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All 13 Carbondale hotels

Holiday Inn Carbondale Conference Center

3.0 of 5 Hotel   |   2300 Reed Station Parkway, Carbondale, IL 62901
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78%
Ranked #3 of 13 hotels in Carbondale
A recent review
3 of 5 stars reviewed 1 week ago
boilerqwerty Lafayette, Indiana
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  • Reviews (73)
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73 people have reviewed this hotel

Traveler rating
    38
    19
    7
    2
    7
See reviews for
26
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Lafayette, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel was clean, the lobby was inviting. The room was clean and comfortable. I stayed in a single King room. There was no bathtub, just a nice stand-up shower with a sliding glass door. The cable TV reception was perfect, but the WiFi reception was poor. There is no free breakfast buffet. If you want breakfast, you get vouchers... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Boilerqwerty, I am very happy to hear you found our property to be clean and our lobby inviting, and am glad to hear you enjoyed the shower. We do also have rooms that offer a bathtub if you wish on your next visit. I will look into improving our wireless reception and see if there is something we can... More

New York, NY
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn in Carbondale for a wedding. It was exactly what you would expect. Comfortable room, friendly staff, coffee. I didn't use any of the other services, so I can't rate them. The one issue I will say is with cleaning of the room. I had gotten up around 11AM, and found a note that said... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear NYSinger, I wanted to thank you for your review and bringing to my attention the issue with the letter recognizing the “Do Not Disturb” sign. I will speak with housekeeping and make sure they are waiting until the end of the day, making sure the “do not disturb” sign is not removed. I am very happy you found our... More

St. Charles
Top Contributor
158 reviews 158 reviews
20 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were clean and comfortable. The staff was friendly and helpful. We were here for a week and would definitely stay here again when in Carbondale. It was refreshing to have breakfast cooked to order in the restaurant next door. At times they have a buffet if there are enough people in the hotel, but the cooked to order... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Wekick, It always makes me smile when we provide a great stay for our guests. We work hard to ensure our staff is well trained and provide top notch service. I’m glad you had a chance to spend some time here in Southern Illinois and we look forward to your next visit. Jane Kearney General Manager More

Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed here overnight to attend orientation with our son. We had reserved two rooms, non-smoking with King beds. Upon our arrival we were greeted warmly and promptly checked-in. I am in Carbondale several times a year and this was the most efficient check-in I had ever experienced. Our rooms were not adjoining, but right next door which was perfect.... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Beachgirlinmo, Sorry about the noise from the AC unit. I have had my maintenance team pull all the HVAC units from the rooms and give them a good cleaning and hope that will make them run quieter. Thank you for bringing it to our attention. I’m glad to hear your son choose SIU, we have a lot of alumni... More

Carmel, Indiana
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2014

Overall, a clean hotel with comfy beds, just not the 4 and 5 star hotels that I am used to staying in. Staff was friendly, bathrooms have been updated. My room had a funky smell to it though... The king bedroom was huge with a lot of empty space! A rather noisy place - I thought there was storm during... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Mary, Firstly I would like to apologize our property was even a little bit noisy. I had maintenance take a look at the A/C units in the rooms and do maintenance as needed. I am very glad you found the rooms clean and our staff friendly, we strive to provide an excellent service environment for all our guests. Let us... More

Harrisburg, Illinois
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 6, 2014 via mobile

I'm used to a clean house and nice bed. So I appreciated the nice mattress for my aching back. And walking in to clean smelling room. The staff was delightful. I appreciated the nice mattress for my aching back. The staff was helpful and delightful. I was well pleased with my stay. Nice seafood restaurant attached. Also a free breakfast.... More

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AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Thank you, thank you, thank you for your kind words. I am so happy that you took notice of our dedication to cleanliness here at the Holiday Inn Carbondale. I'm sorry we didn't have a hot tub for you but am more than delighted to hear that you enjoyed dining at Boondock's. Every day we work hard to ensure that... More

Chicago, Illinois
Top Contributor
64 reviews 64 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 30, 2014

In town for business, great hotel, comfortable, clean, nice location. I see others complaining about the lack of a breakfast, but there are plenty of options nearby for a breakfast. if you are staying in the area, it is a great option for that stay!

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AGM_HICarbondale, General Manager at Holiday Inn Carbondale Conference Center, responded to this review

Bsf80, Thank you so much for your kind words. We are happy to hear you enjoy staying at our property and look forward to your next visit. Jane Kearney General Manager More

UNIONTOWN, OH
Top Contributor
99 reviews 99 reviews
64 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 21, 2014

I was in the area for business. The hotel is near the local mall and multiple restaurants. I didn't realize that this was not an Express until I checked in so they did not have the typical free continental breakfast but they do have an adjoining restaurant. If you have status, you are given vouchers for a free breakfast meal.... More

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AGM_HICarbondale, General Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear FENTON64, Thank you for reviewing our property. I'm sorry you didn't get a chance to try out Boondocks our attached restaurant. They've been working hard over there to bring great food to all our guests. I'm glad to hear any issue with the room was quickly addressed and have also spoken with our wireless internet provider and had them... More

chicago
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 24, 2014

VERY upset with this hotel! I booked (via Hotels.com) a room for 2 nights so that my husband and I could visit our son at SIU. It clearly indicated the rate INCLUDED breakfast, which is the ENTIRE reason I booked this hotel. The first morning we were there I called the Front Desk and asked how we went about getting... More

Was this review helpful? Yes 3
AGM_HICarbondale, Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Puckhead, I am appalled to hear we did not take care of you for breakfast. I have personally called Hotels.com to have them update their website to accurately show our breakfast offerings. We do offer complimentary breakfast items during the week, or four dollars off menu items. On the weekends we offer the four dollar off coupons to members... More

Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

New carpet and very clean. This holiday inn is spacious and has new carpet and decor in the common areas and hotel rooms. I have seen my share of the -nice lobby but old rooms - hotels, but this is not it. Very clean. The guest room I had was a double bed - and it also had a chair... More

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Additional Information about Holiday Inn Carbondale Conference Center

Address: 2300 Reed Station Parkway, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
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Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Carbondale Holiday Inn

49 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Carbondale
Hotel Class
Official Description (provided by the hotel)
Welcome to the Award Winning Holiday Inn Hotel & Conference Center Carbondale, IL. We have received Holiday Inn's Service Excellence and Torchbearer Awards. Guests appreciate how our corporate atmosphere makes comfort and convenience a top priority. We are just 5 miles from Southern Illinois University and are located 12 miles from I-57. We offer the finest in upscale hotel services in all of Southern Illinois. Relax, It s Holiday Inn. Maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or unwind in our hot tub. Catch up on work in our business center. Houlihan's serves breakfast, lunch and dinner daily, where Kids Eat Free. Houlihan's is perfect for dining or for watching your favorite sporting event.Our event space and outstanding service makes Holiday Inn Carbondale the Southern Illinois elite meeting venue. Our meeting planner coordinates every detail of your event, making us the favorite for all your conference and banquet needs. Businesses near hotel: SIU, Carbondale Memorial Hospital, Comprehensive Center, Carbondale Clinic. Near hotel: Shryock Auditorium, Race to Race, DuQuoin Fairgrounds, Giant City Park, The Holiday Inn Hotel & Conference Center Carbondale, IL. Everything you expect, and a whole lot more. ... more   less 
Number of rooms
100

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