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Holiday Inn Carbondale Conference Center

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2300 Reed Station Parkway, Carbondale, IL 62901
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1 room 1 guest
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Holiday Inn Carbondale Conference Center
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104 Reviews from our TripAdvisor Community

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Traveler rating
    57
    26
    11
    3
    7
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40
10
8
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vernon Hills, IL
1 review
3 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Holiday Inn Carbondale during check-in week for SIU. I have stayed at many holiday inn properties, and this one was a disappointment. The staff were very friendly and did their jobs well. The room was adequate in size, the bathroom was nice. The bed was horrible, felt like I was sleeping on a... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing your recent stay. We know that you have many options when traveling and strive to be the first choice. We sincerely hope you choose to stay with us whenever visiting the Carbondale area. Jane Kearney, GM More 

Southern Illinois
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Carbondale IL Holiday Inn was very new and modern looking. Set back from the road it was very quiet. The lobby was spacious and tastefully decorated. Little to no wait time for the elevator. My room was very clean and huge. Comfortable bed, very quiet. My only complaint, if I had to have one, would be the slippery shower... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for bringing this to our attention. We are happy to hear you enjoyed your stay and we do look forward to your next visit. Jane Kearney, GM More 

Springfield, Illinois
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this holiday inn a couple of times now and have always found the staff to be friendly and courteous. The rooms are a good size. The only downside is there is no free breakfast. There is a restaurant/bar attached to the hotel (I believe it was called Fat Bottom Bettys) but I didn't make use of... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your stay. We hope to see you again next time you are in Carbondale. Jane Kearney, GM More 

Lindenhurst, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

These guys say they want to be the best Holiday Inn in the country and it shows. The entire hotel was spotless. The staff was friendly, happy and efficient. Even the "freak" thing that happened where the security latch locked itself inside of the room while we were out, was a nonevent. In 15 minutes the maintenance person had the... More 

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for writing a great review of your stay. We are so happy to hear we made every part of your stay excellent. Think of us again next time you are in Carbondale. Jane Kearney, GM More 

Glenview, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 16, 2015 via mobile

Over all good experience. Only complaint is that walls seem very thin. The service was pleasant. Room was clean.. Oh did I say walls were thin. I am not sure what else to write. Air conditioning worked.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for writing a review, we hope that when you next travel to Carbondale you stay with us again. Jane Kearney, GM More 

Lafayette, Louisiana, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2015

We stay at the Holiday Inn in Carbondale one-to-two times a year when we visit family. This usually includes holidays. The staff is the friendliest anywhere. A newer, less expensive hotel opened across the street from the Holiday Inn, so we decided to give it a try. Even though it was newer, it was not as clean as the Holiday... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your stay. I'm glad to hear the employees were friendly and welcoming, and will let housekeeping know that their hard work isn't going unnoticed. Let us know when you will next be visiting and we will happily make you a reservation. Jane Kearney, GM More 

Saint Louis, Missouri
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

When arriving, the front desk staff were efficient and friendly. The room was spacious and clean including a mini fridge and microwave. The pool was a decent size and well maintained. I was very pleasantly surprised at how nice the staff and hotel was.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your kind words! I am happy that our staff took great care of you. Jane Kearney, GM More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 18, 2015 via mobile

The hotel was nice, as was the room, and there was free nutritional snacks on each level near the elevators. Wish the hot tub worked and the pool showed some age, but the water was a good temperature. The attached restaurant was great!

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your kind words! I will let the restaurant know that their hard work is being recognized. Jane Kearney, GM More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed June 14, 2015

Stayed here for 3 nights a month ago with my kids and it was great. They enjoyed the pool, the hotel staff was very friendly and helpful. The housekeepers always greeted me and had a smile. Being a housekeeper previously for 3 years myself Im always very critical of my room cleanliness, this one passed the test. The only downside... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for your kind words. I will let my staff know that your stay was great! Jane Kearney, GM More 

2 reviews
5 of 5 stars Reviewed June 6, 2015

Nice hotel. Loved the shower. We missed breakfast this morning, ended at 10. Will try again tomorrow. A little pricey in my opinion. Comfortable bed. No complaints with room or staff. I have nothing more to say.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thanks for taking the time to write a review. I'm sorry to hear you missed breakfast and hope you get a chance to catch it on your next visit. Jane Kearney, GM More 

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