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Holiday Inn Carbondale Conference Center

3.0 of 5 2300 Reed Station Parkway, Carbondale, IL 62901
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Holiday Inn Carbondale Conference Center
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Holiday Inn Carbondale Conference Center
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82 reviews from our community

Traveler rating
    42
    22
    8
    3
    7
See reviews for
29
8
6
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton, Georgia
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a week on business. Clean, up to date, hotel. Extremely friendly and helpful staff. Great restaurant on premises. (See review Fat Bottom Betty’s) Coffee in lobby every morning and hot chocolate and cookies every night, perfect for unwinding! Didn’t use the indoor pool but great to have. The gym was aerobic equipment only.

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Springfield, IL
Top Contributor
63 reviews 63 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a quick overnight while attending an event at SIU-C. The room was clean, and comfortable with two true queen (not double) beds. This is our favorite hotel when staying in Carbondale and we will definitely stay there again.

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your stay. We know that you have many choices when traveling and are glad to hear our property is your first choice. We look forward to your next visit. Jane Kearney General Manager More 

Chicago, Illinois
Top Contributor
92 reviews 92 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 18, 2014

The hotel is always nice, The room was nice, However, there was an open area of about 10 x 10 that had absolutely nothing there. It was just kind of weird and unexpected. The hotel is in nice shape, clean and very friendly staff. all in all, I would recommend this hotel for your next trip to Carbondale.

Was this review helpful? Yes 1
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review our hotel. I will let the staff know that their work is being noticed. Please come see us again soon. Jane Kearney General Manager More 

Waukegan, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 28, 2014

This trip started off exciting---until we went to check in. It’s sad because the place has potential and the owner has good intentions, they just left the wrong people in charge to handle customer service. The reservation that I made for 2 beds was not actually what I ended up with---the staff claimed I made a "flex" reservation which guaranteed... More 

Was this review helpful? Yes 2
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Guest, I apologize about the confusion regarding your reservation. As discussed in person upon your arrival, the reservation you chose online does not guarantee a specific room type or number of beds. We were limited in the types of rooms available due to SIU's Family Weekend and we were completely sold out of rooms with 2 beds, (as had... More 

Cave Springs, Arkansas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

Spent two nights, it had all the usual suspects. Comfortable beds, great shower, and clean. The staff was very friendly and helpful with directions. If the room would have had bed side and better desk plug ends for electronic hook ups I would have gave this hotel 5 Stars. The new restaurant next door is very popular and a little... More 

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for the review of your stay. I'm glad you found the property to be clean and our staff helpful and friendly. Our new restaurant is quite popular and we apologize for the wait. Think of us next time you come to Carbondale. Jane Kearney General Manager More 

Peoria, Illinois
1 review
3 of 5 stars Reviewed September 13, 2014

The hotel is quite nice looking from the outside, but the rooms are in a terrible need of updating... Bathrooms too. Some rooms have thermostats others have the old style under-window heating/AC units. The WI-FI could be much better. No included breakfast!

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review. I know you have many choices in lodging and I hope that the next time you are in the Carbondale area you choose to stay with us. Jane Kearney General Manager More 

Houston, Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed at this hotel for 3 nights. The rooms were clean, but housekeeping skipped making my bed one of the days but made the other bed in the room-weird. The workout room was clean (two treadmills). The wifi kept signing me out. There was no breakfast at the hotel but a golden corral in the same parking lot and Denny's... More 

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing our property. I am very happy to hear that the rooms were clean and will address the bed making situation with housekeeping. I agree, that is weird. I’m sorry about breakfast. We have just finished a complete remodel of the restaurant to bring wood fired pizza to our guests so it may have been temporarily closed... More 

Carbondale, Illinois
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2014

I spent a night here with my wife. I had reserved a basic king room but was greeted with a free upgrade to a huge whirlpool room. Everything about this hotel was top notch from the friendly desk staff to the clean, comfortable, well-appointed room. I highly recommend it!

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review! I am glad you had a chance to stay in one of our upgraded rooms and found everything to be exceptional. Please give us a call next time you are in the Carbondale area, we would be happy to have you again. Jane Kearney General Manager More 

CHICAGO
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 11, 2014

I had a great stay at Holiday Inn Carbondale Conference Center this past weekend. I was there on business (giving a day of genealogy lectures for the Genealogy Society of Southern Illinois over at John A. Logan College in Carterville) and this property was conveniently located. Loved the lobby which really made this Holiday Inn stand out from all the... More 

Was this review helpful? Yes 1
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing our property! I am glad to hear you had a great stay and our location was convenient. We want to apologize though, that our restaurant wasn’t available to you. It will be reopening soon with an enormous wood fired pizza oven! Let us know next time you are in town and we will be happy to... More 

Lafayette, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 22, 2014

The hotel was clean, the lobby was inviting. The room was clean and comfortable. I stayed in a single King room. There was no bathtub, just a nice stand-up shower with a sliding glass door. The cable TV reception was perfect, but the WiFi reception was poor. There is no free breakfast buffet. If you want breakfast, you get vouchers... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Boilerqwerty, I am very happy to hear you found our property to be clean and our lobby inviting, and am glad to hear you enjoyed the shower. We do also have rooms that offer a bathtub if you wish on your next visit. I will look into improving our wireless reception and see if there is something we can... More 

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Additional Information about Holiday Inn Carbondale Conference Center

Address: 2300 Reed Station Parkway, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Carbondale Holiday Inn
Hotel Style:
#1 Business Hotel in Carbondale

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