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Carbondale

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1415 E. Main St., Carbondale, IL 62901
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Reviews you can trust

100% Do not recommend
2.0 of 5 stars 7 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
staplesIllinois   1 contribution
Illinois
Oct 29, 2009 | Trip type: Family

This is the worst hotel I have ever been to! The comforter had dried up white spots on them! The sheets had stains on them! I was in that room barely 5 minutes before I went to the front desk requesting a refund, when in the lobby was other patrons of the hotel complaining about the same issues! They charged... more

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1 of 5 stars
R_J_SD   2 contributions
SD
Jul 28, 2009 | Trip type: Business

Managed by rude, unfriendly Extortionist with poor service to boot. Will not honor even printed and confirmed resevations, but jack the rate. DO NOT STAY HERE. Automatically add $50 to the advertised rate before you decide to book here. I do not make a habit of leaving reveiws, but this was exceptional. more

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1 of 5 stars
DorothyTravels   1 contribution
St. Louis, MO
Apr 29, 2009 | Trip type: Business

Do NOT use this hotel !! I travel frequently and had planned to use this hotel for 9 more visits to Carbondale this year. Fortunately, I discovered the mindset of the management, who seems more interested in the short-term bilking of money from clients, rather than building a professional relationship. For almost $100.00 per night, the room (Suite) was "just... more

Management response from
Poly Patel, Quality Inn/General Manager

We are sorry that this guest had problems with their stay. Our Hotel does have a strict no pets policy, we have a large sign at the front desk "No Pets Allowed" and it is also listed on the reg. card and on our Corp. website. In order to maintain a non-pet friendly hotel, we do contract out a local...

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1 of 5 stars
ksimek   1 contribution
Chicago, IL
Jan 19, 2008 | Trip type: Family

This hotel stay was the worst in my life, I don't know where to begin. First, we noticed that their were doors that lead to outside, which we were concerned about since we had intentions of staying at a hotel not a motel. So after finding out that there were no rooms left on the second floor, the lobby clerk... more

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1 of 5 stars
TravellerAbroad_7   1 contribution
Bourbonnais, IL
Aug 9, 2007 | Trip type: Couples

We had a confirmed reservation, and the hotel refused to honor it or offer to do anything to help the situation, claiming they did not even have the reservation, even when we showed them the printed confirmation. We called Customer Service, and they reiterated that it was a valid, confirmed reservation and that the hotel should have honored it. We... more

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1 of 5 stars
camp91atyahoocom   2 contributions
how did you find the $99.00 special for the hotel?
Jul 11, 2007 | Trip type: Couples

This is the worst hotel I have ever been at!! I could not stay. The smell was horrible, room was DIRTY! I had towels with someones make-up on them, ants and spiders in the room. The blankets SEVERAL holes in them about 5" wide. STAY AWAY AT ALL COST!!! more

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1 of 5 stars
travlin4u   22 contributions
Illinois
Nov 21, 2006 | Trip type: Family
1
person found this review helpful

Travelers, Beware! This was the worse hotel we ever encountered in our travels! Bed Bugs, Urine smells in the room. We couldn't get out of there fast enough!!!! I hope the owner improves this hotel. We'll never stay there again... more

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Quality Inn Also Known As

  • Quality Inn Carbondale
  • Carbondale Quality Inn
Address: 1415 E. Main St., Carbondale, IL 62901