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Holiday Inn Carbondale Conference Center

3.0 of 5 2300 Reed Station Parkway, Carbondale, IL 62901
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Holiday Inn Carbondale Conference Center
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Holiday Inn Carbondale Conference Center
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84 reviews from our community

Traveler rating
    43
    22
    9
    3
    7
See reviews for
31
8
6
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This property was being renovated when we stayed, and the restaurant was closed. While the rooms are unremarkable, the service is quite accommodating. The front desk is very knowledgeable about the area, and they try to make your stay as pleasant as possible.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for writing a review of our property. I am happy to report that our restaurant has been reopened as Fat Bottom Betty's Wood Fired Pizza. The food is excellent and we hope you get a chance to visit us and try it out. Jane Kearney, GM More 

Lehigh Acres, Florida, United States
1 review
5 of 5 stars Reviewed January 14, 2015

Stayed on 2 different occasions within the last month, both times exceeded my expectations. Rooms are clean, beds are very comfortable, and the bathrooms are modern and up to date. My sister and I checked in late both stays, but the employees I did come in contact were always friendly. Lucas was especially helpful during my first stay! This hotel... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that your expectations were exceeded and will let Lucas know about the great job he is doing. We look forward to your next visit! Jane Kearney, GM More 

Canton, Georgia
Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 12, 2014

Stayed for a week on business. Clean, up to date, hotel. Extremely friendly and helpful staff. Great restaurant on premises. (See review Fat Bottom Betty’s) Coffee in lobby every morning and hot chocolate and cookies every night, perfect for unwinding! Didn’t use the indoor pool but great to have. The gym was aerobic equipment only.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing our hotel. We are always looking to improve and it is great to here that our hard work is being noticed. Please, call us again next time you are traveling in the area for business or otherwise. Jane Kearney, GM More 

Springfield, IL
Top Contributor
63 reviews 63 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 3, 2014

We had a quick overnight while attending an event at SIU-C. The room was clean, and comfortable with two true queen (not double) beds. This is our favorite hotel when staying in Carbondale and we will definitely stay there again.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your stay. We know that you have many choices when traveling and are glad to hear our property is your first choice. We look forward to your next visit. Jane Kearney General Manager More 

Chicago, Illinois
Top Contributor
108 reviews 108 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 18, 2014

The hotel is always nice, The room was nice, However, there was an open area of about 10 x 10 that had absolutely nothing there. It was just kind of weird and unexpected. The hotel is in nice shape, clean and very friendly staff. all in all, I would recommend this hotel for your next trip to Carbondale.

Was this review helpful? Yes 1
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review our hotel. I will let the staff know that their work is being noticed. Please come see us again soon. Jane Kearney General Manager More 

Waukegan, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 28, 2014

This trip started off exciting---until we went to check in. It’s sad because the place has potential and the owner has good intentions, they just left the wrong people in charge to handle customer service. The reservation that I made for 2 beds was not actually what I ended up with---the staff claimed I made a "flex" reservation which guaranteed... More 

Was this review helpful? Yes 4
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Guest, I apologize about the confusion regarding your reservation. As discussed in person upon your arrival, the reservation you chose online does not guarantee a specific room type or number of beds. We were limited in the types of rooms available due to SIU's Family Weekend and we were completely sold out of rooms with 2 beds, (as had... More 

Cave Springs, Arkansas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

Spent two nights, it had all the usual suspects. Comfortable beds, great shower, and clean. The staff was very friendly and helpful with directions. If the room would have had bed side and better desk plug ends for electronic hook ups I would have gave this hotel 5 Stars. The new restaurant next door is very popular and a little... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for the review of your stay. I'm glad you found the property to be clean and our staff helpful and friendly. Our new restaurant is quite popular and we apologize for the wait. Think of us next time you come to Carbondale. Jane Kearney General Manager More 

Peoria, Illinois
1 review
3 of 5 stars Reviewed September 13, 2014

The hotel is quite nice looking from the outside, but the rooms are in a terrible need of updating... Bathrooms too. Some rooms have thermostats others have the old style under-window heating/AC units. The WI-FI could be much better. No included breakfast!

Was this review helpful? Yes 1
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review. I know you have many choices in lodging and I hope that the next time you are in the Carbondale area you choose to stay with us. Jane Kearney General Manager More 

Houston, Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed at this hotel for 3 nights. The rooms were clean, but housekeeping skipped making my bed one of the days but made the other bed in the room-weird. The workout room was clean (two treadmills). The wifi kept signing me out. There was no breakfast at the hotel but a golden corral in the same parking lot and Denny's... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing our property. I am very happy to hear that the rooms were clean and will address the bed making situation with housekeeping. I agree, that is weird. I’m sorry about breakfast. We have just finished a complete remodel of the restaurant to bring wood fired pizza to our guests so it may have been temporarily closed... More 

Carbondale, Illinois
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2014

I spent a night here with my wife. I had reserved a basic king room but was greeted with a free upgrade to a huge whirlpool room. Everything about this hotel was top notch from the friendly desk staff to the clean, comfortable, well-appointed room. I highly recommend it!

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review! I am glad you had a chance to stay in one of our upgraded rooms and found everything to be exceptional. Please give us a call next time you are in the Carbondale area, we would be happy to have you again. Jane Kearney General Manager More 

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Additional Information about Holiday Inn Carbondale Conference Center

Address: 2300 Reed Station Parkway, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Carbondale Holiday Inn
Hotel Style:
#1 Business Hotel in Carbondale

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