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Holiday Inn Carbondale Conference Center

3.0 of 5 2300 Reed Station Parkway, Carbondale, IL 62901
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Holiday Inn Carbondale Conference Center
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Holiday Inn Carbondale Conference Center
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82 reviews from our community

Traveler rating
    42
    22
    8
    3
    7
See reviews for
29
8
6
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Carbondale Conference Center
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Nashville, Tennessee
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 30, 2013

Convenient to Murphysboro and room was large. A bit dark, but large room. Ate dinner and breakfast in Boondocks. You receive a free breakfast with choice of three different items, or you can order off the menu and get a $4.00 credit. Had dinner one night and the pasta with chicken and ham was good.

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Kerrville
Top Contributor
50 reviews 50 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 19, 2013

I want to send a great big thank you to the entire staff, management and owners of this property. They saved us from the "Not so Quality Inn" Up the street. Feel free to read that review. Current update on that situation. Not so Quality Inn charged my card for 2 nights stay even though we checked out early. Still... More 

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Rockford
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed August 12, 2013

They are in the process of updating the hotel but many of the major items still need updating. The room was not dark enough to sleep. When we mentioned this they had maintenance replace the black out curtains. This helped with the light. However, the on and off of the AC woke us up frequently throughout the night. There was... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Steven L, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide... More 

Grapevine, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013 via mobile

I stayed here over the weekend with my family. We had three rooms, and we all very much enjoyed the hotel. It was very clean, the staff was very friendly and the Internet was faster than any other hotel I've been in lately. The only thing I didn't like was that they have filled in the jacuzzi, which I would... More 

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Springfield, Illinois
Top Contributor
99 reviews 99 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 31, 2013 via mobile

Easy to find. Lovely building. Polite, courteous staff. Lemonade and paper for guests. Bottled water and cookies for priority members. Very spacious rooms with microwave, small refrigerator (this needs to be stated in amenities). Wifi worked on and off. Very nice bathroom too. Would stay again.

Was this review helpful? Yes 1
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

I recently took a group of 28 people here on a tour I scheduled. The hotel was very easy to work with, got us checked in quick upon arrival and was a great, clean facility. I did not hear a single complaint from anyone in the group.

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Big Rock, IL
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 8, 2013

This is far and away the best hotel in town. We have tried to save money by staying elsewhere and always end up back here. The people are very nice. The rooms are large, clean, and comfortable. They continue to have issues with the attached restaurant, particularly for breakfast. The restaurants they've had in the space just can't seem to... More 

Was this review helpful? Yes 1
mitchell2013, Front Office Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear guest, Thank you for your kind words about our hotel! We pride ourselves on the friendliness and efficiency of our staff, from our housekeepers to our front desk associates. I apologize that the restaurant's breakfast has not lived up to your expectations - we are constantly looking for ways to improve our guest's experience through the feedback received. We... More 

Fort Worth, Texas, United States
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed March 28, 2013

I used my IHG rewards points but was charged two different rates and after using my card at only this location; my bank froze my card because of some fraudulent activity. I chose this location because they listed an on site restaurant, the restaurant was down for repairs. When I spoke to "Jane" she implied that I was either a... More 

Was this review helpful? Yes 3
carbondalemgr2011, General Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Guest, Thank you for your feedback. I am sorry you experienced a less than perfect stay at our hotel. An error occured upon your arrival in which billing was not setup properly for your awards stay. This was an honest mistake and not an attempt to "rip-off" a guest. Your credit card was not charged and, in fact, points... More 

Flower Mound, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 6, 2013

I stopped late without a reservation, the front desk was welcoming, was very helpful and very accommodating. My room was clean and very comfortable. When checking out the bill was not under the door but again, the front desk could not have been more helpful in my check out. A very good experience for a weary traveller. Will definitely stay... More 

Was this review helpful? Yes
mitchell2013, Front Office Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear guest: I'm thrilled to see your enjoyed your stay at our property! Thank you for your compliments on our front desk and housekeeping staff. I will be sure to pass your comments along to both departments. I'm glad to hear my staff took care of all your needs and gave you a great experience after a long drive. We... More 

Hays, Kansas
Top Contributor
69 reviews 69 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 2, 2013

The front desk staff was very friendly and the room was clean and comfortable. We stayed in a whirlpool room, which was a bit of a disappointment. The whirlpool isn't in the bathroom; it is in the room about ten feet from the bed and five feet from the TV. One person couldn't watch TV while the other was in... More 

Was this review helpful? Yes
mitchell2013, Front Office Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear guest: Thank you for your feedback concerning our property. I love hearing that you enjoyed our friendly staff & clean accommodations! I do apologize that the whirlpool tub in your room did not live up to your expectations, and I will forward your comments to the head of our maintenance department for review. We strive to offer the best... More 

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Additional Information about Holiday Inn Carbondale Conference Center

Address: 2300 Reed Station Parkway, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Carbondale Holiday Inn
Hotel Style:
#1 Business Hotel in Carbondale

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