We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Carbondale Conference Center

Hotel website
Hotel deals
2300 Reed Station Parkway, Carbondale, IL 62901
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Carbondale Conference Center
Professional photos View all
Browse nearby
Holiday Inn Carbondale Conference Center
Write a Review

90 reviews from our community

Traveler rating
    48
    23
    9
    3
    7
See reviews for
32
8
7
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (29)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (20)
All months
St. Charles
Top Contributor
170 reviews 170 reviews
23 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We frequently stay here and it is about the nicest in the area. Everyone here is so nice. There were a couple of issues though this time. We noticed dishes piling up in the hall. People would order room service for dinner and at noon the next day, they were still in the hall. The other issue was with breakfast.... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to write a review. I will speak with the restaurant and ensure that there will be no confusion on your next visit. We know that there are many options when you travel and strive to make the choice an easy one. Please let us know the next time you will be traveling in the... More 

Champaign, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was impressed with the Holiday Inn, Carbondale, from the moment I drove into the parking lot. And the check-in experience, the friendly staff and the well-appointed lobby did nothing to change that opinion. The bathroom was a bit dark but the remainder of the suite was bright, neat and clean. Add in a small microwave and refrigerator plus a... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review. We look forward to your next visit. Jane Kearney, GM More 

Fort Riley, Kansas
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 3 weeks ago

This perhaps the best holiday Inn I've stayed in by far. The customer service was outstanding, they were very polite helpful and courteous, I would definitely stay there again I also got an upgrade for being a IHG member. Keep up the good work.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review our hotel. We hope to see you again on your next visit. Jane Kearney, GM More 

Peoria, Illinois
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 14, 2015

I always stay with the Hilton brand since I have status with them but they were sold out and I am SO happy I stayed here! The front desk staff were fabulous on getting my room extended when the hotel was pretty much sold out and the rooms were modern, spacious, and clean! Breakfast and dinner at the restaurant was... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for writing a review. I am happy that you found the property to be well maintained and the staff friendly and helpful. I will let everyone know that their work is being noticed and look forward to your next visit. Jane Kearney, GM More 

Elkton, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

Very nice hotel. Staff was extremely helpful & nice. Hotel was excellent, well taken care of, maintained, very clean. Bedding was very comfortable. I would highly recommend this hotel. Will definitely be staying here again.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for writing a review. I am happy that you found the property to be well maintained and the staff friendly and helpful. I will let everyone know that their work is being noticed and look forward to your next visit. Jane Kearney, GM More 

Paducah, Kentucky
2 reviews
5 of 5 stars Reviewed March 7, 2015

The front desk was awesome!!! I had to make arrangements for my son to stay there during a winter storm. I called and they took the information from me over the phone. They totally worked with me in making these arrangements. When my son got there, he said they were very friendly and the rooms were clean. The only part... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for writing a review. I am happy that you found the property to be well maintained and the staff friendly and helpful. I will let everyone know that their work is being noticed and look forward to your next visit. Jane Kearney, GM More 

Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 27, 2015

This property was being renovated when we stayed, and the restaurant was closed. While the rooms are unremarkable, the service is quite accommodating. The front desk is very knowledgeable about the area, and they try to make your stay as pleasant as possible.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for writing a review of our property. I am happy to report that our restaurant has been reopened as Fat Bottom Betty's Wood Fired Pizza. The food is excellent and we hope you get a chance to visit us and try it out. Jane Kearney, GM More 

Lehigh Acres, Florida, United States
1 review
5 of 5 stars Reviewed January 14, 2015

Stayed on 2 different occasions within the last month, both times exceeded my expectations. Rooms are clean, beds are very comfortable, and the bathrooms are modern and up to date. My sister and I checked in late both stays, but the employees I did come in contact were always friendly. Lucas was especially helpful during my first stay! This hotel... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that your expectations were exceeded and will let Lucas know about the great job he is doing. We look forward to your next visit! Jane Kearney, GM More 

Canton, Georgia
Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2014

Stayed for a week on business. Clean, up to date, hotel. Extremely friendly and helpful staff. Great restaurant on premises. (See review Fat Bottom Betty’s) Coffee in lobby every morning and hot chocolate and cookies every night, perfect for unwinding! Didn’t use the indoor pool but great to have. The gym was aerobic equipment only.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for reviewing our hotel. We are always looking to improve and it is great to here that our hard work is being noticed. Please, call us again next time you are traveling in the area for business or otherwise. Jane Kearney, GM More 

Springfield, IL
Top Contributor
63 reviews 63 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 3, 2014

We had a quick overnight while attending an event at SIU-C. The room was clean, and comfortable with two true queen (not double) beds. This is our favorite hotel when staying in Carbondale and we will definitely stay there again.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your stay. We know that you have many choices when traveling and are glad to hear our property is your first choice. We look forward to your next visit. Jane Kearney General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Pool/beach area (1)
Viewed
Room/suite (9)
Viewed
Dining (6)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (8)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question