staff very friendly! The only down fall I would have to say would of been the continental breakfast could of had more of a variety. Other than that all was good!

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Carbondale8, General Manager at Super 8 Carbondale, responded to this review

Thank you for taking time to write your review. Your comments are very important to us. I am glad you enjoyed your stat at the Carbondale Super 8. We will be looking forward to serving you in the future. More 

St. Louis, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This has to be the nicest Super 8 I have ever stayed the night. Clean, updated furnishings, bed was comfortable and the pillows seemed a little thicker than most other hotels in this class. Their Sunday morning breakfast was from 5am-10am which was awesome since most hotel breakfasts are 6-9a. No pool but we rarely use them when out of... More 

Review collected in partnership with Super 8

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Pleasant Prairie, Wisconsin
Top Contributor
70 reviews 70 reviews
14 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is decent. Carpeting is pretty worn, however, pillows and bed were great, breakfast was servicable (bread, waffles, bacon and scrambled eggs) however, flow for people is terrible, leading to a bunch of people standing in line. Staff was friendly, but check in seemed to take forever. There was a large amount of kids due to a softball tournament... More 

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

We checked into room 105 first. Room was musty smelling and heater/AC unit did not work. Moved to room 106 which was better. Hotel is located in the parking lot of a major shopping center next to an oil change business. Not preferable. Front desk person was less than friendly and not very customer-centric. Lobby/breakfast area was small, noisy, and... More 

Review collected in partnership with Super 8

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A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago

We went down to visit our son at SIU. The motel is conveniently located near restaurants, shopping and the university. The room was nothing out of the ordinary. It was stuffy because the air conditioner wasn’t working and when we told the front desk attendant, she said there was nothing she could do. We informed another attendant the next morning... More 

Review collected in partnership with Super 8

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Carbondale8, General Manager at Super 8 Carbondale, responded to this review

Thank you for taking time to write a review. Your comments are important to us. We will address the issues you have mentioned. I hope you will visit us again. More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and helpful, but based on the ratings I thought it was a little bit better. I rented two rooms and one of them smelt of urine. On a good note it's located in a prime location so that was helpful. It served it's purpose for one night.

Was this review helpful? Yes 1
Carbondale8, General Manager at Super 8 Carbondale, responded to this review

I apologize your stay was less than super. Please feel free to call me personally and I will make sure your room or rooms are in Super condition for you. Thank you for writing a review. Your comments are very important to us. More 

Chicago
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The hotel is in good location, affordable price hallways smelled of mildew. My spread was not clean but was given another and bathroom was cleaned for our last day stay. Manager was very sorry and I was pleased with how he handled our complaints

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Carbondale8, General Manager at Super 8 Carbondale, responded to this review

Thank you for taking time to write a review. Your comments are appreciated and I assure you we will address all issues. I am glad the Office Manager was able to make things right. More 

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