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Holiday Inn Carbondale Conference Center

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2300 Reed Station Parkway, Carbondale, IL 62901
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Holiday Inn Carbondale Conference Center
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94 Reviews from our TripAdvisor Community

Traveler rating
    51
    23
    10
    3
    7
See reviews for
33
9
7
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
  • All months
    (94)
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    (33)
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    (23)
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Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Very friendly people and newer accommodations. The lobby and conference area is a bit musty. Complimentary breakfast is a good value. My only complaint would be my bathroom/shower was not totally cleaned. Posting pictures for the long hair and used soap left behind by the previous visitor. The rest of the room was spotless. The breakfast was fine but the... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review your recent stay. I will address the condition of your room the our housekeeping department and hope you choose to stay again next time you are in the Carbondale area. Jane Kearny, GM More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the friendly staff to the comfortable rooms, the Holiday Inn Conference Center in Carbondale is more than a hotel. My fiancé and I have stayed here approximately thirty nights since February, and it is truly our home away from home. Upon our latest check in, we were greeted by the manager, Jane, who told us how happy she was... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We are always happy to see you both, thank you so much for writing a review of your stay. We can't wait for your next visit and many more to follow. Jane Kearney, GM More 

Liberty, Illinois
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a very comfortable stay. Front desk staff very friendly and helpful. Restaurant closed for renovation but there was a complimentary continental breakfast in lieu of that during our stay. Brand-new, well-stocked c-store across the street. Our room was spotless, shower had good water pressure. Would stay here again.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We want to thank you for taking the time to review our property. We hope you choose to stay with us again next time you are visiting Carbondale. Jane Kearney, GM More 

New York, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room was great. Very nice size. Good TV. Free wifi. Very nice staff. Restaurant was great for breakfast. Carbondale is an old town with a fine university. No local commercial airport, so you have to drive from St. Louis.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

We want to thank you for taking the time to review our property. We hope you choose to stay with us again next time you are visiting Carbondale. Jane Kearney, GM More 

St. Charles
Top Contributor
172 reviews 172 reviews
23 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed April 10, 2015

We frequently stay here and it is about the nicest in the area. Everyone here is so nice. There were a couple of issues though this time. We noticed dishes piling up in the hall. People would order room service for dinner and at noon the next day, they were still in the hall. The other issue was with breakfast.... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to write a review. I will speak with the restaurant and ensure that there will be no confusion on your next visit. We know that there are many options when you travel and strive to make the choice an easy one. Please let us know the next time you will be traveling in the... More 

Champaign, United States
Contributor
20 reviews 20 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2015

I was impressed with the Holiday Inn, Carbondale, from the moment I drove into the parking lot. And the check-in experience, the friendly staff and the well-appointed lobby did nothing to change that opinion. The bathroom was a bit dark but the remainder of the suite was bright, neat and clean. Add in a small microwave and refrigerator plus a... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for your review. We look forward to your next visit. Jane Kearney, GM More 

Fort Riley, Kansas
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed March 31, 2015

This perhaps the best holiday Inn I've stayed in by far. The customer service was outstanding, they were very polite helpful and courteous, I would definitely stay there again I also got an upgrade for being a IHG member. Keep up the good work.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you for taking the time to review our hotel. We hope to see you again on your next visit. Jane Kearney, GM More 

Peoria, Illinois
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 14, 2015

I always stay with the Hilton brand since I have status with them but they were sold out and I am SO happy I stayed here! The front desk staff were fabulous on getting my room extended when the hotel was pretty much sold out and the rooms were modern, spacious, and clean! Breakfast and dinner at the restaurant was... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for writing a review. I am happy that you found the property to be well maintained and the staff friendly and helpful. I will let everyone know that their work is being noticed and look forward to your next visit. Jane Kearney, GM More 

Elkton, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

Very nice hotel. Staff was extremely helpful & nice. Hotel was excellent, well taken care of, maintained, very clean. Bedding was very comfortable. I would highly recommend this hotel. Will definitely be staying here again.

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for writing a review. I am happy that you found the property to be well maintained and the staff friendly and helpful. I will let everyone know that their work is being noticed and look forward to your next visit. Jane Kearney, GM More 

Paducah, Kentucky
2 reviews
5 of 5 stars Reviewed March 7, 2015

The front desk was awesome!!! I had to make arrangements for my son to stay there during a winter storm. I called and they took the information from me over the phone. They totally worked with me in making these arrangements. When my son got there, he said they were very friendly and the rooms were clean. The only part... More 

Was this review helpful? Yes
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you so much for writing a review. I am happy that you found the property to be well maintained and the staff friendly and helpful. I will let everyone know that their work is being noticed and look forward to your next visit. Jane Kearney, GM More 

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