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All 13 Carbondale hotels

Holiday Inn Carbondale Conference Center

3.0 of 5 Hotel   |   2300 Reed Station Parkway, Carbondale, IL 62901
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77%
Ranked #3 of 13 hotels in Carbondale
A recent review
5 of 5 stars reviewed 1 week ago
rob_brothersinc Harrisburg, Illinois
  • Reviews (68)
  • Photos (50)
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  • Room tips (11)
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68 people have reviewed this hotel

Traveler rating
    37
    16
    6
    2
    7
See reviews for
25
8
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19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Harrisburg, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I'm used to a clean house and nice bed. So I appreciated the nice mattress for my aching back. And walking in to clean smelling room. The staff was delightful. I appreciated the nice mattress for my aching back. The staff was helpful and delightful. I was well pleased with my stay. Nice seafood restaurant attached. Also a free breakfast.... More

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you, thank you, thank you for your kind words. I am so happy that you took notice of our dedication to cleanliness here at the Holiday Inn Carbondale. I'm sorry we didn't have a hot tub for you but am more than delighted to hear that you enjoyed dining at Boondock's. Every day we work hard to ensure that... More

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In town for business, great hotel, comfortable, clean, nice location. I see others complaining about the lack of a breakfast, but there are plenty of options nearby for a breakfast. if you are staying in the area, it is a great option for that stay!

Was this review helpful? Yes
AGM_HICarbondale, General Manager at Holiday Inn Carbondale Conference Center, responded to this review

Bsf80, Thank you so much for your kind words. We are happy to hear you enjoy staying at our property and look forward to your next visit. Jane Kearney General Manager More

UNIONTOWN, OH
Top Contributor
96 reviews 96 reviews
64 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in the area for business. The hotel is near the local mall and multiple restaurants. I didn't realize that this was not an Express until I checked in so they did not have the typical free continental breakfast but they do have an adjoining restaurant. If you have status, you are given vouchers for a free breakfast meal.... More

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AGM_HICarbondale, General Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear FENTON64, Thank you for reviewing our property. I'm sorry you didn't get a chance to try out Boondocks our attached restaurant. They've been working hard over there to bring great food to all our guests. I'm glad to hear any issue with the room was quickly addressed and have also spoken with our wireless internet provider and had them... More

chicago
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 24, 2014

VERY upset with this hotel! I booked (via Hotels.com) a room for 2 nights so that my husband and I could visit our son at SIU. It clearly indicated the rate INCLUDED breakfast, which is the ENTIRE reason I booked this hotel. The first morning we were there I called the Front Desk and asked how we went about getting... More

Was this review helpful? Yes 3
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Puckhead, I am appalled to hear we did not take care of you for breakfast. I have personally called Hotels.com to have them update their website to accurately show our breakfast offerings. We do offer complimentary breakfast items during the week, or four dollars off menu items. On the weekends we offer the four dollar off coupons to members... More

Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

New carpet and very clean. This holiday inn is spacious and has new carpet and decor in the common areas and hotel rooms. I have seen my share of the -nice lobby but old rooms - hotels, but this is not it. Very clean. The guest room I had was a double bed - and it also had a chair... More

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Morton, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2013

I had a reservation (with a confirmation number) for a 2 queen beds nonsmoking room. My son and I checked in about 45 minutes before a reception at Southern Illinois University with the plan to go up to our room change into our dress clothes and leave in plenty of time for the reception (we drove 4 1/2 hours to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear tmj283, Thank you for taking the time to review our property. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your experience in further details. We have sent you a private message to obtain additional detail regarding your stay. I trust we can regain your confidence in our products... More

Nashville, Tennessee
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 30, 2013

Convenient to Murphysboro and room was large. A bit dark, but large room. Ate dinner and breakfast in Boondocks. You receive a free breakfast with choice of three different items, or you can order off the menu and get a $4.00 credit. Had dinner one night and the pasta with chicken and ham was good.

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Kerrville
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 19, 2013

I want to send a great big thank you to the entire staff, management and owners of this property. They saved us from the "Not so Quality Inn" Up the street. Feel free to read that review. Current update on that situation. Not so Quality Inn charged my card for 2 nights stay even though we checked out early. Still... More

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Rockford
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed August 12, 2013

They are in the process of updating the hotel but many of the major items still need updating. The room was not dark enough to sleep. When we mentioned this they had maintenance replace the black out curtains. This helped with the light. However, the on and off of the AC woke us up frequently throughout the night. There was... More

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IHGCare, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Steven L, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide... More

Grapevine, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 29, 2013 via mobile

I stayed here over the weekend with my family. We had three rooms, and we all very much enjoyed the hotel. It was very clean, the staff was very friendly and the Internet was faster than any other hotel I've been in lately. The only thing I didn't like was that they have filled in the jacuzzi, which I would... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Carbondale Conference Center

Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Holiday Inn Carbondale
Holiday Inn Carbondale Hotel
Carbondale Holiday Inn
Address: 2300 Reed Station Parkway, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
Official Description (provided by the hotel):
Welcome to the Award Winning Holiday Inn Hotel & Conference Center Carbondale, IL. We have received Holiday Inn's Service Excellence and Torchbearer Awards. Guests appreciate how our corporate atmosphere makes comfort and convenience a top priority. We are just 5 miles from Southern Illinois University and are located 12 miles from I-57. We offer the finest in upscale hotel services in all of Southern Illinois. Relax, It s Holiday Inn. Maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or unwind in our hot tub. Catch up on work in our business center. Houlihan's serves breakfast, lunch and dinner daily, where Kids Eat Free. Houlihan's is perfect for dining or for watching your favorite sporting event.Our event space and outstanding service makes Holiday Inn Carbondale the Southern Illinois elite meeting venue. Our meeting planner coordinates every detail of your event, making us the favorite for all your conference and banquet needs. Businesses near hotel: SIU, Carbondale Memorial Hospital, Comprehensive Center, Carbondale Clinic. Near hotel: Shryock Auditorium, Race to Race, DuQuoin Fairgrounds, Giant City Park, The Holiday Inn Hotel & Conference Center Carbondale, IL. Everything you expect, and a whole lot more. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Carbondale
Hotel Class
Official Description (provided by the hotel)
Welcome to the Award Winning Holiday Inn Hotel & Conference Center Carbondale, IL. We have received Holiday Inn's Service Excellence and Torchbearer Awards. Guests appreciate how our corporate atmosphere makes comfort and convenience a top priority. We are just 5 miles from Southern Illinois University and are located 12 miles from I-57. We offer the finest in upscale hotel services in all of Southern Illinois. Relax, It s Holiday Inn. Maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or unwind in our hot tub. Catch up on work in our business center. Houlihan's serves breakfast, lunch and dinner daily, where Kids Eat Free. Houlihan's is perfect for dining or for watching your favorite sporting event.Our event space and outstanding service makes Holiday Inn Carbondale the Southern Illinois elite meeting venue. Our meeting planner coordinates every detail of your event, making us the favorite for all your conference and banquet needs. Businesses near hotel: SIU, Carbondale Memorial Hospital, Comprehensive Center, Carbondale Clinic. Near hotel: Shryock Auditorium, Race to Race, DuQuoin Fairgrounds, Giant City Park, The Holiday Inn Hotel & Conference Center Carbondale, IL. Everything you expect, and a whole lot more. ... more   less 
Number of rooms
100

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