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Hampton Inn Carbondale

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2175 Reed Station Pkwy, Carbondale, IL 62901
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Hampton Inn Carbondale
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Hampton Inn Carbondale
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222 reviews from our community

Traveler rating
    106
    60
    37
    12
    7
See reviews for
87
30
9
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Effingham, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was our first time at this hotel. I was very pleased with the professionalism of the employees. They went above and beyond to make our stay a pleasant one. This place is super clean and friendly.

Review collected in partnership with Hampton

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Old Monroe, Missouri
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Pretty standard hotel. Indoor pool and hot tub with towels available. Complimentary breakfast. The pre-made omelettes were quite good. Room was quiet. Front desk was friendly. Room seemed clean but kind of dingy, no fridge or microwave in room. Oddly the bathroom had no exhaust fan. Okay for a 1 night stay.

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St Louis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Neat and clean, quiet room, wonderful staff in every area, complimentary breakfast had many very nutritious options. Parking lot was clean and there were ample spaces for a very filled-up property. Would recommend highly to anyone needing to stay in Carbondale, Illinois

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Chandler, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stayed there two nights on a business trip to attend a meeting at SIUC. Excellent staff, nice rooms, clean and quiet. 10/10. Low quality complementary breakfast. Beds and pillows are too soft - got a neck ache. In room coffee is poor quality. Internet service is ok. Bathtub was too narrow, better shower head needed. But overall a very decent... More 

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed at this Hampton Inn for three nights during the week while in town on business. I found the property to be fairly basic, without a lot of amenities but it was a pleasant stay nonetheless. The staff I met were helpful, and they were accommodating when I requested to change my original room (evidently, there was a sumo... More 

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Blanchester, United States
1 review
5 of 5 stars Reviewed April 16, 2015

I am a Gold Elite member for IHG. My wife and I stayed at a Hampton in Frankfort, KY. I was that day my wife stated she thought Hampton was cleaner and nicer. So now, my plans are to become a Gold member with Hampton.

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1 review
3 of 5 stars Reviewed April 14, 2015

Hotel staff were wonderful. The pool & hot tub were enjoyed by all. Breakfast was typical but adequate. Managers were very accommodating and went above & beyond delivering fresh baked cookies to my granddaughter in our room. The housekeepers didn't vacuum my room the whole time we were there and it took 2 days for them to change a nasty... More 

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Greenville, SC, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2015

This hotel follows just minimum Hampton standards and isn't afraid to tell you so. You will NOT likely be getting a refrigerator or microwave for your room unless you beg for it, and even then, it looks like it's been in someone's college dorm being beat up for a couple of years. The morning hot breakfast is one of the... More 

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albers, United States
1 review
4 of 5 stars Reviewed April 9, 2015

The staff was excellent and friendly from the time I checked in to the time I checked out. Rooms were clean but the beds were a little soft for my sleeping. Swimming pool room was good didn't have that strong clorine smell that makes your eyes burn. Breakfast was good the usual. Overall good place to stay.

Review collected in partnership with Hampton

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brittany_foster, Manager at Hampton Inn Carbondale, responded to this review

We're so glad to hear that you enjoyed your recent stay with us! We thank you for your feedback and can't wait to see you again! Brittany Foster Assistant General Manager Hampton Inn Carbondale brittany.foster@hilton.com More 

Kyle, Texas
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2015

The rooms are spacious, comfortable and nicely furnished. Free WiFi, free parking and a complimentary breakfast are among the amenities for overnight guests. While I didn't use it, there is also an indoor pool. The service staff were helpful and courteous. There are plenty of restaurant choices and shopping in close proximity. I will stay here the next time I... More 

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brittany_foster, Manager at Hampton Inn Carbondale, responded to this review

Thank you so much for your kind words; we hope to see you again soon! Brittany Foster Assistant General Manager Hampton Inn Carbondale brittany.foster@hilton.com More 

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