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Holiday Inn Carbondale Conference Center

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2300 Reed Station Parkway, Carbondale, IL 62901
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Holiday Inn Carbondale Conference Center
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Holiday Inn Carbondale Conference Center
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101 Reviews from our TripAdvisor Community

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Traveler rating
    56
    25
    10
    3
    7
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38
10
7
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lindenhurst, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

These guys say they want to be the best Holiday Inn in the country and it shows. The entire hotel was spotless. The staff was friendly, happy and efficient. Even the "freak" thing that happened where the security latch locked itself inside of the room while we were out, was a nonevent. In 15 minutes the maintenance person had the... More 

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Glenview, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Over all good experience. Only complaint is that walls seem very thin. The service was pleasant. Room was clean.. Oh did I say walls were thin. I am not sure what else to write. Air conditioning worked.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for writing a review, we hope that when you next travel to Carbondale you stay with us again. Jane Kearney, GM More 

Lafayette, Louisiana, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stay at the Holiday Inn in Carbondale one-to-two times a year when we visit family. This usually includes holidays. The staff is the friendliest anywhere. A newer, less expensive hotel opened across the street from the Holiday Inn, so we decided to give it a try. Even though it was newer, it was not as clean as the Holiday... More 

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your stay. I'm glad to hear the employees were friendly and welcoming, and will let housekeeping know that their hard work isn't going unnoticed. Let us know when you will next be visiting and we will happily make you a reservation. Jane Kearney, GM More 

Saint Louis, Missouri
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

When arriving, the front desk staff were efficient and friendly. The room was spacious and clean including a mini fridge and microwave. The pool was a decent size and well maintained. I was very pleasantly surprised at how nice the staff and hotel was.

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your kind words! I am happy that our staff took great care of you. Jane Kearney, GM More 

Level Contributor
2 reviews
4 of 5 stars Reviewed June 18, 2015 via mobile

The hotel was nice, as was the room, and there was free nutritional snacks on each level near the elevators. Wish the hot tub worked and the pool showed some age, but the water was a good temperature. The attached restaurant was great!

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your kind words! I will let the restaurant know that their hard work is being recognized. Jane Kearney, GM More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed June 14, 2015

Stayed here for 3 nights a month ago with my kids and it was great. They enjoyed the pool, the hotel staff was very friendly and helpful. The housekeepers always greeted me and had a smile. Being a housekeeper previously for 3 years myself Im always very critical of my room cleanliness, this one passed the test. The only downside... More 

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for your kind words. I will let my staff know that your stay was great! Jane Kearney, GM More 

2 reviews
5 of 5 stars Reviewed June 6, 2015

Nice hotel. Loved the shower. We missed breakfast this morning, ended at 10. Will try again tomorrow. A little pricey in my opinion. Comfortable bed. No complaints with room or staff. I have nothing more to say.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thanks for taking the time to write a review. I'm sorry to hear you missed breakfast and hope you get a chance to catch it on your next visit. Jane Kearney, GM More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 26, 2015

Very friendly people and newer accommodations. The lobby and conference area is a bit musty. Complimentary breakfast is a good value. My only complaint would be my bathroom/shower was not totally cleaned. Posting pictures for the long hair and used soap left behind by the previous visitor. The rest of the room was spotless. The breakfast was fine but the... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your recent stay. I will address the condition of your room the our housekeeping department and hope you choose to stay again next time you are in the Carbondale area. Jane Kearny, GM More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2015 via mobile

From the friendly staff to the comfortable rooms, the Holiday Inn Conference Center in Carbondale is more than a hotel. My fiancé and I have stayed here approximately thirty nights since February, and it is truly our home away from home. Upon our latest check in, we were greeted by the manager, Jane, who told us how happy she was... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We are always happy to see you both, thank you so much for writing a review of your stay. We can't wait for your next visit and many more to follow. Jane Kearney, GM More 

Liberty, Illinois
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 12, 2015

Had a very comfortable stay. Front desk staff very friendly and helpful. Restaurant closed for renovation but there was a complimentary continental breakfast in lieu of that during our stay. Brand-new, well-stocked c-store across the street. Our room was spotless, shower had good water pressure. Would stay here again.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We want to thank you for taking the time to review our property. We hope you choose to stay with us again next time you are visiting Carbondale. Jane Kearney, GM More 

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