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All 13 Carbondale hotels

Comfort Inn & Suites Carbondale

2400 Reed Station Parkway, Carbondale, IL 62901
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Ranked #6 of 13 Hotels in Carbondale
A recent review
3 of 5 stars Reviewed August 24, 2014
conniej238 Little Rock, Arkansas
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50 reviews from our community

Traveler rating
    13
    8
    9
    9
    11
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21
7
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Naperville, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 4, 2014

Let's start with the positives. Our room looked updated and the beds were comfortable. The front desk staff was polite when we checked in and also when we contacted them about the many issues. That's it. Negatives. There were so many. 1) After checking in, we immediately noticed the hallway carpets were disgusting and stained. Our room carpet was no... More

Was this review helpful? Yes 2
Clarksville, MD
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 2, 2014

My wife and I were traveling alone, but were staying at this hotel with members of our extended family for a wedding in the vicinity. The positives - the staff was courteous and helpful. They provided a turn-down service, but why. The negatives - The carpeting was so old that it no longer appeared to have viable padding. Although it... More

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Little Rock, Arkansas
Top Contributor
111 reviews 111 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 24, 2014

We stayed here for one night while passing through. We stayed in a king suite which was spacious, a very comfortable bed, and very clean. I think this hotel is fine to stay in because it is clean, the beds are comfortable, the staff are friendly and helpful. I have stayed in much more expensive hotels that were not as... More

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Louisville
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 2, 2014

We recently spent the night at Comfort Inn & Suites in Carbondale, IL and were quite disappointed. We selected it because it had slightly higher ratings compared to others in the area - but it was not up to par. Our big issue was that the carpet was very dirty. In the halls, in the rooms and on the chairs... More

Was this review helpful? Yes 1
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 29, 2014

The rooms are clean, but you can tell everything is of the cheapest quality. Thin towels, thin sheets and the smallest slivers of soap. We were given 2 slivers of soap for 2 people to use at the sink and in the shower! The carpets are badly stained and the office chair in our room was broken. I get the... More

Was this review helpful? Yes 1
Bixby, Oklahoma
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed June 28, 2014

This is a Live review. We booked this Hotel because everything else was full. I can not see why this wasn't full. Carpet in the rooms and Hallways need to be replaced, Stains as far as you can see. Came back to our room in the evening and notice housekeeping did not leave any replacement hand soap or shampoo. Went... More

Was this review helpful? Yes 2
Bourbonnais
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 22, 2014

My son's team booked this hotel for a baseball tournament at SIU . No frills here. It's your basic $90 a night hotel. As everyone else has stated the carpet in the halls and rooms are stained and worn. Minimal upgrades have been made in the rooms and bathrooms. The breakfast is your basic "free " breakfast that low budget... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 6, 2014

I stay here for when I am working at track and field meets at SIU-C, and the rooms are very clean and well taken care of. The front desk staff is very friendly and helpful, and go out of their way to help their guests. The breakfast is typical for a free breakfast, but the hotel itself is close to... More

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2014

We stayed at this hotel for a wedding this past weekend (May 24th - 2014) The rooms were clean and the staff courteous. The check in was really easy and they put me and my cousins in other rooms right next to each other so that was very nice! We had originally had King bed rooms but because we requested... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 22, 2014

The carpet needs to be replaced. The room was ok, but the walls are very thin. I heard every noise from the rooms around us. The ice maker was loud and kept me awake all night. The breakfast was average. In my opinion, I would stay here only if the other local hotels are booked.

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites Carbondale

Address: 2400 Reed Station Parkway, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Price Range (Based on Average Rates): $
Number of rooms: 73
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Also Known As:
Comfort Inn And Suites Carbondale
Comfort Inn & Suites Carbondale Hotel Carbondale

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