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Holiday Inn Carbondale Conference Center

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2300 Reed Station Parkway, Carbondale, IL 62901
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Holiday Inn Carbondale Conference Center
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98 Reviews from our TripAdvisor Community

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Traveler rating
    54
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35
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

When arriving, the front desk staff were efficient and friendly. The room was spacious and clean including a mini fridge and microwave. The pool was a decent size and well maintained. I was very pleasantly surprised at how nice the staff and hotel was.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your kind words! I am happy that our staff took great care of you. Jane Kearney, GM More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was nice, as was the room, and there was free nutritional snacks on each level near the elevators. Wish the hot tub worked and the pool showed some age, but the water was a good temperature. The attached restaurant was great!

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your kind words! I will let the restaurant know that their hard work is being recognized. Jane Kearney, GM More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights a month ago with my kids and it was great. They enjoyed the pool, the hotel staff was very friendly and helpful. The housekeepers always greeted me and had a smile. Being a housekeeper previously for 3 years myself Im always very critical of my room cleanliness, this one passed the test. The only downside... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for your kind words. I will let my staff know that your stay was great! Jane Kearney, GM More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice hotel. Loved the shower. We missed breakfast this morning, ended at 10. Will try again tomorrow. A little pricey in my opinion. Comfortable bed. No complaints with room or staff. I have nothing more to say.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thanks for taking the time to write a review. I'm sorry to hear you missed breakfast and hope you get a chance to catch it on your next visit. Jane Kearney, GM More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 26, 2015

Very friendly people and newer accommodations. The lobby and conference area is a bit musty. Complimentary breakfast is a good value. My only complaint would be my bathroom/shower was not totally cleaned. Posting pictures for the long hair and used soap left behind by the previous visitor. The rest of the room was spotless. The breakfast was fine but the... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your recent stay. I will address the condition of your room the our housekeeping department and hope you choose to stay again next time you are in the Carbondale area. Jane Kearny, GM More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2015 via mobile

From the friendly staff to the comfortable rooms, the Holiday Inn Conference Center in Carbondale is more than a hotel. My fiancé and I have stayed here approximately thirty nights since February, and it is truly our home away from home. Upon our latest check in, we were greeted by the manager, Jane, who told us how happy she was... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We are always happy to see you both, thank you so much for writing a review of your stay. We can't wait for your next visit and many more to follow. Jane Kearney, GM More 

Liberty, Illinois
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 12, 2015

Had a very comfortable stay. Front desk staff very friendly and helpful. Restaurant closed for renovation but there was a complimentary continental breakfast in lieu of that during our stay. Brand-new, well-stocked c-store across the street. Our room was spotless, shower had good water pressure. Would stay here again.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We want to thank you for taking the time to review our property. We hope you choose to stay with us again next time you are visiting Carbondale. Jane Kearney, GM More 

New York, New York, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 9, 2015

Room was great. Very nice size. Good TV. Free wifi. Very nice staff. Restaurant was great for breakfast. Carbondale is an old town with a fine university. No local commercial airport, so you have to drive from St. Louis.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We want to thank you for taking the time to review our property. We hope you choose to stay with us again next time you are visiting Carbondale. Jane Kearney, GM More 

St. Charles
Level Contributor
172 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed April 10, 2015

We frequently stay here and it is about the nicest in the area. Everyone here is so nice. There were a couple of issues though this time. We noticed dishes piling up in the hall. People would order room service for dinner and at noon the next day, they were still in the hall. The other issue was with breakfast.... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to write a review. I will speak with the restaurant and ensure that there will be no confusion on your next visit. We know that there are many options when you travel and strive to make the choice an easy one. Please let us know the next time you will be traveling in the... More 

Champaign, United States
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 6, 2015

I was impressed with the Holiday Inn, Carbondale, from the moment I drove into the parking lot. And the check-in experience, the friendly staff and the well-appointed lobby did nothing to change that opinion. The bathroom was a bit dark but the remainder of the suite was bright, neat and clean. Add in a small microwave and refrigerator plus a... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review. We look forward to your next visit. Jane Kearney, GM More 

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