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All 13 Carbondale hotels

Holiday Inn Carbondale Conference Center

3.0 of 5 Hotel   |   2300 Reed Station Parkway, Carbondale, IL 62901
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Ranked #3 of 13 Hotels in Carbondale
A recent review
4 of 5 stars reviewed 4 weeks ago
Carl B Cave Springs, Arkansas
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79 reviews from our community

Traveler rating
    40
    21
    8
    3
    7
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28
8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waukegan, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This trip started off exciting---until we went to check in. It’s sad because the place has potential and the owner has good intentions, they just left the wrong people in charge to handle customer service. The reservation that I made for 2 beds was not actually what I ended up with---the staff claimed I made a "flex" reservation which guaranteed... More

Was this review helpful? Yes 1
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Guest, I apologize about the confusion regarding your reservation. As discussed in person upon your arrival, the reservation you chose online does not guarantee a specific room type or number of beds. We were limited in the types of rooms available due to SIU's Family Weekend and we were completely sold out of rooms with 2 beds, (as had... More

Cave Springs, Arkansas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Spent two nights, it had all the usual suspects. Comfortable beds, great shower, and clean. The staff was very friendly and helpful with directions. If the room would have had bed side and better desk plug ends for electronic hook ups I would have gave this hotel 5 Stars. The new restaurant next door is very popular and a little... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for the review of your stay. I'm glad you found the property to be clean and our staff helpful and friendly. Our new restaurant is quite popular and we apologize for the wait. Think of us next time you come to Carbondale. Jane Kearney General Manager More

Peoria, Illinois
1 review
3 of 5 stars Reviewed September 13, 2014

The hotel is quite nice looking from the outside, but the rooms are in a terrible need of updating... Bathrooms too. Some rooms have thermostats others have the old style under-window heating/AC units. The WI-FI could be much better. No included breakfast!

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review. I know you have many choices in lodging and I hope that the next time you are in the Carbondale area you choose to stay with us. Jane Kearney General Manager More

Houston, Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed at this hotel for 3 nights. The rooms were clean, but housekeeping skipped making my bed one of the days but made the other bed in the room-weird. The workout room was clean (two treadmills). The wifi kept signing me out. There was no breakfast at the hotel but a golden corral in the same parking lot and Denny's... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing our property. I am very happy to hear that the rooms were clean and will address the bed making situation with housekeeping. I agree, that is weird. I’m sorry about breakfast. We have just finished a complete remodel of the restaurant to bring wood fired pizza to our guests so it may have been temporarily closed... More

Carbondale, Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 14, 2014

I spent a night here with my wife. I had reserved a basic king room but was greeted with a free upgrade to a huge whirlpool room. Everything about this hotel was top notch from the friendly desk staff to the clean, comfortable, well-appointed room. I highly recommend it!

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review! I am glad you had a chance to stay in one of our upgraded rooms and found everything to be exceptional. Please give us a call next time you are in the Carbondale area, we would be happy to have you again. Jane Kearney General Manager More

CHICAGO
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 11, 2014

I had a great stay at Holiday Inn Carbondale Conference Center this past weekend. I was there on business (giving a day of genealogy lectures for the Genealogy Society of Southern Illinois over at John A. Logan College in Carterville) and this property was conveniently located. Loved the lobby which really made this Holiday Inn stand out from all the... More

Was this review helpful? Yes 1
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing our property! I am glad to hear you had a great stay and our location was convenient. We want to apologize though, that our restaurant wasn’t available to you. It will be reopening soon with an enormous wood fired pizza oven! Let us know next time you are in town and we will be happy to... More

Lafayette, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 22, 2014

The hotel was clean, the lobby was inviting. The room was clean and comfortable. I stayed in a single King room. There was no bathtub, just a nice stand-up shower with a sliding glass door. The cable TV reception was perfect, but the WiFi reception was poor. There is no free breakfast buffet. If you want breakfast, you get vouchers... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Boilerqwerty, I am very happy to hear you found our property to be clean and our lobby inviting, and am glad to hear you enjoyed the shower. We do also have rooms that offer a bathtub if you wish on your next visit. I will look into improving our wireless reception and see if there is something we can... More

New York, NY
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 18, 2014

I stayed at the Holiday Inn in Carbondale for a wedding. It was exactly what you would expect. Comfortable room, friendly staff, coffee. I didn't use any of the other services, so I can't rate them. The one issue I will say is with cleaning of the room. I had gotten up around 11AM, and found a note that said... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear NYSinger, I wanted to thank you for your review and bringing to my attention the issue with the letter recognizing the “Do Not Disturb” sign. I will speak with housekeeping and make sure they are waiting until the end of the day, making sure the “do not disturb” sign is not removed. I am very happy you found our... More

St. Charles
Top Contributor
165 reviews 165 reviews
22 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed July 16, 2014

The rooms were clean and comfortable. The staff was friendly and helpful. We were here for a week and would definitely stay here again when in Carbondale. It was refreshing to have breakfast cooked to order in the restaurant next door. At times they have a buffet if there are enough people in the hotel, but the cooked to order... More

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Wekick, It always makes me smile when we provide a great stay for our guests. We work hard to ensure our staff is well trained and provide top notch service. I’m glad you had a chance to spend some time here in Southern Illinois and we look forward to your next visit. Jane Kearney General Manager More

Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed here overnight to attend orientation with our son. We had reserved two rooms, non-smoking with King beds. Upon our arrival we were greeted warmly and promptly checked-in. I am in Carbondale several times a year and this was the most efficient check-in I had ever experienced. Our rooms were not adjoining, but right next door which was perfect.... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Beachgirlinmo, Sorry about the noise from the AC unit. I have had my maintenance team pull all the HVAC units from the rooms and give them a good cleaning and hope that will make them run quieter. Thank you for bringing it to our attention. I’m glad to hear your son choose SIU, we have a lot of alumni... More

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Additional Information about Holiday Inn Carbondale Conference Center

Address: 2300 Reed Station Parkway, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Carbondale Holiday Inn

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