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Comfort Inn & Suites Carbondale

2.5 of 5
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2400 Reed Station Parkway, Carbondale, IL 62901
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1 room 1 guest
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Comfort Inn & Suites Carbondale
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59 Reviews from our TripAdvisor Community

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Traveler rating
    13
    8
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    14
    14
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24
8
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (11)
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    (24)
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Minooka, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is terrible. If visiting SIU drive to Marian if all hotels are sold out in Carbondale except for this one. There is a reason it is available. We had to wear our shoes in the room at ALL times, the seats in the breakfast area where disgusting. The breakfast at 8:15a.m. was un-stocked, including the lack of coffee,... More 

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Morristown, Tennessee
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed June 27, 2015

This hotel looks great from the outside. The inside is a different story. It is so obvious that the owners of this hotel are to greedy to put any money back into the business. The carpet through out the hotel appears to have been worn out for several years. It makes you not want to take your shoes off in... More 

Was this review helpful? Yes 3

Travelers are raving about these Carbondale hotels

Chicago, Illinois
Level Contributor
149 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
1 of 5 stars Reviewed June 26, 2015

I almost never stay at any hotel without reading reviews.. but I did here.. Was in town only one night for a conference, and this was one of the group hotels.. The others from my town attending had booked at the Comfort Inn, so I went along. I agree with many other of the previous reviews. The carpets in this... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 10, 2015 via mobile

I have stayed in this hotel many times before, and the stay has been fine and comfortable, but it's as someone else said a "no frills" hotel. It suited my needs at their old price of $90. Recently they want to think they rival the Holiday Inn next door or the Hampton Inn when the only thing they rival it... More 

Was this review helpful? Yes 1
Aurora, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 30, 2015

No fault to the maids or staff, who try to do a good job. Very poorly maintained, carpets and furniture stained, beds worn, appearance is shabby overall. Appears owners will not invest in maintaining this property.

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Auburn, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 19, 2015

We stayed at this hotel for the first time on Friday, April 17, and Saturday, April 18. Our first impression of the hotel exterior and lobby was very positive. Don't let that fool you. Go check around before you check in. Upon first checking in, we noticed the carpets in the hallways were severely stained and worn out. I optimistically... More 

Was this review helpful? Yes 3
MORENO VALLEY
Level Contributor
404 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
2 of 5 stars Reviewed January 22, 2015

I've had such good success with Choice Hotels the last decade, I rarely go to trip adviser to find out about them. Big mistake here. very very poor quality for Choice Hotels. Maybe they are so busy they don't need to do repairs or make the place look nice. Terrible carpet, no pad underneath, hard as can be when you... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 14, 2014 via mobile

We stayed at this location for a college graduation. At 1 am our neighbor was on the phone, I heard the entire conversation from both parties. Including her SNORING. Which made me ponder - she probably also heard my husband snore as well... Wish I had headphones or had stayed at the Holiday Inn!

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

My family and I stayed here for a night. The carpet in the room was a little dirty but besides that the room was perfect. The front desk employees were more than helpful. The door to the bathroom was a little different because it wouldn't stay open or I had to prop it open with a pair of shoes.

Was this review helpful? Yes 1
Naperville, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 4, 2014

Let's start with the positives. Our room looked updated and the beds were comfortable. The front desk staff was polite when we checked in and also when we contacted them about the many issues. That's it. Negatives. There were so many. 1) After checking in, we immediately noticed the hallway carpets were disgusting and stained. Our room carpet was no... More 

Was this review helpful? Yes 3
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