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Americas Best Value Inn / Carbondale

700 East Main Street, I-57 at SR 13 West, Exit #54-A, Carbondale, IL 62901 (Formerly Motel 6 Carbondale)
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Americas Best Value Inn \/ Carbondale
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48 Reviews from our TripAdvisor Community

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El Paso
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 5, 2016 via mobile

This is a good motel, a little outdated but clean, could use some renovatin. The owner & staff members are humble and helpful. I stayed at this Motel for a couple weeks since I was up there for work. I would definitely stay here again.

Helpful?
Thank Francis M
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

It was great to have you as our guest. Thanks for your kind words and for the good recommendation. We work hard to give our guests the best service with clean rooms and a great price. We look forward to seeing you again next time you're in Carbondale. We hope you have an great 2016! Sincerely, Neal P Manager More 

Bloomington, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 22, 2015

Do yourself a favor - DO NOT STAY AT THIS HOTEL. A scary, dingy, smelly place. Holes and stains on their bedding, hair in the bathtub, creepy crawlies on the floor. Their breakfast is a joke. On the night we stayed there the rate was $100. ARE YOU KIDDING ME?????

Helpful?
Thank Eva F
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I am very sorry for the experience you had during your stay. I am addressing all of your comments and concerns so that we can improve for our future guests. I will be having our pest control specialist inspect all of our rooms and our great staff will be taking extra care to make sure that all of our rooms... More 

Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 2, 2015 via mobile

Great place for a great price. Bed linens smelled new and the room was cleaned. No cigarette smell no stains . Great front desk staff. The hotel is easily located and accessible and plenty of room for parking . Alot of places to eat within walking distance

Helpful?
Thank Toestedagin
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I'm really glad that you chose us for your stay in Carbondale and thanks for taking the time to let us know about your experience. We are very glad that enjoyed our great location, fresh clean rooms, friendly service, and amazing savings. We hope to see you again very soon! Sincerely, Neal P. Manager More 

2 reviews
5 of 5 stars Reviewed July 28, 2015 via mobile

Being an S.I.U graduate, I'm familiar with most (if not all) of the hotels in the Carbondale area. I've had family and friends come in to town numerous times over the years, and America's Best Inn is the only hotel in the area where they've never had a negative experience. The staff is courteous, professional and more than accommodating. The... More 

Helpful?
Thank Matthew K
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Matthew K, I'm very glad that you chose to stay with us during your visit to Carbondale. Thanks for taking the time to leave a review about your stay and share you your great experience. We always do everything we can to provide our guests with clean rooms, friendly service, and great savings. We look forward to seeing you... More 

1 review
1 of 5 stars Reviewed July 18, 2015 via mobile

Dirtiest hotel! Dead roaches in the bathroom. My friend & I had to go buy our own blanket & pillow.Even the lamp shades are dirty. The room came with a mini frig & microwave. I didn't dare open either one of them. I didn't even bring my bags inside with the fear that I was going to take a roach... More 

Helpful?
Thank Skba
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Skba, I am very sorry for your experience and I apologize for anything about your stay that was less that satisfactory. We have a pest control specialist that does regular checks on all of our rooms to make sure that we are pest free and I will be having our specialist inspect your room. I am also having the... More 

Chicago, Illinois
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 16, 2015

Locals to Carbondale will tell you not to stay at this hotel, because it is not safe. There are people congregating all over the place. I made reservations as this was the only hotel with rooms. The internet said that you could cancel at any time at no cost. I called to cancel 24 hours before and they charged me... More 

Helpful?
Thank Elena D
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Guest, I apologize for your issues with canceling your room. I assure you that our hotel is safe and that the safety of our guests is our most important concern. We have recently been renovating our rooms and would love for you to stay with us in one of our clean, safe, newly renovated rooms. We strive to provide... More 

1 review
5 of 5 stars Reviewed June 12, 2015 via mobile

Friendly service clean rooms quiet. Spotless.staff cleaned my room everyday i asked.keep up the good work.and the amazing service. Very very clean.........................I recommend staying here over any other motel in Carbondale

Helpful?
Thank Mandy M
Neal_ABVI, Guest Relations Manager at Americas Best Value Inn / Carbondale, responded to this review

Awesome! We're so glad you had a great stay with us in Carbondale and enjoyed one of our newly remodeled rooms. Our friendly front desk staff and housekeeping always to their best to provide and amazing stay. We can't wait for you to visit us again and hope to see you soon . Have a great day! Thanks, Josh R... More 

Marion, North Carolina
1 review
4 of 5 stars Reviewed June 5, 2015

visited family in carbondale for a day end up getting a room at best value inn because my sister apt didn't have any space beside the sofa. check in at midnight guy working there was very friendly and gave me 15% off my room because it was very late at night. Beds were very comfortable room was clean as it... More 

Helpful?
Thank Lynn12420
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Lyn12420, Thanks for taking the time to review our hotel and let us know about your stay. We're very happy you enjoyed staying with us and we hope you had a good time visiting your family. We do our best to provide the cleanest rooms, most comfortable beds, and friendly service for a great price. We can't wait to... More 

1 review
5 of 5 stars Reviewed May 31, 2015 via mobile

Stayed here last year around june room was not up to par but this time room was clean and comfortable also had few amenities. Price was good compared to other hotels in area and closest hotel to SIU. Only negative was having to go down to office for iron and hair dryer.

Helpful?
Thank Michelle B
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Good afternoon Michelle B, Thanks for taking the time to leave your review and for letting us know about your stay. We're very happy you stayed with us again and enjoyed our renovations. We do our best to provide our guests with the most comfortable rooms, friendly service, and always like to hear about good stays and ways we can... More 

1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

The room given to us was spotless very clean. The staff clean my room each day we were there which wasn't necessary. The rooms are updated with newer carpet etc. Also had fridge and microwave which was very much appreciated since we stayed for multiple nights.

Helpful?
Thank Anvesh46
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Avesh46, Thanks for taking the time to share your great stay with us and we're glad you like our new renovations. We do our best to give our guests the most comfortable stay with the best amenities and friendly service. We hope to see you again soon and have a great day! Sincerely, Neal P Manager More 

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