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Super 8 Carbondale

2.0 of 5
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1180 East Main, Carbondale, IL 62901
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Super 8 Carbondale
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Ranked #4 of 11 Hotels in Carbondale
A recent review
3 of 5 stars reviewed 4 days ago
Swiss_Zirks Pleasant Prairie, Wisconsin
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278 reviews from our community

Traveler rating
    63
    112
    65
    30
    8
See reviews for
116
35
36
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Pleasant Prairie, Wisconsin
Top Contributor
70 reviews 70 reviews
14 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is decent. Carpeting is pretty worn, however, pillows and bed were great, breakfast was servicable (bread, waffles, bacon and scrambled eggs) however, flow for people is terrible, leading to a bunch of people standing in line. Staff was friendly, but check in seemed to take forever. There was a large amount of kids due to a softball tournament... More 

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 5 days ago NEW

We checked into room 105 first. Room was musty smelling and heater/AC unit did not work. Moved to room 106 which was better. Hotel is located in the parking lot of a major shopping center next to an oil change business. Not preferable. Front desk person was less than friendly and not very customer-centric. Lobby/breakfast area was small, noisy, and... More 

Review collected in partnership with Super 8

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A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

We went down to visit our son at SIU. The motel is conveniently located near restaurants, shopping and the university. The room was nothing out of the ordinary. It was stuffy because the air conditioner wasn’t working and when we told the front desk attendant, she said there was nothing she could do. We informed another attendant the next morning... More 

Review collected in partnership with Super 8

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Carbondale8, General Manager at Super 8 Carbondale, responded to this review

Thank you for taking time to write a review. Your comments are important to us. We will address the issues you have mentioned. I hope you will visit us again. More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was very friendly and helpful, but based on the ratings I thought it was a little bit better. I rented two rooms and one of them smelt of urine. On a good note it's located in a prime location so that was helpful. It served it's purpose for one night.

Was this review helpful? Yes 1
Carbondale8, General Manager at Super 8 Carbondale, responded to this review

I apologize your stay was less than super. Please feel free to call me personally and I will make sure your room or rooms are in Super condition for you. Thank you for writing a review. Your comments are very important to us. More 

Chicago
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel is in good location, affordable price hallways smelled of mildew. My spread was not clean but was given another and bathroom was cleaned for our last day stay. Manager was very sorry and I was pleased with how he handled our complaints

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Carbondale8, General Manager at Super 8 Carbondale, responded to this review

Thank you for taking time to write a review. Your comments are appreciated and I assure you we will address all issues. I am glad the Office Manager was able to make things right. More 

Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms were clean. Not many amenities but friendly staff. Very cheap. 2 adults and 3 teensin one room. Our air quit working and they upgraded us to two upstairs rooms. Continental breakfast with a waffle maker was nice.

Was this review helpful? Yes
Carbondale8, General Manager at Super 8 Carbondale, responded to this review

Thank you for taking the time to write a review. I am glad the staff upgraded your room when the a/c quit working. I hope you will come see us again. More 

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